wish i knew they were doing renovations, bar was closed

kids running up& down the halls,knocking on doors

large amount if kids running halls all hours banging on our door screaming. very disruptive.

very noisy - kids running up and down the hall while trying to dleep

woman at the bar didn't seem to want to work

breakfast wasn?t great but was ok. pool needs some fixing.

pool and hot tub could have been cleaner.

the pool heater wasn’t on so it was freezing

pool bottom seems to be needing replaces

the rooms were clean, breakfast was good, and the pool was nice to go swimming

the swimming pool water was extremely cold.

nice pool and hot tub

good location, the room was spacious and clean. the pool was nice, but small.

hotel, there was a baseball tournament so the place was packed full of children that took up the pool area and other areas non of there parents kept an eye on the little disrespectful kids either

enjoyed the pool and hot tub

pool was fun for the grand kids. breakfast was good!

loved the pool!

great new hotel, nice location, kids loved the pool and breakfast was spot on

heated pool, gym'

the heated pool was also nice for my grandchildren and they had a blast

wished it had a hot tub in pool area.

the pool was out of order a majority of the stay.

pool and pool room felt very dirty and disgusting

loved the indoor pool, great friendly staff and the beds were very comfortable

in the pool area was pretty overwhelming

the pool was extremely crowded.

updated room. comfortable bed! clean rooms. pool and bottom were very nice!

liked the property; only disappointment was the day we wanted to swim, the pool was closed for cleaning

the pool area was nice, and there were plenty of towels

the pool was open too

everything was what was expected. it was clean, comfortable, and my kids had fun in the pool.

no hot tub, pool was small.

i did not try using the pool, but having one at all is nice

towels at the pool were fluffy not

pool was small. no hot tub.

the pool area is clean and has a smaller pool for smaller children

3 pillows on the bed instead of 4 and a group of children being loud and rude in the pool and had no adult supervision

pool was crapped in and they used strong chemicals to clean it and it burned my eyes to even sit in

the pool was amazing. super nice and great for my team to come in

very kid friendly. a nice pool area for our littles and bigger kids

the pool was ice cold

robes in the room and the pool area was functional and bright

pool was extremely cold

pool and no notice before hand about that

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

if anything, the pool could be bigger.

loved the saltwater pool & hot tub

small pool

pool and hot tub was nice and the room was spacious and stylish

indoor pool and outdoor hot tub, both salt water were awesome!

pool, hot tub and the room

the social hour and amazing breakfast! my kids loved the pool as well.

nice staff, comfortable beds, soft pillows, good food, usable lobby, large gym, pool ,hot tub

happy hour with food and drinks'inside outside pool our daughter loves

property had plenty of parking, staff was really good, pools and hot tub clean.

the pool looks inviting

we wish you had a clock for the pool area and more handicap rooms.

not much for breakfast options yet and pool was closed.

the pool also works great for my handicap wife and the pool was heated this time

it was great to have the pool open and available

staff person, fabulous comfy room and a great breakfast

pool. the room was huge and had a little kitchen with a full size fridge.

breakfast was amazing and the bedding was very comfortable

excellent location good breakfast free laundry. great staff

breakfast is good the most important for me is the cleanliness and the room is very clean

easily accommodated our need for a crib and allowed choice of floor to ensure quiet kids toys and pool floats available in the pool

the pool and hottub were clean

like many other pool, swimming pool water is too cold.

also offered amenities, like a pool and fitness center

was a group of adults in the pool area drinking and having a party we told front desk but they didn t do

cleanliness and organization of the room and the pool.

nice, warm pool and very new property

the room with the pool and jacuzzi was very, very warm

great breakfast and other facilities like indoor pool

we were placed in a room by the pool and it was surprisingly quiet, despite guests yelling and playing in the pool area

should have a lifeguard in the pool!

gym and pool are first class!

toilet did not flush correctly, hot tub in pool area was not working

indoor pool was very nice for the kids. large size and plenty of places to sit.

guess a hot tub in the pool room would be awesome just because i was a bit cold in the pool

were very comfortable, bathtub was superb, nice bar but would’ve appreciated a couple of more substantial items on the menus instead of just

beautiful clean hotel! loved the decor! loved the bar area off the lobby.

pool was out of order.

