staff, good amenities, pool and jacuzzi are great, ac and wifi in the room

at the pool

k for the guaro sour at the pool bar from pedro - you won't be disappointed), and the kids

was clean, the staff was friendly, i enjoyed the pool and hot tub, the hot chocolate and cookies, and the good at this resort is

large hot tub, pool and bar where you can meet other guests

the pool was great with fantastic views of the cloud forest

the hotel, room, view, pool,restaurant

were top notch and they have a shuttle service that takes you around the property (restaurants/pool/tours booked)

the pool area was nice with comfortable chairs and a decent bar

although there is a heated pool, there is no jacuzzi.

the pool area, bar, and food were all exceptional

it was colder here than we expected so we did not have a chance to use the pool and hot tubs but they were beautiful as were the grounds of this hotel

food at the restaurant was awesome especially the breakfast the grounds were beautiful and clean pool very clean and hot tub very relaxing over all it was a great experience and will for sure

pool temperature, it was bit cold

the pool with a bar was exquisite

the pool, jacuzzi, a staff, the view - it was really top

little tip - plan a day without activities because the pool is very quiet in the mornings as everyone is away on tours and it's great to have it to

pool was a little too small.

the pool and hot tub was a wonderful feature as well

the infinity pool was beautiful

on hillside with private 1,5mls trail through the rain forest, including a hanging bridge pool area and bar covered patio with view of volcano

we also loved the swim up bar in a tranquil setting with an immaculate heated pool

the bartender, warm, swim up pool, humming birds, view of the volcano from our room, shower perfect

grounds, great view of volcano from room, friendly staff, great pool area, wonderful spa

we enjoyed swimming in the 24 hr pool and the swim up bar the most

the thermal pools are fairly small, their were enough that we had the a pool to ourselves the majority of the

room also with the view, the helpful staff, the room facilities, the breakfasts, the hot springs pools in the grounds, the restaurants, would definitely recommend this hotel on all counts

ruining his best trousers with splashes of bleach that he somehow came into contact with in the pool/hot springs area

luxury hotel with amazing thermal pool system, big rooms tastefully decorated with huge windows with an incredible view

excellent, dinner in two locations - pool location was very good

pool and jacuzzi was adorable

grounds, lovely staff, wonderful hike on the property, nice rooms and beds, nice pool area, delicious breakfast included

beautiful and clean pool with stunning views

lovely pool area, facilities good, rooms good size and beautiful gardens.

it's about 90 or 95, certainly warmer than a pool, but not the 103 normal temp i'd expect

the room was big and the pool and jacuzzi were amazing

loved everything. the staff, the location, the rooms and pool area.

loved the convenience of everything close, safe, the pools

it's a very nice place, excellent location, wonderful views, nice pool area, very clean, well maintained, huge gift shop, good food

cabanas and the pool/hot tub is nice

don't misplace your pool towel

the many spa pools and even the slides were incredible

$20.00 for a towel i forget at the pool side.

manicured gardens, every hot spring/pool had a great look to them

i loved the location to the thermal pools and the food was great