wish there was more pool time

every sraff memeber was so kind. rooms was spotless and the pool was in working order.

pool is small there was a teams of kids in it from daylight till dark. but they were having fun

we loved the pool and the room cleanliness

and my girl son even got to get in the pool

room, pool, and the breakfast was great

believe the pool area should be opened later for anyone over the age of 18

the pool was closed.

pool was not operational during visit

pool was closed. breakfast ends early

was great except the pool

the only thing i was disappointed in was the pool was ice cold and we couldn’t swim.

pool was advertised online

nice common area to eat take out, nice pool area, good complimentary breakfast and coffee all day/night

i just wish the pool had been indoors.

we went there primarily bc of the indoor pool. when we arrived the pool was without water.

pool closed

pool wasn’t open and the mall across the street was shut down.

closed pool in august.

pool under renovation but still advertising as having a pool

pool still closed there were teenagers running up & down hallway at 11pm

the pool was closed. the location was tricky to get to.

pool was closed breakfeast was great

pool was closed

pool was not open

very nice atmosphere. the pool was open yaaaa.

pool was dirty and super cold

the rooms were spotless, the pool was available, breakfast was available, stafff was extremely nice very professional

beautiful pool, property, and rooms with views

the view of pool

it’s beautiful! great location and the best breakfast!!

breakfast is great

good breakfast- mattress and pillow good promoting good rest

breakfast is free and it is prime

staff, feel at home, beautiful place, love the breakfast

has a pool

pool was shaded but clean.

pool

gym and pool i didn't use but both looked nice, delicious free breakfast, bar open at night, very polite

friendly staff. walking distance to many great bars and pool halls.

no hot tub, restaurant or room service

bathroom area design was very well thought out,,loved the hide away fridge and microwave, free breakfast and cooked to order,friendly

to get through to room service and front desk

no room service no housekeeping ud83dude1e

complimentary breakfast and bar coupon. room was nice and clean

my only thoughts were that the pool could have been slightly warmer.

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

hotel is clean, staff is accommodating, and the scheduled pool/gym times are superb

pool hours

the pool was closed during our visit but that couldn’t be helped.

we enjoyed the outdoor pool

there was white stuff floating in the pool, but i was later told it was chlorine.

no indoor pool

i wish i had more time to enjoy the pool it was a nice day to be outside in it

pool was nasty

the pool was closed but it looked like a nice pool

pool great with the children

no indoor pool

only had an outdoor pool.

very very nice elevators were clean the floors room was very clean very nice hotel we enjoyed the pool will definitely stay

wiah it had an indoor pool.

parking was a bit of a mess, breakfast was mia, and the pool was not open.

the pool was closed, and there wasn't the normal big breakfast.

pool was still open late hours

the only thing i would say is that they should get an indoor pool to makeup for the hot tub experience the provide

pool wifi and breakfast offered food and fun in close proximity as well as hospital and mall in

waiting on the pool

this may be related to the pool area being closed and covid 19 as well

the pool was nice and the bathroom was cleaned nicely

still no sit down breakfast. pool was closed

the pool this summer was fantastic

we stayed at a hotel in town that had a cloudy pool which we didn’t even want to get in and not as friendly staff

pool was outdoor and smaller, but it was very nice and fun for the kids

the pool was smaller than i expected but it was not crowded so that was not a deal breaker.

spent the night talking by the pool

we decided to stay facing the pool and we didn't like that we like facing the interstate.

pool was clean.

good atmosphere, outside pool, breakfast.

pool was closed a lot mostly due to weather

com and that website make it look decent, offered breakfast, a pool said clean rooms, etc, and when i arrived nothing was like it said, they didn't offer

loved our room, pool and breakfast

pool wasn't open no breakfast but i know it's cause of covid-19 and i understand we did enjoy the

rained all weekend so couldn't get in pool.

