the hot tub is still not working and the pool was cold.

pool was down but it's open now

breakfast was very minimal so we ate else where and the pool area was closed but everything else was great

hotel's location was convenient, nice pool, picnic area in the back

how small and congested the breakfast room was and how cold the pool was .

the indoor spa pool is at least 85 degrees

i suspect during the season we would have made some friends in the pool, spa, or bar

the swimming pool outside was incredible

out of their way to accommodate me, second breakfast by staff, pub open late, spa open for

the outdoor spa we spent over an hour in it and it was 20 degrees outside

the indoor pool was a nice bonus for our little ones

great customer service, awesome pool hut tub, and delicious breakfast ud83dude01

kids loved the area pool and all the fun!

grandson enjoyed the pool very much

pool and i loved the set up of the room

pool and pool area were not clean at all!

the indoor pool was very enjoyable as well

pool was closed, and the chairs in the room were strange and uncomfortable

pool needed to be warmer!

we were disappointed that the pool wasn't available.

also huge shout out to hotel employee for doing excellent work in pool test procedures and hospitality

pool and hot tub were well maintained and

very friendly staff, nice pool and hot tub

the pool and hot tub.

cleanliness of the rooms, fitness room and the hot tub and pool were nice!

pool too small

the pool was smaller than it looked in pictures

pool was def not heated.

the pool was well kept and clean

cold pool and hot tub.

location very convenient. pool never over crowded. free laundry

very clean nice pool great breakfast

the pool had too much chlorine in it!

it was very clean and pool was fantastic for them

didn't get to use the pool or hot tub because of all the kids that where in it

the pool was nice size wish it had deep end but that was nit picking

the pool water really burns your eyes! even when i sat on the side my eyes burned a little.

the rooms are beautifully redone, the staff are very helpful, the pool area was clean, and the breakfast was incredible

great location, very clean, and awesome breakfast. kids loved the pool.

everything nit picking would be no deep end for pool and hot tub was a little too hot but i still enjoyed it very much and will gladly stay again

whirlpool room was very spacious and nice at a lower price than standard rooms in nearby hotels

breakfast was superb the staff was very calm courteous and polite and they had a working indoor pool

the pool and hot tub was working and the staff was great!!

the pool was down due to a bad part,but everything else made up for it

pool provided towels and that was helpful, so we did not have to pack extras or use room towels

the rooms, staff, pool. location

the pool was a little small.

we loved the pool and hot tub

the pool wasn’t open longer

my grandkids (6, 4, 2) loved the pool

clean, great pool, great places to sit outside and enjoy an adult beverage.

easy process no issues pool and hot tub were nice friendly staff clean hotel room

pool spa was closed

no pool but we got a heads up so no problem.

was so nice and clean, check in and out was hassle free, the staff was very friendly, the pool area was great, one of our top choices

very clean pool

great location with a good pool. everyone i interacted with seemed nice.

old son, she was very accommodating, made sure he was enjoying his self in the pool area, overall, felt like we were treated

guests left a mess in the pool area.

the pool area was excellent, rooms clean and the staff was super friendly and great customer service

pool hours are until 11pm, which was awesome since we got there a little later than anticipated

pool was too cold

politeness, clean, the pool

pool floor is very dangerous and slippery

the pool wasn t too inviting so i decided not to swim.

longer pool hours

the room, lobby, halls and outdoor pool area were not especially well kept

very nice but clearly older. tv small pool not open due to covid

mini-frig, drip coffee-maker, microwave , toaster, bathrobe, ground floor with patio, view of pool - i have screen shots from the bertram inn at glenmore epwebsite as well as several 3rd party

the swimming pool and the food was great.