just the pool water and pool area needs to be clean, but over all on excellent service

the pool was a little too cool for me. all else was perfect!

the pool could have been a little warmer and the weather a little warmer for november

the pool was warm and the exercise room was also very nice

we thought it was a super nice place to stay! very clean and quiet! pool was fun too!!

the extra amenities (gym and pool) were also very clean and well-maintained - so appreciated

the pool and the room. loved the curtain which allowed you to be somewhat separate from the bed

we were able to enjoy the indoor pool, though it was small for 6 children and their families

this hotel was very clean (pool included) and conveniently located!

the pool area was nice and the gym was super nice for a hotel

the temp of the pool.

i wish the pool was a little warmer and had a hot tub.

did not use any of the peripheral amenities offered (pool, breakfast bar, fitness center, etc

breakfast area was kept well-maintained in the mornings and the kids had fun in the pool

the only thing that made our trip not the best it could be was the pool

pool was ice cold and the hallways felt like they had no heat the rooms however had very good

he explained the pool rules which my daughter was super excited about

the pool area is real small , it was always pack i could never get a chance to get in !

cleanliness, friendly staff, location, pool, free breakfast

enjoyed indoor swimming pool and breakfast.

everything was great staff the free breakfast oh and the coffee was great

stard, mayo, etc)

great breakfast

in the dryer, the ones the housekeeping use, because someone had left their clothes in the guest laundry

breakfast had great variety

we also went down to the indoor pool and hot tub and both were well kept and offered towels pool side so we didn’t have to bring

pool and jacuzzi

the pool was very small but there was a hot tub as well.

pool was very warm and relaxing

indoor pool and hot tub

the tiles on the swimming pool floor are dangerous !

pool area

was great the breakfast, my kids enjoy the pool alot & the jacuzzi

amazing pool and hot tub

the pool and hot tub were clean and well maintained

the pool was open with reservations only but we were able to get a spot and had the pool to ourselves

pool and staff

room temperature was hard to control and the pool water temperature was a little cool for my liking especially without a hot tub to get in

very nice pool although we didnt have time to swim, will use the pool next time

i tried to call the hotel to see if the pool was open, it took me 10 minutes of going through voice prompts and being directed to a

great pool, room was better than expected, cleanest hotel we have stayed at in a long time and we use

out the pool was shut down when we were dressed in our suits, standing in front of the door with a sign

i had to complain about something it would be the pool rule of only 5 people in pool at a time but it wasn't an issue during my stay as we had the

the only thing was their pool lift was out of order

i love they have an indoor pool the kids and i had a blast although the water could have been a bit warmer

however, reducing a full buffet breakfast to a banana, bottle of water, and a granola bar was almost an insult

suite with kitchenette. hotel breakfast was good.

there was a hot tub and better breakfast selection, like flavor creamer and waffle

close to casino

the should provide more non-pork choices for breakfast.

pool closed (covid). had to leave early so no breakfast available.

clean. friendly staff. heated pool.

location, pool was clean.

in door pool was enough to enjoy for family

wish pool was back open

the pool area was very nice as well

the indoor pool and the halls and elevators were kept deodorized and smelling fresh

wish pool were open longer

very clean pool with warm water

pool was down for maintenance the only time we had an opening in our schedule to swim, but it

we love the salt water pool and spent a long time swimming and sitting by the fire

the pool was awesome

the pool closed too early

the pool and fire pit area is a very nice amenity

great pool area

no indoor pool and hot tub

they had the pool open !!

our kids enjoyed time at the pool

pool was super nice

we loved the room. it overlooked the pool and pond

the pool was kinda cold 🥶 for our liking but that's the only thing!

the pool was heated and very warm! the breakfast was nice.

breakfast and dirty pool

the pool looked dirty

complaint was in the pool area

the hotel was great! the pool was perfect! peter at the front desk was so polite and kind!

