pool is great

for example, the wall in our bathroom was decaying a bit and the pool/jacuzzi could use deeper cleanings

amazing landscapes around, magnificent view of the cauca river, pet friendly, kind staff, nice pool, nice weather, close by to the main road

big room clean pool hot shower

beautiful property, spacious room, relaxing pool, breakfast included

pool, restaurant and resort were really nice.

u will need) and nice pool

friendly staff, spacious rooms, proper facilities

luxe with whirlpool) was big and very beautifully furnished

the pools are wonderful but we were the only guests using the pool area and we wanted peace and quiet

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not included, but prices are very fair) in case you want a cocktail , a snack during

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast, lunch, dinner, snacks, beauty products and massage or horseback riding are included

the spa facilities were exceptional, providing a truly relaxing experience

location, breakfast, rooms

the breakfast was lovely, tasty, plentiful, a real delight

it s a beautiful property, our bed was so soft, and the breakfast was plentiful and delicious

i wish i could have stayed another night but it made an excellent rest stop for 1 night, with late check out at 12 allowed us to browse around town for quite a while

location, staff and breakfast were perfect, with the jacuzzi an unexpected plus

if you like a cold pool, the pool is nice for a dip

the swimming pool had no steps or ladder, making it difficult to both enter and exit with my limited mobility

mountain, with amazing views, very quiet and private, all the amenities you can want: natural pool, walking paths, flowers and birds all around

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that it has the service

if you need wifi, the public areas have great coverage, but the 3g cell coverage is great so you can also use

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

comfortable, swimming pool enjoyable, good dinner and facilities in excellent condition

the infinity pool and jacuzzi, set against breathtaking views, provided a serene escape

location and rugged surrounding beauty. breakfast.

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

great pool and jacuzzi area

breakfast was good

and they would not let you use the pool or jacuzzi until 10:00 am witch it wasn’t good because we wanted to enjoy it early in the

was a very nice place, all spots like pool, jacuzzi, photo spots & environment was so nice

they have a beautiful new pool, sauna, and jacuzzi area that is the highlight of the place

staff, facilities , environment, room , breakfast , bar

if you go with kids they’ll enjoy of lot of space to play around

the staff and the breakfast were great!

host was very friendly, breakfast at the terrace was super nice and relaxing, and the tuc tuc driver is the best

the mosquitos, no desk in room and the breakfast was the same every day.

the parking

the breakfast was delicious and the most important was the tranquility and silent place

dinner and breakfast at the restaurant was simple but good

on days were we were leaving for excursions before staff arrived they left us a breakfast bar service was great

place, amazing scenery, friendly staff, delicious breakfast

the breakfast is the very best i’ve had in colombia

the views were on another planet, the staff so lovely, the breakfast excellent, the rooms fantastic, hot showers and a comfortable bed

the breakfast buffet was superb

hotel and staff, including the breakfast team was amazing

the breakfast was delicious . the location was great. the room size great.

our room was and we were able to enjoy fast internet in lobby and also where they served our breakfast

the breakfast didn't offer a lot of variety.

extremely well keep has the details of a 5 stars hotel the pool is small but the pool s area is very

fabulous room great staff lovely garden and spa pool good breakfast perfect location

courtyard pool, bath amenities, service, breakfast

the staff was super friendly, the wifi worked very good, the breakfast was very nice with lots of options

they included free snacks and minifridge which were a big hit with the kids

pool table, terrace, hammocks, outside eating for breakfast, and even a jacuzzi

breakfast not available, but a short walk to cafes. shower not the hottest, but ok.

breakfast is good; trditional arepa, egg and coffee or hot chocolate

breakfast was tasty

free parking

absolutely loved the location, the entire facility, the views and the breakfast

the location was perfect, breakfast was delicious, and the staff was so friendly

the breakfast amazing

they have a laundry service we use after we went on a hike and brought back muddy clothes

breakfast was great

the breakfast included was fantastic and became a daily highlight for us

breakfast is very good

they also say on their web page they have breakfast which is not true

the food in the restaurant was very reasonably priced. breakfast was good

short taxi ride to metro nice breakfast good coffee wholesale district across the street.

wish the breakfast options would have bigger, it was just 3 options, which i had to repeat several times

staff and breakfast

wifi was fast, lots of hipster bars and restaurants in the area but it wasn't noisy at night

room, good wifi, and friendly staff

breakfast was not covered, the location is not in a very pretty place.

parking minimal

room size can be bigger and if breakfast is included than it s much better

the hotel doesn't have a pool

wish this hotel had a pool

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

no pool

no pool, some rooms the view is not that great.

the pool was fine, although a bit cold

only slight drawback for me, escaping cool weather for warmth and sun, was the lack of sufficient pool chairs

the location and the facilities like gym, swimming pool and the spa.

pool

neat, food is great, pool, gardens etc etc

great size pool and jacuzzi

really nice room, good location, nice pool

the pool was nice. clean. great views

the rooftop pool

property with laundry, pool, breakfast, kitchen

facilities were nice and clean, hot breakfast was simple but tasty, and pool was fun for the kids

great customer service, food, pool, location and price. staff always kind and attentive.

the pool was open upon reservation

pool hours, only

also, all amenities, ie, pool, jacuzzi, sauna, shut down at 8pm

hotel pool is like a hot tub its not a pool

plants and amazing complimentary breakfast

breakfast was ok, not that many options but nice anyhow

the breakfast was fine

excellent breakfast and location

we would like to have more choices in the breakfast

staff was a bit rude when we asked about mosquitos and about room facilities

and restaurant space do have sensors consecuently you have to stay in your room locked, also wifi was very poor loosing conextion at all time

fi password was hidden in a message from one of the 4 different whatsapp numbers they use)

she works the front desk and speaks english) was very helpful in arranging food, transportation, spa appointment, atving and paragliding

wifi is fairly spotty

water was not so warm in the swimming pool.

facilities were not ready, the swimming pool area was under construction and spa employees still in training

d to be taken care of by a doctor in the

the pool was under renovation, our room smelled of glue

hotel is comfortable, featuring swimming pool and gym