comfy bed, nice pool

breakfast, pool. room, politeness.

was a pool and workout room and the remote controlled blackout curtains were extremely useful

kids enjoyed the pool

this is the first time that i visited the pool area, it was very clean as well

pool, food, staff

it has a indoor pool and the rooms was huge just right for my big family

the pool was great

the whole reason we chose this hotel was for the pool and hot tub

pool was out of order

pool and hot tub look wonderful but we understand why they are unable to open

the floor in the pool area was very slippery

the staff was nice enough

clean rooms, clean pool and everything was up to date

pool/hot tub hours.

great pool spent most of stay in the pool

pool hours

the pool was cold lol

pool and hot tub both great and we enjoyed both

the staff pool and hot tub

wish the pool was a bit larger for the kids to play in

very well kept. small pool was just fine for a quick for the kids.

we were not told of the renovations going on and that the pool was closed. very disappointed.

the pool and hot tub was also closed due to construction

24 hour pool and fitness center. great for the night owl :-)

no complaints whatsoever about staff! only complaint was the pool was a little cold.

the pool was cold. would have been nice if the water was warmer.

wasn t as clean as i would have hoped. could not use pool as was freezing.

was disappointing that the pool was not open during our stay

pool, comfortable room, great location

was great, as was the pool

the rooms were clean, the pool was fun

there was nothing we didn't like. the pool is pretty small and shallow but still a great place.

the pool was closed but we hadn’t planned on using it anyway

pool closed too early

large room, fully equipped kitchen, pool, close to concert venue, great staff

pool, room, bathrooms, and hotel were nice and clean

no outdoor pool/lounge chairs

think the access to the pool could've been more centralized

too much chlorine in the cool pool... only issue

slippery bath tub and flooded swimming pool

pool was down and kids looked forward to that (they offered to allow us to cancel reservation but

lobby furniture replacement of the hot tub, swimming pool not available hoping to return after renovations are completed

pool looked like it had dirty water

the pool area and the breakfast

the bar and kitchen are excellent and the pool is open until 12am

nice big gym, pool and hot tub

nice extras like the pool, patio, etc

pool closed and breakfast closed

pool and hot tub are still closed

hotel was clean and pool was nice and breakfast was awesome

we didn't use it but there is an indoor pool

there was construction going on and the pool was closed

pool area was clean and water was warm

everything, it's very clean ud83dudc4c breakfast is wonderful we enjoy de pool

my 3 year old and i made great use of the pool

the hotel was clean and staff was friendly. the breakfast was great! clean pool

the pool is not heated and there is not hot tub...that was my daughter's complaint.

but the breakfast was the biggest surprise, wow

covid messed a lot of things up miss the hot breakfast

the pool and play area is large and very good for guests with children.

located, hot breakfast, nice jacuzzi next to the pool

location and the pool

the pool area

there is a large play area and pool inside

the pool was to cold need to fix heater

pool is small but a nice bonus

pool was clean and cool, no hot tub

were random dirty clothes lying around (a dirty sock in the hallway, wet shirts and pants lying poolside), although otherwise the place was very

pool heat was broken the first night i was there and closed the second night i was there

nice little breakfast, polite staff. nice pool.

i didn't partake in the pool, but did not know it had one so i wasnt prepared

it's clean, quiet, nice pool, nice staff, and very reasonably priced

heated pool as a bonus

pool was not open

kids loved the area pool and all the fun!

pool and i loved the set up of the room

the pool was nice too and clean

grandson enjoyed the pool very much

the indoor pool was a nice bonus for our little ones

awesome pool

the pool being cold after i called and checked first!

covid had shut the pool and breakfast. but everything was fine

also, indoor pool and hot tub

pool and breakfast are open

the pool area was clean and spotless as well

algae in pool

like the fact that when booking this hotel it shows that it has a hot in the swimming area with a pool which is false they have no hot tub

pool was cold and dirty didn t like the time slots for the pool, the breakfast was the same

property was clean and what i love was to use the pool they do it by time because of covid they only allow 16 people in the pool

the breakfast was great, the pool was warm, the beds were comfortable and the staff was amazing

were very disappointed that the pool was empty

pool was closed. kids were very disappointed

hope the next time we stay the pool area will not be under construction

coffee.. pool not open

whirlpool room was very spacious and nice at a lower price than standard rooms in nearby hotels

the pool and hot tub was working and the staff was great!!

the pool was down due to a bad part,but everything else made up for it

the pool area was nice and clean as was the hotel room

pool provided towels and that was helpful, so we did not have to pack extras or use room towels

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens need to be left outside of door,

i didn’t like the fact that the pool was dirty & the hot tub .

indoor pool and spa was nice

pool wasn't open

the room, pool and staff.

we loved the indoor pool, the fire pit and the waitresses that served breakfast were great.

next time we hope to use the pool as well

pool is very small

just pool can be cleaner and also too much chlorine it was burning my baby eyes

pool was very clean and nice

the pool was very cold

they had a pool, gym, and a bar.

pool was freezing cold and kids could not enjoy this amenity.

when we went down to swim there was a note on the door that said the pool was closed and we were totally disappointed and the staff assured me that they would let us

location, bar/restaurant inside hotel, pool

team was staying at facility so left us no towels in the pool area when asked for more was given 2 towels it was me and three children

the pool had too much chlorine in it!

pool not heated.

children enjoyed the pool, breakfast was good as well as social hour, and rooms were clean and comfortable

location very convenient. pool never over crowded. free laundry

pool closed too early

they enjoyed the pool, and breakfast was good

the salt water pool and free breakfast.

cleanliness, pool was warm, our suite was clean, the staff was great.

the pool room never have complaints but pool floor felt slightly slimy

mini-frig, drip coffee-maker, microwave , toaster, bathrobe, ground floor with patio, view of pool - i have screen shots from the bertram inn at glenmore epwebsite as well as several 3rd party

the pool was great

wish the pool was open later than 8

the room, lobby, halls and outdoor pool area were not especially well kept

the swimming pool and the food was great.

pool was clean, staff was very friendly

and my family enjoyed the room, pool, and breakfast

ol, basketball court, etc

outside card reader still broken i was there a month ago, twice now wr booked for indoor pool and it was ice

indoor pool was freezing

my grandkids (6, 4, 2) loved the pool

the pool and hot tub was excellent

pool could have been warmer!

the pool was a little small.

pool and hot tub were very well kept

the pool was closed but they arranged for us to use the sister hotel located right next door

the pool was clean, warm and refreshing

pool closes too early

pool closed because of covid

and clean; large breakfast choices were fantastic and tasted good; children had fun in the pool; availability of laundry room was a nice