loved the poolside treats and pool restaurant

family pool was closed for one of the days and was also nearly entirely shaded

the noise of the remodeling buildings , you can hear from the pool and from the beach

not only within the hotel , but at the beach unusually good and by the pool as well

not very convenient for babies, no wheelchair access to the pool area

the pool wasn't crowded

every thing is pretty good, the room, pool, service, personal, amenities etc.

pool was closed too early

enjoyed breakfast, beach and the pool

great location. great staff. nice clean rooms. great pool. bikes and beach chairs. perfect

sure lol everything was good maybe open pool till later or 24/7 (with respect to those

liked the rooms were very spacious and the pool was so clean and relaxing and i the laundry area was very helpful

price closeness to where i want to go had a pool side room nice pool but only open till 8 pm.

near beach, microwave, fridge, tv, wifi, pool

pool area also great free parking

pool area is lovely

the pools were warm, their is sand to play with by the pool which was great for the little ones

the rooftop pool was unbelievable and we enjoyed it on a daily basis

- also $19 for two cups of tea ( 2 teabags and one small pot of water to share) around the pool in main hotel

beautiful place to sit by pool

great beachfront hotel and pool overlooking the beach with an extra

pool closes too early.

the pool is not working

very friendly staff, great rooftop pool and beach

hotel offered water and sunscreen at the pool, near the beach and lobby areas

the pool was small but still good

the pool closed too early, at 7:00 pm.

tv room, dinner room, bedroom, closet, kitchen, and swimming pool outside

the pool was too small for real swimming, but the whirlpool jets made it quite nice

it had a pool but access to community pool next door is available

staff at pool were very helpful. new tea restaurant was good.

staff at pool and beach were marvelous

everything, from a glass of champagne on reception upon the check in to free room upgrade, to pool, sea, cleanliness of the room, cuisine, territory, bicycles for ride, across the road there is

there was some maintenance going on around pool areas and was extremely

for example- mixed drinks by the pool are very weak, and require a double shot which they then charge for

breakfast was amazing and great variety pool is immaculate stunning view

great bathroom, comfortable bedding, great pool and fantastic location

rooms, lobby and pool were nice and clean

the pool

room, hygienic, great staff, nice rooftop pool, free shuttlebus to the beach with great beds, free water, loved it

clean, friendly staff huge pool

easy access to the beach and pool

it's very clean, quiet, staff is very helpful. nice pool area.

large pool, the quiet away from the craziness of south beach, the closeness to the beach

heated swimming pool

very close to the beach and pool was cozy and clean and front desk was very friendly

the pool need a little more cleanliness, chairs and pool area.

the king size bed made me feel at home and the pool was kool.

room was clean an comfortable, the pool area was relaxing

the pool was nice and clean and so were the

ok but not great for the price paid, beach was dirty/smelly (not the hotel's fault, but still), pool restaurant experience was bad

only one pool no 24 hour room service

lovely suite, pool and beach.

the food in the main and pool restaurants was great

particularly the restaurant staff, breakfasts were amazing, bathrooms great, nice pool area

) the pool is also nice and the bedroom was very comfortable

very friendly staff! very close to pool. very close to beach.

a lot of greenery on the territory, clean pool with warm water

we loved the hotel, the furnishings, the pool, the artwork, everything.

pool, clean and updated, not crowded, helpful staff, hotel was quiet, lovely outdoor

worth the money and the pool was 9ft and had a area for kids

it was nice but the pool was down good pool top view

water in the pool is too hot

in the 6th floor you have access to the rooftop pool and the gym

pool hours close ear at 8pm even on weekends

hotel, very clean and modern, king suite with a pool view was amazing and everything i expected fro my stay

family pool seemed over whelmed during covid-19 should be lil more restricted and number of guests allowed

great pool area and outdoor bar

beautiful pool, room is clean a d had 1

the wait/pool staff work so hard to make sure everything is perfect

chairs gets removed at 5 pm, also the pool bar closes at 5, maybe because thats when the inside resturant opens, butyou wont walk in

front desk, concierge, pool attendants were all so friendly and accommodating

very good for family. pool. beach chairs. fast and good service.

