i love everything about it they have a pool

that i couldn’t enjoy the pool but i know the reason why so it wasn’t a big deal

breakfast, pool , and the beds are so comfortable.

there is even a ramp to the pool area

pool

the pool was closed and locked so ealry

clean pool and fitness center

bed pool

my room was next to the pool which made for an ambiance room glow at night

nice little pool/patio area

staff was very friendly. check in was easy. we loved the pool area.

the pool and outside lounge area is nice and i had a great dinner and cocktail at the bar/ restaurant

my daughter enjoyed using the guest pool and thought the sprinklers were cool

the swimming pool was clean and also enjoyed by our granddaughter

thanks to the staff - nice room, pool

i enjoyed a dip in their pool

friendly staff, clean pool, great location

it has a nice swimming pool

pool was nice

easy. nice apartments. good pool.

thought the pool would be warmer.

small pool and seating area, very refreshing and while i was their i had almost to myself

men drinking at the pool

pool was kind of small and they did not clean it very often

i thought the air in room could have been a little cooler. pool closes at 10 wish was later.

no pool .

if there was a swimming pool or a restaurant, it could easily be a 4* hotel for the quality of service from the staff and

the only thing to me that could've been better was if there was a pool ha!

no pool, but the hot tub was nice.

staff and lots of amenities, such as ice, spa pool, and complimentary beverages

could not resist the spa and pool

pool area was clean

the pool was fantastic to use to stretch out after and before a flight, and after a long day of walking

pool

the pool was not heated. it was freezing cold where tourists were not used to that.

the pool and jacuzzi could be bigger.

very clean, pool and

don't like the no smoking policy at the pool.

my kids enjoyed the pool very much

the room was clean and spacious for a family of six. the kids love the pool view !

the pool and hot tub were perfect temperature and had a decent available use time

easy hassle free check in, nice pool and hot tub for relaxing (gym if you’re interested

were told upon arrival that the pool was under construction and that we'd need to walk to the neighboring hotel to use their pool

we had 5 people all over 18 and we stayed for a great rate plus with a pool and a hot tub, free parking and free breakfast that actually tastes good

pool was great

the main pool area was a little gross with some debris in and around the pool

pool

express passes, slide in pool and lifeguards were all amazing.

beautiful pool and room

not always easy to figure out how to navigate between buildings to check in area or pool

view and pool

great view.room very clean. nice pool

we pretty much lived in the pool the two days of stay, good pool

the pool and hottub was open until 11pm

the pool was gorgeous and facilities were beautiful.

love all the music stuff everywhere, the pool is fantastic and lovely and warm, great coffee shop, food is great, location is second to none

by the pool, cocktails ud83cudf79with super service and the general feel of the place; it is a top top

in hallways and at pool loud

lovely view over the pool and we could even see the theme parks

loved our pool view, room 6050

hot tub and pool area

loved the pool

i liked that it had a pool and that they had a free shuttle service to the theme parks.

wish pool was open later.

everyone was pleasant and the pool area was very nice

with the express passes , beautiful and clean hotel was nice to come and get a rest around the pool and recharge to go back out in the afternoon

rooms are great and the pool is fantastic

design--fast passes--pool

a game room, pool with poolside activities

were surprised that the pool wasn't open a few mornings until the temperature hit 50 degrees

pool closed due to covid-folks might want to know that also

due to covid we did not utilize the pool

2nd floor smelled like mold. pool hours 12-5 pm.

perhaps some shade over the pool in summer.

the pool was only open until 5 pm

pool area

pool area and slide were fun-- rooms were nice

pool bar drinks way over priced

only disappointment was not having a movie at the pool any of the nights we were there

pool area was beautiful

the pool and tiki bar was great. the bed was comfortable.

