plastic spoons in room for tea/coffee ran oit of pool towels on our 1st day

spacious, huge rooms, wonderful staff and excellent pool area.

beautiful pool and gardens

beautiful setting . luxurious, spacious. indoor pool for this time of year . staff exceptional.

the pool area was clean and not too busy

the infinitive pool is just amazing with breath taking

privacy of our bungalow

location,infinity pool, calm and relaxed atmosphere

the pool sauna steam gym area was fabulous

beautiful infinity pool, amazing views from royal suite, luxurious, great facilities

one facility i missed was a pool ( even a small plunge pool) (+) basic in some form because there is no pool spa etc (-)there was no pool in the property.

unique and intimate. breakfast was the prefect start.

maybe there could have been some more choices for breakfast, like scrumbled eggs

breakfast options were a little disappointing, but if continental is what you re into then you

the breakfast is excellent with a wide choice of bread, hams, cheese, juices, fruits, pastries & coffee

lodge we stayed in no 2 in zulu was amazing, own spa pool outside on terrace which the kids spent all their time in

of the room,possibility to see the animals early in the morning, swimming pool for the guests

went at the end of may and were looking forward to using the pool in the afternoons

breakfast was basic but really nice, there's a pool, and the park itself is great

so i booked zulu villa, which is more expensive, but they had the pool open so my kids were happy

the pool was a good size

lovely staff , beautiful room , charming grounds , fantastic pool

the spa was amazing, and the pool was very nice

staff was very slow and hard to get a drink round the pool press the waiters button about 4 times it took about 30 minutes and there was nobody eating in

showers and sauna closer to the spa pool would improve the spa a lot

the breakfast servers, thd pool guys , all were so polite and helpful

the beach & pool. the vibe around the bars.

beach front area, poolside service with music

the atmosphere, the pool vibe, and the modern mediterranean design ideal for a few days of sunshine and good food

it took a few attempts to get service by the pool

there is a great pool and gym

2/the spa in the basement + offers & discount to guests for this facility 3/the huge pool and surrounding area 4/a very large lobby area - very welcoming 5/spacious bathroom and toilet

my room was fabulous with a balcony overlooking the pool outside

couldn t take my puppy to the pool area

welcoming and amicable staff. pool, gym and spa facilities.

location, staff friendliness, swimming pool and bar/restaurant

excellent breakfast, amazing pool, very helpfull stuff

the waiter in the pool bar was also very good and attentive

the room, the pool and the breakfast were all very good.

the pools are gorgeous and the pool bar great too

swimming pool friendly staff spacious apartments cleanliness

spacious, well appointed, beautiful garden space overlooking the pool

area around pool could have been a bit grassier but i m really clutching to find anything negative to

property had everything you need and more, and the private area pool was essentially a private pool - we had it to ourselves most days

pool was great and lifeguard were great too,looking after all visitors and desinfecting everything

pools were cold and could do with heating- regulars told us they are cold in the height of summer

also very good pizza pool was good parking under the building close to ocean play area for kids was very

the pool bar/snack is good enough for lunch, we did not eat at the restaurant at night

large beds, nice hotel garden, on-site hotel shop, useful in-room kitchen, breakfast restaurant, pool bar, pool by the sea

great slide in children's pool

also very close to sotogrande and reserva pool

also around and in the pool

the pool and beach restaurant menus were nearly identical some variation would definitely elevate the

pool and gardens

this meant our time by the pool and at breakfast meant lots of children - screaming, playing or running around

spacious rooms, excellent balcony and the facilities were very good. great pool area!

special thank you to the lifeguard, who went out of his way to make our daughter s time at the pool extra enjoyable by sharing pool toys with her, it really made a difference

pool water was too cold!

were tiles missing in the pool area which was quite uncomfortable under foot

pool area excellent and plenty of beds and shaded areas

very comfortable rooms. nice staff. paradise for golfers!!! beautiful pool area !!

its a lovely property, great views, amazing pool & spa

the only down side was the pool was cold but it was october

clean, great pool, staff friendly and efficient, and added bonus of a shuttle bus service to

need better pool service . it s okay but could use a little improvement .

hotel was stunning , beautiful pool area & private beach when you step of the hotel ❤️ ud83dude0d the staff went above &

they upgraded us complimentary to sea facing suite with huge terrace facing sea n pool

the fact that the pool was not warmed.

the beach, large pool, good restaurants, very clean with attentive staff

pool area and chairs were very comfortable

went to the bar at the restaurant to order myself a drink because there was no one at the pool to serve me, and no one at the outside bar either

nice lobby area, pool, music

pool

lucky u of u get a room facing the pool the highway is noisy but they so sound proof it well and good view

the view from our balcony was of a wall as we were level 1 but i could see the pool.

more staff at pool bar as the woman was extremely busy and on her own

the indoor swimming pool was good and the hotel overall was beautiful

the pool was freezing and we would have liked an outdoor swim

but really think we should have been notified in advance that the restaurant and outdoor pool would be closed for refurbishment

hotel, very quiet so relaxing, very clean, pool area fantastic and staff excellent, definitely stay

distance to puerto banus lots of restaurants in walking distance free cocktails in afternoon at pool afternoon entertainment at pool

liked the personal touches on arrival with fresh cool flannels and also the drinks offered at the pool side

pool water is too cold, so i couldn't swim at all

the main pool area was really nice, we spent most of our time there.

decor, breakfast, cleanliness, terrace, the hand bidet, the staff were lovely, pool, location is great, really the whole thing was lovely

the gardens and pool were immaculate and pool is the biggest in the area

the grounds were beautifully kept and the swimming pool, although cold, was very good

everything , spotless, pool was lovely area was close to everything

setting with a magical view of the pool and sea

the large terrace, pool and sea views were perfect

room was located on the ground floor, with the pool on the floor above us

breakfast , room with sea view, large outdoor pool, i always book this hotel for myself and

shame about the loud kids in the pool area otherwise great

welcome, the excellent customer care, the excellent breakfast, the quiet stay, the clean swimming pool and attention to the general appearance, the staff at the top of dedication to work and

the water of swimming pool is cold.

location - very clean - comfortable beds - excellent staff - spacious apartment - indoor pool and fitness

very good facilities especially pool and spa area

the hot tub/jacuzzi and indoor pool were included in the price of the stay but it seems this is now charged separately, which was

the food at the pool bar and restaurant is very good

location, amenities (great pool), friendly helpful staff.

love the pool

it was a bit chilly when we arrived and therefore enjoyed the indoor spa/pool and sauna

had balcony looking out over the pool and gardens

just a fantastic place, staff, pool, food, facilities, everything was great!

we haven't tried but there is spa in hotel and pool outside

amazing breakfast and sea view. very cool pool area.

a lap pool for adults and a large family pool

the pool was heated so that was perfect for the time we went in begin november

loved the hotel grounds, the outdoor pool, the room design & decor and the indoor pool area are very nice

the pool area is great , the staff are very friendly especially adrian he speaks arabic and that was

not enough loungers by the pool/in the beach club when busy.

the experience and pool area is great

swimming pool was a little small, also went to your flameco night which was excellent except for a welcoming

excellent service, great customer service and attention. the pool and beach club is amazing!

pool is much smaller than it looked, and difficult to get sunbeds