parking and the indoor pool

rooms are so nice and the pool was nice, too

the gym and pool

the pool is clean, the beds are so soft yet firm, the staff is so accommodating

however, i had seen advertised that the indoor pool was heated but it was not so that was a little bit of a bummer but otherwise my kiddos loved

pool was small, only got 3 towels but 4 guests. grabbing extra wasn't a hassle though.

pool was 78 degrees and absolutely freezing

the pool is small but well maintained, the fitness room is also very nice

eventually figured it smelled more like mold, i’m assuming from people getting out of the pool and walking, wet, thru the hallways

pool is on the cold side but i love it

though the pool was beautiful- too highly chlorinated- we were coughing from the chemical.

the swimming pool and whirlpool are awesome

pool was very small for the location

the pool is awesome

very nice lobby bar that stays open late

staff was friendly. infinity bar restaurant was a great value with delicious food!

wanted us to pay for wifi and room service had to be reminded i ordered and it didn t have a in room microwave also didn t

we ordered a pizza for room service and was quoted 40 minutes or less and they didn't come up to the room until over an

room was up on 5th floor and there s a very loud bar on the street beside us

the pool is a soaker pool - only about 3 ft deep and with 2 people in the pool felt totally full - so

the pool is a little small and there’s no hot tub.

pool is definitely not what is shown on the website

pool was closed

a day for parking is sooo silly, especially when everything else in the hotel (bar, restaurant, pool and rooftop) are all closed do to the pandemic

kitchen area was so convenient and the basketball area kept my boys entertained

the room was very clean. enjoyed the sitting area and kitchen area. very roomy.

no wonder that there were many japanese guests eating breakfast with us

it is an apartment! and very private! breakfast was great.

good breakfast as well

the pool and hot tub were nice size and clean

the pool area was clean, the water warm

only “bad” thing would be the pool being out of order. kids were not fans lol

the pool and hot tub were very clean. the property itself was excellent! very friendly staff!

they also have a starbucks, swimming pool and food as well

was no breakfast, never any towels on the pool towel rack, need a small thing of dish soap and the internet was terrible on my

there long enough to really explore everything the hotel had to offer, though i did utilize the pool

great patio, pool and grills

didn't read very well about no breakfast, but we went to the store and bought stuff/ pool was not on the sunny side and kind of in the shade after 1pm but still

there was plenty of room for three people, we used the pool and gym several times, and the kitchen allowed us to eat in room when desired

privacy at pool by parking lot 4ft tall open fencing

i didn't get a chance to check out the pool because of a thunderstorm but it looked clean and maintained

thing i could say i didn't like was the pool closing at 10 but this is almost universal at most hotels so

i didn't realize when i booked that the pool was outside, so it was not really usable to me and my wife

everything is so new! the breakfast in the morning is excellent.

the pool, happy hour, breakfast.

nice facilities, clean pool area, comfy beds, good location.

of the pool i think they should offer 24 hr access

loved the indoor pool, all of the plants and fountains

the pool was not open

the staff was friendly and beds were really comfortable. we really enjoyed the salt water pool!

pool and hot tub!!!!

pool was warm but looked a little cloudy.

outdoor pool/restaurant on site

awesome pools

the pool and hot tub. staff was very friendly and nice. everything was great.

swimming pool

the pool and the hot tub were amazing

the pool and hot tub were available when i got time to enjoy and relax

comfort, relaxation, and hot tub, swimming pool area and facilities

had a great time. liked the pool :) staff was very nice

clean and quiet. pool was nice and clean.

plenty of clean towels and the outside pool was clean

need a pool

pool was very clean and the hotel room was very clean and nice with great amenities

pool and fitness center are nice as well

the pool was open 9-10 and i had no problems with the

pool was great and open even in the morning

pool was closed early

the pool water was very cold

pool was clean

very clean lady working front desk at check in was very nice and the pool was awesome to

very clean, great breakfast and great location. didn't use the pool but it looked very nice.

the hot tub was nice and the pool was heated and was the perfect temp

loved that they had full size bodywash/ shampoo/ conditioner hanging on the shower wall , heated pool, hot breakfast bar and next door to cracker

the staff and the amazing swimming pool !

