pool and landscape was amazing! very beautiful and relaxing atmosphere.

the pools and fountain were absolutely beautiful

hotel staff so very nice. pool was great.

location, secure parking, near the theme parks and attractions, heated pool and overall good

clean rooms that were comfortable and homey. two pools . central location to everything

our kids especially enjoyed the pool

family enjoyed the pool and breakfast buffet most of all

pool area is nice and the staff are all friendly

no pool towels in swimming pool

indoor/outdoor pool was cool

my wife spent 2 days by the pool while i was playing golf and she also completed the staff

the golf course, the pool, the staff and the food!

the pool, room, staff and food were exceptional

the golf course top, the pool area lovely, excellent restaurant with good food and great service

night and there was very little activity at the lodge and we were placed in a room facing the pool versus the putting green

the hot tub,pool side bar,and pool was everything

nice location, loved the pool. was clean. met great people! definitely family friendly!

pool

don't normally go to the pool but when i went this go around they didn't have any towels

location to where i had to go pool etc nice

we stayed in a ground floor room next to the pool with an outside seating area, which was great

excellent pool and very clean rooms/bathroom!

food was good. pool was great.

great location, clean updated room, loved the balcony overlooking the pool

we loved the pool. the rooms were very clean. loved the location of the hotel

very nice heated pool. room was clean and nice. staff is super friendly.

pool is really nice and they have a hot tube as well

the one rude man that was working by the pool. he need to learn how to talk to kids.

the pool is great, especially when we take our grandchildren because it has a shallow end with a

living, they are pet friendly, and the hot tub is a nice way to relax by the huge heated pool

water pool and plants

had a nice pool and bar area next to the pool

the pool and the location

like the pool being so cold and only having 1 hot tub there should be more, i didn t like there s no

the pool area is really nice and very

the 2 bedroom the breakfast pool jacuzzi everything was great

we didn't see the pool open during our stay but that didn't bother us as the weather wasn't great and we were too

lot of 10 -12 year old children there with their parents and soft ball team coach swimming at the pool

only one elevator working and pool was closed

i like everything. the breakfast was good and the pool.

the pool had algae in it so we couldn’t get in to cool off

pool is amazing and location is awesome being super close to icon park

the small pool was in the front of the hotel and not private.

hotel was clean, and the breakfast was excellent, we didn’t use the pool but it was nice

stay; comfortable and affordable; walking distance to icon park and restaurants and a nice size pool

pool closed early 8pm

very clean, i love the pool, everybody friendly super happy.

the big clean room that amply housed me and my 20 year old twins, breakfast, the lovely big pool and hot tub, the club level with all the amenities, including plenty of sun round the clock

the pool in the hot tub close on 5 pm

the pool was very clean and it was nice sitting and

pool was great

close to everything trolley stop very close. breakfast & evening reception great. pool very warm

pool area very limited with few long chairs

no outside space to lounge other than pool deck.

loved the location and pool being in the middle of the buildings blocking the wind

the pool was nice

pretty outdoor pool

pool is nice and water comfortably warm

pool was a little dated, but very nice.

i also noticed the pool tables were no longer there i would suggest to replace them

room we got was ground floor and next to the pool so it was a bit nosiy but thats not the hotels fault its other

the restaurant inside is good and the pool is nice

pools too cool for us to swim but super clean

you get to take advantage of the pools, fitness areas, dining options, and more at their sister properties (rosen inn, rosen inn

staff was well trained , the rooms , grounds , pool were kept very clean

pretty pool and patio lounge

beautiful, fantastic pool and tiki bar, everyone at front desk was awesome.

got there and we were ok to wait weset by the pool and the desk clerk said give us an hr and we will have your room ready, we waited over and hr

pool area was fabulous which our kids thoroughly enjoyed

the opportunity to watch the fireworks displays in the parks from our huge window overlooking the pool area

the pool was large ! location was ideal !

decent pool

it was a little cold so we did not really get in but the pool was open & they have pool towels for you to use

one suggestion to turn the pool into a heated pool.

that i could not use the pool because it rained the entire weekend

presented rooms we had a deluxe room with panoramic views of volcano bay good food courts great pool and hotel gets you straight in to volcano bay just a walk through hotel pool early admission

pool with a separate kiddie section

pool area was quite intimate which was ok, but i found it closed randomly at certain times with no

the view was awesome, pool, live dj, food, and location was amazing.

