rapido wifi, muy bien instalacion de enchufa y seguridad.

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

pool and jacuzzi are nice

the pool was pretty great and they had plenty of towels for the pool

swimming pool needs new volleyball net. or just get rid of it altogether. ))

very nice pool area

the pool was nice and the room was pretty.

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

swimming pool is super small and super, super cold

the pool is well maintained

awesome big suite two bedrooms. nice bathroom good hot shower. two tv's. small kitchen.

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

wifi was good and fast

just the swing pool should be a warm water

the swimming pool is just enough family with kids up to 12 years

the pool was closed due to maintenance, and the noise was a bit too much when in the restaurant

the hotel was close to the beach. the pool was nice.

the breakfast was amazing. and the pool was clean.

swimming pool was nice and the location was ideal

however, there was a dilapidated building across the street with a horrible looking swimming pool

the hotel pool & hot tub are nice and quiet and good

big rooms, all with sea view, comfortable shower, the pool looks very nice!

pool has been closed for a while and at the rate work seems to be done will be for at least another

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

pool is really good

there were no lights in the pool area and it was freezing

there is a pool in the hotel and an elevator

has a nice pool, good location, several oxxo bearby, block from the sea

lovely pool on the terrace

loved the location, the view of the plaza from the pool deck, outside bar, breakfast buffet

place to explore the town - right in front of the square and we had a lovely view over the pool

great features which makes this hotel unique, we can write in the guest 'book, eat , enjoy the pool, hear the m music from the street, take a great shower, all is to my like our parents brought

well furnished room with lovely view over the swimming pool

cleanliness of the rooms and the view, the pool could use some more clean water

very small pool for too many people

you like to swim then this is not the pool for you

staff is very kind, waitresses have an excellent service spirit, i like the swimming pool

nowhere to change at pool and having to pay deposit on towel at reception. spoils the enjoyment

the beach is very far away, the room had no view at all

pool was small. cold.

pool is big enough for three overweight children and no one more

possible for the kids to swim in it)

ly of some random houses) and the pool was very cold

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

view; looking down , we were on 5th floor , the pool but what we mainly saw was units of refrigeration

the pool is clean

the swimming pool area and the breakfast at the restaurant.

the ground floor and a hotel restaurant on the second floor -- which is also where the delightful pool area is to be found

) running day/night

pool oven it s indoor it s so cold and had a lots of insects dead in the water looks

advertised swimming pool, unusable as under maintenance, this should have been listed

unexpected indoor swimming pool

pool

high quality the location is great the place is very clean and all necessities nearby the pool is

you have sea views from some of the rooms and there is a pool on the roof

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

the rooms were clean and the gym and pool was good.

the pool area could be cleaner and would also

the bed was very comfortable and the room was quiet despite being close to the pool area

the pool only gets sun in the morning which in december makes it hard to use as

pool area

room and bathroom, very kind and helpful staff, great view of the port and the sea, swimming pool, luggage may be kept in a storage room after

and the warm gulf water

it would have been nice if they have loungers by the pool and a small fridge in the room

the kids really liked the pool

very clean hotel, comfortable beds, pool is beautiful

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

parking is great behind a gate maned by staff

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

great location to the waterfront and zocalo frees secure car parking

trued to charge us more for an early check in than quoted

location is great. room is good. the pool es small but it is clean

nice pool area and restaurants, foodstalls nearby

the incredible view from the room turns to completely breathtaking from the rooftop pool

the pool in the roof

pool on roof

we liked that the pool was available when they said it was.

the hotel has a beautiful central courtyard with sun-deck and small swimming pool

staff was painting swimming pool unable to use swimming pool.

the pool is quite small

pool was great and was surprised to find a small gym

lovely hotel. we loved the swimming pool. location is great.

lovely balconies over looking the malecon and harbor slightly warm pool for swimming very nice

the warm pool !!! location is on malecon

super clean, amazing customer service, food was amazing, the pool was awesome

indoor pool, staff absolutely lovely going above and beyond, bar service

the swimming pool

the pool needs some updating

the pool was crowded and breakfast was expensive

there is a small but nice rooftop pool and a gym on site, and secure underground parking

the gym was really basic and the pool wasn't very attractive

they had a very nice pool that was nice to swim in

furniture needs some maintenance, but overall it is very good and the pool water on this occasion was a little cloudy, but considering that there was north, i guess it

the pool was a decent size and there was a kid-friendly pool

the pool was not open everyday which was strange

a very good place. pool a little dirty.

