location, restaurants nearby, heated pool and hot tub were so relaxing

loved the staff and the pool

pool and hot tub were open and operational

the pool and hot tub were the perfect temperatures, both nice and clean

pool looked nice, didn't use it

didn't care for the bar patrons having to walk through pool area.

the size of the room and the pool. the breakfast was a plus

big nice room.. quiet..clean...love the hot tub by pool downstairs...friendly staff

breakfast was good.location was ok.quite and clean.nice pool

had restaurant,bar ,hot tub, pool very clean . very friendly staff

the staff were great helpful rooms cleaned and pool area nice

nice clean lobby and nice pool

the pool/spa was wonderful & the breakfast food was delicious!!

pool was cold the first night and hot tub didn't seem to be working properly

pool had way to many chemicals

very clean hotel, nice workers, and a very comfortable pool and hot tub!

great location…very clean and safe. the pool was operational and clean.

i also appreciated that they had a indoor hot tub as well as pool

pool hours! cleanliness, nice staff!

the pool & spa was amazing

lovely lobby, spacious rooms, and great indoor pool are some of the things i like about the property

pillows really uncomfortable. pool was cold. everything else great

pool was very clean and nice size plus hot tub

the swimming pool was a major hit for my kids and my mom and i enjoyed the hot tub

pool could have had less chlorine and more refreshing, the door should be able to open to the

good bed, very clean and comfortable room. also had a nice pool

the pool area, the restroom, the breakfast area, and most importantly our room, we're all spotless

we used the sauna, hot tub and pool and really enjoyed since not much to do in holmes county after 5 pm (except eat

the pool area was outstanding and rooms were clean and comfortable

pool and hot tub was nice

the indoor pool was incredible. the kids loved it.

the breakfast was great, my children enjoyed the pool also

the pool area was clean and organized but it often wouldn't let you in with your room key

my kids and i really enjoyed our time at the pool.

the covid-19 the pool but not hotels fault

i'd like the hot tub temperature to be a bit higher at the pool area.

pool and hot tub were a little cloudy on sunday.

pool was amazing

e chemicals in the hot tub were too strong or something and burned the eyes

peaceful reading areas with fireplaces, pool, hot tub and playgrounds

mini-frig, drip coffee-maker, microwave , toaster, bathrobe, ground floor with patio, view of pool - i have screen shots from the bertram inn at glenmore epwebsite as well as several 3rd party

the room, lobby, halls and outdoor pool area were not especially well kept

large outdoor pool

we would like to come back when the pool is open and take in the spa later in the year

wish the pool was open later than 8

pool could have been warmer!

my grandkids (6, 4, 2) loved the pool

nice hot tub and pool friendly staff and breakfast was good

pool and hot tub were very well kept

the pool wasn’t open longer

pool was a little chilly but still very nice

wifi didn't work and pool is small and crowded we did not use it.

everything staff were great room pool gym. breakfast was really good

the pool was closed ud83dude22

the pool water really burns your eyes! even when i sat on the side my eyes burned a little.

team was staying at facility so left us no towels in the pool area when asked for more was given 2 towels it was me and three children

location very convenient. pool never over crowded. free laundry

the pool had too much chlorine in it!

the pool/hot tub was open with restrictions, which was great

children enjoyed the pool, breakfast was good as well as social hour, and rooms were clean and comfortable

was so nice and clean, check in and out was hassle free, the staff was very friendly, the pool area was great, one of our top choices

the swimming pool and the jacuzzi tub closed at 10 it should be open longer.

no pool but we got a heads up so no problem.

pool spa was closed

pool was closed

great location with a good pool. everyone i interacted with seemed nice.

pool

old son, she was very accommodating, made sure he was enjoying his self in the pool area, overall, felt like we were treated

very clean pool

guests left a mess in the pool area.

the pool and hot tub was working and the staff was great!!

the pool was out of order

the pool area was nice and clean as was the hotel room

the pool was down due to a bad part,but everything else made up for it

whirlpool room was very spacious and nice at a lower price than standard rooms in nearby hotels

one of the days the pool was closed.

cleanliness of the rooms, fitness room and the hot tub and pool were nice!

pool area needs ventilation

the pool area and hot tub were not that big over flooded with kids

pool/spa