the pool was very cold although it is supposed to be a heated pool.

the views from our room and the pool area

amazing pool and lounging areas, fantastic food and location is ideal

breakfast and pool bar service

loved the breakfast , it was so high quality and great variety , pool lovey and fab staff

breakfast pool all the staff - professional, friendly cleanliness

sometimes in the more windy days a lot of leaves fall into the pool

beautiful villa perfect swimming pool

breakfast was great and pool cleaning was a extra special touch

we loved the outdoor heated pool

pool could be a bit deeper and bigger but we had teenagers so for small kids it would be ideal

bit expensive around the pool for drinks

breakfast and pool bar are brilliant too

breakfast very good, pool excellent.

pool area was lovely and clean

view of the sea from the garden, pool and loungers make it a peaceful place to chill

the pool, garden with all species of fruits and vegetables, or the wonderful view on the island,

breakfast dinning room glazed on 3 sides with 4th side open to the small pool and garden area and sea views

-we did not have time to enjoy the little pool and garden, so we will definitely have to come

local furniture and all the necessary amenities, a lovely outside breakfast and lounging area, a pool to cool down on hot days

the outside pool areas very clean and relaxing

i also feel the spa pools should be free for guests every day

pool was freezing cold so we had to go and use the spa facilities instead which was a lot warmer

the pool set up is next level

€10 optional deposit if you want pool towels

amazing facilities, plenty of sunbeds and the pool/ jacuzzis were perfect

in your face the bedroom was such a great size and the robes were so handy in the room the pool area is so beautiful and spotless , very very comfortable hotel

grumpy pool attendant when i collected our towels one day but all got resolved

location, style, stuff, pool, beach, food

hard to fault - maybe more room around beds at the pool, it was maybe a little bit cramped.

lunch at pool was not very good, hardly ate any of it but paid the bill.

pool bar service is a little slow, all the staff are lovely but at times it would take a very long

size of rooms with balcony staff excellent pool bar lovely

is great, pool, beachfront, breakfast choices were fantastic, cleanliness throughout the hotel, accommodation

the pool was well kept and clean and very aesthetic

everything - amazing room, amazing pool , amazing staff

the view from our room was exceptional, gorgeous pool then followed by the sea and the marina

it has an infinity pool with a separate jacuzzi heated to about 26c

have been told prior to arriving which meant we were unable to be near her when we were at the pool

the pool area is beautiful and so relaxing, great food at the pool bar too

very comfy cleaned every day, fresh towels every day, right on the beach, lovely pool ,very central

maintained property with great pool area and sunbeds

location, accommodation, , pool, view and security

just needed to fix the shower by the pool to make it absolutely perfect

our children 2 and 6 loved the pool which was nice and warm

the pool was very well looked after and we had spotless well equipped apartments

the pool was fantastic

a bit of entertainment and some pool games

swimming pool and of course happy hour

pool area was lovely and plenty of sun loungers never had to leave a towel out lol

the staff ,the food ,the pool absolutely amazing best place in lanzarote

service is impeccable but very personal, real people interacting with real people, the pool area and the views are spectacular, and breakfast overlooking the sea

room as everything was there, hot tub, hammocks, sun loungers, sea views, a step away from the pool or a 1 minute walk to the beach

touches made a difference: sun glasses and hats in the room, a fridge with soft drinks by the pool and many others

for breakfast choice of rose or white, plus at lunchtime and late afternoon they came around the pool area and to your patio if you were on the first floor with drinks and canapes

hotel spotless, lovely pools

room overlooking the sea and the pool location was perfect i looked forward to the aquagym every day

hotel , food was amazing all the staff were so friendly the pool was lovely and warm , we will definitely be

the activities around the pool & the use of the gym, also the experience of meeting lots of

it was so relaxing beach and pool all in one all in one hotel!

great location, we got a room near the pool no climbing steps

pool area spotless

bedroom has a good size, the sea/pool view is great

the pool area and gardens were well kept and pretty and the restaurant was nice with tasty

man at the pool bar was slightly rude when i ordered from the wrong side

it has its own pool, food bar and lovely gardens

i travelled by myself and had a lovely experience, from the pool to room, balcony and spa it s was great and the spa prices were very affordable and it was

pool area was nice

delicious food pool we visited the children play room and we met martin what a very nice man , thank you martin

the pool area always has enough loungers

the pool was warm

room had sunloungers facing onto the pool

love the no reserving beds although there was still silly people sitting around the adult pool at 7 am trying to reserve beds

the fact that children and families were well looked after in their own dedicated pool area and restaurant gluten-free and lactose free food was available for

didn't use the facilities much as we went out mostly but there were plenty of bars and swimming pools

currently, water can be got for free in the pool bar but only there

fantastic food, friendly staff, warm pool, beautiful beach, great entertainment. fantastic stay!

