also adding a caffeine coffee option for the rooms coffee machine and the one located near the pool/lounge area would be a plus

window to each room is located on the main hallway so if you do not book a pool view then you have very little view of anything, but this is only personal preference

location is close to a beach and the best restaurants, very clean , nice music on the pool area, delicious

design of the lobby; the staff was helpful and super nice; room was big, clean and comfortable; pool is small, but it is a nice feature to enjoy for a short period of time when you don’t want

the pool is perfect for lounging around, quick walk to the beach and restaurants

i liked that they had an adult's only pool and a family pool

always staff available for a drink at the pool or beach, to set up your chair and make sure you have everything you need

having to reserve chair and umbrellas at pool makes no sense !!! my only problem with hotel

location of hotel is perfect - the pools are great - rooms are very nice -the hotel staff is very nice

i particularly enjoyed the pool area - lots of greenery, great pools, and i am not embarrassed to say i enjoyed the water

i also liked the close proximity to the beach and the swim up bar/ pool

trying to get seat at pool

the americans would be up at 6am to put towels on the sun beds around the pool and beach area.

a few times there were no pool towels.

the pool was very very clean

the ability to find chairs around the pool without getting up before sunrise.

the new pool with it's pool bar is great and the activities were also great

pool was great the staff was excellent the food at the resturant was excellent the prices were one

when you get a lot of people/kids in the pools one was good then we visit the other pool and it was kinda green

pool was excellent

beautiful, good, clean , pool , can walk to a beach

there are two pools that are clean and absolutely breath taking

wish the hotel pools/hot tubs were open later

nice pool, had a dj, spacious rooms, amenities for cooking in hotel room and living quarters for if a

property was very clean at all times, the pool and bar are is very nice, did not like the fact that there was no microwave in the room and

reservation process for palapas. adults/couples may prefer more beach and pool drink service.

the beachside pool with truly excellent food all day was exactly what we were, i can’t emphasise enough how

beach and pool experience was great

hugo from the pool side bar is beyond amazing

it is nice and quiet inside the hotel and i just loved all the pools

the pool was nice

pool could be open later,cocktails could be better.

hermal tiles would be great)

accessible to beach and pool

they close the hot tubs and pools down kind of early. i wish they stayed open later.

were nice and big and the shower one of the best i have used pool was large and the pool guys were cleaning around all through the day

great pool area and private beach available

not too crowded which was nice for chairs and the pool

the pool was excellent as

i particularly enjoyed the acqua-aerobic classes in the swimming pool with joaquin

i liked the pool facilities

nice pool, great staff and good food at bar

the location in the food in the pool

pool , shuttle to the beach as well as the beach area

pool is very nice and had chairs & beds for relaxing

beach n pools were all very nice

food, beach, pool, staff, room, and location,

loved the adult pool, loved the beach, loved the workers, loved the beach restaurant atardi.

the pool areas were just what we wanted but christmas week was very crowded so we needed to get lounges

very clean. pool area was enjoyable. staff was great.

the pool bar closed way too early, 5pm. and some additional options for food would be great.

pool excellent

great pool area. fantastic breakfast.

we enjoyed the big lap pool , its a good segway when your tired in swimming on the beach

the pool area is all you need if you dont care about the beach

great location, beautiful pool, comfortable room and a great breakfast!

every beach and pool chair is covered with a new towel daily

compliments to the rutz for having a ton of chairs and umbrellas on the beach and around the pool

the private events that required the pool to be off limits to the guests.

service was incredible and food at the hotel was very good, including even lunches at the madero pool grill

pool was very shallow and small

rooms very secure doors, three different types of pools and hot tubs had a decent gym very

this is the second time i stayed at this resort everything is great every room has a view of the pool everything is clean 5 min walk to eagle

my daughter loved the slide pool and carnival show

pool area and entertainment

we loved the pools and the jacuzzi

only thing which really wasn't a big negative for us is that service at the beach and pool was a bit slow

the swim out pool is fantastic

pool furniture in disrepair, many broken, staff tried to fix, very apologetic but items were beyond

lack of staff in and around pool area

adult pool and pool areas were welcoming and relaxing

great location, beautiful beach, loved the infinity pool

to eat, we visited mulligan's, pelican terrace, infinity pool bar/grill, cunucu, pure lime and the red parrot

excellent restaurants on site, beautiful beach and pools, wonderful, clean accommodations.

the pool/bar could have stayed open a little longer!!

access to the beach and pool was

pool timing in evening

directly on the beach ! breakfast outside by the pool ! and all employees are very friendly

very bright i got a view of the pool and the sea

we were facing the pool, which was lovely

the beaches are now rocks. we hung out at the pool mostly

infinity pool and area was really nice with waiter service available

only wish the pool was open and more restaurant options on the resort

they have a little pool and lounge area by the pool on the second floor

the reception area is close to the adult only pool/bar which is excellent to watch the sunset from

were never enough lounge chairs by the pool