upon check in no one told us about the restaurant, pool or anything available at the hotel

wish there was a pool. wish the beds were a bit softer.

no facilities at the hotel like a pool or hot tub.

i really love the spa pool at the hotel, we had it all to ourselves too.

jacuzzi was great, but it would've been nice if there was an indoor pool as well

staff are really friendly, everything was clean, the pool area was great and the location of this hotel cannot be beat

the rooms were nice and the pool was great

located, pool water is warm :) many restaurants on the street, close to everything

swimming pool was warm, clean just fabulous.

and pleasant surprise there is a heated pool on site

the pool wasn t working

the tub for some reason was only as hot as a swimming pool

no pool

we liked the fitness centre but the pool area was off-limits due to renovations

fact that the pool was under construction, but there was absolutely nothing that said it was

blackout curtains helped us catch up on much-needed z's and the pool helped us work off the free breakfast

loved the pool and hot tub

comfortable bed big rooms good pool and spa.

warm pool towels would be such a bonus :)

ffles every morning)

the only downside is that the pool and fitness area is a long way from my tower

pool not open

everything was excellent just the pool. kids were very loud

having to go outside to get to the indoor pool was not fun.

location, club lounge was excellent, facilities

pool area looked a bit tired, but that all

pool area could have been nicer, but the kids loved it anyway!

we enjoyed the swimming pool and steam bath and used the guest laundry facilities

a hot tub near the pool would be nice

location is great, staff helpful and friendly, spotlessly clean and great facilities including pool and laundry

big rooms, and comfy beds. spotlessly clean. pool, spa and sauna an added bonus. great location

cleanliness, location, pool, staff

pool, steam room, jacuzzi and gym to ourselves almost every day - all clean and well kept

book again, enjoyed the pool facilities and comfey bed

views over english bay, clean, great bathroom and loved the pool, steam room and jacuzzi

lobby is gorgeous, pool is nice

great facilites and having the pool and hot tub was a great way to relax after sightseeing

it s beautiful, classy, has a gym, pool and a spa and a 7 star restaurant

pool was great, room was spacious and service was excellent

the lovely pool and hot tub area also has an outdoor area if you want to lay in the sun

i love the pool as well

as we entered our room we had a gorgeous view of the pool and the mountians in the distance

exceptional stay! the pool is the best in downtown vancouver.

the spa the bikes the pool the h2 restaurant

indoor pool area is looking a little dated and could use a freshen up.

all of the drains drained without pooling

the location the room the bathroom, very nice, with a shower like a swimming pool

how close it was and had a bar near by

the staff was very accommodating when i asked for an early check in

arrived early and were offered early check in and they also upgrade our room for free

the pool and hot tub was an added bonus

the only comment i have is that the pool was murky.

pool floor was dirty.

the holiday decor/ location /comfortable elegant room well supplied/ loved the pool

pool and gym were great and location

peloton bike specialised weight equipment in gym not able to use

staff went above and beyond by dropping off cookies for the kids in our room :)

huge bath tub in the middle room and room service for breakfast! amazing staff.

the food from room service was surprisingly tasty

decor of the lobby, bar and rooms

location was excellent. it was very clean. good restaurants. nice pool and gym.

the pool as a part of the music club.

everything from indoor hot outdoor pool and the tech they used in room most things u can control with 3 panals 2 around bedroom and

water pressure was good, bed and pillows were comfy, elevators worked well, pool and hot tub were relaxing

the pool was closed for an event but we were invited free of charge so went along to a fun party

views, spa and pool

wifi was good, pool and gym were great

we were also given the opportunity to have a shower in the pool facilities to freshen up at night before catching our flight

the pool is not big enough

loved the swimming pool! especially at night.

the hotel was super clean, even in the pool and fitness area

had the time to use more facilities eg pool and breakfast

i got to swim in the pool

area and the floor around the swimming pool was ice cold

the pool is very good and breakfast was good as well

robes and slippers was a nice extra touch :) bathroom was nice and clean :) kids and i walked around the area and felt safe - pacific center shopping area was within walking

room service was expensive for the quality received

location, central to lots of places to eat and the ice skating which our kids loved

good location excellent laundry bottle of water

about this property is just great, the location, the ambiance, the room size, the bar and restuarant

amazing staff - friendly and accommodating surprisingly warm outdoor pool nice room, great view

has pool and gym

excellent pool and the staff accommodated my fussy preferences like pros.

great room - nice outside pool on 4th floor.

