the food, service and pools were great

the staff who always had a smile and a hello, the view and location with a swimmable beach, the pools

the pool is always full of kids and there is no adults only pool

beautiful, with a pool and ocean front you can swim in.

staff answer pools are amazing

i liked the pool side menu. dinner menu s were ok

was a place to rinse the sand off before you had to walk all the way back up the hill the the pool

ke ice cream, cold drinks etc.)

there are a lot of food options and if we didn't feel like getting out of the pool long enough to get dressed for dinner

the reserve you were also able to enjoy some extra perks, such as the lounge or the adult only pool

front pool as great for whale watching

activities for a young adult crowd too but it wasn't too much to do other than hangout by the pool, drink and the live music at night occasionally

from the ocean view, the relaxation by the pool

the only item that bothered me was there was no pool bar to get drinks at, you had to rely on the staff, which were sometimes slow due to being so

food was great. the pool was excellent. service was wonderful. highly recommend.

the men that service the pool area and bring food and drinks were awesome

the beach is kept in excellent condition and the view from the pool looking at the sea is beautiful and as time to time, (from dec to apr), one can see whales

samuel the restaurant manager and all of the wait and pool staff

was construction going on so we didn’t get to enjoy the pool bar

the pool area had enough transats for everyone and there wasn't any massive squatting

property was very well maintained, the staff was amazing and we really enjoyed marcos (pools activities staff)luis (from the pool) bartender jonathan and our maid estella these (+)nice pool. good food (+)it was effortless! easy access to dining, entertainment, pool, beach etc. (-)beachfront bar and pool bar could have stayed open longer. (+) family pool was very nice (*)are activities at the pool daily, staff are hardworking and want you to have a good time (+)pool, great restaurants and very spacious and comfortable rooms (+) great pool and beach and attentive staff, 5 restaurants to choose from covering italian and french and (+) three pool options with swim up bars

disappointed that late check out was not an option

best kids club ever, my grandchildren didn t want to leave. good food and entertainment.

pool, great restaurants and very spacious and comfortable rooms

breakfast was definitely my favorite part

resort with nice rooms and a great pool area

last of all i believe the infinity pool should be the adult area because it is a smaller area

the lazy river is wonderful as are the pools and hot tubs

i think they could use some more restaurants as well as maybe an adult only pool

the entertainment was fun with some salsa classes by the pool and dj on the beach

the room was relatively ordinary and the plunge pool wasn t heated

i love the personal pool and outdoor shower.

the service still needs a little ironing out. pool service was slow/inconsistent.

we enjoyed the pool area and were able to see whales jumping out of the water right from the shore

and landscaping, the pool staff, and the valet staff

it had a great beach, great pool, great location

would be awesome if there was a spa at the rooftop pool

the service at the pools was very slow

from the lobby, to the rooms, to the multiple pools, garza blanca felt like a first class resort

the location, beach access, rooftop pools, spa and amenities were wonderful!

pool

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

everything is awesome! the service, facility, food, pool, beach!

massages at the pool were wonderful and the hot stone and golfers massages at the spa were both outstanding

fantastic and our room was very close to the pool/restaurant, and overlooking the ocean!

no restrooms near adult pool. tea and lemonade not available in lounge in evening hours.

was annoying to have the pool, restaurant, or bar mangers come to our table and query us

we had no problems getting a chair at the pool or renting a cabana by the pool

the beach was beautiful and the pools were nice

even the glasses at the pool bar seemed dirty

beds were comfortable, pools heated, showers warm, facilities clean and the beach- big and wide

we went for pool towels over 6 times in a span of 4 hours and they never had any available

excellent location, the room was perfect, and there was plenty of space at each pool

make sure you get a steak quesadilla from maria she's at the bar near the adult pool

door was loud during the day and took away from the comfort and relaxation at the hyatt's adult pool

it was difficult to get multiple chairs together at the pool if you

didn't like the fact that the adults only pool had no music

was great,the service from the staff, the pool area, the food and bars and bedrooms, the bed was like a cloud

the pool was adequate, not overly large but enough

staff and food were amazing! right on the beach with swimming pool bar!

the pool was a little small

great location with the beach right there! pool is nice and plenty of sun loungers!

the pool

pool was fantastic the entertainment was excellent staff was so

people are still saving pool chairs and not showing up for hours or not at all.

