evening kick back was great/pool good/staff very helpful/price for value

kiddos love the inside/outside pool

this place has a huge hot tub and nice size pool

indoor/outdoor pool, complimentary breakfast, dinner and drinks

well priced for the area, excellent front staff, engaging help staff, great pool area, the evening meal provided was a great extra for this hotel

pool and jacuzzi a little dirty .

of room, breakfast included, cleanliness, friendliness of staff, pool with hot tub, shuttle to and from parks

pool was a little dirty so we didn't swim

to come back and have been blessed with the kindness of your staff the family loved the pool

pool and jacuzzi was nice and hot

the pool, room, staff and food were exceptional

night and there was very little activity at the lodge and we were placed in a room facing the pool versus the putting green

oh ya, the pool was nice and warm too

the golf course, the pool, the staff and the food!

all of the options available at the pool, plus suzy the aqua instructor was great

room, pool, location and staff were excellent.

the pool is shallow and perfect for our daughter

the pool and hot tub closes too early.

the pool and spa were sensational

it had a nice pool, good breakfast, and located close to all attractions.

we love the jacuzzi and indoor pool

pool and gym.

the room was clean and spacious, delicious breakfast, wonderful cocktail hour, indoor pool and hottub

the pool area could use a little more mature/landscaping.

free happy hour drinks. pool open early and close late.

the one rude man that was working by the pool. he need to learn how to talk to kids.

hotel had nice amenities, a huge pool, with a bar at the pool, a restaurant and snack bar located poolside as well

very nice heated pool. room was clean and nice. staff is super friendly.

all !! confront staff pool rooms!

loved the pool area

the pool area is really nice and very

pool

had a nice pool and bar area next to the pool

water pool and plants

the hotel is close to everything, the pool and hot tub and rooms are very nice

nice room very clean and pool was nice

the pool area and all the communal areas were really clean

the pool was pretty although it was too cold to swim

of parking, tiny tiny tiny pool, hot tub and fitness area closed instead of changed policy due to

service , staff , rooms always clean , towels at the pool , jacuzzi helps a lot after a long walk at universal studios

amazing pool area

the pool was nice but a little small

and welcoming, the room

i loved the decor and swimming pool! the bed was super comfortable

the restaurant had really good food and the poolside bistro was a great place for breakfast or just a drink

very clean, i love the pool, everybody friendly super happy.

view over the lake swimming pool staff so friendly great value for money good

pool closed early 8pm

hotel was very clean and roof top pool and bar were great

location and friendly staff. getting the suites give you access to the private pool

the pool hours, closes too early.

rooms were clean, staff friendly and helpful, pool area was great. bartender was fantastic!

my family also loved the breakfast and pool

the location and the upstairs pool and benefits

free parking, bus station across the street pool access quiet

there is a large pool available for guests which i really liked

nothing could have made it better that the facility could control. got too cold to use the pool.

pool area very limited with few long chairs

pool was great

close to everything trolley stop very close. breakfast & evening reception great. pool very warm

beautiful, fantastic pool and tiki bar, everyone at front desk was awesome.

got there and we were ok to wait weset by the pool and the desk clerk said give us an hr and we will have your room ready, we waited over and hr

hotel was beautiful and the pool and hot tub were fantastic

the on-site gym and the long pool hours.

very easy drive to universal studios pool and tiki bar open late very clean and pleasant looking

was great i had fun enjoyed the room the swimming pool all the staff was friendly i would recommend anybody to stay

the pool

pool location

that it rained! couldn’t use the pool, but everything else was great!

nice pool area

they also have a pool, jacuzzi, and water sprinkler which the kiddies loved

pool area was quite intimate which was ok, but i found it closed randomly at certain times with no

the pool, the rooftop bar

pool and the games outside

the location. and the shuttles and the heated pool

were comfortable outside bar/restaurant was great food was delicious and service with a smile pool was clean free parking cheap resort fee free

pizza at the tiki hut were fabulous, the service was excellent, the pool area was great for my kids

super value! nice pool and spa!

breakfast the food was always kept plentiful and hot and fresh also pool was open till late and had a grill open till late as well where you could order

pool towels were like using a kitchen

the pool was great. the beds were very comfortable.

location and view of the pool and the convention center

pool was heated and large

pool is heated and was amazing, not too deep, perfect size

the breakfast and pool and exercise options were great

spacious room, clean, heated pool, arcade for children

the resort itself was nice with a nice pool area for relaxing and fun

had a nice swimming pool,the bar was excellent and the starbucks was good

friendly staff, beautiful view, great hours on the pool and other activities

like the deck in the back very nice view, the bar that leads to the back jacuzzi and pool area and large chess game

two pools on each sides

close to volcano bay , the slide pool , lazy river pool ,private entrance to volcano bay , lifeguard on pool all the

location and pools

the pool and the food

distance to volcano bay, starbucks on site, pools and lazy river were great

food was just okay at pool and cafe. pricier restaurants better

also, the hotel and pool area are well taken care of

pool area

nice property with great pool

the pool and hot tub is

pool was clean and warm

pool and hot tubs where great

my room on the 1st floor next to the pool

liked our stayed at this hotel the pool its nice and clean the breakfast was very good and the staff was very kind

the room was clean a spacious great view of the pool that was also very nice and open late

everything from the restaurants to the spa pool, just an amazing experience.

they actually let you bring your own food and drinks to the pool

the location and pool bar filled with great people

the location was great! the pool and restaurants were also great.

staff, poolside bar, location

i deal with westgate i love i'd like to cleaning this i'd like that the pool was cleaning the hot tub was clean i just like westgate all

i like everything since the entrance, the studio and pools

pool side bar

love the pools, love the jacuzzis, love the hot tubs in the rooms

there is a fun little mini golf course, paddle boats, a pool with new water slides and wave pool

the room was awesome. pool was great.