indoor pool

excellent coffee and the pool was nice and warm

my son swam for a bit, and the pool water was really cold

only disappointment was the lack of a hot tub in the spacious pool area that contained a decent sized pool

just an overnight stay so no pool use but it did look like fun

the pool temperature was also very comfortable for a morning swim

the pool water was cold. wish it was warmer.besides that, everything was great

fresh breakfast, warm pool, clean rooms

though we didn't use the pool or the gym, the areas were gorgeous and looked so inviting

breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good size pool and exercise room

friendly great customer service an 24 hr pool

the price for the value was outstanding , nice to have a 24 hour pool area and the room was amazing

location of the swimming pool

pool was freezing so the heater must not have been working

nice room, pool was great

no hot tub, pool was small … only six people made it small so i had to leave

the pool was great. was super clean and didn’t have any funky like other hotel

adults and children that literally took over all the public spaces, the lobby, food area and pool

pool was warm

clean pool and warm hot tub, plenty of sidewalks and areas to walk your dogs

my daughter was able to enjoy her first time being in a indoor swimming pool.

like crackle barrel, a mexican restaurant a wendy’s and a hy-vee express, the jacuzzi in the pool area works

i didnt like how dirty the pool water was or how cold it was and i hated the hot tub didnt work

the facilities are lovely: pool and jacuzzi, outdoor sitting area- all inviting

pool wasn't heated. no hot tub.

pool was open and fitness room was very nice

know there was a pool, no breakfast info

the only concern is about the pool was full there to many people for the space

had a great stay and the grandsons loved the pool

the staff were very friendly and accommodating. the pool was warm and the rooms were very clean!

the pool wasn’t open at all

kept the pool open past hours so my kids could swim after we got in late

staff, fitness center, pool, and breakfast

pool, hallways, rooms, everything was very clean

the pool and hot tub were very nice and big

great indoor swimming pool, close to business

clean. staff. breakfast. pool.

pool and hot tub were large for just a plain hotel pool

staff s friendliness, room layout, pool & hot tub, price.

breakfast times could be longer, and checkout time could be later as well

really enjoyed the yogurt bar! )

outside was overgrown & looked abandoned woman living in her car in the parking lot

clean, nice neighborhood, room was huge, staff very good and breakfast was hot and yummy

did not go to there breakfast not a breakfast eater

nice pool and hot tub

the proximity to a lot of things to do. the grandkids loved the pool.

waterfall on hot tub needed repaired, but hot tub and pool worked fine.

the pool was a comfortable temperature and clean

kids and i stayed and they both loved the pool and the overall theme of the establishment

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

awesome pool and family friendly.

indoor pool facility very nice and comfortable.

pool and hot tub were nice

there were no guests in the pool.

mily with 4 children ag3s 11,9,6,3)

the pool area was awesome and we all enjoyed it

we stayed in a poolside room and were very happy with how quiet it was even when there were children in the pool

everything. the room the location the staff the pool. overall wonderful. can't wait to return

our room was over the pool, with a window to the pool, so we could hear the people screaming and playing in the pool at

description of the property indicates there is an indoor pool and hot tub

was hoping for a pool & hot tub

no pool.

no pool. there was one listed.

nice facility with beautiful rooms, a lounge, bar, pool tables, and lovely outdoor seating area

, pool,was clean and not over chlorinated

there was even a heated indoor pool

staff was very accommodating to my special needs, my daughter loved the heated pool with the color changing lights and the large variety of breakfast choice

pool was comfortable & overall way better than we expected for the price

there isn't a hot tub in the pool area and they currently aren't serving breakfast due to covid

breakfast was still served, there a pool, courtyards, solarium, sauna, hot tub, fitness room, arcade, and a little store

you like grits, the breakfast bar had everything--very good, spend hours in pool also, and was very clean and

i like to sleep in a chair like that i also appreciated the fast pickup from the airport the pool was nice

we did not have the opportunity to experience the food or pool

breakfast was amazing. staff was amazing. wonderful pool & hot tube.

pool downright cold; hot tub terribly hot.

pool was really cold.

the pool was a great size

pool area and pool were cold with cold air blowing from the vent

room was dirty and sheets were to small and pool had no towels

no breakfast.

