the spa facilities were exceptional, providing a truly relaxing experience

pool is great

for example, the wall in our bathroom was decaying a bit and the pool/jacuzzi could use deeper cleanings

amazing landscapes around, magnificent view of the cauca river, pet friendly, kind staff, nice pool, nice weather, close by to the main road

big room clean pool hot shower

beautiful property, spacious room, relaxing pool, breakfast included

pool, restaurant and resort were really nice.

u will need) and nice pool

friendly staff, spacious rooms, proper facilities

luxe with whirlpool) was big and very beautifully furnished

the pools are wonderful but we were the only guests using the pool area and we wanted peace and quiet

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not included, but prices are very fair) in case you want a cocktail , a snack during

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast, lunch, dinner, snacks, beauty products and massage or horseback riding are included

and they would not let you use the pool or jacuzzi until 10:00 am witch it wasn’t good because we wanted to enjoy it early in the

they have a beautiful new pool, sauna, and jacuzzi area that is the highlight of the place

was a very nice place, all spots like pool, jacuzzi, photo spots & environment was so nice

if you go with kids they’ll enjoy of lot of space to play around

staff, facilities , environment, room , breakfast , bar

very pretty grounds. loved having a hammock and water kettle. breakfast was tasty.

the parking

the staff and the breakfast were great!

the breakfast is very late at 8

the mosquitos, no desk in room and the breakfast was the same every day.

and the breakfast was delicious with a elegant presentation

hotel and staff, including the breakfast team was amazing

the breakfast buffet was superb

the breakfast didn't offer a lot of variety.

we enjoy the breakfast on the 3rd floor, and attention to details

extremely well keep has the details of a 5 stars hotel the pool is small but the pool s area is very

fabulous room great staff lovely garden and spa pool good breakfast perfect location

courtyard pool, bath amenities, service, breakfast

great food in the attached restaurant and a nice breakfast included

the staff was super friendly, the wifi worked very good, the breakfast was very nice with lots of options

the breakfast and gulupa juice are lovely

the breakfast was delicious, i tried a few different menu items and they were all tasty

of course with bar service ud83dude09 our dog was also very happy, together with their dog tesla who comes to

the breakfast was super yummy

perhaps menu at the bar / restaurant can be expanded ? for example fruits?

amazing options every day and they even accommodated an early breakfast on our checkout day and room service

one small complaint the wifi is very slow.

staff was amazing, bed was super comfy and it was quiet at night, breakfast was amazing too, friendly with the

a midnight check-in

everything was clean and neat, the staff was very nice and the breakfast was delicious

very very clean rooms and common areas, cosy, and provides a delicious breakfast

the room was exactly what i was expecting, the wifi was definitely not the best in the rooms or even on the balcony but worked very well at the

wifi,

breakfast was really delicious , by a lovely girl

breakfast was great

pool table, terrace, hammocks, outside eating for breakfast, and even a jacuzzi

pool table, terrace, hammocks, outside eating for breakfast, and even a jacuzzi

no options for breakfast.

free parking

breakfast was tasty

beautiful pool and view

between restaurant pool area and villa bad road poor transportation service staff needs more training bar need

on a positive note, the stunning view enhances the experience, and the communal pool meets expectations

breakfast was excellent though it was off site, but on the plaza so that was good

the breakfast was lovely, tasty, plentiful, a real delight

loved the breakfast options, i could choose where to to which restaurant

it s a beautiful property, our bed was so soft, and the breakfast was plentiful and delicious

location, staff and breakfast were perfect, with the jacuzzi an unexpected plus

the swimming pool had no steps or ladder, making it difficult to both enter and exit with my limited mobility

mountain, with amazing views, very quiet and private, all the amenities you can want: natural pool, walking paths, flowers and birds all around

if you like a cold pool, the pool is nice for a dip

the views are stunning, especially from the breakfast patio, which is delicious and plentiful

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that it has the service

breakfast was delicious, there were plenty of spaces to relax on the property - plus a jacuzzi

i was warmly greeted and cared for here, enjoyed a delicious breakfast, slept well and appreciated the interesting casa itself

parking is available in a secure lot

nis e breakfast, plenty of choices

great breakfast, very friendly and helpful owner family

comfortable, swimming pool enjoyable, good dinner and facilities in excellent condition

the infinity pool and jacuzzi, set against breathtaking views, provided a serene escape

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

location and rugged surrounding beauty. breakfast.

