clean it was, the staff very helpful and kind, i enjoyed the pool and sauna, i enjoyed having an outdoor bit in my room i enjoyed the whole

generous room, lovely swimming pool, excellent breakfast, friendly staff, good parking

lovely lady, and barbara in reception very friendly, i have enjoyed the jagguzzi, sauna, swimming pool and my partner enjoyed the 9 hole par three course

the pool is enormous by hotel standards (20m long and quite wide) and there is an excellent steam room,

i used the gym, pool and restaurant

swimming pool closed

pool shut

shower was powerful all in all we would definitely go back many thanks ud83eudd29 *one thing the pool is not

warm welcome, the hotel was nice and the swimming pool,steam room and sauna was nice and the biscuits a nice

to much trouble very helpful, quick checking in, there was a lot of refurbishment going on and no pool

no pool?

the location was great, facilities good- we would have liked a pool or access to a hot tub, but appreciate that might be hard given the location

in the bathroom be prepared to use your towels for the bathroom floor as it becomes a swimming pool in a few minutes

would be fabulous if the hotel had a swimming pool!

breakfast was a little over priced no pool or steam room or sauna

the pool jaccuzzi etc closed at 4

swimming pool great pub prices.great location

hanging about and also night club place in hotel was sketchy to be honest and also swimming pool wasn't open

hot tub and swimming pool and the staff were good

lovely pool

pool area, professionalism of staff, position of the hotel, our room was large and clean and

top class service from friendly staff, beautiful pool which was very easily accessible

great room , great views top class food , and amazing swimming pool and jacuzzi ud83dude01

pool and leisure area and bar/restaurant

loved location and the size , quality of the room ,pool and facilities excellent

pool table not working.

festival, but my friend stayed two hotels away for 100 less and had way better service and a pool, car parking and a bath with shower

a swimming pool would have been nice

no pool

com are not what the hotel looks like these are before it was bought over by different company no pool table no food as per picture bed very small in room hotel very tired

loads for the children indoor play area swimming pool

pool and spa were wonderful

large pool, great jacuzzi

swimming pool

leisure centre was very clean with a big swimming pool, jacuzzi, steam room and sauna along with a baby pool

clean tidy pool

pool , atmosphere and room .

always clearing tables and helpful lots of tea and coffee in room also plenty of towels for the pool

lovely pool comfy bed and great location

the sauna and swimming pool were a lovely relaxing atmosphere

perhaps more rails around pool as surface quite slippery

we took a swim in the pool and relaxed i the jacuzzi, we tried the garstang gin and would recommend that

breakfast, excellent lounge area, comfortable surroundings, helpful staff, indoor swimming pool, gymnasium and surroundings

breakfast, swimming pool and the stay

everything was super. the staff and the entertainment. lovely pool too.

the only thing was it hadn t opened long and no pool jacuzzi or gym , deffo be back

was perfect the pool was amazing our grandson loved it

sadly we didn't have enough time to use the pool but we will

the staff were lovely , nice and comfortable pool facilities are good

pool was really warm and relaxing

not eat here so can comment on that but a great base for visiting liverpool

everything great , swimming pool great , staff all great , no complaints thankyou

great room,close to the pool which i used twice. freiendly staff.

lovely size rooms. very comfortable. tv's in both bedroom and living area. nice pool.

the shower should have a sliding door to prevent pool of water

complimentary happy birthday cake which was a nice touch :) we used the spa facilities for 20

pool and spa facilities were absolutely amazing

great pool. comfy bed.nice bathroom. delicious breakfast

the pool and rooms were first

ol, thermal bath, sauna and steam room) which were really nice and again super clean staff were

i loved the pool. the breakfast was very good and the staff were very friendly and helpful.

hotel,with great facilities didn't use the pool but will definitely use it next time

super pool and great size rooms

food, friendly and helpful staff, pleasant ambience in the lounge and super size pool

great bar and sitting area and lovely pool

the staff were so pleasant and even gave the kids colouring packs whilst we were waiting to check in to our

great location, nice clean room. nice facilities. good bar and restaurant.

smoke alarm at 7:30 am, no room service or telephones in rooms - overall somewhat run down

there were so many beds which had we know we probably would have taken the kids with us on our 25th anniversary

we had decent wifi but the other room we had didn't have any

swimming pool, no quiet lounge area for a chat and drink

maybe if the rooftop pool had been open

whole experience a pleasure and the shankly hotel is the one i will stay in on any visit to liverpool

omg room with plunge pool, the kids loved

room needed refurbishment. staff needed more time to turn over-room with roman pool.