hotel has incredible amenities, including a sauna, pool, gym and hot tub

more chairs around the pool would be good

fitness room and nice outdoor pool and hot tub

pool was drained on our last day

also the availability of the spa/pool area for those of us running the full and half marathon to shower after checkout time

pool

wksworth and reflections

beautiful hotel, lovely pool and great cocktails in the lounge.

it's a beautiful place, and we spent a lot of our time on site enjoying the relaxing pool/sauna, the wonderful cocktail bars, and two different restaurants

large luxury feel to the room and amazing spa with great massage treatment and pool

is nothing bad about this place, my only comment would be that the pool area would be extra great with a jacuzzi and/or a sauna

pool and hot tub was a great experience and more importantly, felt very safe with the covid

staff were wonderful and friendly, the exercise area is exceptional and the pool/sauna/hot tub were terrific

rfect for a getaway in a heatwave

time, loved the pool, sauna and steam room

the location is on the doorstep of all kinds of activities, and the pool was a welcome relief after a day of walking and biking

great customer service , excellent restaurant, gym , pool and jacuzzi. clean rooms

excellent location , good gym and pool

and friendly staff, very comfortable room with amazing view, good gym and pool, excellent location

the pool needs to vacum and pool wall s need to be clean tiles also.

great location. beautiful views. amazing pool and gym.

my kids love the rooftop pool

the pool and hot tub were great and the area is easy to navigate with lots of great food around

nice location. spacious and very clean rooms. nice outdoor pool and hot tub.

pool, bar, food and location

it s a great location. love the swimming pool.

were that there were no towels or drinking water in the steam-room/locker-room area, and that the pool officially opens at 6:30am -- which can become an issue if you are in a pool-facing room and

has an outdoor pool and hot tub too

outdoor pool, amenities are very nice and comfortable

the pool and spa were awesome and location excellent

amazing service. perfect location. relaxing pool area

comfortable room, great pool, friendly staff

well kept, excellent selection of art, excellent and non-crowded pool and gym

furnishings, the pool all excellent

location, heated pool, very comfortable , good quality shampoo and conditioner, valet

garden with tall trees and a heated pool 7 floors up in the centre of the hotel was a delightful surprise

only my part not knowing about the pool i would have brought floating device for my son

the pool and hot spa were great for relaxing and catching up with other

the pool is great and the staff are wonderful

hotel staff, the room, view, location, the pool, dry sauna, steam sauna

pool layout of the apartment good location.

is a rule that no kids are allowed at the pool

gym & pool next door at y

loved the location and the gym and pool use made the difference

use of ywca gym and pool facilities next door was great

you can also get free day passes to the adjacent big sport club which has a swimming pool

the pool and hot tub were a perfect way to relax

the location, the pool, the wifi, the spacious room & the staff

great staff also allowed us to use the pool and hot tub before checking in.

the common usage areas like the pool, laundry, gym are very accessible and well maintained

nice and helpful staff amazing location pool with jacuzzi spotless clean free apples in the

location is amazing, the stuff are very welcoming and helpful, they even offered me a early check in with no extra fees and helped me book a taxi to the airport

it had a business center and also laundry facilities

the fourth floor the wifi was very problematic - i had to phone and talk to the internet expert myself and he rebooted

the room service is offered once in 3 days, however, you can request if needed on day to day basis

as far as my room , no exhaust in the bathroom and grab bar was to low for shower s.

excellent room service breakfast

i order breakfast in my room and was delicious

however the worst part is the bar that all afternoon and evening was blaring out base heavy music which even on 11th floor was

the fitness center is spacious and updated

small rooms, poor service

enjoyed the pool

no pool

parking was included (or cheaper at least) and that the hotel had a pool for the kids

size of the beds, the gym and pool area

pictures make it look like the hot tub is a pool. i felt misled.

robson is around the corner, the stadium is just across the street and the parq casino is 2min walk

nothing at all but i didn t visit the spa or anything else in the hotel. basic sleep only

loved the late check out time also

in the morning of check in and asked the man at the desk if they could accommodate me with an early check in

restaurant provides room service according to hotel staff

lunch by the pool was terrible relaxing

my favourite part was the pool and the spa

service at the pool.

corner suite fairmont gold, absolutely gorgeous room, dramatic views of the bay, downtown and the pool , a lot of room in this luxury suite for a family of 4

but, maybe something i didn't like and wasn't able to experience was the pool area because the weather wasn't great when i visited

location, view, nice indoor pool.

the pool facilities that guests can use were superb and a real pleasure to use

location and access to beautiful health club and lap swimming pool

small piece of information we didn t realise ahead of our booking is that use of pool is not permitted for under 6 s, we wanted use of a pool as such would have booked else

pool and fitness centre the breakfast -simple but really sufficient, with a good coffee and orange

the pool and location was close to everything we came to see.

