pool wasn't available

pool closed , but they were nice to offer swimming at another property!

only thing i was disappointed in was the fact that the pool wasn't available but on the website it said it was open

only complaint, no pool!!!!! should reduce room rate for every service not available.

looking out the window the pool was covered of course for the season but the landscape and condition of this area needs

cleanliness and breakfast

we also enjoyed the continental breakfast

breakfast served on christmas morning and i was told the charge would be 25 on my card but it was

breakfast was good

breakfast could be much better!!

the pool turned my sister's white t-shirt blue

the pool was dirty!!

pool breakfast

friendly and great staff. pool is open, too!

there was no hot tub as pictured and the pool was freezing cold

the pool must have been heated because it was very warm and it is august so not refreshing at all

very friendly staff and the kids loved to pool

no indoor pool.

nice pool and spacious parking lot

there was a gym and pool

pool was very nice

the only parking spot was next to the swimming pool, right in front of a door, and i thought that was fine, but the door would not open with my

pool was closed

pool broken

the pool was foggy and nasty

we took advantage of the exercise room, pool, and continental breakfast

beautiful pool area that felt like a resort

easy check in and checkout. modern and spacious bedrooms and bathrooms. nice clean pool.

kids loved the pool area

breakfast was ok.

breakfast had a good variety

only negative thing i would say is that, yes, even though they offer a complimentary breakfast, there was not enough food for everyone

clean comfortable room. efficient friendly staff. good breakfast.

the property was clean, quiet, great staff, and breakfast was good.

they offered a complimentary breakfast

kids loved the pool

no indoor pool

it was not hot enough to swim, so we didn’t use the pool

the staff was great the pool is very nice and clean.

pool and basketball court available for patrons.

i didn’t like that these was a pool but it wasn’t opened.

very nice swimming pool

the restaurant could have. had some food & your pool hours cold have been longer.

lots of parking was available and the swimming pool was open

breakfast and pool

indoor pool is badly over-chlorinated

rooms 213/215 were well lit and had great space to move around; the indoor pool was a plus, mostly clean, and polite

only thing i honestly did like was that the pool was ice cold because the heater for the water was broken for the two days we was there

the pool was open, warm, and clean

clean rooms pool was a nice end of the day place for them to unwind

hot tub wasn't working the day of our arrival and the indoor pool was cold

even got to get some laps in in a clean pool

overall it was clean & comfy & my kids enjoyed the pool..

my kids loved the indoor swimming pool.

the pool seemed clean, certain things looked quite dated and didn’t match the new and modern look of

everything was perfect. the pool and hot tub was the best.

key card working properly at the pool and the spa/bubbles for the hot tub/jacuzzi

usable spa / pool in winter!!!!! yay! breakfast had cinnamon rolls… delicious!

indoor pool and hot tub are open 9am-9pm

loved the jacuzzi and pool :)

the pool and gym are open late and always super clean

heated indoor pool was a big plus

i wish the heated pool was warmer. we went to take a dip and it was bone chilling cold.

the pool was warm the kids loved it

clean heated pool

really wanted st swim but the pool was dank and full of bugs.

the pool was closed

we stay at a lot of ihg this is definitely the worst breakfast and pool was full of green slime

the pool area

didn't like where the pool is located and i didn't like the smell of the room it smelled stuffy it needs air fresheners

of the fact it was no microwave in the room and the accessibility to the pool was not possible, also have to meet with a little bit rude housekeeping lady after gently

nice facilities with gym and pool as well as nice rooms

was great setting was beautiful just wish the pool was open and the twinkle fountain we could not find or was taken down or closed overall real

pool was close we check in at 6:00 that was are main concerned for going there especially this time

pool was closes due to covid 19..but it was still a great stay

the greeting when i checked in. the kick back hour. the indoor pool.

were continuing to jump in and out of the pool

the kids loved the pool, and my wife and i enjoyed the room

i loved the complimentary drinks and free meals twice a day. my kids and i loved the pool.

