pool and hot tub not operational short staffed

sadly no pool at the same time it is away from lakes

overpriced party area small room no bottled water no pool bad bed need i go on

only disappointing part was there was no swimming pool, but that was my own fault for not confirming before booking

could have got more for the money - no elevator - no pool rooms clean and staff helpful and

pool was great

clean quiet and an amazing pool for the kids... they loved that and we loved the hotel

the location to the airport. the amenities of restaurant and pool.

beds are amazing! everything is very clean. staff is very helpful. my kids loved the pool.

beautiful stay. nice staff. great pool

hotel, very clean, perfect location, very good breakfast and swimming pool and hot tub amenities were perfectly clean

swimming pool and gym included

the pool deck was dirty

great staff. pool and hot tub nice too. bagged lunch for early departure

the workout area, indoor pool, and hot tub were clean and appealing

we love the relaxing atmosphere, saunas, swimming pool, delicious breakfast and overall stay

the views. the spa. the amazing pool. fantastic stay. so relaxing!

outdoor pool was warm

very relaxing. steam and saunas and pool are divine.

loved the daily access to saunas and steam rooms as well as the outdoor infinity pool

good breakfast, nice pool, easy check-in.

great courtyard and pool. very helpful and pleasant staff.

which was great because we were beside the pool

hotel with pool and jacuzzi - breakfast choices limited but very good - our room was spacious and

outdoor swimming pool and its location

kids really enjoyed the waterslide/pool

rooms were large and clean and the pool and slide were great.

breakfast was great. loved the location. the pool/water slide and hot tub were awesome.

very nice pool with slide, my kids had a lot of fun

swimming pool nad tea at the lobby.

very friendly staff, hot tub and pool were amazing

was exceptional- room layout, smart connectivity for devices, free 24/7 coffee, pool

lovely pool and spa. great breakfast

good stay & value for money is good too. with pool & breakfast included.

hot tub and indoor pool was also a value added option

quiet rooms, nice pool area, great staff

love the friendly service upon arrival and the cleanliness of the hotel and pool area, we were travelling with the service pet and they were most welcoming

he was also maintaining and checking the status of the pool… the chef guy mickey has the best customer service he was funny and helpful

there's also a small gym and a swimming pool

swimming pool closes early :(

with access to gym, pool , the stay was made even more comfy

loved the accessibility to the pool. all the greenery, volleyball net. good breakfast also.

location rooms are clean good outdoor patio area and pool no noise

and bigger room, a kitchenette equipped with utensils for light cooking and dining and also a pool

best price in town! pool is always awesome as is the hot tub! threw a kids birthday party!

friendly staff & room was easily accessed & opened yo pool & green space

nice pool, hot tub, business center, & amenities

there is a very nice swimming pool.

the swimming pool is so small

comfort, cleanliness, pool and breakfast

amazing hot tubs (2 indoor, 1 outdoor), heated infinity pool, and suite size rooms for low prices (+)rooftop pool and hot tub was amazing, the rental was spacious, clean and well equipped (+)location was amazing... so was the roof top pool/tub (+)pool hot tub and room all great as well as location (+)and had an amazing view, we were on the top floor close to the hot tubs and awesome infinity pool (+)pool perfect size and depth for safety of kids (*) the amenities including the gym, pool, and hottub are well maintained and enjoyable (+)every thing about it. the room was incredible, the rooftop pool and hot tub were amazing!! (+)swimming pool (+) view from the room and rooftop pool were beautiful

no restaurant or room service on site

the kitchen was well stocked and the rooms were comfortable

winter tradition is a winter weekend at the royal love the 2 bedroom suites perfect for a family kids love the rooftop heated

didn t see a restaurant on site, although the suite had a full kitchen, and there was plenty food options within a 2 minute walk

bring everything in one complex, bar restaurant pool breakfast

enjoyed the pool and rooms are clean, staff super friendly

enjoyed pool facilities and was impressed with arrival to the room

and the pool and fitness center was better then expected

pool not heated

clean swimming pool

great hotel, clean rooms, great pool/hot tub and just across from a great family restaurant

cold pool.

pool/hot tub very clean and times to book due to covid

food pool

everything was fine. we wish we had more time to sample the pool.

great location for family, indoor pool and hot tub made our stay exceptional - my kids loved it and didn t want to leave

uldn t open on the first

the pool and spa were perfect for the kids

staff, hot tub, cleanliness, swimming pool smal though, breakfast

nice pool and hot tub for the kids and mikey s pub on site for the adults

the pool was lovely, it had a beautiful place to sit outside in a little garden area

staff was super nice, the pool area well maintained

pool was awesome

loved the pool and hot tub

nice front desk julia suite ans pool

offers us so many things even putting us in the rooms where there is sliding doors going to the pool and hot tub

great location, nice pool, friendly staff

sad the pool was closed but understandable with what s going on.

loved the atrium, pool & hot tub area

i found the pool a bit too exposed for use as it was out in the open for all to see

loved the pool

the decor, ducks, signs, fun atmosphere. easy registration and check out. great pool!

pool was out in the open out front along main driveway

pool was outdoors

great pool area, wonderful bed pillows and bedding and very good bfezmcst

it was a nice place to have breakfast looking out over the pool and flowers.

pool was great staff was so helpful rooms were clean and comfortable

our room faced the pool and it was nice and quiet

it is clean facilities are good, love the pool so relaxing

pool, playing zone, morning coffee, very nice patio, staff is very friendly

i had a fantastic time in the pool (which i didn’t realize would already be in operation) sooo happy with the hot tub and the

distance to restaurants and bars , close to the park,lake and marina , pool and hot tub were awesome rooftop terrace was so

the pool closes at 10 pm. could keep it open a little longer.

