indoor pool is lovely

rust showing in pool area, tiles falling apart, towel holders falling apart, etc

the pool temperature! this alone will bring us back with the family.

helpful sraff, the beautiful room with abalcony, the pool

spa, pool, exercise room, location, staff, were all excellent

i didn t have a chance to use the pool, but what i observed it s small and to many people

respectful of others - there were 2 couples who were drinking, yelling and rough-housing in the pool, and acting like it was spring break

hot springs were awesome and outdoor pool was a nice size everywhere was clean the breakfast was well done, great servers to finish of

charming and beautiful. pool area was gorgeous. indoor pool was great too.

the hot springs were wonderful and the heated outdoor pool was a wonderful finishing touch

the room was very comfortable, and the pool/hot tub/sauna were very nice

the pool was very nice. the room was a nice size.

from the room to the indoor pool, sauna and jacuzzi everything is great

the bed was incredibly comfortable, and the amenities, including the pool and spa, were truly top-notch

pool, spa, and sauna were exceptional

we missed out on the large 'bird bath' type pool due to our time of year but the staff were wonderful

pool was heated and very clean the property was well maintained

clean, friendly and super helpful staff. big playground for kids and pool. will be back!

even though it was already end of summer season, the small pool was still open and we enjoyed a bit

we enjoyed the in ground pool and playground

we enjoyed the salt water pool and the modern rooms the breakfast was so delicious

fairly new hotel with ample parking, attentive staff, good breakfast and a warm pool

i wish i had checked out the gym and pool earlier

we liked the gym facility and the pool. easy access and clean.

swimming pool

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

the breakfast is fresh, rooms are clean and the pool was a great bonus

did not even look at pool so cannot judge

the only thing i would add for super bonus points is if the pool temperature was warmer!

the size of the room and the swimming pool were amazing

wave pool was great and my daughter enjoyed the quest so much

the water park was clean, lifeguards were impressive, and the pool water was warm!

clean and comfortable - nice view to the pool

would be great to have more recycle and compost in pool area

pool, room , arcade

small pool in parking lot. hard as rock double beds and thin non substantial pillows.

pool is so small, only eight at a time

the pool was right outside our door and perfect size for the kids

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

the pool was very clean and not too cold at all

well maintained and clean hotel with a nice pool for the kids. very nice and helpful staff.

the location of the hotel is perfect, loved the pool as well, parking is heavenly

great staff, convenient location. clean facilities. pool and hot tub were also great

great location nice pool and hot tub

did not have chance to use the pool this time but will next time

the pool was great, free breakfast was a bonus, the room was nice as well

breakfast was great and some time in the pool with family.

additionally, the pool serviceman exchanged kind words of guidance and advice in times when we needed it

really maybe it’s just the pool area should have someone to monitor as there are some guests who acts so privileged at the

extra fee for parking. limited pool hours.

it has a pool to enjoy which is a treat

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

the best part i think is the outdoor pool

pool is outdoors

warm pool & perfect location. great beds.

there is a small pool that kids and adults can enjoy from 9am to 11pm which we availed of

my boys enjoyed the pool and jacuzzi in the basement, they had towels provided so you didn't needed to take it from

the pool was a nice bonus, the kids had a blast

we also used the pool while we were there

indoor pool and jacuzzi

very small indoor pool

the spa, indoor and outdoor swimming pool, bar and most importantly the staff were just great with their customer service and patience

love the food, view, spa, pool, and easy access to the rainforest cafe, and fallsview indoor water park

there was an outdoor pool and rooftop where you could see nice views and fireworks

pool should be lit brighter which should make things more welcoming

everything sauna pool close to falls

the pool was very warm and my kids had a blast swimming and going on the slide

lots of parking and nice pool area

location and pool for the kids

pool chlorine was to strong for whats nessasary

the bed was comfy. food nice and clean. the hotel was quiet with a lovely indoor pool.

swimming pool was small.

renovated to the highest standard, it has all the amenities we needed including indoor swimming pool

pool needs to be clean

to the niagara falls pool service great clean rooms freshness at hotel everything is good

so nice to have an indoor and outdoor pool

pool is closed due to renovation

the indoor pool was also very nice

chlorine in pool water was very strong.

great pool

i couldn’t find pool. think they might have been using ho jos across street

concierge was helpful, pool open until 11pm- free parking, fridge and micro in

we also enjoyed the swimming pool

the breakfast was great and the pool was clean

hotel was great for the price, nice indoor swimming pool, friendly staff, well maintained

loved that everything was in place regarding covid-19,we were able to enjoy the pool without any worry the pool attendant steve was great and very helpful ,everyone from front

beds were really comfortable, shower had good water pressure plus the indoor pool area was extremely cool with a bar just incase of a rainy day on your trip

we had the courtyard room where you see the view of the pool from the room

staff was amazing! pool was warm and the jacuzzi was even hotter!

great check in exprience, nice room, beautiful pool area, excellent on site restaurant

in my case i also had the possibility to use the swimming pool and the gym

pool was amazing.

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

pool area was crowded and the hot tub was full of shampoo from kids that family allowed in there

kids loved the cookies and the pool

i don't like it, it's the pool, the water is not hot

pool is not available due to renovation it's a good thing we got the room with jetted tub, kids

family hotel with pool included

bad cable, pool needs maintenance, parking should be free

pool was great, arcade was fun

vid-19) but an overall great stay

1 pool indoors only

pool out-of service multiple cars led to expensive parking charges

the room was clean, the indoor pool had many lounge chairs, both inside and out, and the hotel was quiet at night

the pool was a very pleasant surprise and we really enjoyed the courtyard

i love the room and the staff plus the pool

the location, layout, accommodation, staff, accessibility, view, on site starbucks, indoor pool, elevators, cleanliness, staff friendliness, pet friendly were beyond my expectations

pool and staff was soo nice and hotels are soo clean with soo many different sizes of towels

little biting flues at the pool

the pool and relaxing beds

location and the pool area

pool area

the pool needed cleaned, it had some green algae mold looking stuff near the ladder in deep end

clean, starbucks, like the pool and hot tub

the pool area was extraordinary!!! very well done. with safety top priority

pool could be a bit warmer but was still great

not a heated pool and i wish they have a better list of food

we had fun in the pool and they never ran out of towels

the pool was small but not a huge deal.

location i even used the pool although i did have to request pool towels but they brought them right away

, pool , our room with view of city all excellent, did not use the arcade but it brought back

pool facility wasn't ok

thing we didn't like we were in tower b and had to go over to tower a for the pool it was freezing outside maybe a walkway or something would help

very clean hotel & excellent exercise room & swimming pool

pool too busy and too much chlorine to enjoy swimming. no family/children’s channel on tv.

the pool & hot tub are clean and wonderful despite being a little small

very clean room/bathroom/lobby/pool area

the pool & jacuzzi area & how the staff & housekeeping were so helpful when i asked for things

pool was nice for my grandson staff at desk very nice and helpful

places we have stayed with an indoor pool enclosure keep a supply rack of clean towels for guests (with a stripe or pattern to indicate