be met with indoor palm trees, a welcome drink, friendly helpful staff and a gorgeous landscaped pool area

excellent amenities, food, pool and staff

smokers beside pool

they left the restaurants, bars, and pool open when other hotels shut their facilities down entirely

location, cleanliness, pool area, room, food and value for money.

the shower, the wide range of welcome drinks in the room, the spa, the evening programs, the pool, the jacuzzi, the breakfast, the garden

finished, comfortable beds, very clean room, excellent facilities(gym, fitness classes,amazing pool), staff were also exceptional and a special mention to ivan, joan, cesar and samuel, all

the welcome, checkin, location, room, amenities , facilities, staff, food, pool, entertainment

property is in a lovely quiet area with a gorgeous shared pool and surround

our host was kind enough to loan us some yoga mats so we were able to do a poolside yoga session each morning under the morning sun while listening to the birds chirping

the garden with plants and pool with view on the mountains are amazing

beautiful courtyard and great access to the pool

pool area was

shops, burger bar, restaurant, sports bar,, swimming pools, table tennis, ice hockey, pool, everything you could need and more

the pool is heated

the big room with bathtub and the pool area and indoor garden

no wheelchair toilets by the pool area

i forgot to bring towels for the pool and they had that for us

a little difficult to locate sunbed cushions and pool towels but i m being really picky

at the hotel could be improved as there was very little choice if you wanted to stay by the pool and have something to

the garden and pool are is lovely and very relaxing

the rooms are big and well equipped, all of the staff take care about covid regulations, nice pool and jacuzzi

beautiful garden and pool area and high standard of maintenance

the properties fault but at times affected by a fair few holidaymakers smoking around the pools even though an extremely child friendly resort

our daughter loved the kid pool

spotlessly clean everywhere; pool staff, bar staff, dining room area and grounds all spotless and well cared for

there was adult only areas for everything dining, swimming pool etc

food was superb, everything you needed was on site, the gym and adult pool only 1 minute from 6444, i must say it is a top class hotel and i would highly recommend it to

fantastic view on the ocean and arrecife good choice of various things for breakfast great pool bar very close to the beach, parking, good restaurants and

pool area, with great vies over the beach

having enough time to stay and enjoy spa and pool facilities

the room with splendid views, the size and comfort of the room, the swimming pool, the breakfast

amazing breakfasts, - on a clear day - beautiful sunset views from pool bars' balcony, - beach right outside of the hotel, - close to the local high street, few

the heated pool for royal level was great

adults only area with its bar and infinity pool is amazing

hose at the pool bar was amazing

pecially loved the spa and outside infinity pool), and the food was incredible

beautiful rooms, fabulous swimming pool, lots of sun beds, great food, lovely massage

we loved the pool side environment, no excessive loud music, or in your face entertainment

no music at the pool, very quiet and better variety of music at the evening bar would be better.

staff, very clean apartment with pool views

the pool area is lovely, loungers are managed well but the water was cold

nice swimming pool generally

pool areas were spotless and loved what i believe is a salt water pool

pool area was fab and never congested

the japanese restaurant is excellent. staff very attentive. pool excellent. beach beautiful

too many sun beds close together around the pool.

heated swimming pool too cold

staff were very friendly, the room was lovely and the pool side was always immaculate

the pool area was beautiful and not to crowded

the location cleanliness staff friendly pool area

the swimming pool was a bit cold and sometimes reception should have more staff.

hotel and staff beautiful kept pool area and grounds food very good great variety both breakfast and dinner would definitely

different pools are available and you always find a chair not far from the pool

facilities, adult only pool & resturant was a real bonus, easy to get around

pool etc looked great but we never used it

the facilities are incredible spacious room amazing pool, staffs are very friendly, they have activities for all ages, food was good all included

room and pool were beautiful

great chill out music in the pool bar for a late afternoon drink watching the sun go down

clean well appointed spacious room with balcony with great views over pool and sea

in the restaurant also staff very friendly/funny/helpful especially at the star prestige pool

loved the kids pool area, perfect for our grandson who we'd

pool's were a little cold

it had some nice heated lemon and flower scented baths, a jacuzzi, sauna, steam room, heated pool and a sensory pebble walk

friendly staff, nice location, quiet neighboarhood, nice walkingpath around hotel, big pool, delicious various breakfast and dinner buffet

was amazing from the food to the pools to the atmosphere

the heated pool could be warmer

it is a big place but thoughtfully designed with lots of pool space and plenty of sunloungers

heated pool was great as were the cocktails in the all inclusive +

we had our own private pool and dining areas as part of royal guests

the heated swimming pool some days was not really

the gardens and pool areas were superb

royal level pool area excellent staff, always attentive and

ud83dude01ud83dudc4d reception staff helped us a lot, the bar staff in the pool area is so cool ud83dude0e

great resort, good food, warm pool.

we didn t need the indoor pool so not effected in any way

that the children's pool was so cold that it discouraged them from going in.