the pool was great and was accessible to suit our schedule

loved the remodeled pool area

the pool was closed during our stay, which was disappointing, but gave us a chance to visit the

swimming pool was grand too

outdoor pool was fantastic

location, food, outdoor pool, fabulous room with a view.

staff were so helpful we were even able to use the pool for a shower before we flew out in the evening we were

we used the outdoor heated pool and the hot tub - amazing to swim while looking at snow cap on the

the rooftop pool, the hot tub the gym and room service were the highlight actually even the location and the

location fantastic, room fantastic. pool and hot tub superb.

the pool and hot tub add on to provide exceptional relaxation

overlooked the pool which was a little less private than i would have chosen but not a big issue

we really enjoyed the rooftop pool; such a beautiful area to sit outside and relax

we could look out and see the harbour, cruise ships and other watercraft, the pool etc

the front desk helped me with a refrigerator for medication and got me a late check out!

and the rooms were spacious and facilities were great pool and hot tub in the airport

but checkin was super quick, they gave us a free crib seeing how tired we were, and breakfast and pool were just what we needed

how about swimming in the pool or working out in the gym whilst looking down on the check in terminal

the exercise and pool area is well maintained and clean

pool, massages, food. everything

the pool is the best although very cold

gorgeous pool area overlooking the fraser river

there s a great gym, a pool, starbucks coffee, and the staff are extremely helpful

the swimming pool, casino, the outdoor patio and restaurant.

that we're able to see the richmond market for the first time we had some good family time in the pool our needs were met by housekeeping

and shower were a highlight along with the excellent service, free airport shuttle and outdoor pool

pool and hotel - unique design aesthetic but well built

i like the pool and the tv and the bed

great hotel. nice pool and spa. nice staff. super comfy beds!

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

the amenities such as the heath centre and pool are clean and well kept

the access for the pool was tricky for mobility challenges.

friendly and helpful staff. super comfortable room. food was fantastic. pool and spa were great.

the staff was wonderful and the pool was great

great facilities, awesome rooms. comfortable. great pool and gym, nice restaurant.

wonderful pool, hot tub, and exercise facility

pool and hot tub were excellent and the on site bar and restaurant met my overnight needs

your pool and gym

pool and gym facilities were great

well kept, the pool was clean and a comfortable size

in was easy, nice dogs, good korean restaurant nearby, great price, kids loved the pool and so easy for the next day s flight

no breakfast included pool was an added benefit of the stay

nice and clean it had a indoor pool and hot tub restaurant on site that delivered to room

nice having a small pool and jacuzzi after our flight

hotel room was very quiet and clean and i also enjoyed the pool

the pool and hot tub were nice

and the pool was awesome

location and pool.

the kids enjoyed the indoor pool very much

the water in the pool is cold, maybe if there's a way to make it a little warmer

pool change room was so far away and the air conditioning was so high in the pool area that it was

staff were very friendly, loved the pool slide.

there's an in door and outdoor pool

i loved the pool and the room!

pool was clean and fun for kids

pool area was slightly small but good value for money

the jacuzzi, the pool and gym room!

the hotel has an indoor jacuzzi and small pool

& smooth check in, rooms were clean n crisp, amenities (pool & spa were used both were clean &fresh) parking space available, staff were very polite n

clean, location, parking, pool and hot tub.

my kids didn't want to get up until i told them ihop was next door for breakfast

they also have a free airport shuttle

and kids wearing light clothing

friendly staff & loved the shuttle bus service.

also facilities were of a very good standard, and the room having a kitchen

booked it specifically because it had a pool

pool is actually outdoor pool

free airport shuttle and close to airport. good sized family room. pool open in march!

noisy partying in the pool that went on until the early hours of the morning

comfortable, clean and frequent shuttle to the airport.

that the pool wasn't ready

just would have liked the hot tub to be with the pool

the restaurant downstairs with the pool table was awesome.

pool and hot tub.

the pool area was very clean and the temperature refreshing

great location. pity the spa pool was closed

the pool area needed a bit of maintenance and cleaning.

though at that hour we couldn't see much of anything

pool is outdoor, there s carpet everywhere, it smelled like cigarettes on my floor, the

good size rooms. did the job. good night rest. had pool for kids.

the shuttle to take was the hilton shuttle and no one told

location i have stayed here before not having shuttle service added $60

for shuttle to/from airport, despite ad for free shuttle

was a strike so the hotel shuttle wasn t running but we didn t know so stood outside airport for quite a while

advertised as having a shuttle service to the airport, but did not