beautufil view, comfortable, rained so no skiing for us, pool and fitness areas were fun.

pool hours

attraction for little kids that not play golf, only one small pool very crowded at summer

the pool and hot tub were amazing and the room was great! loved the little kcup coffee!

indoor pool is to hot and the clorine levels are way

we enjoyed the pool in the evenings and the hot tub was one of the best

pool area was super clean and

my teenaged boys loved the indoor pool and hot tub

the pool area was very clean but not overly

the pool and hot tub was great

pool, car parking, excepting our dog.

the hot tub was hot and the plunge pool cold

convenient to arcadia bluffs golf course

close to the golfclub where we had an excellent meal

the rules of the pool sign was placed on a wall too high up to read

pool is amazing

large suite with 3 beds and pull out. nice pool and hot tub

the hotel was very clean, smell nice (must use some great air fresheners), pool was nice and the hot tube outside was a great ending to a ski trip

pool and hot tub. very clean

the hotel have gym and swim pool.. .

room was very accommodating for our family, and the pool was on of the more nicer pools we've been able to swim in

awesome bed clean room awesome front desk love the location pool was clean

salt water pool was an unexpected, added bonus

workers were very helpful and friendly, the rooms were big and clean, the pool and whirlpool were clean and warm

liked that the pool was busy and they had a fitness area

small, but useful fitness centre and easy parking

only used a few items from the buffet, we were able to prepare our own breakfast in our suite, which was very spacious and

breakfast was terrible. staff in the breakfast place was rude. there were bugs in the room

wonderful breakfast

breakfast was okay.

it was clean and all staff were nice. breakfast was fabulous

pool was super clean

pool and hot tub are great

continental breakfast, pool and hot tub, comfortable beds.

only two pool towels per room provided

pool was a cold.

great gym and pool area

the hotel pool and hot tub were wonderful and the breakfast was yummy

grandkids loved the pool and indoor- outdoor hot tub

everything was great! breakfast was great! pool was great!

the staff rooms and pool area

breakfast, very disappointing. need to refill fast and add more items.

clean, friendly staff, breakfast in the morning.

the breakfast is perfect for me. good location , easy parking. i like the curtains

breakfast was yummy and a great way to start the day

breakfast selection was so delicious

the staff would pay closer attention to the towels in the pool area

options for stairs on lower level of the pool location

daily stuff can be a little repetitive, and the water park could use a like a wave pool and our bigger slide and it would make it just that much more fantastic than it already is

adult pool

there was no wave pool. i love a good wave pool.

pool and hot tub were great

location and the pool

the location was perfect, the pool and hot tub were extremely nice, and the room was comfortable

room was clean and hot tub/pool area was well taken care of

pool area is spacious and very clean.

my friend and i especially enjoyed the heated outdoor pool, heated indoor pool, whirlpool, and the restaurant, the artisan

wish the outdoor pool was open

also, so many options…indoor pool, outdoor pool, hot tub, outdoor seating area, fireplaces, outdoor

they offer both an indoor pool and hot tub as well as an outdoor heated pool, which is a surprising yet very cool feature and

james the bartender, the food, the pool, it was a fantastic experience for us

overlooked pool and not the lake, but the hotel was full during high season

great location, friendly staff, nice pool and hot tub

the shuttle service made it easy for shopping and the little tour of downtown was a great help, pool was wonderful, breakfast selections great, staff could not have been more

to downtown, the pool and hot tub room was very clean and kept up

the pool was cool and the hot tub warm. a sympious harmony of comforts.

location and the staff. the pool area was open 24 hours

ry clean and hygenic)

the bed was not very comfortable. pool was extremely small

to walk through the restaurant where people are seated and eating to get to the gym or pool area from our room

pool, hot tub, and gym were amazing

staff was very helpful, indoor pool was warm, good location

the cleanliness was amazing from the room to the pool to the laundry room the two story room was neat and my kiddo loved it

clean. pool was nice. toys to play with. open all the time.

the 24 hour pool was a huge plus

not gonna say i didnt like it, but you have a 14ft deep well maintained pool but we are not allowed to dive in it

clean, nice breakfast and nice tables on outdoor patio, great indoor swimming pool, very nice staff, easy access to town and lakefront

the pool was ok. the hot tub was excellent. the breakfast was excellent.

cleanest pool and hot tub i’ve ever been in inside a hotel

), the room was very comfortable and i loved the indoor pool (so pretty at night)

liked the pool and hot tub the best

coffee is made all day along with complimentary breakfast in the office building in the mornings

clean, comfy beds, even good breakfast

breakfast was very good

breakfast better than expected

it had a breakfast with a good amount of choices to choose from

this property had an outside pool, which if i’d been staying longer i would definitely have used

we loved the hot tub and pool

the pool and hot tub were perfect. i didn't like the fact that i had to go back to work.

very clean room. convenient location and great pool.

the swimming pool was nice, the room was clean, the beds were comfortable.

pool and hot tub were clean and kids had fun

pool was clean

clean, friendly staff, love that the pool and hot tub was 24 hours!!!

nice breakfast, nice pool and other public areas

the pool was 24 hours, and the breakfast was much better then the average continental breakfast

the pool was a hidden jewel grate space .staf went out of their way to help

the pool area is so beautiful

exceptionally beautiful pool was a joy

very bummed there wasn’t an indoor pool and/or hot tub

beds, clean room, great pool, nice staff and perfect location

great free breakfast. lots of choices. only challenge was seating but everyone found a seat.