loved the quirky rooms, cute arrival gifts in the rooms, super clean, and the rooftop lounge and pool are excellent

the rooms are clean, and the pool / fitness facilities are well

the pool/hot tub was a little dated

pool and hot available but i never got a chance to use them

pool and hot tub was lovely

location was great. the room was quiet. pool area was clean

great place if you want a pool, jacuzzi and gym

1 pool & hot tub inside 1 pool & hot tub out as well as a dry sauna

indoir pool, hot tub and sauma are amazing

i liked that it was really clean , hot tub and pool. barbecue

their private beach is too small and in the walkway too busy. indoor pool not that great

i love the lake i love looking at the restaurant and i love being in the hot tub in the pool

i love the pool and hot tub and everything!

comfort, food, service, decor, pool hot tub!!!

there is a small indoor pool and

friendly staff excellent pool and hot tub super comfortable bed.

the pool was warmer than usual and we thought it was great

there was a pool and you are close to bus stop

swimming pool

the only thing my 8 year old son was not happy is the swimming pool was closed

the pool was a nice surprise

everything, pool, staff, amenities, will be back

has pool that is well kept and clean and super fun if you have kiddos .

loved that the balcony overlooked the pool

all good pool was great maybe a few more lounger pool chairs if anything!!

pool was closed due to a cleaning and i received a gift card to don cherrys pub attached to hotel

the garden and pool area looks really nice too

throughout, there is a large bar that does food and the staff are welcoming, there is a swimming pool and a jacuzzi with towels supplied, the parking was easy as they have a large area, all

pool

pool was great

didn’t have a chance to visit the pool we were too late getting in

it is a shame that we were not able to use the pool because of the covid 19, but they are hoping they can open it soon in a month or so

pool sauna

the location and enjoyed the pool and hot tub,especially having it to ourselves

i feel like the hot tub and pool need a really good scrubbing, slimy

the pool room was cold

room, clean, swimming pool, kitchen, housekeeping and reception staffs are very kind and responsive

pool, hot tub facilities and especially the in room massage

pool was nice and refreshing and the pool was warm

didn’t use the pool but it looked very clean

the pool and hot tub area were nice as well

the pool the hot tub and the room

the pool and hot tub were clean and so fun

pool and hot tub are nice bonus to enjoy

only thing i would change is the paint color in the pool area and the lighting

location, spacious, clean room, the kids loved the pool and the buffet breakfast was an added bonus

kids loved the pool

pool and hot tub were closed

pool hot tub and workout room

convenient location, quiet, clean,nice breakfast selection, welcoming pool & exercise room.

location great. rooms comfortable. pool super warm.

pool and restaurant were closed but it didn't matter

friendly staff, good food, clean room, sauna, hot tub and pool!

pool closed to early

great heated pool, amazing hot tub! and a sauna! super helpful happy staff. best stay!

pool was closed at this time

super clean, comfortable and got a pool side room like requested

pool was right outside our bedroom, which was awesome for the kids

our room was right next to the pool and we were with the grand girls, it was awesome!

room and pool

the gym and the pool are very nice

pool and hot tub were clean as well

pool was cold

wonderful pool/hot tub

the location, pool and hot tub, free ev charging station, adjoining rooms and the comfy beds.

kids loved the lobby, pool, and breakfast. 100% recommended. we will stay again for sure.

the pool(with water slide), hot tub, lobby(with lights and music), etc.

are very clean, swimming pool has regular pool and hot tube

didn’t know there were towels in the swimming pool area and i brought a couple towels from the room down with me and two guys walked in and took

sliding pool is awesome

enjoyed the hot tub and pool, a great size for being indoors

we didn’t use the pool or slide

nice pool and workout room

the breakfast, the gym, the pool, the rooms,

pool was not too cold, like it is at most hotels

personal and good swimming pool.

the pool was awesome, the room was bigger than i expected and the breakfast was fantastic.

the pool was a generous size and very clean

i liked the pool hours extended to 11pm

we all loved the pool and the water slide. it was a quiet room and had a lovely view.

swimming pool was too cold to swim in for more than a couple of laps

our room #422 had a great view and my son enjoyed the pool (jacuzzi tub) as he called it lol

clean room, clean, comfortable bed, nice indoor/outdoor pool and hot tub

pool was great! beds were comfy. super clean!!!

the hotel features a couple of nice amenities such as a big pool and a fitness center

no pool available

pool was closed but understandable as still a chill in the air

nice swimming pool with great slide for the kids

the fire pits, two hot tubs and two pools with the possibility of renting paddle boards is amazing

swimming pool and slide a hit with the kids

staff went above and beyond, room were fabulous, pool and hot tub were fantastic

large spacious clean suites. lovely pool and hot tub area.

pool lovely

my only complaint was that i didn't have time to use the pool ☹️ my trip didn't allow for the time, but next time, i'm getting into that pool

the courtyard from the top pathway or the lower rooms, you can't even hear the noise from the pool area, so that's nice

pool water (doesn't smell too much like clorax), kitchen utensils all being available, high quality

great place to stay for a week! lots to do, great pools comfy beds. very clean.

swimming pool and hot tub were great too, especially considering conditions in early spring

the pool was open but it was understandable down season

lakefront location, great views, nice pool,hot tub and fitness facilities