pool was very well kept an clean, best ac of any hotel i've stayed in an we stay in a lot loved the

staff accommodating, pool very nice, room clean and comfortable

the hours of the pool being able to use it

no pool

was super clean, cozy staff helpful and loved the pool

the pool temp was perfect for our littles to play and they had the best time

the pool is good but needs to be resurfaced

clean room, nice linens, nice pool, jamie at front desk was nice friendly

pool, kid friendly, hot breakfast, great location with shopping, eating and children activities

the pool needs some updating

outdoor pool fresh baked cookies

she also made sure the pool was open for us

the king suite with his own tv made him feel like a prince and the outdoor pool was beautiful

pool area was clean

loved, loved the awesome pool

), swimming pool, in-room refrigerator, microwave, iron, hair dryer, and coffee were all very convenient and

we loved the location, nice pool & it was quiet.

very clean room. pool looked great. breakfast was very good.

very nice pool

did not use pool but it was open and people seemed happy

the pool was smaller than expected.

pool was great, a little chilly in the pool room but water was a good temperature

the pool & breakfast

the swimming pool was also

good breakfast, location and staff

very neat and clean. nice pool area. friendly staff. good breakfast options.

friendly, clean, excellent breakfast

clean room and nice breakfast

due to covid-19 breakfast was not served but brown bag was available.

it was a little pricey and the breakfast wasn't all thar great not very good options.

location, fitness center

we unfortunately slept through breakfast but it smelled fantastic

hot breakfast wasn't hot

good hot breakfast

coffee was good, and the breakfast food was tasty

there was a bar and we sat out there and watched preseason football, had a cocktail, and talked to others doing

breakfast was good

free breakfast was not as extensive as some we've had at other hotels, but adequate

the breakfast

need to monitor the pool area better

super nice staff! very clean nice pool and workout facility.

always a great stay! clean. nice pool. bbq area.

wonderful coffee. beautiful rooms. nice pool!

oh and the pool is awesome

the pool was small.

if they only had a hot tub. there is a pool and good fitness room.

pool is a little small

we made use of the exercise facility and were only staying one night or we would have used the pool too

kind of a noisy location, like most hotels, the pool was out of service

clean, great breakfast, comfortable bed, indoor pool

kids liked the pool

the pool was lovely but i was bummed there was no hot tub.

we didn't use the pool but it looked like it was great fun

was amazing, the room smelled clean, everything was there nothing broken or wronged, the pool was relaxing (even tho i had forgotten my shorts my girlfriend sure enjoyed

hotel and service was great. the inside pool was great.

breakfast was exceptional! pool was great!

he let us stay longer in the pool because our 3 year old daughter really wanted to swim

pool

wish the pool would have been open but i understand with covid it couldn’t

highly recommend and not to mention the breakfast

the continental breakfast was awesome, with nice variety

had a great breakfast, the hotel was clean, great location and was quite

we also got a late check out, which helped, because the concert wasn t over until late

there was nothing i didn't like! great staff! great manager. great hot breakfast!

wonderful! great breakfast! very clean!

cleanliness, hot breakfast and comfortable beds. the staff were all wonderful.

great breakfast. staff very helpful

very good hot breakfast. large room. kitchen. easy tv.

need to have more waffle makers - the line was very long and with kids it is hard for them to wait

the location, the spacious rooms, the kitchen, pool area, breakfast everything really

you had to go through the pool area and there were a couple doors to go through

pool was cold.

it had everything you wanted except swimming pool

location pool

got to check in early and my kids liked the pool.

the swimming pool was large, and clean

the pool did not look very clean!

the pool was cold. the parking was horrible.

nice staff, great pool, room was amazing and very clean

loved the indoor pool

breakfast and the pool were shut down due to covid, but there's little to do about that.

the pool, heated. the location, near surgery center. the staff and facility very nice.

the pool was too cold besides that i had a great stay.

pool is fantastic once you get used to the temperature and secure entry using your room key

pool covered and not open due to pandemic

pool not

bed was comfortable. room was clean. enjoyed the pool.