forgot the tell everyone there was an additional pet fee

own spa tub in room and don’t have to share one

and we where charged more for our pet fee than is stated on bookings we had to pay 30

owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we wanted more…

swimming pool was a bit small but not a big deal

the pool water needed to be allot warmer... definitely.

nice pool area

pool was really small and has way too much chlorine

the kids loved the pool

very clean. everything up to date. beds and pillow comfy. kids loves the pool and hot tub

the pool and hot tub was fantastic

we did not use the pool or exercise area but they looked good

brought the kids to the pool; pool was really cold, as if it wasn't even heated

pool was extremely cold and hot tub jets were not working.

everything! breakfast, pool, suite property was amazing

ring around the swimming pool, looked like the sides had not been cleaned in some time.

only complaint is their covid restrictions. have to reserve the pool and fitness room.

pool & hot tub was relaxing also

pool was a little small

were a little disappointed that there was no chocolate bar in our little bag, just a bottle of water

kids running the halls at 1 am

having a small group of adults it was disappointing that the pool & bar areas both closed at 10pm

loved the breakfast and the in room wifi- bed was pretty darn comfy

kids running the halls at 1 am

not much, but might be time to do some updates in hot tub and pool area.

the pool was a highlight of the trip

good atmosphere, not overpriced. has a hot tub and pool.

great pool. great staff, except kicking the kids out at 10 when the game was still on.

location was good. pool and hot tub were excellent!

breakfast was good and hot

complaints were the hallways smelled weird, a sewer type smell at times and the breakfast hours felt limited

breakfast room nice

the breakfast is a typical hotel offering

just wished that breakfast would have been available earlier

no pool

there was an unusual smell throughout the hotel, a pool would be nice

to i-80 & i-35 pool/spa access without kids no extra towels 2 bath, 2 hand & 2 washcloths fresh fruit bananas,

nice jacuzzi suite with attached patio. decent breakfast

laundry machines out of order. didn't seem as if there was an intent to fix.

loved the layout of the hotel lobby, easy access to various entrances, pool area was awesome.

we didn't go in ther pool but there was a lot of space and the pool was a nice size

they are renovating now- it did get a bit noisy and the pool area in in work

the pool area could use some attention

this hotel was easy, the rooms were clean, pool was open late, and room service was merely a call or click away

just mark the two bathrooms on first floor near pool as 'unisex' or something

the outdoor pool, the staff was nice, clean, facility

clean outside pool

clean and comfortable room. nice outdoor pool.

the pool wasnt open and the room didn't get as cool as normal for hotel room.

pool and cool air in the pool area

i especially appreciated the exercise room, pool, and friendly family staff who were always ready to help with a question or request

location breakfast pool

no pool shutdown sounds like no pool ever again.

service, good location, comfortable bed, clean room, nice pool and breakfast

the pool

know with covid & being short staffed, they have had to cut their pool hours down

stood in line to check in for over an hour because they have too many birthday parties at the pool for people that aren't even guests

a poolside room which is nice at night when your kids are swimming but not so much in the morning

pool was nice for the kids

i liked that they had a swimming pool and a jacuzzi.

i liked the location. the service and the pool area

had a nice variety of options for breakfast, and although i didn't get a chance to enjoy it, the pool/hot tub was clean and well maintained

the pool was nice beds were comfortable breakfast was good

we had fun in the swimming pool

staff was very nice and informative to tell us about the breakfast times and menu

to airport with 24/7 shuttle you can book to/from des moines airport

it was clean, very friendly helpful staff, great continental breakfast…

checking in was fine other than the random kids running around

had ordered a spa bath king suite for our anniversary we arrived to just a king suite

breakfast was good, the pool was good

loved that there was a pool

pool area was well kept and clean

it ,very very close to everything which made it very convenient ,great pool area ,breakfast was good ,staff was nice ,had a great

the pool area was clean and the water was warm

rooms are large and having a kitchenette was a plus

breakfast was great. location, great! staff, great!!!

the kitchen was a dream - a small full-sized fridge, dishes, a dishwasher, sink and cupboards

having a full-sized fridge and a functional kitchen with plates, silverware, etc

friendly staff, cleanliness, great breakfast

people out in the courtyard the whole time so there wasn't very much appeal when it came to the pool and hot tub, which we were the most excited about

awesome pool and lobby area really clean good location

strong chlorine smell from pool

rooms-comfy beds-great food-kids loved the pool- great hotel for traveling families

the smell of chlorine (because of the indoor pool) was a bit overwhelming for me.