there were not that many snack and drink options in the pool area

stay, finally had enough space not to have to put our clothes and items in random places, lovely pool area, nice staff, and a cafe just by the hotel which serves nice meals and coffee

swimming pool was very, very dirty

loved the pool!

the pool was nice but could be cleaner

the opening hours for the pool. need more

everything was clean and the pool also was clean. the staff was very kind.

stinky rooms, the air conditioning is deprived for that heat and no other amenities besides the pool

it would be nice if they also opened the pool at night time.

the pool chairs are not in good conditions

5 stars this is false the property is a 3 star old hotel the pool is untouchable the view are very old properties the pillows are so small your head won t fit

good equiped with gym, pool and play area for children

wonderful location, great staff and we loved the pool.

gym did not have enough equipments and so small, swimming pool small and not clean.

we also had a room next to the pool and by the reception

the view on the swimming pool is great

i liked the pool and the location near the beach.

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast service is pretty

tinny thing not 10/10 is breakfast

the breakfast buffet was great

the hotel is very loud from the street and from the pool

i liked very much his pool and the building

nice beach near about 100 metres. jazuzzi and pool was nice.

air conditioner flooded my room, the restaurant was not the best and the pool was small

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was expecting something bad i think they should get a profesional

the new pool was nice

only 1 pool instead of 2

they have a mandatory use of valet parking if you wanna use the

location , valet parking for the car

has good parking and grocery shops around

price for the amenities and room space, many nearby places to eat and buy food/beverages, room service was also great

we weren't able to negotiate the grade of the parking ramp, but they were gracious enough to allow us to park on the side, in an area where are

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

clean. nice pool area.

it has a swimming pool, towels are available at the reception

we liked that it was beachfront and everything was nice, the pool, the staff and the breakfast

noisy, and filters are not clean the room gives you a sensation of claustrophobia thr door to the pool is very little

the view of the ocean was amazing, the pool was nice and the breakfast was really good

breakfast included, swimming pool was nice, nice and comfy

hotel otherwise was very clean tidy and liked the pool and beach

the pool is clean and the water is warm

room, bed, balcony and ocean views and pool all great. staff friendly and helpful.

very few umbrellas in the pool area, it is hard to find a shadow there

no bar at the pool open. one one person out taking drink orders took 30 minutes to get a drink.

a small number of rooms with a balcony, we had a window overlooking the pool and sea, buy you can't open it

the pool over crawd

i like everything the pool, food , services

excellent food and good value for the money. beautiful garden and pool.

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

room service & location

nice pool and comfortable bed

roof, good swiming pool, large bed

we do understand the situation with covid-19 that the pool and beaches were closed

the location ,pool

hotel has an incredible location, parking, swimming pool, private beach, ocean view, nice wi-fi, food and staff…

maybe a cleaner pool.

the other issue is with the pool towels

breakfast was great. the meal was very good but on the expensive side

decor, secure parking, extremely professional and courteous staff, best ever breakfast

room comfortable, clean, the breakfast deliciuos and the cost of the stay with my family exceptional considering the vacation

the restaurant is open until 10pm and room service was very reasonable ($2 usd for a late night cappuchino) (+)hour room service was very nice

good mexican breakfast which is very busy on weekends after 9am

i really liked the pool at the back of the hotel, which was very peaceful and surrounded by grass -- like an oasis in

i like the service, hotel was clean, comfortable rooms, and pool was cool.

a bit noisy at night, and the pool was not clean

clean, comfy beds and linens, cable tv, outside pool

nice pool, great staff & also free breakfast!

beautiful setting on the beach, lovely pool and restaurant. good value.

left side swimming pool water a bit cold

nice pool area very sad

nice spacious place with extraordinary breakfast options. good parking right under the hotel.

the valet parking wouldn t even say hello and had very little interaction with customers

location was excellent, parking available