pool wasn't available

pool closed , but they were nice to offer swimming at another property!

only thing i was disappointed in was the fact that the pool wasn't available but on the website it said it was open

only complaint, no pool!!!!! should reduce room rate for every service not available.

looking out the window the pool was covered of course for the season but the landscape and condition of this area needs

pool breakfast

pool area was under construction. so unkept

the pool turned my sister's white t-shirt blue

there was no hot tub as pictured and the pool was freezing cold

the pool was dirty!!

hot breakfast buffet with a variety of foods.

breakfast served on christmas morning and i was told the charge would be 25 on my card but it was

breakfast could be much better!!

great breakfast

was a lot nicer, more up to date, and their breakfast was better than the other holiday inn in birmingham

the pool must have been heated because it was very warm and it is august so not refreshing at all

very friendly staff and the kids loved to pool

no indoor pool.

nice pool and spacious parking lot

there was a gym and pool

kids definitely enjoyed the pool

did not have a hot tub and the pool was not heated.

my oldest granddaughter refused to swim because the pool was to small for the handful of guests that were there, plus the fact there was no hot tub

pool was closed

i talked with the front desk manager and she never mentioned the pool was closed even after she heard me say something twice about the kids swimming

the pool was closed our entire stay!!

room was clean, stocked, everything worked great, pool was nice, breakfast was wonderful

the pool was green so we couldn’t use it

pool closed at 7pm.

clean rooms and a clean pool

nice bathrooms nice pool.

the pillows were half pillows and the pool was green. breakfast was ok

was falling apart, holes in comforter on bed, paint on the curtains, weird smells in the hotel, pool and gym still closed, not enough parking

was a lot of pot smoking at the pool and gazebo

the pool was still closed no towels and wash clothes

it has a beautiful, clean pool and pool area that is great for lounging with family

staff was great and had a good pool

great property. nice pool. clean room. convenient location near food and fun.

the pool had not been cleaned out and the beds were hard.

it was nice and it had a pool, the room was very big.

the room was very clean with plenty of towels and the indoor pool was relaxing

indoor pool was great, the continental breakfast was fantastic, staff was friendly

clean heated pool

easy to access, very friendly staff, warm pool

the pool and gym are open late and always super clean

the pool area was nice

the pool was closed

no inside pool or jacuzzi

we stay at a lot of ihg this is definitely the worst breakfast and pool was full of green slime

really wanted st swim but the pool was dank and full of bugs.

slight maintenance issues, our bathroom door wouldn’t shut all the way, the pool wasn’t open

small pool and about 20 little girls in it, who said they were not staying at motel.

the breakfast was excellent! the rooms were very clean & nice. we even enjoyed the swimming pool

wish it had a bigger pool

pool was closed and spa seemed non existent

the pool and hot tub were the main reason we came here, and it did not disappoint

the pool was very cloudy..

hot tub wasn't working the day of our arrival and the indoor pool was cold

the staff and indoor pool!

i wish the indoor swimming pool would have been heated.

the pool was foggy and nasty

pool was very nice

the only parking spot was next to the swimming pool, right in front of a door, and i thought that was fine, but the door would not open with my

pool was closed

pool broken

location and guest laundry on site. good breskfast

breakfast could have been better

very comfortable bed, ev chargers were great and blocked off waiting on us!

everything! down to the breakfast

breakfast had a good variety

i loved the bar and pool tables along with the air hockey table! was super fun!

pool availability

has a bar and grill on 1st floor with very good food, they have a pool table, air hockey table and a pool which kept my little one very entertained

pool not heated and too cold for me to use

the pool closed early morning on the day i had to check out.

lots of parking was available and the swimming pool was open

cleanliness of the room, the modernity of the facility, the breakfast, the pool, and the location

great pool and facilities, right by everything you'd need.

my children didn't enjoy the breakfast boxes.. but, o well! the pool was close due to covid-19

i was disappointed the pools weren’t open and wasn’t told this when i booked room.

pool closed for repairs.

rooms 213/215 were well lit and had great space to move around; the indoor pool was a plus, mostly clean, and polite

the pool was open, warm, and clean

location, exceptionally friendly staff, indoor pool

the indoor pool and the pool and the location and surrounded by restaurants

rooms, pool , bar jus everything and i will be taken my team there to stay on next month for next

only one elevator. pool was a little dirty and no air running in the hallway on the 8th floor

nice facilities with gym and pool as well as nice rooms

was great setting was beautiful just wish the pool was open and the twinkle fountain we could not find or was taken down or closed overall real

of the fact it was no microwave in the room and the accessibility to the pool was not possible, also have to meet with a little bit rude housekeeping lady after gently

no indoor pool

pool and basketball court available for patrons.

i did not take advantage of any of the amenities, breakfast, pool, gym, business center, but they were there for me

kids loved the pool

the first day of my stay the pool wasn’t open, but it was ready the second day, so we were still able to use it , oh and had

the pool and hot tub has a closing time

comfortable bed, breakfast and heated pool.

