pool has been permanently closed

the breakfast was not great. there was no pool , the website said there was a pool.

having a pool

no pool lousy beb

) pool was not cleaned and open

are working on the pool area

the pool is good but needs to be resurfaced

ants in the room. the pool furniture was rusted.

was super clean, cozy staff helpful and loved the pool

pool area was very loud

nice and clean had a pool it had towels to dry off and staff was nice and it has breakfast

everything was perfect for us. the kids really loved the pool.

pool looked very nice

that was the best hotel i've been in lately, enjoyed the pool also, great hospitality, forgot my card in the room and they gave me another one and we joked

however the rest of my stay the staff and the breakfast and th he pool as well as the cleanliness i would rate excellent i'd give 11 out of 10 and 5stars thank you

it was very clean and comfortable and the morning breakfast was hot and fresh. i loved it.

they had a really good breakfast selection and kept everything very fresh and clean

the breakfast was exceptionally good

beds, modern, clean, good breakfast

everything about this hotel was great! the breakfast is delicious and the staff was awesome!

the pool area was nice. only wish it were outdoors.

only thing was the pool you had to reserve times and we were hoping to get in, but we didn’t

pool was very nice

the bathrooms we super clean, gym was decent, pool was wonderful

loved the pool hours given we were traveling with kids who want to swim all the time

the second day while taking my kids to the pool we had to squeeze between them

maybe opening the pool a little earlier would be nice, otherwise it was perfect

breakfast, nice pool, clean rooms

pool was very small and not much to order late for delivery

fitness center and pool available

i didn't get a chance to check out the pool because of a thunderstorm but it looked clean and maintained

i didn't realize when i booked that the pool was outside, so it was not really usable to me and my wife

privacy at pool by parking lot 4ft tall open fencing

thing i could say i didn't like was the pool closing at 10 but this is almost universal at most hotels so

breakfast selection was a little low on 1st morning

eventually figured it smelled more like mold, i’m assuming from people getting out of the pool and walking, wet, thru the hallways

pool was 78 degrees and absolutely freezing

pool area and pool were way too cold

the pool is small but well maintained, the fitness room is also very nice

restaurants in the evening (we didn't want to get back in the car so this was big), and a lovely pool (it wasn't very large but it was enough to move around)

the pool area was very nice as well

pool

the indoor pool and the halls and elevators were kept deodorized and smelling fresh

the staff, room, pool, workout area was extremely clean and the social was a plus too

very clean pool with warm water

the pool area is real small , it was always pack i could never get a chance to get in !

the pool area small but comfortable had everything needed without leaving the property

the pool and the breakfast were amazing!

loved using the pool

cleanliness, friendly staff, location, pool, free breakfast

hotel, friendly staff, beautiful pool, awesome managers reception, amazing breakfast with the friendliest staff especially

pool is open

we loved the room. it overlooked the pool and pond

they had the pool open !!

pool was awesome as well

the pool was warm and clean

we thought it was a super nice place to stay! very clean and quiet! pool was fun too!!

the pool was a little too cool for me. all else was perfect!

the indoor pool was very clean and modern

the pool was warm and the exercise room was also very nice

we were able to enjoy the indoor pool, though it was small for 6 children and their families

the extra amenities (gym and pool) were also very clean and well-maintained - so appreciated

the pool and the room. loved the curtain which allowed you to be somewhat separate from the bed

the room had ample space for us. everything was very clean and the pool was refreshing

the pool area was nice and the gym was super nice for a hotel

was awesome, free shuttle to airport is a bonus, clean rooms and close to several places to eat

great breakfast

level of noise above us, young kids literally jumping on floor very loud and disturbing while trying to

but had to wait an hour and a half for pickup when the place and time were well known to the shuttle driver

delicious breakfast

breakfast area was kept well-maintained in the mornings and the kids had fun in the pool

use the pool due to unsupervised kids jumping in the pool and throwing 20oz bottles around

i wish the pool was a little warmer and had a hot tub.

the temp of the pool.

temperature of the water at the indoor pool needed to be about 5 degrees warmer

we also went down to the indoor pool and hot tub and both were well kept and offered towels pool side so we didn’t have to bring

same for the pool and workout room

pool was very warm and relaxing

beds were a dream, rooms were lovely , excellent location, very clean gym, pool and hot tub

covid-19 has messed a lot of things up - like pool, fitness room, etc

the room was very roomy and clean! the indoor pool and hot tub was great!

the tiles on the swimming pool floor are dangerous !

only negative i have is one of the pool heaters was out leaving the pool too cold to swim in the first day but once they discovered

the pool and hot tub were clean and well maintained

pool area

the pool was kinda cold 🥶 for our liking but that's the only thing!

after o 8 hour drive, we used the indoor pool ( which was immaculate) to unwind, drifted off to sleep with an unbelievably comfortable bed (

enjoyed the swinning pool it was very clean also

the pool was heated and very warm! the breakfast was nice.