pool and jacuzzi are nice and warm

pool areas fun for kids

the resort itself was nice with a nice pool area for relaxing and fun

the amenities the room the pool and stay was amazing. i will be booking again soon!

resorts fees are charged even though we didn't use any of the pool, paddles boats, gym.

friendly staff, beautiful view, great hours on the pool and other activities

location and pools

the pools at the hotel were like another park in itself

close to volcano bay , the slide pool , lazy river pool ,private entrance to volcano bay , lifeguard on pool all the

the pool, the rooms, the view

the pool area is also a plus for people who will enjoy the florida sunshine

nice property with great pool

water taxi to parks and pool area

only disappointment was not having a movie at the pool any of the nights we were there

pool bar drinks way over priced

staff was super friendly. room was very comfortable. loved our cabana at the pool.

the pool is way too packed. too many people to enjoy.

i love the property i've stayed numerous times my kids love the pool and spa tub

the pool we hung out had a bar but the staff was almost non existent

the activities at the pool was excellent

downside is the busses that take you to the pool or front or wherever you need to go take a while and will sometimes pass you without

the pool

their pool is beautiful

pool closes

the pool was open and clean

the pool was enjoyable

just wish the pool was open laterud83dude02

the pool was nice, free breakfast for the kids, & the staff was nice.

liked our stayed at this hotel the pool its nice and clean the breakfast was very good and the staff was very kind

the room was clean a spacious great view of the pool that was also very nice and open late

pool and hot tubs were dirty

everything from the restaurants to the spa pool, just an amazing experience.

staff, poolside bar, location

the location was great! the pool and restaurants were also great.

pool was amazing and the room was large and clean

check in great central location lovely atmosphere never felt too busy by the pool or inside the hotel i don't want to give this an excellent review so i can keep this a secret

i loved the pools! and the available activities they had.

i like everything since the entrance, the studio and pools

i deal with westgate i love i'd like to cleaning this i'd like that the pool was cleaning the hot tub was clean i just like westgate all

there is a fun little mini golf course, paddle boats, a pool with new water slides and wave pool

love the pools, love the jacuzzis, love the hot tubs in the rooms

the room is big enough, it has a pool and breakfast

the breakfast area was set up like a restaurant with a nice view of the pool

good location, good room, nice pool, option to buy breakfast, comfy beds.

why aren't more guests in the pool?

the rooms were amazingly clean, as well as the lobby and pool area

pool area lovely always clean plenty of sun beds & proactive pool attendants underwent training

the pool area was clean and very inviting, the location was excellent, all good dining choices within a

friendly staff, great pool

hot tubs by the pool would have been nice.

staff, pool, and transport to/from universal was superior

pool closing when storm 5 miles away but for safety it had to be done

there should be more activities considering the pool was closed alot

amazing, great location, perfect for universal studios and clean, spacious room with a perfect pool view

swimming pool access providing towels

amenities were fantastic - wonderful pool, fitness room, good-sized suite perfect for families

beautiful pool and hotel

expensive pool side cocktail

pools were great, 24 hour cafe was utilized frequently due to yummy cheesecake selection.

the location to our convention and the amenities at the resort. pool was beautiful

very lovely hotel - wonderful pool area. staff was great!!

shower curtain wasnt long enough for the style of shower so after each use there was a pool of water outside the shower

everything, location, friendly staff, clean rooms, nice pool!

the pool was sensational

professional warm reception by staff and immaculate restrooms elevator's hallways pool

liked everything about the hotel the staff was nice, the pool was open until 11 pm the only thing was the rooms don’t have a mini

atmosphere, staff, localization, and amazing pool! we loved it! my kids loved as well!

were surprised that the pool wasn't open a few mornings until the temperature hit 50 degrees

design--fast passes--pool

rooms are great and the pool is fantastic

property was walking distance to the parks and there were beautiful grounds, restaurants and pool

are located by other hilton owned properties, and they allow you to use those pools as well

is not that we didn't like it but the pool was a lot smaller then we thought it was going to be

wish the pool was bigger and more secluded.

negative would be that no balconies in this (and all newer hotels in orlando), pool area small and not real outdoor space to chill

we thought it was a great price for just having all these things but then there’s a pool, fitness center, and feee breakfast

all good , especially the pool

is good ,swimming pool, room and everything very clean and staff always smiling and freindly

pool area was in need of some updates. a number of the lounge chairs the mesh was ripped.

good sized room, free breakfasts, nice pool, polite & friendly staff.