i enjoyed the pool area, the rooms were very clean and the front desk staff was very friendly.

breakfast was great! views were amazing and the pool staff were quick.

hotel with a nice swimming pool

friendly, helpful staff! breakfast was good and pool was nice.

pool was quite cold but pool area was very nice.

breakfast included was a nice addition. pool was clean. bed was comfy. 15min walk to beach

the pool and the breakfast was great

to the pool area required walking outside near the parking lot to follow a foot path leading into the

jacuzzi pool in site and 2 other large pools on either end of property

pool nice, views of ocean lovely

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

loved the spacious rooms, patio and well equipped kitchen.

great food in all of the restaurants and pool side areas

pools are superb

not to many chairs to sit at the pool and umbrellas for the beach were a little tear up

it's a family friendly resort which can be a pro for some people, but shrieking kids in the pool and at some of the restaurants distracted from our

wish all pools were heated

we have stayed a couple times now and just love the vibe, rooms, pool, staff

natalia is a lovely hotel and we were really happy with the beautiful room, balcony, hotel pool and breakfast

a beautiful hotel in a great spot, plus the food is delicious, the pool is beautiful, and the staff is great

we loved the room and the pool and the grounds

ved the hammocks)

at all, i’m sure the owner had the pool regulated but maybe a little more chlorine in the pool as it gets warmer as the day progressed

old architecture and wonderful pool and restaurant

and the pool a welcome sight

the gardens and pool were lovely

interior courtyard with pool that was heated

the staff was super friendly, the rooms clean and comfortable, and the pool and grounds were beautiful picture-perfect

nice dipping pool ; kitchen with tea/coffee/orange juice ( you press the oranges

really nice social area downstairs with firepit, chairs and plunge pool

design was amazing -- rooms, showers, pool and bar were stunning

the pool was perfect for me to cool off in and get a bit of exercise in

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

great beach, good pool, slow service

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

from great restaurants to water aerobics, pool volleyball

there's no shortage of pools and the place it self wasnt overbooked and there was no wait for any of the facilities and

from cleanliness and friendly staff to the pools

the food is excellent- especially when served pool side :-) i would highly recommend

staff were all friendly and attentive, and helped us enjoy our days with the pool and sunshine

the pool area is lovely and the landscaping is very well maintained and pretty

pros: huge rooms and terraces views are lovely, the main pool is great with good service

the pool area is lovely and the landscaping is very well

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

it was pool conversation with other guests about the ridiculous prices on everything

big walk to the pool etc. it's a lot of hiking

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

the outside pool sitting area was also very nice

pool was very nice, too

nice swimming pool

breakfast and pool

nice pool

outside patio was great and my son loved the pool. it is quaint and charming

restaurant /bar/ pool

place has a very nice patio and pool, the staff is always ready to help.

the pool is a good size and i like the different levels of depth around the entrance of the pool

nice pool, everything is very clean and made to a high standard

location is great, private beach. easy access to the marina , great amenities, pool, activities.

adult pool bar closed at 5pm but the adult pool closed at 8pm

massive pools to find a quite are of your own

pool staff was phenomenal

pool and beach area

the wait staff at the pool could have been a little more attentive at certain areas of

location is prime and loved our room view of both the pool and the ocean

food was excellent, pool servers were attentive and we liked that we could visit the other 2 resorts as well

very helpful angel upfront was helpful and very knowledgeable about the area, guillermo by the pool was on it on drinks and food and helping set reservations

for lunch we ordered from the pool side menu and we liked that there was a vast variety of food to choose from

is excellent is beautiful, the only thing the hotel doesn't have is a pool bar, but my wife and myself had a great time

extra large pool that offers fun activities throughout the day

mattresses and uncomfortable chairs in room, not enough umbrellas by the pool, flimsy lounge furniture by pool, no usb ports for charging, '

no swim-up bar in the pool. many restaurants were closed.

it is right on the beach and has a large pool

view, staff and pool/jacuzzi were my favorite

great location. the rooftop pool and bar was so nice.

i knew it was under construction and that their main pool only received limited sun exposure

there was another building by the pool that i don t recommend because the music from the roof top restaurant was pretty loud and at

beachfront, beach club two infinity pools and a rooftop bar to die for