the pool wasn't open yet. it was in the 80's and i was hoping that it would have been available.

the pool area was relaxing

there was an indoor pool and exercise room

pool was broke and we had little kids coming in so we sent them to a different place.

a jacuzzi would have been nice as well but the pool was warm enough and it

pricey and the pool was closed

pool area is really warm for someone just watching children and it’s acoustics are loud due to

pool was nice, but cold and the weight room was very nice

super clean hotel and rooms! nice pool, friendly staff and great location

like that the pool was closed and there was no breakfast but that wasn’t the hotels

the temp on the in door pool met my needs

very clean, very nice hotel. modern and comfortable rooms. nice pool and outdoor area.

the pool was great

the pool was very relaxing

pool could be open later on weekend

if the pool room could have more venting… but that’s the same with all indoor hotel pools

kids enjoyed the heated indoor pool

the pool was having issues & was not open

staff, cleanliness, pool, rates

nice pool area

there was even a pool and breakfast was substantial and good

loved the salt water pool during the summer

the pool was awesome

indoor pool and breakfast

staff was friendly, nice pool, and clean and accommodating rooms!

thing that could have made our stay extra awesome would be if there was a hot tub along with the pool

my grand babies loved loved loved the pool and felt comfortable and at home as well

the free breakfast and pool. the room was very nice and clean.

didn’t get to enjoy the pool because we didn’t have time but we would have loved to

pool

great warm indoor swimming pool, comfortable bed and pillows, nice towels, good breakfast

location was great food was excellent the people were very friendly and helpful with directions pool was

the gate to get into the pool is terrible

pool area was also nice with a fire pit

clean. good breakfast and dinner. friendly staff. nice pool

no indoor pool

fingers were easily pinched when opening the pool gate and very difficult to open if you were carrying a child and

pool/ patio area complete with grills

the pool was great

the pool towels were the softest i’ve ever encountered at a pool

wish the pool was a little larger, but all in all it was great!

it was perfect for granddaughters 10th birthday ! they enjoyed the pool and breakfast the most.

swimming pool should have been open up all night

pool & hot tub was great after a day

my family and i particularly enjoyed the pool and hot tub

clean indoor pool

clean pool and hot tub area

that it had a pool hot tub and jacuzzi sweets

love that they have the indoor pool and jacuzzi

the pool & hottub were phenomenal

the inside pool was a delight to our family of 20

nice and clean room. kids loved the pool. great breakfast

it was a little bit outdated, pool area needed some work

pool was very nice and the breakfast was

the pool area, pool and hot tub were not clean

the pool not being on the inside but that ok

the pool and service was great

great location. nice pool. friendly staff.

almost like pool chemicals had been mixed or stored their

the pool and pool area was not well kept and the furniture was old and broken.

pool a little dirty, chairs out by pool broken.

to lock the pool to outsiders…there were 3 kids hanging around the pool, swimming in there underwear

the children enjoyed the pool which the area was very clean

the pool was clean

pool and hot tub very clean, room was comfy and clean, staff was very very nice and helpful

the pool was clean & staff was very friendly

great breakfast and fresh. pool and hot tub. comfortable beds clean and fresh.

hot tub, pool breakfast buffet

great breakfast, easy to use business center. pool and hot tub great!

pool hours were nice as it opened at 8 am

loved hot tube and pool

room was great. pool and hot tub was great. breakfast was great. staff was excellent

was great, staff was even better but the beautiful scenery around the pool was my favorite

everything, the hotel and rooms and pool were clean and the staff was excellent and friendly

the staff was awesome. the pool/hot tub was great. it was quiet. the bed was comfortable.

great bed and pillows. pool water was warm and nice.

pool water was very cold for an indoor pool

staff, very comfortable rooms, good amenities, good pool

friendly staff, comfortable room, outdoor pool

the staff was wonderful..the pool stayed open till 10 that was great.

excellent air conditioning and immaculate swimming pool with great outdoor furniture

our room had the pool fence obstructing an outdoor view