i wish there was an in door pool and that it was a little bigger

the pool was crowed with kids

in the hallways had parts cutout with rubber mats thrown over it, the main doors to the outdoor pool area wasn't accessable, and the hot tub was not available for

renovation looks great, pool was perfect for our son, and breakfast was far better than anticipated

pool wasn't open

pet friendly no charge the kids loved the swimming pool

i liked everything about the room i had, and i liked that they have a pool.

no indoor pool.

the pool wasn't open and the parking area seemed rather dark.

the pool being open

no indoor pool

great location, clean room, nice pool, very friendly staff.

pool was out of service

breakfast didn’t really have enough options pool floor looked dirty was too uncomfortable with the sight of it to even get in it

the pool was not open

wish the pool was a little bigger but the kids enjoyed it

you a more private atmosphere - the back of the hotel sits on a small river and wooded area, the pool room is very nice which also overlooks the woods

the pool is closed but to covid. but the pool across the street at the hotel is open.

also the fitness and pool area was outstanding

the bed was a little bad on my back but overall comfortable and the pool was closed

the pool was also closed during my stay

that the pool was closed.

pool was in the parking lot with a wire fence.

the pool was kept clean the whole entire stay

breakfast over too early for us. pool tiny

friendly, clean, location, quiet, comfortable, indoor pool, proximity to sturbridge village, adjacent convenience store/gas, cracker barrel, and metro

disappointed in size of swimming pool!

nice pool

fun way to do breakfast, great fitness center

wife asked for two tea bags from the snack bar serverto take up to our room she was told the will be $4

the breakfast and bar were so good

the snack bar saved us but pizza availability would really have filled us

breakfast included. convenient parking.

pulling into the parking lot, getting out of the car, we were met with the best smell coming from the hotel

the breakfast could have been a little bit better

the breakfast

was super comfortable staff was very very kind and helpful breakfast was very good close to

the pool was small but very clean

the big rooms and indoor pool

so they had a very nice patio/designated b smoking area outside the door that led to the indoor pool

i'm not sure how often the pool is cleaned but it looked like it was almost due for one.

could have had outside pool, wish it was pet friendly

also loved the heated indoor pool

water in the pool was very cold i told two different workers two times and no one did anything

pool was cold

no clean towels on 3 separate requests. waffle maker broken. pool down for 1 day.

that the pool and gym was closed. but that's not what they told me when i booked my room.

the pool not being opened

biggest disappointment was the pool was closed with no prior knowledge (due to covid)

oh and the pool was closed and looked like

pool , inside enclosed

pool and hot tub was clean and relaxing

my girls liked the pool. i loved the nice size of the room.

the pool was extremely too cold when we were told it was heated

our girls were very loud in pool and not once dis they show us as it was early afternoon

accommodations, staff, breakfast, bar, pool, rooms, cable

called around the area to find a place with a pool as a much needed rest and relax for the kids

the only thing that would make our stay better was if the pool was heated!

the indoor pool was not heated

the indoor pool still being open, was amazing and the gym was nicely equipped

indoor pool and 2

the pool filter wasn’t working so we couldn’t use it.

pool was clean ans in a comfortable space

pool look green so the water wasn’t blue but it was clean

the indoor pool and workout area but also the location is in a great area

our suite, the pool, breakfast

the indoor pool area was too hot

balcony overlooking the pool

pool

would be nice for them to have an inside pool

lots of shady people hanging out at the pool for only a few registered guest

price for room with a pool and bar

the pool did not have towels but it was explained that they were very behind on laundry so i won't

would have been nice to have towels at the pool and have the pool room be warmer

there was no welcome schpiel telling us where things were

e machine, pool, complimentary coffee, etc), about the alternative breakfast option due to covid, pool policy

would have been a perfect 10 if there was a jacuzzi in the pool area

wish the inside pool was open but was closed due to maintenance which is understandable and that definitely doesn't

hott tub and pool was closed for repairs but other than that was a great place

pool closed

quiet, quick check-in, clean rooms, nice indoor pool, etc

the indoor pool w/jaccuzi was lovely as well

i like the convenience of the indoor pool and the fitness centre.