pool bartender was not friendly or welcoming, and the food was expensive, but otherwise we had only

the bar by the pool closes at 4, very sad but their drinks, food and service was also very good

access to the pool

pool and beach

pool cafe is also closed

the location is very good and the service in the pool it was nice and eddier always very kind

pool bar is a little pricy

awesome pool

the pool is heated and goes up to 9ft

the view! the beach! the swimming pool! enricho was very helpful and informative.

the pool was closed

it has also a nice private heated swimming pool

the hotel upon arrival, laying out towels on our sunchairs, complimentary refreshments around the pool and leaving gifts in our room to celebrate this special occasion

have a better pool for families didn't quite have clear if there was a better option for a family of 5 with small

we loved hanging out with franco at the pool bar

the next day i was asked to wear a plastic bracelet or they won’t let me sit at the pool or beach

chair at the pool area and beach are complementary

the location, the pool and beach access, and the decor were all top-notch!

the beach access, chairs, and the courtyard/pool area.

the pool and beach access were fantastic, and we loved having free bikes to explore

on the beach good food very friendly/helpful staff walkable/uberable anywhere great beach/pool

pool and beach setup were amazing

the pools!!

never really got to use the adult pool because of the capacity.

good pool view. balcony. location on the beach was perfect. pool area very nice

the beach closed i believe at 6 and the pool closed at 7

ch as the beach and their pool area) and staff were truly amazing; friendly, service minded and did not hesitate to offer

the beach and pool staff were equally attentive and helpful

the staff was exceptional. robert at the pool was friendly and eager to serve. i liked that.

pool not heated

luxurious pool area and the staff was super friendly

i loved they waited on pool side

a beautiful hotel,very cozy, the pool is really nice and

nice pool area

lovely staff, stylish room, great pool

i enjoyed the room and the pool very much

the room was perfect only a few step from the pool and loungers

that additional charges were required for cabanas and umbrellas at the pool / beach

fantastic suite, pool, beach and restaurants

pool is small

hotel, reatorans pool

clean room, amazing employees, beach and swimming pool

the beach and pool were easily accessible and well maintained

the pool was nice and direct access to the

really liked the pool, the easy access to the beach and the poolside and beachside service

the beach access is unbeatable, with plenty of loungers and umbrellas, and the pool area is equally inviting, surrounded by swaying palms and comfortable cabanas

the pool and beach area were clean and always found a chair

as an add , i would give that spectacular terrace al, beach and pool bar more life , like adding acoustics concerts to the clients and outsiders that want to have

pool was sooo warm

the pool could be nicer

along with estella at the pool bar

the pool was a bit small. but that is it everything else was phenomenal

i would like to have more tables and chairs at the pool area and more shades.

accessibility to pool, workout room and activities

there is an outdoor lawn space and a rooftop pool

the staff were amazing,

everything, the service, the people , the rooftop pool , the drinks were excellent

i used the pool on my last day to get some sun

i would have loved for the swimming pool to be open later.

the rooms the pool area the gym everything and the employees

nice pool area, good food

the pool area was particularly pleasant in the

especially loved the pool

mention to yasmin, at the front desk, and the guest experience team); from the cleaning team, the pool to the maintenance and governance, all are very kind and friendly

amazing pool, well maintained and clean with all around a nice tropical garden

fitness room was exceptional, as well as the pools

front desk staff is so accommodating and lower pool makes my trip so special

food, helpful stuff, clean rooms, quiet rooms, very good location, swimming pool, very good food

above all, the staff was very friendly and allowed us to stay in the hotel pool after we checked out and provided us with a room to shower in because the gym shower was going

pool was very inviting

loved the pool area

the pool was cold

pool area is gorgeous but turning the music down a few decibels, no matter how hip it seems, would

the spa and pool area had a very relaxing atmosphere

pool was outstanding, very good selection of music

the pool

the hotel itself , the pool the atmosphere and the ppl that work at w are all amazing