the pool was so relaxing and the food was amazing

love the hot pool, hot tubs and steam room

allowed drinks in the pool.

complaint i have is the staff member checking in guests at the pool was very condescending when asked simple questions such as where do we get the towels

room = excellent pool = excellent view = excellent

can't think of anything. might have used the pool, but it is not heated this time of year.

they have a pool which is rare to find today and it is open until 10 pm

no breakfast and the pool

we were also happy that we were able to book the use of the pool

my daughter didn’t like the echo in the pool area

but felt ok leaving it with video servalence in place staff was very accommadating asked for early check in said would do their best but was welcome to leave car before check in but early

earlier booking that i had to change, so good value huge room, 2 king beds, good wifi we used the laundry a few maintenance issues, check your door lock, not always locked properly dodgy area, but

outlets, ice machine, laundry, and some lights in the room were not working

staff were very kind, and allowed me to stay for a very late check out with an extra charge

early check in for free (30 mins early)

hottub area is by the pool so it was a little loud

pool was nice and gym was small, but had a good selection of weights

the only thing is the pool had so much chlorine in it that my eyes were burning and watering.

great pool and hot tub

beds and pillows we the most comfortable i've ever had in a hotel, front lobby was beautiful, pool was very clean and

walking distance to everything, sit down breakfast was fantastic, pool

rooms; friendly, helpful staff; pool and hot tub; close to ferry, shopping and tourist attractions; good tv options; large windows

walkability, indoor pool, room service and restaurant and staff.

the swimming pool,steam room and weight room also the help of the staff was comforting.

location. pool. staff. excellent food and service at the restaurant.

issue at best…first night there was a minimal amount of noise from the churchill bar which didn’t exist on the following nights…didn’t impact my sleep but if you might be

unfortnately in the evening the downstairs bar and surrounding

late check in and late check out was also good

irish times bar below and across the square is outrageously loud at night, and places speakers outside

no pool, gym, hot tub or spa if that's something you would be looking for

would have liked a pool

pool, spa and sauna was excellent

has a nice pool and hot tub

great locker room, pool, and hot tub

was a lovely property throughout save swimming pool facilities could be improved

the room, the location, the breakfast ( (+)fell asleep listening to the sound of the waves and enjoyed the well-prepared breakfast and attentive service (+)breakfast and location were perfect (*) staff was attentive,breakfast was delicious, room was very comfortable,location is impeccable (+) the breakfast was ample and delicious (+) breakfast was consistently excellent and the staff friendly and responsive (+) breakfast was delicious and varied, and homemade cookies were available 24/7 (+) i haven t slept in a more comfortable bed in a long time, or had a better breakfast (+) breakfast was delicious every day (+) i wrote to our hosts to let them know i wouldn t be joining the other guests for breakfast the following morning and asked if they wouldn t mind bringing breakfast to my room

be notified that there is towels located at the pool, ao i didn't need to bring one down from the room

i was pleased with the morning snacks and everything was in working order at the pool/hot tub

i regret that i didn’t have more time to enjoy the other things (pool/tub etc

there is a pool in a hot tub and especially like the location

great value with pool, spa and fitness room

though max 4ft depth), sauna and hot tub and good also

the gym-pool booking could be set up better.

pool closes too early.

walkable to everything you want to see, do, and an awesome fitness centre and indoor pool to boot

best pool ive ever seen at a hotel

that they put me right beside the pool

it had a pool to rejuvenate after sightseeing and a great bar for people watching after the sun set

pool great food and view was amazing

staff is always friendly the outdoor pool is nice in the summer and the pub and restaurant food is delicious and location is right

the pool was closed...but most hotel pools were still closed due to covid

the pool was closed

location. spacious suite with stocked kitchen, pull-out couch. nice pool, sauna, hot tub.

the pool, hot tub, sauna, games room and laundry are all great, nice size and clean

location is great. room is clean. indoor pool is great.

loved the pool / hottub

-friendly front desk -excellent gym facilities -if you don’t feel like going out and just want some simple, good food, try the

kitchenete rooms avaliable - fridge,

clean friendly staff parking balcony guest laundry in building coffee available

walked to fisherman's wharf with the kids no problem

fabulous large room with balcony and kitchen facilities

pool benefit for families with children

enjoyed the patio off the pool area so much

found that when we looked out the window above the pool , there were some planes of glass that needed to be replaced and flashing that was lifting

the pool was one of the best i've encountered, and the fitness center excellent

beautiful, well kept. great fitness facility and son enjoyed pool.

we loved all the ammenities including the pool, hot tub, dauna, waterslide, record player, board games, ping pong, wii and skateboards

loved the pool - kids were very happy, loved the lobby/games restaurant was good - i was especially pleased

the kids had a great time. especially excited with the ping pong table and pool.

very unique place, fun and interesting! kids loved the pool.