the pool bar is opened until 10pm or 11pm nightly and good food they offer

swimming pool, comfy bed, great breakfast

pool

clean central hotel , very near for shopping malls and theme parks good size pool, complimentary coffee

distance to volcano bay, starbucks on site, pools and lazy river were great

the pools at the hotel were like another park in itself

location and pools

the pool and the food

close to volcano bay , the slide pool , lazy river pool ,private entrance to volcano bay , lifeguard on pool all the

loved the amenities like the pool and courts

location and the pool

pool wasn’t available for use during our stay

the amount of towels and even pool towels

all very friendly and they make effort to organise activities such as movie night by the pool

all good , especially the pool

pool area was nice and the staff very helpful

did not have time to use the pool, but it looked really nice

the heated pool was great

good sized room, free breakfasts, nice pool, polite & friendly staff.

pool and the games outside

the location. and the shuttles and the heated pool

great swimming pool and hot tub

they also have a pool, jacuzzi, and water sprinkler which the kiddies loved

presented rooms we had a deluxe room with panoramic views of volcano bay good food courts great pool and hotel gets you straight in to volcano bay just a walk through hotel pool early admission

price should be all inclusive including pool heat and use of grill. not separate payments.

the pool was for the 5 bedroom property was smaller than it looks in the online photos.

the pool area was great too, it was a really great time with my family

lots of space, great pool, video game were fun for the kiddos, nice neighborhood

pool area, nice modern house.

my family enjoy the stay and my kids love the pool

was great i had fun enjoyed the room the swimming pool all the staff was friendly i would recommend anybody to stay

room big bathroom also big swimming pool nice laundromat ice machine clean

pool location

10/10, cleanliness 10/10, staff 10/10, breakfast 10/10 (you must pay for it) room 10/10, pool 100/10 amazing pool, i came with my family everything was perfect

the room was clean a spacious great view of the pool that was also very nice and open late

pool was clean and warm

pool and hot tubs were dirty

the area is the best spot next to everything . and loved the outside pool and set up.

just wish the pool was open laterud83dude02

the pool area is really nice and very

pool

the hotel is close to everything, the pool and hot tub and rooms are very nice

room was clean and comfortable , liked the cafe , and nice pool

very clean, comfortable bedsawed pool.

very clean, i love the pool, everybody friendly super happy.

hot tub and view were amazing and my kids enjoyed the pool it was a wee bit cold for my liking

the big clean room that amply housed me and my 20 year old twins, breakfast, the lovely big pool and hot tub, the club level with all the amenities, including plenty of sun round the clock

view over the lake swimming pool staff so friendly great value for money good

hotel was very clean and roof top pool and bar were great

and comfortable beds beautiful milky white linen with upto ceiling windows with lovely view pool and hot tub were well maintained

rooms were clean, staff friendly and helpful, pool area was great. bartender was fantastic!

the location and the upstairs pool and benefits

the pool and the staff the location too

value for money. pool was amazing.

pool area nice and clean location within walking distance of i-drive and universal

the room was awesome. pool was great.

though we didn t use the pool, we used the hot tub nearly nightly and it was glorious after a long day of wandering parks

pool

we loved the cabana grill area down by the pool

spacious room, clean, heated pool, arcade for children

the resort itself was nice with a nice pool area for relaxing and fun

friendly accommodating staff, kids friendly facility and pool open till 11

resorts fees are charged even though we didn't use any of the pool, paddles boats, gym.

the amenities the room the pool and stay was amazing. i will be booking again soon!

the facilities and staff were wonderful. great swimming pool.

pool could look a bit nicer, the hotel is already very beautiful and the pool just looks sort of

friendly staff, nice room, pool, location

love the pool and hot tub! rooms are clean, comfortable beds!

did not get to take advantage of the pool because the weather was rainy but we will come back to this hotel

pool is okay , we normally

was great, the staff, the cleanliness, the breakfast, the complimentary coffee, the pool & hot tub, & the distance from the universal parks which were our main reason for visiting,

of room, breakfast included, cleanliness, friendliness of staff, pool with hot tub, shuttle to and from parks

pool and jacuzzi a little dirty .

jacuzzi and pool were not in use