a lovely pool area and great breakfast

the service was the best and the room (suite with the pool) as well

finally as we are deco lovers our suite with a private pool was amazingly decorated and functional too

outstanding freshly prepared and beautifully presented breakfast around a large table enabling us to share experiences with other guests

to detail in the hotel and at breakfast

the beddings, the wall art, the local gofio and orange sweets for breakfast—casa de las flores is an oasis

some music at pool side needed

rooms were clean and tidy bright and all facing the pool/sea

heated 29c outdoor pool

love the spacious atrium, pool, beach and location to airport, shops and restaurants.

cleanliness of hotel and pool area, and restaurant service

the heated outdoor pool is one of the best heatwise that i have ever come across ,especially in january

pool and sea view , clean comfortable well equipped apartment with a secluded balcony that got all

all staff were brilliant and so helpful rooms lovely food was very good great variety pool area was fantastic and warm pool lovely

loved the service pool food etc

loved the bungalow plenty of space,pool was lovely pirate ship with slides was great fun for kids entertainment at night was great

pools were immaculate and serene

place to stay air conditioning is great food is fabulous the pool is huge 3 euro into town in a taxi cleaner came in every day proper old school type hotel

huge rooms, great pool, dinner and breakfast buffets were amazing

food was excellent. beds comfortable. clean. pool area beautiful.

nice pool view, good buffet, parking and lounge.

fantastic location , loved the views from the rooftop pool

was spotless, staff were lovely and the rooftop pool was gorgeous

lovely rooftop area and pool

location, breakfast, pool area, room amenities, relaxed atmosphere

i swam in the little pool on the roof and enjoyed it despite the cold water

the place has plenty of spaces to chill out and just watch the ocean and the indoor pool is pretty cool

liked the premises in and out it had its own interior swimming pool totally stunning and a we could choose any bedroom as there was nobody else staying there that

location lovely hosts clean spacious indoor pool

nice inside pool

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

rooms, pool, restaurant, views, staff very good

in door pool/ spa was excelent

clean great rooms amazing spa and pool beach location excellent breakfast

lots of space at pool to relax

quiet by the pool during the day

every day i wake up at 7:30am because first day a was on pool at 9:30am and all bed was reserved

if you wish to stay at the hotel during the day there are different pool activities, yoga, etc

would prefer to have no smoking throughout, particularly in outside food areas and by the pool.

we were in adults only area, there is one heated and one massage pool

food was excellent and we loved our junior suite with pool view

two pools (one with heated pool) (+) pool is fab (+) the pool temperature is both good (+)was large and comfy all the bar staff worked hard, the pool bar menu was good quality and fairly priced and was good to have waiter service around the (+)fantastic and the pool was lovely (+)pool leisure classes spa staff fab food (+)is immaculate; pool area superb; restaurant excellent with great food choices and attentive staff (+) pool so quiet and relaxing plenty of sunbeds (+)congratulations to hsk, f&b, guest experience, front office and pool staff (-)no pool bar

on site gym

when asking for an ice bucket i was told it would be charged as room service unless i ask at the pool bar, i asked and got refused, with a dirty look

very nice staff and impressive location and facilities. the spa is a must!

location, superb staff

and very helpful, the food was great and a good selection there was something for everyone the pools were great and plenty of sun loungers around them also a pool bar with plenty there for all

sun beds too close together by the pool

the room was large clean pool view . food lovely

singer at best very poor karaoke singer disappointed that in premium drinks no smirnoff vodka at pool bar or red label whisky and in main bar no red label whisky also we loved the hotel and we

only one thing. there isn't enough sunbeds around the pool for everyone

it was nice that the drinks were served to your table as well as the pool

very good breakfast and diner choice; good location, nice view towards to the pool and sea

pool side was beautiful, great picturesque location, handy gate from the hotel to the beach

the pool was cold, the hot tub was cold

hotel, wonderful food and fantastic beach and swimming pool

particular the fact that we were located wxactly as requested with a balcony opening out to the pool

the hotel itself has a heated pool and is clean and family friendly

we had a room with pool view which is just beautiful

drinks available at the poolside by

could use a few more loungers around the pool, they tended to get scooped up early.

beautiful pool area and lovely rooms with great size balconies staff very friendly

the large pool was also heated, wouldn’t be an issue in the summer but felt it in the winter

well-located, walk to downtown and the dunes, pristine spaces and poolside energy.

lovely pools and pool areas

every thing the staff especially the hotel the location the pool the entertainment

free towels are provided on a daily basis for use around the pool or beach

excellent location on the beach, unlimited food and drinks during the whole day, nice heated pool and lots of sunbeds around, free pool towels, good entertainment, comfy bed

the pool area was fantastic, with plenty of space to relax and enjoy the sun

(sunny rooms are poolside)

they loved the pool and food , the best coffee, and the very fresh coffee beans they were using