and the quality of room ud83dudc4c i was super impressed with our whole experience from the room, pool, breakfast and staff

we also enjoyed the pool

the pool is lovely but closed due to covid-19

ppl who used the pool got it so dirty they shut it down before we could use it

pool smells badly of chlorine

honestly never thought the outdoor pool would be closed, limited capacity sure, but not closed

i did not like the scenery from the room and the pool is very small

couldn't see any thing but a wall and shrubs, also, i was just sadden that their was not indoor pool for the kids to play in they were looking forward to the pool when i was

caleb at front desk very helpful. enjoyed using the pool with family.

we used the pool too

it had a pool ,the staff were nice

the pool area

pool wasn’t open

staff was very friendly, when the pool was unavailable they called over to another hotel so that we could use theirs

pool should be open longer

i loved everything, sucks tha the pool was closed

pool is small & early check in fee

pool was dirty

the only thing is i wish the pool was open on the one hot day

staff, comfortability, value, beauty, services offered (restaurant, bar, complimentary services, pool etc) (-)i would love them to heat pool and pool room more. (+) lots of amenities for the price:indoor pool, hot tub, full breakfast and cocktail hour with tasty appetizers (+) great pool, full hot breakfast, and complimentary drink reception in the beautiful lobby (+)family really enjoyed the indoor pool and the staff was wonderful and room was very spacious and (+) truly a refreshing stay, clean everything, superb breakfast bar, pool was warm and clean, and the marines were celebrating their 249th birthday while we were there, (-)the pool water being cold. (+)the price and the size of the indoor pool (-)the pool didn t function. (+)in door out door pool.

airport shuttle to/from hotel runs 24 hours a day!

we also would like to see the restaurant and bar open during the day instead of 5pm

le) that was walking around kept harassing my kids while walking through the hotel and hanging out by the water fall

phones in room were broken,had to go to front desk to order room service, they sent maintenance up to repair but they still weren't working

keep creeping up but we can count on their overall high quality for the basics

pool was not open.

i wish the pool was a little bigger and a little better maintained

very small pool , although no one in my party complained.

no inside pool. no pool towels i asked several times.

pool closed to early and water was super cool

loved that thefacility had the option to use the hotel next doors indoor pool

group and parents that took up the whole breakfast area every morning and took over the entire pool, grill's, seating lounge chairs, everything for the whole 3 nights we were there

bed felt amazing. nice location. pool was open

the suite was spacious with great amenities. kids loved the pool.

breakfast bar delicious parking free bed comfortable pool open

pool wasn’t clean

the breakfast buffet was fantastic oh and the pool oh and the big comfy bed.

swimming pool was closed the whole time

the whole facility was very clean, including the pool

pool was broken but the hotel smelled like pool so my children were upset considering i was looking

been wrinkled and i asked blow dryer or anything to help fix back up after you dont swim the the pool its like just go to sleep and leave

friendly workers nice rooms pool

the pool closes at 8. that’s too early.

pool was said to be open then we were told we couldn't use it after going to the pool area

the pool, it was a great experience

only negative is the pool closes way to early 8:00pm

was what appeared to ve a homeless person using the pool with all their luggage with them laid out poolside'this person appeared to ve somewhat ' out

pool was closed kinda disappointed

there should be an indoor pool for such a nice facility

early check in. good location

inside pool & gym

elevator did not work, gym equipment was broken, stairs could use a good vacuuming job.

they closed to gym at 9 instead of 10 like the sign said lol

the gym equipment did not work.

their is nothing i didn't like they have pool exercise room hot breakfast it's great.

but on the survey you ask about the swimming pool, i didn't get to see the pool

pool was empty.... seemed short staffed

i wish the pool wouldn t have been closed so the kids could ve went swimming.