especially enjoyed the pool and hot tub

were very accommodating and just overall wonderful from checking in, room service, to our pool reservations

pillows are a little bulky and can be harmful to a neck. pool's water too cold.

very clean hotel. great location. inside pool open 7am-midnight.

like our room and i like the view we walk the water front view we swam in swimming pool was great short

i mean, it would be cool if the pool also had a hot tub but whatever, this place is a 10.

also the breakfast was amazing

my wife and i booked a king room with the spa bath and it was such a relaxing stay that night

beautiful, large room, with a comfortable bed, balcony, jacuzzi, and the breakfast room was open all day

spa in the rooms

the breakfast was so generous as well with a fusion of both asian and canadian style items

the restaraunt the pool and hot tub

location, clean room, connected indoor-outdoor pool, hot tub, sauna and great restaurant with the bar

the indoor outdoor pool at sunrise over the water was some amazing

loved the free shuttle to downtown and james bay, relaxing hot pool and sauna, and the convenient location

the pool and hot tub were great fun for myself and 2 kids.

pool, suite with kitchen and two tvs.

we asked for a quiet room and got one that exceeded that - overlooking a currently closed pool in a courtyard, and on a hallway through two doors with only 2 rooms on it

the room was clean, the bed was comfortable, the pool was warm!

was a long weekend and my patio was on the first floor so close to the swimming pool

the pool was awesome

we also made use of the pool/sauna on a couple of days and that was nice after a long day of touring

room was upgraded to a suite, the pool and sauna was enjoyable, staff were very friendly, the on-site restaurant was very convenient

very clean hardwood floors swimming pool friendly staff

friendly staff, nice pool, good distance to downtown. the room had a good size. quiet…

u have ot all at the days, music and food upstairs, pool, sauna to relax

the kids loved the pool, and the entertainment room with ping pong, foosball, board games, and a big screen for sports

was cozy, had a games room, had a pool, pretty close to down town, floyd's diner was really great, and 10% of at the restaurant

the pool was down we were sad but that’s okay the games room made up for it!

amazing suit, good pool, free parking

location,very friendly staff,clean room,good service,very nice wifi,very good pool,great value for the money,will be back again

desk reception was very welcoming and helpful and very kind pool was pristine room was very

we loved the pool and the attached restaurant had excellent food!

the pool area was a great plus during our trip

pool

the staff was very friendly and polite, we had a wonderful stay, we even had time to enjoy the pool

allowed my grandchildren to come visit and come to the pool with me

our kids love having the pool and it was always clean.

nice pool

love the swimming pool and how well they were able to respect the covid restrictions about number of people in the

the pool and breakfast was nice

the amenities included a full gym, pool, hot tub and dry and steam saunas

the heated pool and the gym are also fantastic

i wish the pool is open a little late or 24/7 as my son loves swimming!

pool and gym you can enjoy too

breakfast was fabulous. staff was wonderful. pool area was enjoyable.

breakfast was great. the view of the lake breathtaking.

house on a lake, home made breakfasts, made us go back to our childhood time

exceptional views, cosy fireplace and homemade granola and muffins for breakfast

welcoming, accommodated early check in

i am celiac and for breakfast every morning she freshly baked gluten free muffins

pool area was great

great restaurant options and lovely pool

bay resort & spa is fabulous, our stay had everything that we needed

room with ocean marina view , heated pool and restaurant

no kids in the pool area is a good touch as it allows for a nice adult atmosphere

the pool was refreshing and hot tub soothing

stayed with my mom: we loved the tranquility, relaxing at the pool and jacuzzi

the view is exceptional!! there’s a pool, hot tub and very secluded and peaceful!

pool was perfect temperature

the weather allowed us to enjoy the swimming pool and hot tub which was great

the pool & hot spa were not open for the season

hot tub is nice but a pool would be fabulous!

it had a hot tub, but no pool.

a bit noisy in the mornings and the picture of the pool looked bigger than it actually was.

no pool and little interaction

spa pool jets not working, so we skipped that

hotel is great for large family. no pool. but on site restaurant is a nice option.

it was a tease to see the steam coming off the water and see the sign saying the pool was closed until further notice

no pool or phone in the room.

breakfast ( though there is onsite cafe, paid), no pool

pool was enjoyable and loved the patio outside the pool

the kids loved the pool! we lived how close it was to all the shops (in walking distance).

the pool facility was great for adults and kids

would have also liked adult only hours for the pool area

pool, sauna and hot tub area was clean and comfortable

comfy beds- close to airport. clean and spacious rooms . nice pool area as well.

location close to airport. easy to find. nice pool

included in the room rate: a great spacious room, courtesy bus to the ferries/airport, swimming pool and gym, shops near by, walking distance to the car rental place, full breakfast, just

have the little details like a robe, sewing kit, toiletries, and hot breakfast items and even a pool

pool was great - heated so it’s not freezing

we loved our little apartment-styled room with a living room, dining room and kitchenette

the bed was very comfortable and the bathroom and kitchen were large