that the pool wasn t done

the pool was under construction and not available. 04-19-18

the pool area was great

the pool not open

the pool was out of action during my stay. opening again in the fall.

the swimming pool was clean and also enjoyed by our granddaughter

staff was very friendly. check in was easy. we loved the pool area.

the pool and outside lounge area is nice and i had a great dinner and cocktail at the bar/ restaurant

thanks to the staff - nice room, pool

they have a nice pool too but we didn't use that

pool had waaaaay too much chlorine

we cant use the pool past 11

everywhere was clean (even the parking garage) & some of our group even got to enjoy the indoor pool

the pool claims it is heated but the water was freezing

pool, gated garage, room, and the staff

everything kids liked the pool

very up to date and cool back patio with pool, and grassy area to play games

service is top tier, pool was amazing and great location

pool wasn’t heated

no bartender at the pool

the pool is quite small.

pool was not the size or layout to do anything but quick dip

was gardens water flood on nights time at the gardens location and near to the surrounding the pool areas, was wast of water, you may need to change or do something to stopping watering in

pool area could be a little bit bigger for the amount of people that come but we didn't do the pool

good size room, free parking, great location for universal and very clean including the pool area

the room was clean and spacious for a family of six. the kids love the pool view !

we got free breakfast, clean towels everyday and room, pool was clean, wasn't scared to let my kids wander around and we had a wendy's across the

pool was great. hot tub didn’t work.

pool closed kinda early but i can’t complain.

the pool and jacuzzi could be bigger.

january temps made it too cold to swim in the pool

the pool and hot tub were perfect temperature and had a decent available use time

the breakfast was great and the pool and jacuzzi and bed was comfy ☺️

pool was great

easy hassle free check in, nice pool and hot tub for relaxing (gym if you’re interested

lovely pool for the kids

pool

location, excellent pool location for adults to retreat to, after an exhausting morning in the parks

the view the hotel has at the piazza it would be nice to have a drink without having to go to the pool

it was great, loved the pool!

love all the music stuff everywhere, the pool is fantastic and lovely and warm, great coffee shop, food is great, location is second to none

by the pool, cocktails ud83cudf79with super service and the general feel of the place; it is a top top

- great nights sleep snack shop has lots of variety for all times of the day lunch at the pool bar with a giant cocktail just has to be

our room was spacious with fabulous views of the pool

iversal studios and islands of adventure)

pool area was nice as well

the pool is 24h and clean

the swimming pool looked good too but it was close for

nice pool and free breakfast.

the whole wall opens up to fire pits next to the pool

we enjoyed the pool, room, location. everything was great breakfast and restaurant awesome.

the pool was cold it was not a warming pool

pool was out of action until last day.

clean beautiful pool awesome staff

was construction while we were there, the pool was closed and the elevator on our floor didn't work we had to use the side elevator

size, kitchenette, beds, pool, outdoor fire pit, outdoor grill/ cooking area, proximity to theme parks,breakfast,

the pool was closed 7 am to 2 pm from the second day of our stay

loved the pool!

hotel bar and pool don’t close till 11pm

pool bar drinks weren't the best, but i wasn't allowed to bring my own bottle of champagne.

rooms are great and the pool is fantastic

design--fast passes--pool

were surprised that the pool wasn't open a few mornings until the temperature hit 50 degrees

property was walking distance to the parks and there were beautiful grounds, restaurants and pool

at night our boys were in swimming in pool whilst

clean room, big heated pool, cleaning staff friendly, nice boat ride to parks, nice view

pool area

nice property with great pool

only disappointment was not having a movie at the pool any of the nights we were there

pool area was beautiful

pool

the pool area

clean central hotel , very near for shopping malls and theme parks good size pool, complimentary coffee

staff was very friendly, rooms were clean and the pool/tiki bar was awesome

location, room, cleanliness, tiki hut, pool area

two pools on each sides

the pool and the food

the pools at the hotel were like another park in itself

the pool, the rooms, the view

location and pools

good sized room, free breakfasts, nice pool, polite & friendly staff.