breakfast and dirty pool

the pool was awesome

we love the salt water pool and spent a long time swimming and sitting by the fire

great pool area

the pool and fire pit

the pool was amazing and fire pit my kids loved it

friendly staff, comfortable room, outdoor pool

the staff was wonderful..the pool stayed open till 10 that was great.

excellent air conditioning and immaculate swimming pool with great outdoor furniture

our room had the pool fence obstructing an outdoor view

room was clean and comfy, pool was refreshing

the indoor pool was cold, we weren’t expecting that.

in door pool was enough to enjoy for family

would be nice is pool water wasn’t as cold as what it was inside. not really a big issue.

pool smelled of extra chlorine

pool closed (covid). had to leave early so no breakfast available.

clean and large rooms. walk in showers. free breakfast.

there was a hot tub and better breakfast selection, like flavor creamer and waffle

breakfast was just ok

close to casino

however, reducing a full buffet breakfast to a banana, bottle of water, and a granola bar was almost an insult

pool area was clean

the pool was open, but restricted hours

outdoor pool fresh baked cookies

the pool was very nice and my kids loved the jacuzzi in the bathroom

outdoor pool

we loved the pool and the entire stay

the hotel was great! the pool was perfect! peter at the front desk was so polite and kind!

nice clean rooms, friendly staff, nice clean pool

the pool was nice as well

the pool is clean, the beds are so soft yet firm, the staff is so accommodating

room was up on 5th floor and there s a very loud bar on the street beside us

and location and fantastic front of house staff and bar staff

excellent gym and nice but rather small

wanted us to pay for wifi and room service had to be reminded i ordered and it didn t have a in room microwave also didn t

very nice lobby bar that stays open late

pool is on the cold side but i love it

central location to the events that i was attending during my stay and the pool.

the swimming pool and whirlpool are awesome

the room was comfortable. we enjoyed the hot tub and pool . very relaxing .

pool was very small for the location

the pool is a little small and there’s no hot tub.

the pool is a soaker pool - only about 3 ft deep and with 2 people in the pool felt totally full - so

a day for parking is sooo silly, especially when everything else in the hotel (bar, restaurant, pool and rooftop) are all closed do to the pandemic

pool area was closed

pool was closed

the only thing was their pool lift was out of order

pool is not 24/7

and had lots of amenities we were able to utilize on our stay, like the laundry, fitness room, pool and free breakfast

i love they have an indoor pool the kids and i had a blast although the water could have been a bit warmer

great pool, room was better than expected, cleanest hotel we have stayed at in a long time and we use

very nice pool although we didnt have time to swim, will use the pool next time

disappointed that they did not have a hot tub with the pool; never seen this at a hi express.

pool and staff

location, room size, bathroom size, tv channels, breakfast, refrigerator, pool size, parking

pool closed b4 11pm

she told me about the bar & grill and the pool

everything! very clean, comfy, the restaurant was sooo good. arcade, & the pool was so nice!

breakfast was amazing!!!! pool was beautiful. amazing service, bathroom and room was perfect.

loved the outdoor area with yard games and comfy seating, the pool area was awesome and the live music was an unexpected treat

my children enjoyed the pool area the most

the pool could have been just a little warmer but once you stayed in it was better

the floor of the pool room was dirty and i hated to walk on it without shoes.

loved it all. the clerk was so welcoming and the pool was great for the kids.

extremely friendly staff, indoor pool

pool

location pool

pool could have been a bit warmer

the location, the spacious rooms, the kitchen, pool area, breakfast everything really

it had everything you wanted except swimming pool

the pool looked so nasty we didn’t even get to enjoy it

full kitchen makes traveling affordable for those with kids

the gym was clean with supplies to wipe down the equipment once we finished the work out

it had a little kitchen stocked with pots, pans, utensils, etc

the breakfast was amazing each morning and the staff was very friendly

so clean and roomy! loved the kitchen area too.

bed was comfortable. room was clean. enjoyed the pool.

it was worrisome, especially since the entry door by the pool was never locked

police the pool area to keep away the druggies

the pool area was relaxing

pool covered and not open due to pandemic

there was an indoor pool and exercise room

a jacuzzi would have been nice as well but the pool was warm enough and it

the pool area hadn't been cleaned and the towels restocked the morning

pricey and the pool was closed

pool area is really warm for someone just watching children and it’s acoustics are loud due to

my grand babies loved loved loved the pool and felt comfortable and at home as well

it has an indoor pool-didn't use it but looked very nice and clean

the pool was awesome

thing that could have made our stay extra awesome would be if there was a hot tub along with the pool

pool didn't seem clean after so many people

like that the pool was closed and there was no breakfast but that wasn’t the hotels

loved the indoor pool and breakfast

pool was clean and so was hotel, staff could not do enough to help you, never stayed at a hotel

the pool was great, too

had my grandkids this weekend and they wanted to swim so i seen holiday inn had an indoor pool and that's where we stayed they love the pool the breakfast was magnificent they swam they had

bed was fantastic and i loved the pool, it was indoors, big, 5 foot deep, and heated

the pool and hot tub were nice size and clean

only “bad” thing would be the pool being out of order. kids were not fans lol

the pool area was clean, the water warm

the pool and hot tub were very clean. the property itself was excellent! very friendly staff!

