lots of different activities going on everyday and the pool party was amazing

just too many pigeons around the pool.

only criticism would be the tiles around the pool need to be changed to the non slip variety as once wet they are slippy and dangerous

hotel is a bit old school but has everything you need - pool, entertainment, snooker tables, bar, karaoke ;) etc

nice pool & gardens & excellent breakfast

roof top pool but not yet open after a period of

lovely place to stay, very comfortable rooms, great rooftop pool, friendly and helpful

very nice looking rooftop pool although the weather was too cold for us to try it out great location to wander around the

fabulous location and smart decor. staff were super helpful and friendly. great pool.

a little choatic in the cafe plus the ability to get a drink/snack by the pool would be nice

no swimming pool :( (-)no swimming pool. (+) there are lots of amenities including pool, gym, sauna all available for free to guests (-)no pool. (-)pay parking, no swimming pool (+)is great, very close to the bus station and the public pool, good breakfast (-)no pool and there was a lack of decent tea at breakfast.

a relaxed hotel, the staff are friendly. spa and mini gym - very good.

location and very good room service with towels, bedlinen etc changed regularly

the breakfast, included in the price, was very acceptable

roof terrace and two jacuzzis, selection and quality for breakfast, proximity to shops, wifi speed

room, amazing breakfast, super friendly staff and the rooftop with pool, jacuzzi and gym is also amazing

great location. could check in early. new rooftop pool and jacuzzi was great

the hotel has a nice rooftop pool area and an outdoor gym

unfortunately the pool and jacuzzi was closed.

the outdoor gym!!! the pool! the beds are super comfy, the breakfast is great

to pay for padel, the extra spa costs and that there were often no seats in the sun around the pool

lovely pool for a relaxing afternoon and amazing spread for

the pool is set in the gardens and is ideal for loafing, sunning and swimming

the pool was fantastic

great pool and gym

ocean view, heated pool, lots of food choices

good leisure facilities, we used the pool and tennis court

it s built into the rock, with a lift that takes you down to a natural private pool carved into the rock, filled with ocean water

services and facilities! loved the pool

has an amazing swimming pool and also view on the ocean from the room

breakfast all restaurants very good beautiful spa facility and good size outside swimming pool

as this was a flying visit we didn't get to check out the pool or spa area but we'll be back for a lengthier stay next time

outdoor pool area very quiet and luxurious huge garden

pool areas

ensure you are having a good stay, real smiles, real concern, there was an issue with the inside pool while we stayed

both the pool & roof top club area were amazing to relax in & get a tan

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

thing i didn’t love was where the pool was located

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

no sun on balcony so too cold to use, pool area very nice and sunny.

very nice pool area

the swimming pool was amazing

facilities are extremely clean, and pool and bars really taken care of

great location, nice pool, good food, it s worthing the price

garden & pool area excellently kept to a clean and high standard

good looking swimming pool area with a nice bar

we upgraded to a pool/sea view

big rooms (around 50m2, for the same price in other place you gonna get like 25m2 only), heated pool, good wifi, staff is perfect

available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

sometimes, hotel guests did not respect the adults only pool, and the no-diving policies

valentine s day surprise, counchy made the best cocktails and ensured we had a good time by the pool

hotel has everything you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area is cute and not too

balcony and pool towel provided

the infinity pool was a highlight, providing a perfect spot to relax and unwind

cleaning lady at 11th floor had the best attitude in the whole place, also young pool-guard

setting pool was a good size as the sun deck area, not on top of each other , breakfast and evening meal

swimming pool with jacuzzi area

hotel is more suited to older people with no entertainment or pool activities for children / teenagers

control of the children in the swimming pool

pool and daily activities are great

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with a great view, location on the main promenade close to

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

the room, the view, pool area, all just great

the rooftop pool was heated, offering incredible views

beautiful hotel with amazing views. fantastic staff. good food. gorgeous pool.

pool area was amazing and the place overall is very clean

is allowed at the pool area which is very disturbing

very clean rooms, very nice view for swimming pool/garden area and fantastic view for the ocean

the variety of the food and the pool area was amazing too

the pool area again had plenty of sunbeds, parasols & tables

the pool, jacuzzi and sauna with ocean view were a great plus and last but not least the breakfast

rooftop pool area with jacuzzi and sauna

service always with a smile. comfortable beds. hot tub, sauna & pool fabulous

perfect, excelent location, perfect hotel with amazing pool and excelent breakfast

spotless, perfect location. gorgeous rooftop pool and lovely shower.

lovely staff, decor, location and pool

and the roof pool is top

pool, breakfast, wifi, staff especially receptionist josé carlos is a gemstone.

rooftop pool and bar are the highlight

the pool and jacuzzi were such a fantastic bonus, adding to the overall relaxation

location , nice vibes , beautiful rooms , stunning swimming pool , restaurabt is great to have a drink at sunset , very nice

we couldn’t manage to enjoy pool because of bad weather

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

amazing room, amazing pool, tasty breakfast

the pool area was beautiful and perfect for relaxing

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and evening

was perfect : room view, clean bathroom, breakfast, swimming pool being warmed, tennis court, wide garden

nice swimming pool and 10 min walking to puerto de la cruz, where you can find restaurants and beaches

excellent pool, facilities and really helpful staff

excellent pool. nice selection at breakfast. really friendly staff

i even had a little kitchen in my room and a perfect view over the pool, palms and the sea

natural swimming pool and the white light house are just on walking

pool is perfect and so is the breakfast included

everything: the gardens, the quiet, the staff, the pool, the retro feel...

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

swimming pool 24/7 open

pool is heated and we got a great breakfast with freshly made omelet

good breakfast, the pool and public transport nearby really added up to an exceptional experience

rooms, very peaceful, has a lovely pool

lovely to have jacuzzi and outdoor hot pool after a days trek up the mountains

in the garden there is small pool and a little friendly kitty to play with

comfortable and the outside garden area was very well kept and good for relaxation next to the pool

we had to be super picky, and stayed during the summer, it would be that there wasn't a full size pool - however, we were not staying there for this facility

lovely garden by a small pool

staff, beautiful location, spa facilities with swimming pool and complimentary tea, awesome huge room, comfortable bed, big bathroom with he best sjower

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

lovely spa with refreshing swimming pool, jacuzzi, two saunas, steam room, cold plunge pool and ice

spa and pool facility is incredible

there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like it opened to outside in warmer