check in service, pool and hot tub were great

was very friendly, beds were soooo comfortable, free breakfast was amazing, pool was clean and hot tub was fantastic

pool & hot tub were nice and clean

they also have a pool and hot tub which was very nice

loved the pool, was always really warm in the pool room so it was perfect for my kiddos not to get a cold

enjoyed the workout and pool facilities

hot tub was being remodeled. pool was cold. but they gave me a discount.

the kids enjoyed the swimming pool

the pool was very small.

rooms and pool area very clean

pool and free food lol

the hot tub was not very warm & the pool was extremely cold

checked in very fast, and went in the pool, and hot tub

reasons: the pool, small family rooms here and there to sit down and relax wuth conversation, the breakfasts

and very comfortable nice breakfast choices fabulous pool and hot tub , hrs for adults a great

pool not that good of size,potholes in parking lot.

loved the pool area the deliveries from american pie the maid service was excellent and the shuttle service

t get room cleaning found hair in shower pool exercise room and restaurant not open so have to spend money ordering food have no car so

pool area was super

if someone else could watch my kids in the pool for awhile that would be great. just kidding.

my whole group wanted to come back to our rooms and the pool here versus being at the waterpark as it made the weekend unenjoyable

the room, the pool, hot tub, friendly staff.

nice pool

chemicals in pool were just a little too strong for me but may have been fine to others.

hot tub was a little over chlorinated but it was a minor thing and i just stayed mostly in the pool instead

the room and pool were very nice

the pool was fabulous

pool hours could be a bit later. 10pm seems too early to shut the pool down

pool and hot tub were wonderful

we came in late this last time and they even kept the pool open an hour late for us

pool towels are small and like sandpaper. for a luxury hotel the pool towels felt like a super8

pool was still under construction.

stated there was a pool but the pool was under construction

this is the first time we utilized the pool and hot tub and it was very nice

wished the pool would have been open a little later than 10pm.

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in

i loved the tea and kurig to make it the mini fridge and microwave came in handy and the swimming pool and hot tub relaxing

fact that you have to walk through the bar area to get to the pool

it was clean, the pool and hay tub were great

customer service restaurant/bar pool/hot tub comfortable clean rooms and beds

that the pool and hot tub were open. the room was clean and nice.

people didn't follow the rule about reserving the pool times.

they make my kids happy letting them stay more longer at thr pool

small pool

pool area was small

the pool area was nicer ucb m

it has a really nice pool and hot tub, the rooms were spotless, i had a mini fridge and microwave without asking for it,

friendly staff and the facilities were clean and the pool was awesome and all is well

comfy bed, big screen tv, hot tub and pool.

the pool and spa.

a pool

the only thing that could make this hotel better is a pool n hot tub.

the only thing that could make it even better is a pool and hot tub

there is no pool if you're traveling with kids, though

i liked everything... if there was a pool, that would of been even better. lol

did not use pool or exercise room this visit

pool and jacuzzi were nice added touches

very clean quiet to rest favorite part is the pool

shuttle to moa; very helpful front desk staff; pool and hot tub

good sized pool

great staff, wonderful pool

location! like being next to the southdale mall. like the pool and hot tub

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked

nice clean room. spacious room. nice shower with rain head. nice pool.

the lobby bar was a great addition

they have wonderful pool that has a play area for kids (great for 3-10 yrs olds)

the kids loved the pool area and everything was clean

the pool and how close it is to the mall of america

pool was great for little ones

clean, nice pool area, close to walk to mall of america

are comfy pool/hot tub and breakfast were excellent and the staff were friendly

friendly staff, great location, nice pool.

the whole experience was great from staff to the rooms pool spa area very well kept

very close to the mall of america where we would be going and the indoor pool was great

the floor around the pool is rather slippery.

there were 2 pools but both are actually small.

i feel the pool area needs updated..more kid friendly

pool could really really be warmer. we couldn't really enjoy it cause it was cold.

pool was a little disappointing.

for example the pool area was very cool

was a little disappointed the doors in the pool area to the outside were locked.

pool and spa were nice, breakfast sandwiches we purchased at the front desk were good

we liked the pool and staff were very helpful.

i love that the room was right next to the pool area

location, pool for the grandkids

hot tub in the pool wasn't very warm.

proximity, clean, decent breakfast options, pool-hot tub

not far from us bank stadium,the staff is great and i love having access to the pool and hot tub and not far from mystic lake casino

good location, nice staff, clean rooms and pool area, small but decent continental breakfast

the pool looked fun but by the time we returned from the mall it was past kid allowed hours

location, staff was so friendly and helpful, breakfast was very yummy, pool and spa warm and clean

the pool was closed that was a bummer ud83dude15

the hot tub was so soothing, and the pool refreshing

enjoyed the hot tub & pool breakfast relaxed no pressure from staff to move along

great location and the breakfast is amazing! kids loved the pool.

we had the pool to ourselves in the evening and morning and it was lovely

everything!!! the staff, the clean rooms, a lot of pool towels

clean, near mall of america ( 2 minutes walk ) nice lobby and swimming pool, friendly staff

pool was well heated

the only thing that could’ve been better was the pool water was freezing but my kids still loved it and i wish it wasn’t covid season with the

pool area could have been bigger

breakfast. pool and hot tub location

the pool area is small.

