wanted to use the pool, but we needed a swimming cap and flip-flops

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

has a nice cold pool to refresh after a long walk

the pool was amazing and the location too.

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of

staff were excellent, the hotel is high quality, the pool just right for a city hotel, good location for the city centre and

the views from the terrace and pool are what make the hotel exceptional

occasionally have bar tender stop by pool and ask guest if they need drink

hotel, very grand yet modern, huge room, comfortable bed, nice view over bay from terrace and pool area, easy walk to old harbour for pintxos or to metro in to bilbao, staff hugely professional

old fashion room. no wifi in the room. very expensive room, not worth the price.

wifi not functioning, no attempt to get it fixed

the staff were friendly and despite the global wifi meltdown checked us in efficiently

wifi in the room at all, staff overworked and consequently quite rude very noisy, what a

poor breakfast and poor wifi

the spa is just a swimming pool and a sauna , and to access booking is needed and is 20

terrible acoustics in the dining room, like a swimming pool

the building was nice , looks like newly built, the restaurant , the swimming pool sauna .

great vegan lunches, the spa was wonderful, morning yoga and my kids loved the skate paths

the spa was only available for one hour

parking space in nearby garage - essential if you have car

activities - the indoor pool was small but warm and great for our kids to play in as it was so quiet there was no-one else

eful when you come off the beach), nicely decorated

door swimming pool and sauna)

pool are needs a bit of a facelift

the pool facilities were poor

swiming pool and the sauna create good moments of relaxation, very good location, a lot of design details

imming pool)

the service, location, warm pool, cleaning, restaurant

we loved the swimming pool

was fabulous- the decor was lovely, the pool, sauna and changing rooms were clean and kept well stocked with towels etc

skybar & pool a fabulous place to sit after a day of touring about

location was great for seeing all the sites of interest, hotel clean , beds comfy and rooftop pool a lovely bonus with a great view

hotel, great location, lovely room, amazing roof top bar and pool

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

front of house staff exceptional- well done. dip in the roof top pool - all spotless