hotel nice pool outside view isn't that great i d stay stay again if customer service

the pool was not heated

did not use as too cold in late oct

hotel has a reasonable restaurant which provided a buffet style meal, foyer bar and pool

friendly indeed, everyone including cleaners, reception, restaurant etc, place was immaculate, breakfast lovely, room view with terrace brill, all round very impressed, defo

the view from the balcony and swimming pool.

no kettle,no pool view,car park 10.50

everything. great location. lovely pool n jaccuzzi. great breakfast excellent rooms and views.

local shops, good swimming pool

food great, pool great, lifts great, staff great, room amazing, balcony fantastic, showers brilliant

the staff, the pool, the room and the food

was a drainage problem we think relating to the maintenance and filtering area fir the pool not disturbing the facilities and pool was clean and very good

swimming pool was amazing with a brilliant view of the beach which could also be accessed from the pool area

love the swimming pool overlooking the sea

the new pool layout was great and the staff were friendly and

pool area fantastic with lots of available sun beds

lovely room view of the golf course, great pool and excellent breakfast.

only

superb location, great pool

is lovely, especially liked the new location of the piano bar and the addition of an adults only pool

the spacious pool bar leads to a large terrace, which then leads to the two pools and the two jacuzzi - i spent

the relaxing in pool beds comfortable

was very clean, pool looked good, view was stunning

was super comfortable, pool was great and the best part was the amazing massages by natalia

but we would definitely recommend the hotel, staff lovely & friendly, the pool is fab

nothing really other than the pool could be warmer

clean, good pool, good drinks good people

the facilities were good especially the pool area

are amazing so helpful and friendly couldn t fault hotel food is great, staff are great and pool is well maintained with friendly lifeguards our kids love it here right on the beach and

big room, and balcony with pool and sea view

not enough water in swimming pool

i have stayed many times and always been good from location /breakfast / pool area /rooms etc

used the roof top pool a couple of times

pool was small and very busy

not enough room at pool

beautiful room with pool view

location and pool area

nice area and swimming pool, kids club

all staff were so polite and helpful pool indoors absolutely wonderful breakfast fabulous and with one of us gluten free we had bread

pool

lack of knowledge of booking no english spoken no bar facilities

huge room and clean pool area lovely

an indoor pool would have been nice

no swimming pool

pool closes early and opens late

localization, spacious and clean room and bathroom, good wifi, kind personnel, 2 minutes walk from the bus station and 8 minutes walk from the strict city

room, comfortable bed, good location, nice selection at breakfast and lovely bar area with helpful staff

room service was excellent and good value

bar hours were very limited but this could have been because we stayed over the new year

season occupancy meant that the only catering available was room service

no parking, no room service or restaurant for dinner, no phone line at the room

nice pool area,could do with more shade round pool maybe some umbrellas

the hotel has a rooftop sun terrace and pool plus a bar that is open in the high season

the rooftop pool was fantastic and the location superb

the pool needs regrouting . along the top perfect

pool on the roof, big terrace.

clean today friendly and helpful staff pool was perfect overall a great stay

the swimming pool shut at 3 o clock and we open at 5 that is prime-time i don t get it why they shut the

large balcony view sea pool

excellent accommodation. lovely swimming pool. good selection at breakfast.

quiet, clean, nice pool area, ten minutes walk to beach. good value for money.

the pool was lovely, the water was warm

outdoor pool didn't open until the last day of our stay which was a shame.

swimming pool in amin hotel shut quite early

advise re wearing swim hat in the pool, note in bedroom as a reminder would help

spa, dinner, breakfast, pool bar and terrace, air con, wonderful staff, a solid night's

the rooms and beds were very comfortable and the pool area was lovely

it has a large swimming pool with a spacious terrace

this hotel was superb. excellent location. beautiful pool area and the staff were so welcoming.

the pool was beautiful and the restaurants food was delicious

no sun loungers around pool

no bath... room service reasonably priced but not that nice. no pool or spa.

no swimming pool

it has no swimming pool

nothing other than the hotel not haveing a pool

love it even more if there was a swimming pool; there s lots of space outside for a pool

breakfast very friendly and knowledgeable staff, room great view good and rooftop swimming pool for the summer

- big bathroom with great water pressure - room was cleaned to a high standard daily - swimming pool was lovely and not massively busy given how hot it was - staff were very friendly and polite -

hotel is very convenient to the city centre and having the pool and sun beds was great to chill in the evenings even though the pool is not so big it did the

friendly staff, great rooftop pool.

early because our room was ready stored out bags for us room are airconed bed comfortable lovely pool area with complimentary towels close to the train station for visiting

the facilities were all spotless clean and pool was delightful

the property pool area need a revamp with comfy subbeds

pool superb

the factualities were lovely especially the pool, we will definitely be staying at hotel nelva again

also, the pool area is wonderful with the comfiest towels included

we requested late check out and that was no problem and we were not charged for it either

wanted to have an early lunch at the gastro bar but they weren’t serving it yet when we asked even though it was open

more variety of alcohol in the bar and timing said bar closes at 11 - concert finished after 12 so nightcap not available - but

few need there's no electric kettle for making tea i constantly going to main bar for hot water for my partner to make tea this is disappointing or maybe i should have requested

bar service was excellent and prices were very reasonable for a city centre hotel

fact that the lady at the reception maria said different hours of opening for the pool and actually on the boards and sites it was written down correctly

no pool

also, when they mention a pool, it’s important to note that it’s not owned by the hotel—you have to pay extra to use it

we didn't get to use the pool or gym as it was a bank holiday and closed

knew the spa was not open, but we thought the indoor pool was part of the hotel, but it was a municipal one next door