rooms was big, loved the pool and hot tub

pool a little small

love that there is a pool, hot tub and sauna

we didn’t check out the pool or anything except our room and we left very early so didn’t get breakfast but they had

clean, nicely kept, great pool area!

the pool and the shower

pool is open, breakfast is currently closed

the pool was very nice, clean, and warm

the pool water was cold

shuttle to airport was ontime and quick; pool was nice!

the breakfast was great. my kids loved it and the pool.

was great, shuttle made everything so convenient and the pool and breakfast were awesome

location, cleanliness, nice room, swimming pool, had an overall great experience

pool towels are awesome

the beds were comfy and the pool/spa area was great

the indoor pool was fun and clean

well we were unhappy that the pool wasn't open because of covid...

a few more tables in the pool area would be helpful (there was one) (-)the pool and hot tub were not available during our stay because of maintenance. (+) pool was great for my daughter (+)i like the rooms that they have the kitchen and the pool. (+) the hot tub/pool were fun and relaxing as (+) the fitness center was great and the pool and hot tub were very relaxing, the pool was great, not too hot and not too cold it was (+) i do have to say it is the first hotel that i go to that the pool does not feel like it is all clorox and the pool was just perfect temperature (-)pool was freezing cold. no creamer available for coffee during our stay. no breakfast included. (-) that was a shame, we couldn t use the pool or exercise room (+)pool was a wonderful temp to enjoy and not be cold-my boys absolutely loved it, and the morning

tried to take the kids swimming and the pool was quit cold

the patio, swim pool, hot tub and kitchen

the pool was extremely cloudy which mad me weary to let my kids swim since the chemicals were most likely off

in each area front desk, kitchen, housekeeping were all outstanding & friendly & breakfast was perfect

and obviously pool and free breakfast would be nice during normal times

the pool has been down forever!

the pool and breakfast was closed due too the virus pandemic

huge room, swimming pool, breakfast, tv, wifi

hot tub and pool room could have been warmer.

towels in the pool area both times we went down there to swim

pool and hot tube to cold

i liked that the pool wasn't packed with a ton of kids! it was a nice stay

the hotels website claims the pool has 24hr access but it does not.

the pool and hot tub were fine, but the area was chilly

was much too high in the pool and spa area, it was leeching the color out of swimsuits and giving people headaches

the indoor pool was cold.

the pool and fitness center were closed due to covid.

was tiny, and swimming pool was right off the lobby and smelled very strongly of chlorine

we like the pool, the rooms are spacious

we had the pool all to ourselves.

the pool was cold

spotless room, comfortable bed, great breakfast buffet, friendly staff, nice pool/hot tub.

pool and hot tub area was also very nice and clean, and was actually warm

we enjoyed the pool & hot tub as well

the pool was nice and warm and the hot tub was great

tiles around the pool were extremely slippery and dangerous

no mention of pool being closed and the charge for a take our bag to eat breakfast in room

pool gave 2 of my 3 kids a rash possibly over chlorinated

pool area was small but was ok as we were the only ones in it

less hustle and bustle. nice bike trail. also has a nice pool and courtyard area

the pool was wonderful, and the food at the restaurant was amazing

the 17th floor; bed was very comfortable, room was clean with no odor from the air conditioner, pool stayed open late, bar and kitchen stayed open late for a hotel

great pool, adults only after 10pm. very clean and nice.

the best pool ever. the outdoor landscape. the fire table

loved the pool

but then you walk two hallways to get to breakfast or pool

pool was awesome nice for the kids

the kids had a great time in the pool area and loved the waterside

the hotel, room and pool were clean

rooms were clean, and great! we had a room just off the pool, and it was fantastic!

pool with large atrium around pool area just outside of your room!

great location, and pool was not freezing so the kids enjoyed swimming.

the pool was cleaned almost every day

pool was awesome only had coffee and coffee cake

the room was very clean, as were the lobby area and the pool

we were able to enjoy the indoor pool and hot tub by ourselves

great downstairs lobby area and pool

staff is very friendly - the facilty is clean- especially the pool

pool area was quite restricted - we had a two-year-old in our group who came down with his suit and

was great, comfy bed, clean large room, pool, hot tub and sauna

lots of breakfast choices, items were replenished frequently. we loved the pool and hot tub

kids in pool too late.we would have liked to use the and hot tub around 8 but too noisy

could be more seating in pool area.

the towels for the pool area are very small.

pool area is very clean and kept up

price, room size, pool, breakfast.

pool and hot tub were clean and water temperature perfect

enjoyed the whirlpool being open very much

finally, the pool and spa were great ways to relax in the evening

the kids enjoyed the pool

pool was a nice temperature and hot tub was great

location of the pool is very close to the elevators

people, staff, pool, size of room, breakfast

we also enjoyed the pool and exercise room

the hot tub was hot and the pool facility (while small) was perfect for our young kids

small pool

hot tub and pool were well maintained

pool is too small

pool area is a bit small.

they had a hot breakfast, jacuzzi and pool

i used the pool and hot tub which were wonderful

nice staff, clean, attentive, and the pool is open

nice pool and hot tub. tasty breakfast.

the jacuzzi in indoor pool area didn't heat up more than lukewarm