pool

the patio area and furniture by the pool needed to be power washed

the pool

were there for an appointment for my 9 year old son and we choose a hotel with a swimming pool

the kids loved the pool and the bed was so comfortable, especially after a 10-hour road trip

the pool was closed and looked dirty.

did not have a hot tub and the pool was not heated.

kids definitely enjoyed the pool

my oldest granddaughter refused to swim because the pool was to small for the handful of guests that were there, plus the fact there was no hot tub

pool was closed

i talked with the front desk manager and she never mentioned the pool was closed even after she heard me say something twice about the kids swimming

ercise room, free breakfast, ice machine) was not working or not

pool and everything else

pool was out of order,sink clogged,and temp control was off,no toothbrush available at front desk

most everyone) with good service, nicely renovated room, very good breakfast, nice pool, beautiful neighborhood

the pool was closed the entire stay i was there for maintenance

it would have been nice to ave a bigger pool but that wasn t our reason for a stay

play offs had food courts around it did t have to travel far to eat after a long day nice clean pool and friendly

on the website it stated it was a inside pool..which they didn't

pool had a lot of bugs in it on saturday morning

and up to date just like the photos, price was great, and my daughters were so excited that the pool was open

why swimming pool never open

i wish the pool was open longer but other than that everything was amazing

the pool

therefore the only thing disappointing was that the pool at the facility had not opened for the summer yet

we didn't go swimming, but it was pretty hot and the pool chairs were metal & no padding

pool was open. nice room, comfy beds.

i loved the pool, and the area of the hotel.

pillows to soft noise from interstate would like a better breakfast option

extra help for breakfast.

breakfast was great, gym up to date, parking was phenomenal

wish it had a bigger pool

the pool & fitness

the breakfast was excellent! the rooms were very clean & nice. we even enjoyed the swimming pool

the door to the pool didn't work to go back in.and the ice machine on the 2nd floor didn't work

the facility was clean and updated. staff were friendly. pool was clean. breakfast was good.

hotel was quiet and the kids enjoyed the pool

that the indoor pool was open until 11 pm

pool area needs attention to furniture

pool: too warm; wanted ice plunge

the pool was a great hit for the children and the bedding was wonderful

pool was not open may 2-3.

outside street and pool lights lit up the room all night

the pool was green so we couldn’t use it

pool closed at 7pm.

pool was closed!

bed, closed pool and closed fitness center, i’d be happy when breakfast comes back to hotels

the pool nor the exercise room was not opened, the quality inn was opened but booked.

pool closed but we understand

the pillows were half pillows and the pool was green. breakfast was ok

the pool was still closed no towels and wash clothes

it was nice and it had a pool, the room was very big.

great pool area

the location was awesome, it was 10 minutes from the pool hall that we were visiting

the room was clean the pool was clean and nice. i would stay there again.

staff was great and had a good pool

small closed outdoor pool. nothing extra for over priced room.

the pool was closed. toilet ran constantly

ease of access to hotel and my daughter enjoyed the pool

no inside pool, outside pool not open.

breakfast wasn t the best. pool was terrible. nasty.

pool was closed and breakfast wasn't good.

the pool was closed. the hallways stunk really bad. the lobby was really hot.

the room was very nice, outdoor pool seemed nice

hated pool did not open until may

pool was under renovations and grandchildren were very disappointed

poolside menu was rather basic (but the fish tacos were delicious)

and event space, a beautiful and spacious deck, and gorgeous courtyard and pretty outdoor pool area

cold swimming pool!

the pool is too small

the pool and the room.

friendly staff, clean facility, breakfast was awesome, the pool was open and clean.

has a bar and grill on 1st floor with very good food, they have a pool table, air hockey table and a pool which kept my little one very entertained

there was a pool

on covid)ud83dude0f.

pool not heated and too cold for me to use

hugs and comfortable room. nice pool

the pool was closed

when i was at the pool there were some left over clothes around. they needed to clean that up.

