our daughter loved the kid pool

only thing i could say that i was disappointed with was the temperature of the pools

would love to see some games in the adults only pool area during the day for a bit of

very friendly and helpful staff everywhere from the swimming pool bar to restaurant to front desk

the properties fault but at times affected by a fair few holidaymakers smoking around the pools even though an extremely child friendly resort

the zen pool bar was rarely open

our room, the facilities, pool was great and not at all crowded

i liked the pool and staff.

on arrival you have to walk between the pool and the guests

the 2 swimming pools were both lovely, there were activities around the main pool which was fun if you wanted to

hotel and all facilities were excellent from the swimming pool areas to the lobby bar, the spa and the gym

facility, pool areas, restaurants, spa, activities organized by hotel (especially gastro workshops),concerts,

the staff were friendly, breakfast was great and the pool areas were very clean and tidy, i liked the split of relax zone and family zone although we

the hotel's amenities, including the pool and fitness center, were top-notch and well-maintained

the facilities were excellent with a welcoming lobby, spacious restaurant/dining area and great pool areas

the pool area was busy but managed to find loungers whenever we needed one at various times of the day,

lots of different pools, well furnished rooms and great food

beautifull view to the ocean and the pool

the waves at night - the choice of fruit and bread/viennoiseries at breakfast - the big inviting pool

the suite we chose was a fantastic size with its own swim up pool and provided us with adequate privacy and peace

derstand it ll take time for plants and trees to grow

hose at the pool bar was amazing

beautiful rooms, fabulous swimming pool, lots of sun beds, great food, lovely massage

location . the pool and the quietness is around the pool .

adults only area with its bar and infinity pool is amazing

nice swimming pool generally

cleanliness, relaxed atmosphere, good entertainment (in the main) nice warm pool, room size, friendly staff & welcome, helpful

staff, very clean apartment with pool views

great staff, excellent amenities, peaceful vibe around the pool

we loved the pool side environment, no excessive loud music, or in your face entertainment

pictures don’t even do the justice, pool area looks amazing day and night and rooms are very spacious

new towels every day or so, nice pool, air conditioning, great beds

the pool is huge and the room was very spacious too

lovely pool area with plenty of sunbeds

pool area immaculate and really attractive

pool's were a little cold

spacious room, beautiful views , large selection of pools, adults can enjoy some time away from kids as kiddy pool is separated form rwst of the pools

in the restaurant also staff very friendly/funny/helpful especially at the star prestige pool

the pool side was amazing, with constant food being served to us

clean well appointed spacious room with balcony with great views over pool and sea

great location for a stroll by the sea, plenty of sunbeds by the pool

it is a big place but thoughtfully designed with lots of pool space and plenty of sunloungers

we had a lovely view of pool and the sea

the heated pool could be warmer

was amazing from the food to the pools to the atmosphere

spotlessly clean, helpful staff, lovely pool, can't rate highly enough

all the facilities at thb are excellent. lovely pool, rooms. nice location.

nice pool and very clean

the pool staff were lovely too

there’s always beds free by the pool

great views & amazing pool

pool is just to dip in

the pool was very cold although it is supposed to be a heated pool.

loved the breakfast , it was so high quality and great variety , pool lovey and fab staff

directly around the pool was a little tight but there were plenty of beds on the sun deck

pool was small but perfectly adequate for family of 5

times in alondra,its bar far the best villas we have experienced the villa is always cleaned,the pool area is also always cleaned its has everything you need in the accommodation,and if you need

amazing to have own pool and so much space

beautiful villa perfect swimming pool

breakfast was great and pool cleaning was a extra special touch

pool area location to everything and public bus on the corner the complex is

the pool side bar provides a good selection of lunches

i loved the pool area and the quieter area with the comfy beds

pool could be a bit deeper and bigger but we had teenagers so for small kids it would be ideal

breakfast and pool bar are brilliant too

the pool area was also fabulous, with lots of space making it very easy to socially distance

amazing facilities, plenty of sunbeds and the pool/ jacuzzis were perfect

the pool area was lovely and all the lovely places around

the infinity pool overlooking the sea is absolutely breathtaking, and we spent hours just relaxing and soaking

suites come with breakfast a la crate or buffet included & access to a private rooftop pool

loved that i could walk out back patio door to the pool, bar and restaurant

is great, pool, beachfront, breakfast choices were fantastic, cleanliness throughout the hotel, accommodation

excellent location..lovely pool aera .nice and quiet and very relaxing..great breakfast

lunch at pool was not very good, hardly ate any of it but paid the bill.

swam in the sea every day it was so easy to access from the pool area

loved the apartment, pool, bar, staff, location. honestly couldn’t fault the place

didn't realise one pool was heated and the other not until second last day!