small gym and pool - need some updates and modernisation

only downside to this hotel was the pool and hot tub

the pool and hot tub were nice. the morning worker for breakfast was really nice and helpful.

like the pool or the fitness room

pool was loud with kids but that's what it's for!

pool is big and great for kids

she got towel for us and restocked them in the pool area

it's comfy, nice pool, clean, amazing breakfast and so much more

loved the room, the breakfast and pool!

we booked the hotel we were told the pool was open only to arrive and find out it was closed

our room window faced in to the pool area and it was actually really pretty at night

we had a room facing the swimming pool, and it was very noisy because of the cleaning water machine

pool room very nice cleaned and very quite

they have an indoor pool, awesome breakfast (daily) and the staff is fantastic

staff is very friendly and accommodating. pool is nice and warm. great breakfast!

the pool is heated to 92 and feels amazing

pool clean and nice

great staff. great ammenties. love the pool and hot tub

the pool, spa and sauna were lovely additions to the affordable accomodations

she then explained where my room was located, told me about breakfast, the indoor swimming pool hours, and about the pub/bar area they had at the hotel

was that we went during spring break, and in the middle of the day, they decided to close the pool area for several hours

pool area was incredible

the single window only opened to the pool area which was enclosed, so very dark with little ambient light even in the daytime

room was clean. pool was warm. breakfast was good

and being poolside wasn't what we would of chosen, but the price, location, and shuttle made it worth it

no pool or breakfast. i understand that that cannot be avoided.

pool

due to covid i havent experienced breakfast or the pool, which is understandable

all of us , we were very grateful for that , we had other family staying there also , and the pool was lovely , oh

the pool and hot tub was great to soak in

the pool was very large and the workout rooms were top notch

pool and exercise room, omelet station, bar and appetizers.

pool was a little too cold, plus i thought there was a hot tub, but that was a little disappointing

pool too cold to use

pool could have been a bit warmer but was nice

the tiny pool.

pool is pretty small

only didnt like the pool, big disappointment

it was great!! pool was warm and kids loved it!! breakfast was excellent!!

wish the pool was outside

pool area could have been warmer. otherwise very nice.

we loved the location, comfy bed, pillows, pool, exercise room

the beds and linens were extremely comfortable, the best part was the pool

wonderful large (cold) indoor pool and hot tub - that was the draw (10/23/24) i'm adding the date because it took 5 phone calls

pool area sort of smelled weird

location & pool.

the deep pool and the view. i also like how close it is to down town.

pool but way to much chlorine.

it was clean n the pool was clean n open n the stuff was good

use the pool, no time

the pool was great! the whole hotel was very clean.

the pool was beautiful and overlooked des moines and the whole place has a warm feel

we enjoyed our time at the hilton. wish the pool hours were until midnight.

pool hours

location, cleanliness and pool

pool heater was broke the whole weekend we stayed

pool was out of commission for repairs, but we were able to use the hampton inn suites pool which

nice size pool. nice size rooms. great location. good breakfast selection. covered parking.

pillows not the best. pool room is super loud

was nice and clean, easy walks to everywhere we wanted to go and solutions for the pool

elevators are small and the pool is too cold

the pool water was a bit cold but otherwise it was good

pool area was a noisy it echoed

pool was great and beds were very comfortable.

pool, gym, and a few other things made the stay well rounded

the kids enjoyed the pool area

the space of the room, continental breakfast, pool, cleanliness, and location all stood out.

loved the coffe in the lobby, and the pool and hot tub were very nice too

the room, pool, hot tub, breakfast, location,all the staff

had really good views of the river pool area and hot tub were great

the pool was closed for renovations but everything else was great

great location, easy to park, most places in the city are walkable, excellent breakfast, nice pool area and workout

chlorine in the pool is to much. you u can t even sit pool side without eyes burning

hot tub by pool.

the man creeping on our teenage daughters in the pool area.

hotel, staff lovely , free breakfast and free evening snacks and beer, large rooms, swimming pool, free laundry

pool, beautiful room, comfy beds, delicious breakfast, and friendly staff

great staff, super clean hotel--room, common areas, pool, jacuzzi; very quiet.