great breakfast selection in the morning with lots of fresh fruit and yogurt options

the hotel staff was very friendly., the facility was clean and the breakfast was great.

easy access from the road. the breakfast was good. the staff was very friendly and helpful.

not a variety of breakfast foods

pool, staff, and breakfast.

convenience of the pool and lounge in same building. close to downtown makes it convenient also.

the location with direct access to the private beach was fantastic. the pool was an added plus.

room size and pool location were also perfect

pool and hot tub was enjoyable

we also really liked the pool area

pool space

the pool and jacuzzi were very clean, actually the whole facility including the beach was above

add a pool, hot tub and sauna and it's so restful

hot tub & pool were perfect temperature

the pool is never crowded or busy the staff is kinda and caring and they never give me a hassle.

jets for the whirlpool in the room did not work

the pool was not in use but this was explained on check in (despite it still showing on line which is a

facility and room was very clean and we enjoyed the pool and hot tub on our girl's weekend

no complaints. clean pool and hot tub were fantastic too

for the price i think there should have been a pool.

no pool.

no pool, no in room safes

property is older style but had all amenities. no pool but lake michigan just a step away.

i wish i wouldve gotten a beach view from my room and i also wish there would have been a pool.

the indoor pool, hot tub, remodeled rooms, location of the hotel are all great.

the pool was tidy and very cloranated

clean room, we didn't get to try the breakfast or the swimming pool because they were shut down.

good location , clean room , nice pool , staff pleasant

tried the pool and hottub

beach view, snacks for purchase, coffee bar, pool and arcade

breakfast was amazing and the room was stunning also my kids loved the pool

it was off-season, but i couldn't believe how great the staff was, it was clean, there was a pool, and breakfast was delivered to my room

pool, beach & jet ski rental parasailing close

we did not use the pool, because the beach is part of the amenities so we used the beach

pool

here since it was grand stay and have always been happy with the cleanliness and how nice the pool area is

our shower was broken and staff kicked our adult children out of the pool at 10pm.

door was broke for the bathroom at the pool

pool needs a paint job bottom looked darker than normal

everything was so clean and welcoming. the pool and hot tub were so nice to relax in.

pool hot tub and game room for the kids and wife

they absolutely loved the pool and hot tub

loved the room, the air hockey table, the hot tub and the pool

nice room, indoor pool was a plus. balcony was great, nice view of the snow coming in.

no hot tub. pool is 3' and not very warm

pool was small

the indoor pool is a reason why you choose this hotel, just know that it is very small

rooms & pool were small

the pool was amazing

loved the view and location. the heated outdoor pool is wonderful.

wished pool would have been open. but understand why it wasn’t

extremely service oriented staff very clean room, pool and grounds outstanding view of the bay

thing i was bummed about was no indoor pool or hottub, but we had a big whirlpool tub in the room so i was fine

view of the bay, loved the outdoor pool on the beach, and the cathedral ceiling made the room feel even bigger

the pool was warm, and the kids enjoyed it

was during the fall and because there isn't an indoor pool i couldn't go swimming either way

completely remodeled and fresh. spotless room, excellent mattress. beautiful little pool.

the outdoor pool was crystal clear and wonderful. loved the space in the rental!

no breakfast, pool closed early (8:30)

bed was like a cloud, the breakfasts were hot and delicious, the indoor pool and jacuzzi was amazing at the end of the day, and the staff went above and beyond

very patient friendly staff, beautiful rooms for the price, pool/hot tub open 24hrs

room is small, not much ventilation very few workout equipment available, indoor swimming pool is

pool was cold

the breakfast, also the fact that the pool is open 24hr

breakfast was great! our girls loved the hot tub and pool too.

we even used the pool

clean. we were on the first floor close to the pool, which was nice. staff was great!!

loved that the pool was open 24hrs and even during covid 19 they offered a to go style breakfast

the pool is open 24/7. beautiful areas to sit and visit with family

clean, spacious rooms, lots of handy perqs (coffee, very good breakfast, clean pool/hot tub, etc (-)pool was not clean! price was way too high fir a holiday inn!!!!!!!! (+)nice work out room and pool (+) pool and hot tub were great (+) hot tub and pool was a great way to cap off the night (+) we were glad to see 2 lifts, one for the pool and one for the hot tub (*)pool was nice. i don t know why they charged an extra 25$. (+)rooms were clean, the staff was friendly, and the pool area was well kept (-)pool area opens early which i think was the cause of some early morning noise that there would not (-) even though the area had been 'opened with restrictions' the pool (probably the cleanest, most sanitary environment around) was still closed (+)i liked the location and that the pool was open.

always clean, great staff, good breakfast.

fast, friendly check in and out. breakfast was good too!

the lady preparing the breakfast was friendly and helpful

newer hotel. room very clean and breakfast was great.

friendly staff, nice room. kiddos loved the pools and the beach (with the pool) was nice!

pool was too cold, temperature in the pool area was cold and the hot tub was not warm

i think the chlorine levels in the pool might have been too high (kids had similar reactions with a neighbor's pool)

maybe there could be additional adult time for the pool and hot tub to stay open later

the pool with the water slide and outdoor hot tub were awesome