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

nice cozy swimming pool. nice atmosphere

i strongly recommend to have a system for elders in order to enter to the pool

quiet, nice pool, excellent food

loved the courtyard and pool area which were so relaxing

nice pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

great pool and jacuzzi area

breakfast was good

the breakfast included was fantastic and became a daily highlight for us

breakfast is very good

awesome little pool and steam room

really nice breakfast neraby the pool with many animal approaching like birds and squirrels

pool was not that clean--but push comes to shove you can get a little swim workout in

is quiet and beautiful but still close to everything, breakfast on the terrace next to the pool while watching birds was great

swimming pool and good breakfast

gym for a hotel wonderful pool with amazing view excellent breakfast very helpful staff high

the pool and the food!

top pool was on point and had a beautiful view of this city

we spend time at the pool, who has a incredible view

hotel has an amazing rooftop pool with a view

the rooftop pool was perfect to cool off the heat

rooftop pool and bar with the view was spectacular

the rooms, hotel staff, restaurant, bar and pool.

the pool is also small, 6 loungers and 2 tables

pool area should be a place of relaxation

they said on the web page they offered breakfast but they do not have breakfast

they also say on their web page they have breakfast which is not true

staff and breakfast

the food in the restaurant was very reasonably priced. breakfast was good

short taxi ride to metro nice breakfast good coffee wholesale district across the street.

room, good wifi, and friendly staff

it was overall a good stay. easy check in and check out. breakfast is okay.

having fun at least till 3am or even longer in the lobby and in the morning people were having breakfast near our room

clean, nice dining area, delicious breakfast.

air conditioner, inexpensive, parking garage underneath.

gym was ok

the gym was an excellent facility with more than i ve ever seen at any hotel

the food and the restaurant the spa area nice view from the bedroom

the views are incredible and the rooftop bar area is very relaxing

the drinks at bar are to expensive

delicious breakfast, relaxing pool, amazing staff, nice location, comfy bed

the rooftop on the 16th floor is very cool with a nice swimming pool, gym, spa, and bar and has a nice view over the city

new hotel, rooftop pool, comfortable beds and spacious room, everything was just perfect

breakfast buffet and heated pool are pluses

the pool on the roof is really special

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

no pool, some rooms the view is not that great.

the hotel doesn't have a pool

no swimming pool.

it s a little old. the terrace is pretty small and misses a pool.

and what's is the most important is a beautiful pool with jacuzzi which is so nice after long day or just to start ur day

neat, food is great, pool, gardens etc etc

super service, location and the pool/hot tub are amazing!

jacuzzi, swimming pool and outdoor areas

the pool was fine, although a bit cold

center with exito (colombian walmart), so we were able to get food to cook in our ensuite kitchen (+) we had a washer, dryer, full kitchen, dining area, and living room, and two bathrooms (+) the walking closets, 2&1/2 bath and kitchen were convenient (+) you could order from the kitchen or serve from the buffet (+) nice wokring space and kitchen

the rooms and breakfast are great. service was also exemplary.

at breakfast are strangely indifferent and unfriendly especially for colombian standards

also a laundry room that is fully equipped

beautiful city view, delicious breakfast

also the water temperature of the pool was good, nicely warm

the restaurant the bar the gym and the pool were all great as well

pool and bar are going through

also the pool is a joke

great pool

facilities were nice and clean, hot breakfast was simple but tasty, and pool was fun for the kids

pool hours, only

small pool to relax and direct access to a wonderful shopping mall

also, all amenities, ie, pool, jacuzzi, sauna, shut down at 8pm

great customer service, food, pool, location and price. staff always kind and attentive.

breakfast was one of the highlights: incredibly delicious, varied, and perfectly prepared to start

customer service was outstanding rooms were clean breakfast was good

excellent views, and breakfast

no gym

as well as the friendly disposition of the front desk staff (i called to see if i could do an early check in at 11 am as i was done with my errands earlier than planned) and was able to get my

lovely gym and swimming pool with city views

available ours that the staff told me to use the gym and the pool were different than the ours on the signs

the terrace was very nice with the gym, pool and amazing views of the city

property with laundry, pool, breakfast, kitchen

modern apartment with all facilities. heated pool and gym wete great. friendly and helpful staff

wifi was not working for 4 days

my only reservation is that they must advise all guest that the mini bar inside the room doesn't come with stay, you must pay for it separately

jacuzzis on the top, the breakfast, the gym and sauna

room was spacious and gym was well equipped

gym could have better maintenance and i didn't like that there was a door to the next room inside

the parking garage. to pick up my mom in wheelchair.

parking was not a problem at any time we came back to the hotel

room service modern design

noise on the 4th floor when partying at the bar on the 5th floor.

it, that weren t true we even had our phone next to it, problems with tv it was outdated wifi wont connect the first 3-4days, the fridge cabinet door wont close

hotel pool is like a hot tub its not a pool

was very friendly, breakfast was amazing, and the room was much nicer than expected

breakfast was ok, not that many options but nice anyhow

plants and amazing complimentary breakfast

the breakfast was fine

we would like to have more choices in the breakfast

room, great filling breakfast with great service and great views of the city

clean, good location, good free breakfast

wifi connection was poor. it continuously went in and out of service. it needs work.

the breakfast was amazing with gorgeous view

no room service & no restaurant!!! jacuzzi tub did not work!

staff was a bit rude when we asked about mosquitos and about room facilities

and restaurant space do have sensors consecuently you have to stay in your room locked, also wifi was very poor loosing conextion at all time

te tv suposed just works with wifi, but it didn't work.

wifi is fairly spotty

she works the front desk and speaks english) was very helpful in arranging food, transportation, spa appointment, atving and paragliding

and you cannot order room service and eat it outside

the breakfast. poor service, juice with too much water.

staff the gym

gym unimpressive food very good and restaurant staff very

no answer at room service after trying to get