breakfast was great

the staff was absolutely amazing! kitchen was awesome!

the room was very clean. enjoyed the sitting area and kitchen area. very roomy.

having a kitchen

the room is super big, and with a full kitchen

pool was closed, which was disappointing but understandable

more towels in the room for shower and pool.

the pool room was very stuffy. i wish there was a hot tub.

pool could be open later on weekend

the pool area could really use an update!!

pool area was also nice with a fire pit

4th of july weekend so pool overflowed with drunks.

no indoor pool

everything was clean, the staff was amazing, and the pool was great!

pool are was very nice!

the windows by the pool

the pool was too cold, we were told before booking it was 84 degrees and it was definitely not.

pool was great, a little chilly in the pool room but water was a good temperature

did not use pool but it was open and people seemed happy

pool was clean, check in was easy, and the property is very quiet

was clean, great shower, on site free parking, free breakfast with a variety of options, great location just off i-75 with multiple restaurants and

good hot breakfast

we unfortunately slept through breakfast but it smelled fantastic

it was a little pricey and the breakfast wasn't all thar great not very good options.

fitness room was terrific

there was plenty of room for three people, we used the pool and gym several times, and the kitchen allowed us to eat in room when desired

didn't read very well about no breakfast, but we went to the store and bought stuff/ pool was not on the sunny side and kind of in the shade after 1pm but still

was no breakfast, never any towels on the pool towel rack, need a small thing of dish soap and the internet was terrible on my

there long enough to really explore everything the hotel had to offer, though i did utilize the pool

great patio, pool and grills

pool

the kids loved the pool too

breakfast was exceptional! pool was great!

the pool has been shut down since we got here

the facility is modern and clean, rooms are comfortable, and the heated pool was perfect

clean, great breakfast, comfortable bed, indoor pool

kids liked the pool

we didn't use the pool but it looked like it was great fun

the pool and gym were hardly used by anyone except us (which was great) and the breakfast was pretty

was amazing, the room smelled clean, everything was there nothing broken or wronged, the pool was relaxing (even tho i had forgotten my shorts my girlfriend sure enjoyed

breakfast was good, the coffee fresh and plentiful

the breakfast had a little to be desired. but that was panadimic related.

the continental breakfast was awesome, with nice variety

it was clean and the breakfast was good.

grab bar in shower was falling off the wall the hot water came out of the coldside.

kind of a noisy location, like most hotels, the pool was out of service

the pool was small.

pool is a little small

we made use of the exercise facility and were only staying one night or we would have used the pool too

if they only had a hot tub. there is a pool and good fitness room.

rooms,nice pool fitness center and good breakfast the staff were very helpful and friendly

pool could have been warmer

the pool was clean and the fitness center had decent equipment

the inside pool was nice as well

the indoor pool was very nice

was great & the indoor swimming pool

nice staff, great pool, room was amazing and very clean

the pool was cold. the parking was horrible.

the pool did not look very clean!

pool could have been a tad warmer

nice facilities, clean pool area, comfy beds, good location.

loved the indoor pool, all of the plants and fountains

the only thing i noticed is they need a spa by the pool

the heat in the pool area didn t work

nothing, pool, free breakfast etc all was excellent!

the service, the rooms, the pool, the cleanliness.excellent!

the staff and the amazing swimming pool !

staff accommodating, pool very nice, room clean and comfortable

the hours of the pool being able to use it

awesome swimming pool and hotel employee and his entire staff are great from hotel employee accommodating guest

outdoor pool/restaurant on site

awesome pools

the pool area was spacious and the perfect one night getaway for our children

pool was warm but looked a little cloudy.

staff is very friendly. love the pool and hot tub. nice restaurant and bar!!

the pool and hot tub. staff was very friendly and nice. everything was great.

and the room had everything we needed even an additional pull-out bed w/bedding the pool was nice and big

the pool and the hot tub were amazing

swimming pool

doors) and if ur traveling it s right off the highway

we loved the pool down to the staff that worked there. the beds were extremely comfortable.

plenty of clean towels and the outside pool was clean

had a great time. liked the pool :) staff was very nice

need a pool

do close the pool at 10pm sharp

pool was closed early

nice quiet rooms. great pool. good breakfast

the pool water was very cold

the exercise room and pool would have been used if we had spent a longer time at the hotel

the pool was open 9-10 and i had no problems with the

the hot tub was nice and the pool was heated and was the perfect temp

there’s was sucky lighting in the pool area

pool was clean

very clean lady working front desk at check in was very nice and the pool was awesome to

loved that they had full size bodywash/ shampoo/ conditioner hanging on the shower wall , heated pool, hot breakfast bar and next door to cracker