swimming pool and of course happy hour

the pool was very well looked after and we had spotless well equipped apartments

pool was clean and so was pool area

one small suggestion some background music would be nice whilst relaxing around the pool

hotel , food was amazing all the staff were so friendly the pool was lovely and warm , we will definitely be

room overlooking the sea and the pool location was perfect i looked forward to the aquagym every day

the pool and outside areas were fabulous

it was so relaxing beach and pool all in one all in one hotel!

but you can get free water at pool bar from tap when at pool

great location, we got a room near the pool no climbing steps

the pool had plenty of sunbeds but my only niggle was rubbish left in the floor even though you could

despite being close to the main area of puerto del carmen and all amenities were superb from the pool to the tennis court

man at the pool bar was slightly rude when i ordered from the wrong side

is a great hotel, with excellent staff and a lovely pool and beautiful views over palms and sea

loved our location of the room, looking out onto pool area and just walk out to it

the food was lovely, great choices. rooms exceptionally clean. plenty of loungers by the pool.

as a suggestion, music next to the pool would be great.

too many shady areas around the pool.

the fact that children and families were well looked after in their own dedicated pool area and restaurant gluten-free and lactose free food was available for

first floor room overlooked the pool & some daytime noise carried up to us

large grounds with four pools

the pool was warm

didn't use the facilities much as we went out mostly but there were plenty of bars and swimming pools

beautiful hotel - lovely friendly staff, excellent food and great pool area.

excellent amenities, food, pool and staff

our view from hotel room could of been better but we didn t pay for a pool or sea view

currently, water can be got for free in the pool bar but only there

fantastic food, friendly staff, warm pool, beautiful beach, great entertainment. fantastic stay!

the big room with bathtub and the pool area and indoor garden

the pool is heated

heated outdoor swimming pool

no wheelchair toilets by the pool area

the gift basket of fruit the spa pool daily room service lovely helpful staff fantastic

small swimming pool.

no music at pool

of time on your balcony and like some serenity i would recommend getting a room which faces the pool area

staff were very friendly and helpfull, pool side bar staff realy good

the pool area was clean and well maintained, quiet as the hotel is adults only

every day i wake up at 7:30am because first day a was on pool at 9:30am and all bed was reserved

my only grip was that the swim up pool was closed although there was lots of people there.

if you wish to stay at the hotel during the day there are different pool activities, yoga, etc

pool bars close at 6pm, should stay open longer. but this is minor as loved this place.

safe place for little ones, excellent kids club, playground and kids pool

would definitely choose sea or pool view next time

clean great rooms amazing spa and pool beach location excellent breakfast

quiet by the pool during the day

in door pool/ spa was excelent

rooms, pool, restaurant, views, staff very good

pool area and restaurant was excellent and the entertainment at night was of a very high standard

loved everything about this hotel food was excellent plenty variety pool areas great everywhere spotless friendly staff couldn't do enough for you good night

great staff especially bar ban at pool

location. pool. rooms. staff. restruant.

not keen on the salt water pool but that is a personal choice

could use a few more loungers around the pool, they tended to get scooped up early.

i saw someone fall over on step down to pool area and another with large bruises from where she had

would have liked tables and chair by the pool instead of just beds

drinks available at the poolside by

the hotel itself has a heated pool and is clean and family friendly

only one thing. there isn't enough sunbeds around the pool for everyone

singer at best very poor karaoke singer disappointed that in premium drinks no smirnoff vodka at pool bar or red label whisky and in main bar no red label whisky also we loved the hotel and we

and very helpful, the food was great and a good selection there was something for everyone the pools were great and plenty of sun loungers around them also a pool bar with plenty there for all

staff & pool area

everything was perfect! the pool is a great place to spend your entire day!

pool area was great (very easy access, if you can’t do stairs)

great location, lovely room with swim up pool.

every thing the staff especially the hotel the location the pool the entertainment

heated pool and unbelievable breakfast

beautiful pool area and lovely rooms with great size balconies staff very friendly

everything was in walking distance, spotless hotel and roof top pool was fab

pool

roof top pool beautiful

the bar near the pool is very good for drinks and the staff was kind and

loved the adult only pool area on the roof

fantastically well decorated and equipped suite; a beautiful and relaxing pool/sun terrace area; an excellent location in central arrecide; and a great breakfast

fantastic view on the ocean and arrecife good choice of various things for breakfast great pool bar very close to the beach, parking, good restaurants and

pool was small

the room with splendid views, the size and comfort of the room, the swimming pool, the breakfast

pool area, with great vies over the beach