the heated pool was great

pool area was in need of some updates. a number of the lounge chairs the mesh was ripped.

excellent, very clean rooms, nice pool and hot tub, good breakfast, prompt shuttles to universal

did not have time to use the pool, but it looked really nice

staff was constantly cleaning areas, surfaces, elevators, and pool. pool was small but relaxing.

we thought it was a great price for just having all these things but then there’s a pool, fitness center, and feee breakfast

is not that we didn't like it but the pool was a lot smaller then we thought it was going to be

negative would be that no balconies in this (and all newer hotels in orlando), pool area small and not real outdoor space to chill

wish the pool was bigger and more secluded.

presented rooms we had a deluxe room with panoramic views of volcano bay good food courts great pool and hotel gets you straight in to volcano bay just a walk through hotel pool early admission

pool area was quite intimate which was ok, but i found it closed randomly at certain times with no

great swimming pool and hot tub

pool with a separate kiddie section

the view was awesome, pool, live dj, food, and location was amazing.

price should be all inclusive including pool heat and use of grill. not separate payments.

i do wish the pool was heated that would be my only complaint

pool area, nice modern house.

the pool was for the 5 bedroom property was smaller than it looks in the online photos.

pool was sparkling blue

liked everything about the hotel the staff was nice, the pool was open until 11 pm the only thing was the rooms don’t have a mini

great swimming pool and amazing staff who made sure our stay was

shower curtain wasnt long enough for the style of shower so after each use there was a pool of water outside the shower

the pool was very nice and the view from the room

professional warm reception by staff and immaculate restrooms elevator's hallways pool

nice pool and a good breakfast for the price.

the pool and just in general it was nice and quiet and the staff was nice too

good location, good room, nice pool, option to buy breakfast, comfy beds.

the rooms were amazingly clean, as well as the lobby and pool area

the pool is nice

staff, pool, and transport to/from universal was superior

pool area lovely always clean plenty of sun beds & proactive pool attendants underwent training

the hotel and pool public areas were spotlessly clean and there were plenty of sunbeds available

refills coffee cafe, pool, staff

loved the cleanliness, decor , pool & bar area are gorgeous

their pool is beautiful

pool warmer. did not seem to be heated

the pool was enjoyable

the pool was very nice

poolview is

the pool, it's too shallow. i know it's for families and their kids.

swimming pool access providing towels

amazing, great location, perfect for universal studios and clean, spacious room with a perfect pool view

there should be more activities considering the pool was closed alot

parking *safe resort experience *4 working elevators *spacious rooms *comfy & clean beds *large pool & splash pad area *daily cleaning services for the room with fresh towels/sheets *dinning

pretty outdoor pool

the pool was great after a long day of travel/walking

pool was a little dated, but very nice.

pool is nice and water comfortably warm

pool

pool and hot tubs were dirty

pool and hot tubs where great

the room was clean a spacious great view of the pool that was also very nice and open late

pool was clean and warm

the area is the best spot next to everything . and loved the outside pool and set up.

pool

water pool and plants

the pool area is really nice and very

room was clean and comfortable , liked the cafe , and nice pool

like the pool being so cold and only having 1 hot tub there should be more, i didn t like there s no

the pool in the hot tub close on 5 pm

hotel was very clean and roof top pool and bar were great

the rooftop pool and jacuzzi were under construction and i really wanted to enjoy that

the big clean room that amply housed me and my 20 year old twins, breakfast, the lovely big pool and hot tub, the club level with all the amenities, including plenty of sun round the clock

like the parking, had to pay to use the gym, pool closed at 8pm in florida

friendly accommodating staff, kids friendly facility and pool open till 11

like the deck in the back very nice view, the bar that leads to the back jacuzzi and pool area and large chess game

the amenities the room the pool and stay was amazing. i will be booking again soon!

spacious room, clean, heated pool, arcade for children

the resort itself was nice with a nice pool area for relaxing and fun