pool was freezing cold

the pool wasn’t heated

the bed was not comfortable at all and the pool needed cleaned.

the pool area needs some updates and repairs.

location is great close to everything staff is wonderful the pool is very nice and it is overall pretty

pool was disappointing cold and in need of repairs.

pool wasn’t working, elevator stopped working had to walk to 5 th floor….

no hot tub or pool

pool was nice

pool was a bit disappointing

the pool area was also very well kept

felt safe, nice pool,

also, heated treated nice big pool

my daughter loved that the pool was warm

there was a pool and gym

clean rooms, great pool

clean and loved the pool

the pool bathroom was nasty

nice size pool and it was open for use unlike many other hotels during this pandemic

the rooms were spacious and clean. kids loved the pool. all the staff were very nice.

pool at hotel was convenient also, and i recommend using it when (no) kids are around (seriously)

there's an indoors swimming pool as well

a total dislike but the pool is small

loved the indoor pool and they have a great breakfast

no swimming pool or hot tub

nice pool and courtyard areas

loved the heated pool

wish pool was open later

pool was chilly

mostly the pool

pool was nice and even though it was late, the hotel staff was very helpful so that we could swim a

the room and pool

the room, pool and hot tub

the room, breakfast, pool/jacuzzi, main entrance hallways all very good

pool was freezing

room was clean and comfortable, pool was awesome!

the pool hotel was in a great location outside of the city . close to shopping and restaurants.

the staff were amazing,the room was clean,breakfast was great and the pool area was the bomb!!

i loved the pool area and fire pit

cleanliness of the room and the pool

was what my kids call bougie the only thing that got me was the pool looks so much bigger in the pictures then it really is

lack of towels at the pool

the pool water was dirty and the bed was uncomfortable.

a hot tub would be nice, however the pool was a good size and warm.

helpful staff, clean pool, spacious rooms

the outdoor smoking area and pool table are great for the kids.

the pool was green and closed way to early

open up the pool alittle longer

pool was very cold to the point of being uncomfortable and the shower in the pool area didn’t

breakfast and pool table.

the room was near the pool

the pool could you and update

the room was very nice and the pool and the staff was great

didn't notify me online or at the desk that the pool wasn't available

loose the pool and don’t charge for breakfast…

kids way too loud at pool. area outside was not cleaned up. trash everywhere

loved the indoor pool & hot tub, especially since we stayed in winter

enjoyed the pool/hot tub

pool could have been a little warmer

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served for free

the pool was open 8am-11 pm which made my grandson very very happy

the swimming pool area was

the place was really clean, the swimming pool was warm, our room was quiet

the pool closes at 11:00pm but still enjoyed it.

nice indoor pool

staff was rude, also lied about the pool being open

pool was closed which was the reason i booked it

didn’t like that the pool was so cold and the jets weren’t that warm

breakfast gym and pool

did not like how i wasn’t informed of the pool being closed, the restaurant/bar being closed, and house keeping services being suspended for

pool closes at 10pm

disappointed that the pool was not open and that the workout facility could have been more

that this could have been helped, but due to covid-19, the amenities weren't all available like pool, etc

the pool was very nice and refreshing, the workout room had everything basic you could need and i loved

the pool was very cold because the heating system was down. the kids did not care.

the kids loved the pool. wonderful breakfast especially the oatmeal with fresh blueberries.

weekend and were so thankful to be able to bring our dogs as well as for the ability to use the pool

pool was a little small n a little cold but was indoors n all very modern and clean

didn't have any bad experiences, but i do know the pool was closed when we were checking out

the size of the suite was amazing. lots of storage. clean. we loved the pool area.

nice and big very beautiful elegant food was great love the waffles and the fact it had indoor pool was great and the fact that the couch had another bed it was very nice and

large pool, large rooms and a good breakfast.

super clean, pool was great

advertise a lounge with cocktails not the case disappointed pool area ok needs hot tub

excellent brand new hotel with great staff and hot pool ! cool designs and workspace.

staff was friendly and my family enjoyed the pool.

pool water was freezing

clean, nice area, pool

pool could have been open later so we could go swimming after spending the day at kings island and

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

only minor complaint i would have, is that the pool is quite small and as it got busy, the noise level bouncing off the walls was reaaally loud

the pool was very cold.

not being able to use the restrooms at the pool

of the two rooms was not ready until 5 pm and the indoor pool was freezing cold

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

indoor pool only. we would have preferred an outdoor pool.

pool could have been a little bigger

the pool

pool was small. beds felt more like full size instead of queens.

the pool needed to be more heated

staff was kind, the room and common areas were clean, the pool and hot tub were in good working order

veey clean. nice pool and hot tub area. good breakfast.

the front desk clerk that checked us in was very knowledgeable and told us the times the pool opened and closed, what time breakfast was, etc

the pool was too chilly

pool and hot tub was open. hours were late hours which was good

the pool at food in the pool area and we were comfortable swimming were there was food

that and the fire pit and indoor pool that’s heated

the pool was heated but could have been just a bit warmer.

we checked in pretty late but a family was in the pool and asked to have it to themselves due to newborn and pandemic

the girl that was working the desk was very friendly. room was nice and clean. pool was nice

the pool was closed

clean, indoor pool, comfortable , close to the highway, price is reasonable

room was spacious, hotel was clean with a nice fitness room and pool opened until 10 p

the pool was nice and my husband & i loved the fitness room

bed was super comfy, room was super clean and i loved the indoor salt water pool

awsome staff, clean rooms, and a great indoor pool, clean, warm, with an attached patio outside

my grandkids were so happy they got to go swimming in the in door pool

any problems with that whatsoever it was very quiet we didn't see many other people there the pool was great and clean like me and my family had a great

place was great great room great pool everybody was great especially amie she went above and beyond when i booked the hotel i asked

nice and very inviting to you and your family they love children they have a big indoor pool that the kids love and the price of the room is excellent