renovated, very clean, comfortable bed, indoor pool and great breakfast

was clean and comfortable the pool and hot tub where nice love the full size fridge and walkin

that the pool closed to early for my daughter

pool water looked cloudy.

the pool, staff and breakfast

the pool was the best

no indoor spa or pool

nice pool. people nice.

pool

my kids were very upset that the pool doesn t open until 10, and check out is 11.

staff was amazing.room was clean.an pool was nice.beds are comfy.

the breakfast was delicious and the pool was amazing. jacuzzi was my favorite part

right had to go to tv to turn on/off same with volume bathrooms were small they were having a pool party that lasted till 11 something and we could hear it though the window when pool supposed

pool's tiles were cracked and crumbling and falling into the pool

pool was not as clean.

pool was not open yet.

the juice for breakfast was horrible tasting. wish they had a pool.

that the pool and hot tub was actually working!!!

the pool area is dated but the water is clean and the chairs are comfortable

pool and hot tub were good

pool, clean fresh white bedding and towels, great staff members, flexibility, vending machines and

the pool is awesome though and usually i spend time relaxing there and in the spa

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

our loft-style room was super cozy and loved that it came with a full kitchen

thanks for the complimentary breakfast and free wifi

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

great breakfast, 12p check out so kids could swim

the breakfast was ok and the snack prices were outrageous.

clean great breakfast

the breakfast was delicious and the attendants for breakfast were hard workers and kept everything

location, friendly staff, good breakfast, very comfortable bed and pillows, quiet considering the 12- year old state baseball

first night, the pool was down

the games available, pool and workout room made our trip like a home away from home

the rooms are spacious with a full kitchen

the breakfast was the best hotel breakfast with lots of options

breakfast was ok but there was a man who was helping out at breakfast who went above and beyond

room. pool and spa. i would not allow glass beer bottles in that area.

it was very clean and had a very nice pool area. loved the snack bar! ac works almost too good

pool had way too much chlorine to where the kids were coughing non stop

great breakfast, nice pool, helpful staff and nice rooms.

it's clean, fresh, in a great location, has a nice pool and fitness room, and exceptionally friendly staff

it completely blew my expectations out of the water and the salt water pool was very nice

location of our room was very convenient to access from parking, lobby and pool

full kitchen, living area bedroom and bathroom

breakfast, seems like all staybridge suites have let their standards go when it comes to breakfast

the room was wonderful...comfortable, spacious, full kitchen. good breakfast.

no complaints. hotel was clean. free breakfast better than anticipated. staff friendly.

the hotel was clean and the free breakfast was actually pretty good.

facilities were very nice-pool, fitness, kitchen area

breakfast wasn't the best

breakfast very good

that due to covid, no complementary breakfast.

spacious, comfortable rooms and quiet and relaxing hotel with gorgeous views of golf course.

the golf course view was beautiful and polk city is such a cute little town

large rooms, setting on a golf course.

sits on a golf course, beautiful scenery, and nature await

was perfect, beds are comfortable, rooms are nice with a big bathroom, nice pool and hot tub, good breakfast, ample parking, outdoor seating was nice added bonus with a grill,

the pool may have been a little over chlorinated.

and i thought the pool and hot tub had a bit to much chlorine and salt combo

only complaint is the pool needs to be a lil warmer

water all over floor from pool to elevator. slip hazard

hotel, staff is very friendly, breakfast was well maintained and lots to choose from

good breakfast with some options

really clean and pleasant. i loved the breakfast area.

great breakfast. polite and helpful staff.

breakfast options were plentiful, pleasant staff

very small pool.

fitness room and pool- very nice and might i say 'clean'

pool hours

i enjoyed the swimming pool and exercise room

pool was out of order day we stayed

the room was very clean bathroom was great the pool was fantastic great place to stay

we didn't need the pool or anything, but if our kids were little and with us it would have been even more perfect

the temp of the pool needs turned up some

pool...hot tub...breakfast

pool and hot tub were warm

i do hope they replace the sauna , however the pool and hot tub were phenomenal

the hot tub and pool were a great amenity

the pool was very busy/ noisy

pool was great, room was great, breakfast was delicious and location was very convenient.

clean quite staff was great breakfast was hot pool was warm!!