were too small and poor quality and you definitely need more tables and chairs around the pool

they offered continental breakfast but i was there for a booty call and didn't need that

staff, clean bed, clean room, no bugs, sparkly pool, good breakfast, great price

they were pet-friendly, and the pet fee was low

people gathered in laundry room.

breakfast wasn't served cause of the virus

the access to the pool

it’s clean the pool also was clean

i did not use the pool which was open

pool. clean. location.

wish pool was up a d going

the beds were very comfortable, the rooms and hotel was clean. the pool was great

the big pool looked so tempting

pool was closed.

the bar. and the pool.

pool was closed, do to some kind of construction

it would have been nice if the pool was open.

was extremely strong in the pool

pool could've been cooler

the indoor pool was unavailable because of covid-19.

we stayed all weekend & even went to the pool

the pool was very small

was so very pleased with everything but i think the property can use a hot tub in addition to the pool

the pool was unheated! so cold!

i love the rooms and beds ! pool was nice but i little chilly

i also like how they had access to a indoor pool and gym even though i didn’t get to enjoy it because i was there with my husband for work

the pool was closed lolud83dude1c

the pool was great for the grand kids and was clean and well kept

pool was nice

the pool is small but nice,we didn't have breakfast but smelled

swimming pool area

staff were helpful and friendly. pool and spa were wonderful

the pool and eating facilities looked nice but were closed due to covid

the pool was under construction

pool is not open

pool was closed but we used the pool next door

great breakfast! clean and staff was very friendly.

breakfast was great!

the room was neat and clean. the gym was handy, and well equipped.

very clean and comfortable room. breakfast was fresh and delicious

the bathroom was to my extremely picky standards, the staff was nice, and the complimentary breakfast was great

then the pool and of course my room

the pool wasn't operable at this time which was disappointing

nice pool

love the staff , and the upgrades the pool and most of all they keep me safe, u won't catch me anywhere but there

excellent value, comfortable beds, clean pool

i loved the pool

the staff was great and the hotel was immaculate. we really like the pool in particular

great hotel and pool

we were on the bottom level by the pool

do wish the checkout time was noon instead of 11, and i would like for the pool to be open later in the evening

no pool!! i do understand the reason though because of the pandemic.

you're looking for a good value great swimming pool hot breakfast this is your place i've been here a couple of times well worth the money

don t like that there s no breakfast right now due to covid-19 and that the pool is not open due to covid-19

view wasn't that great because they were renovating the pool and things around

pool was closed due to covid

the staff is great and love the location! great pool

convenient, comfortable bed nice pool

no breakfast except on weekends but love the pool and hotel

the only thing i didn't like is that the pool wasn't open it doesn't open until may.

breakfast was amazing

only con was the lack of breakfast, but the coffee was good

had the fitness center opened which most hotels are saying they can't open bc of covid

free daily hot breakfast and fitness center

cozy bed. cold air. adjustable shower. nice room. hallways nice. good breakfast.

gym

no pool like in the pic it was full of mold graffiti and dirt

according to the website, there was a pool, but it was taped off and closed

the pool wasn't open, under construction....

to get in parking lot said had pool no pool big let down grounds could be pick up more to show niceness but still

things on my first review the pictures online shows beautiful bedrooms a workout room a beautiful pool and free breakfast

very clean and the indoor pool was a good temperature. loved the room had a kitchen.

pet friendly and pool for kids

only thing i didn’t like was the pool was too cold

has a nice indoor pool

picture of the pool on the website don’t look the same in person

sheets and pool water could have been a lil cooler

fitness center good but indoor pool not available

the room was clean and the pool wonderful

the pool area was nice and cozy

beds comfy, rooms clean, color scheme nice. pool area great

we didn't like that the pool wasn't open.

the pool was clean and refreshing

everything except the pool isn’t open! covid is dead that excuse is weak lol

the pool was closed and fitness room as well.

the pool inside

great location, great price, great rooms, great breakfast, swimming pool, exercise room,

pool gym free breakfast

the pool was small and not real clean but appeared to be debris.

pool is very nice

beautiful clean pool