though we didn t use the pool, we used the hot tub nearly nightly and it was glorious after a long day of wandering parks

we loved the view the pool was cool i loved the hot tub

we loved the cabana grill area down by the pool

pool

4 mojito)

every area is very clean. beautiful pool. super comfortable beds and pillows. staff was amazing.

the pool

very lovely hotel - wonderful pool area. staff was great!!

needed a few more chairs at pool

atmosphere, staff, localization, and amazing pool! we loved it! my kids loved as well!

were surprised that the pool wasn't open a few mornings until the temperature hit 50 degrees

at night our boys were in swimming in pool whilst

with the express passes , beautiful and clean hotel was nice to come and get a rest around the pool and recharge to go back out in the afternoon

design--fast passes--pool

the heated pool was great

is good ,swimming pool, room and everything very clean and staff always smiling and freindly

excellent, very clean rooms, nice pool and hot tub, good breakfast, prompt shuttles to universal

did not have time to use the pool, but it looked really nice

all good , especially the pool

staff was very friendly, rooms were clean and the pool/tiki bar was awesome

location, room, cleanliness, tiki hut, pool area

the pool and tiki bar was great. the bed was comfortable.

the pool was beautiful, very comfortable temperature especially when it was chilly at night

pool

it s in a great location and has a superb pool, music during the day and good entertainment.

adorable kid sprinkler and pool loved it all

good place, very welcoming staff, swimming pool and fitness comprised is a real big +

and microphone) were loud enough to wake me up

clean rooms, swimming pool, fitness center- all are above expectations

big hotel with a nice pool. check in and out were easy..

enjoyed the pool

we loved the large pool and hot tub spa

great location. great hotel. loved the pool area and poolside bar.

the pool and amenities were top notch. rooms were clean and nice.

the pool was great and rooms

lovely pool, gym and restaurant

pool is amazing restaurant also great

the pool and hotel are lovely but they have a bit of a stiff/adult vibe

the location with the park, the food, the room and the pool

the amount of towels and even pool towels

there is super swimming pool and jacuzzi open until late 11 pm along with court for tenis, basketball giants chess board

pool wasn’t available for use during our stay

loved the amenities like the pool and courts

great place, pool and park to entertain the kids

price of food at the pool was very reasonable and the food was awesome

the hotel has basketball courts, 2 pools, coffee shop, and meeting rooms

great location with an amazing pool

exterior had pool, bar, lazy river, bb/vb courts

one of the newer hotel on i-drive. pool is great.

the pool in the afternoon was amazing

the pool is amazing — very large, with lifeguards, and a bar right there for drinks

it’s beautiful building, large pool, comfortable rooms, good location and excellent service!

the pool and ambiance

everything location, service, room, pool amazing hotel

lovely view over the pool and we could even see the theme parks

our room was spacious with fabulous views of the pool

in hallways and at pool loud

location express passes bar area by pool food

loved our pool view, room 6050

we loved having drinks at the pool bar and relaxing by the pool all afternoon

the pool is huge

pool is beautiful and expansive

the fact we couldn't have stayed longer to utilize the pool. facilities which looked amazing

we wanted to utilize the hot tub one night and it was filled with children using pool noodles and floaties

personal pool and lanai were great in the back yard and the common pool and waterslides were great as well

the pool area was great too, it was a really great time with my family

my family particularly enjoyed the pool and the various facilities available within the compound

i do wish the pool was heated that would be my only complaint

the kids love having a pool and hot tub at the house

it was great, loved the pool!

the location, the express pass option, the boat to universal, the pool everything

lovely pool for the kids

cluding a band aid'gross)

express passes, slide in pool and lifeguards were all amazing.

pool and toowel amenities were great as well as gift shop an access to starbucks and pizza shop

the pool was gorgeous and facilities were beautiful.

view and pool

environment was exceptional with an outdoor lounge area with fountain and fire pit as well as the pool and hot tub area

very clean, spacious. good staff. nice pool.

texas brazil amazing steakhouse right next to it great staff great location extremely clean nice pool nice jacuzzi nice outdoors to drink coffee in the morning at the garden

we did not get in the pool but did get in the hot tub and it was very nice

hot tub and pool area

loved the pool

the pool and hot tub are spotless as was our room

the pool is lovely and big and it's heated

beautiful area with a scenic walk around water and fabulous pool and hot tub close by

property was very comfortable and had all we needed- great pool for

my kids enjoyed the pool, game area and the stores near by.

the pool is to far away. i'm semi handicap so that was a little hard for me.

the pool / bar area was very nice as well

room, pool was good but only opened at 9am bar at pool was excellent and great bartenders front desk was

pool is small but nice but will be very nice once construction is complete

the pool area including the hot tub was amazing with late

food options would have been nice at the pool bar

the pool also needed to be cleaned, there was a few debris and bugs

pool water was hot day or night

to have a water view, but had a parking lot view instead but turned out okay because the main pool was completely torn out and unusable

pool was closed the entire week. management was not able to explain why and when it will open.

the complex was neat and clean . pool area was well maintained. staff very helpfull

the pool did get a bit chaotic at times but overall a nice vacation

it was clean, the pool was great, staff was friendly, location seemed safe and convenient

the pool/hot tub area was a lot of fun

the pool was so lovely

pool got a little crowded at times

the customer service was amazing, food amazing, cleanliness awesome, pool was great, i could go on

love the grounds and landscaping and the kiddie pool

pool area for younger children, they had a blast playing and sliding

lobby and pool area

loved the pool, rooms, and staff