hot tub was under construction, and indoor pool does not mean heated

the suite size,the indoor pool,evening reception also the hot breakfast.

the room was a very nice size and i loved the pool

very convenient from the location i needed to be at and was able to enjoy the pool

the pool plus the staff was wonderful great people and so loving

everything but the indoor pool could have been warmer.

that the pool was not in order, due to heater not working.

understaffed/ pool was closed

room was fantastic and pool was definitely

pool was closed in late may. door stuck in my room had to force to open or close.

if i’m being super picky an indoor pool would’ve been great

pool closed

the pool was under construcion

the pool

plenty of seating in a beautiful garden in the back by the pool

great indoor pool and gym

very nice place wish i could have taken advantage of the pool

this hotel was very clean. the pool area was great.

pool looked horrible

not enough pool towels

location was perfect, the pool deck was awesome too. restaurant was closed due to covid

the pool was outside

the pool need to be a lil warmer and clean

the indoor pool was a nice touch

great room, nice pool

the bkfast was delicious and the pool was inviting

property was nice and the indoor pool was great as well and the staff was very friendly and helpful

location and nice pool

we loved the patio/pool area and the openness of the facility. large rooms and bathroom

a family friendly hotel with a nice pool and even gas grills for barbecuing

the pool and area was great allowing us to relax in the sun

upset that the pool was closed due to covid-19 and we were not informed ahead of time or our rate was not adjusted

i did not like that the employees would come out of a door by the pool and smoke

location of pool on front of parking lot

pool was too small and was situated in a strange place too close to the street

the room was fine and the staff was very friendly. nice gym and outdoor pool!

pool wasn’t open

facilities was clean gym excellent, pool great ,jacuzzi clean ,out side seating excellent

fact that the pool was closed and i wasn t made aware upon booking

beautiful, convenient and the pool area was fabulous!

it had good amenities like a pool and restaurant/bar, and it offered room service

pool was very small

eggs were watery, bed was like a rock, pool was dirty, elevators were slow, floors were dirty.

was over pool with no curtains to close out the bright light

that i didn’t have time for the pool.

pool wasn’t available due to cleaning of storm. wished they would have had an indoor pool

pool was too small.

there was a beautiful courtyard with a pool, basketball court and barbecue area adjacent to the office where breakfast was served

pool wasn't opened.

breakfast, pool toys. pillows were nice.

room layout, pool and basketball court

the pool wasn't open lol

pool area was lacking, 1st room smelled like animal urine

the parking and the pool area

hotel key wasn't working for the pool area only

i didn t really care for the pool area. a little to small for my taste.

the pool and hot tube

free breakfast

we had a group of kids wanting to swim and we’re told to get out

big rooms, free breakfast

room was next to a family that had kids , was alittle noisey at times,other than that great

the room was spacious and i loved having a seperate tv area for the older kids at night

pool looks dated. poor gym.

the amenities are an added bonus the pool, hot tub, happy hour and free dinner plus breakfast

yes! there were some kids cussing and diving in the pool, had no respect!!

hot tub and pool could have been cleaner and hot tub needed to be hotter.

the pool area became very crowded and rowdy at times -

the bar is small and quaint but again the service is wonderful

the room was clean ud83dudc4c morning staff and bar tender were great.

loved the lobby booth the bar and food and store. very pretty environment

2 stays the hotel did not have any bar soap available

no food or bar available. construction in progress. a little pricy for what was received.

small pool but it wasn’t that bad to complain about.

staff are lovely and indoor pool is a plus

everything, from the room to the pool, it was great!

staff was awesome, the rooms were great, excellent full breakfast, kids loved the indoor pool and the hot

pool

the location was good very clean nice swimming pool breakfast was great!

pool experience, everything was nice, staff was excellent

from the breakfast down to the swimming pool area

it was very nice place, nice pool.

pool looked very nice, but it was still to cool to swim