the pool was well kept and clean

is a beautiful hotel-- the indoor pool and hot tub were a little too chilly, but everything else was great

swimming pool water was way too cold.

very clean! we loved the pool & the staff. great location

that the pool was closed

pool and pool area were not clean at all!

pool was indoors but it was clean, just too hot in the room for me

pool was closed, and the chairs in the room were strange and uncomfortable

we were disappointed that the pool wasn't available.

the indoor pool was very enjoyable as well

staff graciously accommodated early check in

thanks for the coffee and muffins breakfast options

continental breakfast was only boxes of danish and muffins. coffee and juice.

had hot coffee and light breakfast in the morning

it was quiet. my so and i enjoyed the spa tub and had a great nights sleep.

too many unattended kids in pool area

we love the pool at the sheraton unfortunately three out of the last five times we've stayed in the last 3

pool and spa nice,

the cleaning staff was wonderful and the pool, gym, and patios were well-kept and clean.

only disappointment was the pool area

liked everything except the pool being closed

amenity was a pleasant surprise; the description (as far as i can remember) didn't list a pool or hot tub

only one ice machine. pool closed for repair. aging.

pool, hot tub, and gym on site although i was too tired for any of it

pool facilities closed indefinitely so i was informed.

pool and hot tub look wonderful but we understand why they are unable to open

and i loved how you could reserve the pool

bartender was really nice, pool area was clean and everyone was extremely friendly

vending machine on floor took my money but did not dispense drink. pool did not look clean!!!

though there was confusion when checking in) and the pool seemed decent

the bed was so amazing i slept like a newborn baby. and the pool was nice and heated.

pool did not seem clean

missed being able to use the pool.

no towels for the pool

the pool wasn't ready yet. i wish check out was later like 12 pm.

messages and spa were fantastic.

we want to come back to enjoy the spa downstairs and restaurant/bar

steps up and down to the rooms and spa services .

it was a peaceful experience overall, and extremely convenient to have the spa and restaurant all inside one location

free parking

were a lot of kids in the pool that were from a birthday party and no one was really chaperoning them

the indoor pool was a nice bonus for our little ones

pool and i loved the set up of the room

the pool area is very nice and my kids thoroughly enjoyed it

grandson enjoyed the pool very much

the pool had to much clorine

pool and breakfast were closed.

much chlorine in the pool & hot tub area

we loved the setup of our room, the pool, and the breakfast was delicious!

she didnt explain anything to me as far as where elevators were, or our room, pool hours, breakfast, hours, nothing

a very nice indoor pool and hot tub

for the price is that there's a laundry room, a fitness room, an elevator, and a swimming pool & hot tub

whirlpool in the room was amazing

holes in pillow cases, stains on sheets, debri on floors in hallway, coffee gone at 7:30am, pool drained and not working, full breakfast no

pool hours

nice big gym, pool and hot tub

pool and hot tub are still closed

the indoor pool/ hot tub.

the staff was great. the room was great. we like the gym, pool and bar!

the bar and kitchen are excellent and the pool is open until 12am

the pool and hot tub were closed

pool was closed and room wasn't cleaned

hotel still had jacuzzi, inside pool, patio, bar, and breakfast advertised and was mostly why we decided to stay

pool was closed that's the only reason we booked there cause we thought was open

i had left them twice when we went to breakfast and the pool and they never barked so something was wrong and instead of being supportive they were rude

pool was amazing room was breath taking with beautiful fourth floor balcony veiw.

i really enjoy the hot tub and the pool the rooms are nice and smell very wonderful.

very comfortable beds nice pool area and a full bar

nice pool area and also hot tub

nice pool, bar inside, clean

pool/spa

one of the days the pool was closed.

the pool and hot tub.

pool and hot tub were well maintained and

the pool was nice and well maintained

clean comfy nice pool

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end

pool was not the cleanest...

hot tub had to be drained & it took hours to heat back up & by the time we got in to enjoy it, pool hours were over so that was a bummer

and i liked how we didn't check in until 9pm but was still allowed to use the work out room and pool until 11pm

i loved the pool table and the jenga set up

we were at the end of breakfast, so a little sparse.

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

i wish it was a hot breakfast.

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

pool

breakfast was very minimal so we ate else where and the pool area was closed but everything else was great

the hot tub is still not working and the pool was cold.

pool was down but it's open now

hotel's location was convenient, nice pool, picnic area in the back

pool not heated.

the pool/hot tub was open with restrictions, which was great

children enjoyed the pool, breakfast was good as well as social hour, and rooms were clean and comfortable

didn't get to use the pool or hot tub because of all the kids that where in it

location very convenient. pool never over crowded. free laundry

hot tub and pool area clean and welcoming

pool spa was closed

clean, great pool, great places to sit outside and enjoy an adult beverage.

was so nice and clean, check in and out was hassle free, the staff was very friendly, the pool area was great, one of our top choices

easy process no issues pool and hot tub were nice friendly staff clean hotel room

the pool was closed ud83dude22

everything nit picking would be no deep end for pool and hot tub was a little too hot but i still enjoyed it very much and will gladly stay again

the pool was very nice and the breakfast was great

everything staff were great room pool gym. breakfast was really good

pool was a little chilly but still very nice

pool could have been warmer!

the rooms, staff, pool. location

we loved the pool and hot tub

my husband enjoyed the pool hottub and had it all to himself

nice hot tub and pool friendly staff and breakfast was good

very nice but clearly older. tv small pool not open due to covid

mini-frig, drip coffee-maker, microwave , toaster, bathrobe, ground floor with patio, view of pool - i have screen shots from the bertram inn at glenmore epwebsite as well as several 3rd party

large outdoor pool

wish the pool was open later than 8

the pool was great