did not have time to use the pool, but it looked really nice

the pool area

staff was very friendly, rooms were clean and the pool/tiki bar was awesome

location, room, cleanliness, tiki hut, pool area

swimming pool, comfy bed, great breakfast

the pool was beautiful, very comfortable temperature especially when it was chilly at night

great location. great hotel. loved the pool area and poolside bar.

well the only thing i would change is enforcing supervision at the pool with the kids .

big hotel with a nice pool. check in and out were easy..

hotel had everything- and the pool was open until 12am, which we didn't even see at resorts in the area

nice pool area with a steel drum band performer

the pool is awesome, there is pool & games for kids in the lobby, very energetic vibe, it’s modern,

the tile on the sides of the pool need some grout. my kid and another kid cut their foot on it..

pool

the activities in lobby area, pool and great customer service.

great beds, great bar, pool table, great room and shower, great facility and value.

the location with the park, the food, the room and the pool

pool is amazing restaurant also great

the pool was great and rooms

lovely pool, gym and restaurant

50 for a beer at the pool

price of food at the pool was very reasonable and the food was awesome

loved the pool area.

exterior had pool, bar, lazy river, bb/vb courts

the hotel has basketball courts, 2 pools, coffee shop, and meeting rooms

great location with an amazing pool

spacious pool with plenty of loungers as well as a bar

the pool is amazing — very large, with lifeguards, and a bar right there for drinks

the staff is amazing very friendly and professional the rooms are clean and comfortable the pool is nice the perks of being a universal hotel ,you can buy tickets and theres a oficial

loved the space theme and the grounds, especially the shuttle and pool areas

everything location, service, room, pool amazing hotel

d 18% tip added automatically) so only have a

our room was spacious with fabulous views of the pool

by the pool, cocktails ud83cudf79with super service and the general feel of the place; it is a top top

hurricane closed pool and room service! housekeeping burnt armani shirt.

lovely view over the pool and we could even see the theme parks

clean beautiful pool awesome staff

shower turned the entire bathroom into a mini pool

we enjoyed the pool, room, location. everything was great breakfast and restaurant awesome.

loved the pool and that it was open later

pool was out of action until last day.

not much offered like game area or family games or yard pool games etc

the pool was closed 7 am to 2 pm from the second day of our stay

it was very clean, it had happy hour in the bar, the swimming pool was nice.

my family loved the pool

hotel bar and pool don’t close till 11pm

great location to epic, beautiful hotel, great amenities lovely pool

we loved having drinks at the pool bar and relaxing by the pool all afternoon

pool is beautiful and expansive

the pool and hot tub were very clean and felt amazing

the pool is huge

lots of space, great pool, video game were fun for the kiddos, nice neighborhood

i do wish the pool was heated that would be my only complaint

the pool heater was not needed since it was a hot weather weekend

price should be all inclusive including pool heat and use of grill. not separate payments.

my family particularly enjoyed the pool and the various facilities available within the compound

it was great, loved the pool!

beautiful pool and room

pool

the location, the express pass option, the boat to universal, the pool everything

the main pool area was a little gross with some debris in and around the pool

the whole wall opens up to fire pits next to the pool

nice pool and free breakfast.

the swimming pool looked good too but it was close for

pool was perfect and clean

the pool is 24h and clean

when we told them about a broken light in pool it took them awhile to tend to it

both pools should be heated

staff at the front desk was wonderful! we loved the pool and breakfast at laguna!

it was comfortable i liked all of the activities that were going on at the hotel by the swimming pool and the movies and the games it's really a great place to stay and i plan to stay there again

it had nice bar by the pool and it's close to the parks.

pool and bar area

the pool / bar area was very nice as well

enjoyed the pool area and the views of the lake

front desk personnel, heated pool, location to theme parks, room size was fantastic

superb apartment, pool and local area

#407) to the pool was perfect

to have a water view, but had a parking lot view instead but turned out okay because the main pool was completely torn out and unusable

were not advised ahead of time about the pool and clubhouse (maybe i missed it)

beautiful property? vista cay staff exceptional. pool area amazing

the pool also needed to be cleaned, there was a few debris and bugs

pool, friendly staff and great location (you can walk to seaworld and it is easy to go to both

exceptional everything is excelent ,activity for my kids , pool is good i love that place

great view from the room. enjoyed the time around the pool.

the bar at the pool closes early (around 4pm).

the customer service was amazing, food amazing, cleanliness awesome, pool was great, i could go on