indoor pool and hot tub are open 9am-9pm

loved the jacuzzi and pool :)

the indoor pool was excellent for my kids and the breakfast was very great

indoor/outdoor pool was a great break for kids on long road trip

were continuing to jump in and out of the pool

the kids loved the pool, and my wife and i enjoyed the room

we look forward to seeing peyton and tina at check in, during our kickback, and down time at the pool

the kids loved the pool

were there for an appointment for my 9 year old son and we choose a hotel with a swimming pool

the kids loved the pool and the bed was so comfortable, especially after a 10-hour road trip

beds were a little to firm, would have loved to see a hot tub near the pool area

the pool was closed and looked dirty.

stopped on our way for the night, very enjoyable stay, my daughter especially loved the pool.

staff

the hotel for location and fairly nice pool from past experience

the pool was closed the entire stay i was there for maintenance

the pool lights where out which limited my kids time in pool.

customer service beautiful view the pool and waterfall safe area bus transportation in front of the

pool was not heated and was super cold

the pool smelled like a sewer

the dryer vents blowing on the pool made it very hot and hard to enjoy pool.

it was too rainy and cold to visit the pool, but it looked nice

play offs had food courts around it did t have to travel far to eat after a long day nice clean pool and friendly

pool was open. nice room, comfy beds.

i loved the pool, and the area of the hotel.

it was clean and neat and the breakfast food was good.

extra help for breakfast.

breakfast was adequate but could have included some type of fruit

hotel was quiet and the kids enjoyed the pool

pool area needs attention to furniture

pool was closed

also the pool was closed and that was a specification on what i wanted in a hotel

that the indoor pool was open until 11 pm

pool was tiny and the space availability around the pool to relax was limited

providing the cost of the stay, the hotel should have indoor pool..

and event space, a beautiful and spacious deck, and gorgeous courtyard and pretty outdoor pool area

the pool and the room.

cold swimming pool!

the pool was out of service

hated pool did not open until may

no pool, wanted to swim

pool was closed and breakfast wasn't good.

the pool was closed. the hallways stunk really bad. the lobby was really hot.

breakfast was good

breakfast confort location security

pool and the comfortable beds.

the pool setup is nice also

at the front desk; comfy beds; not a new hotel but well maintained; parking lot is well lit; nice pool

was great loved tha pool and room was clean and well organized

the bed was great, loved the pool, business center. nice and quiet

pool

the suite size,the indoor pool,evening reception also the hot breakfast.

the only thing the pool area was closed for cleaning at the wrong time of day

hugs and comfortable room. nice pool

pool was freezing

kids loved the pool area

beautiful pool area that felt like a resort

we took advantage of the exercise room, pool, and continental breakfast

easy check in and checkout. modern and spacious bedrooms and bathrooms. nice clean pool.

so easy to check in, everything was clean & roomy, delicious breakfast & nice staff!!

the indoor pool was freezing which was a disappointment for my 8-year-old daughter

lou's construction no restaurant or pool both under construction

our kids could do while weighing her friends around the lobby, including the pool table and the games

the pool table and bar area gave it a nice addition

we loved that they have a free pool table by the bar and the area was super nice and laid

the room was a very nice size and i loved the pool

everything but the indoor pool could have been warmer.

the pool

that the pool was not in order, due to heater not working.

too cold in the pool for dec swim

understaffed/ pool was closed

pool closed

the out pool and cleaning manager was rude

the staff were greeting the place was clean definitely will stay again when they fill the pool up

if i’m being super picky an indoor pool would’ve been great

phone inside the room didn t work , when we went to go to the pool , we couldn t get inside because all of a sudden the staff decided that was time to clean it

pool looked horrible

location was perfect, the pool deck was awesome too. restaurant was closed due to covid

the pool time could have been longer, ha ha ha!!!

the pool was outside

property was beautiful, great location, quiet, pool & work out room were nice, staff was amazing

property was nice and the indoor pool was great as well and the staff was very friendly and helpful

the indoor pool was a nice touch

breakfast was good, the pool was nice and the entire stay was great

the pool need to be a lil warmer and clean

staff member was working hard to clean the filthy pool area but not enough staff to guests ratio

the parking and the pool area

walk from parking, parking garage, limited menu at restaurant, pool not open late, no room service

the pool and pool area. thought it would be bigger.

hotel key wasn't working for the pool area only

somethings was showing wear. like cracked tiles in front of elevator. pool gate didn't work.

we loved the patio/pool area and the openness of the facility. large rooms and bathroom

upset that the pool was closed due to covid-19 and we were not informed ahead of time or our rate was not adjusted

a family friendly hotel with a nice pool and even gas grills for barbecuing

pool towels were not out in the evening and again in the morning but houseman gerald got some for

i did not like that the employees would come out of a door by the pool and smoke

the room was fine and the staff was very friendly. nice gym and outdoor pool!

pool was closed

pool wasn’t open

location of pool on front of parking lot

my kids were able to swim and they had the pool to themselves.

pool was and has been broke for weeks, so really no pool as advertised

so they gave us another room no breakfast and pool wasn't open

indoor pool was ice cold and murky

room clean.. nice people... pool!!!

breakfast was great

the fact that when the breakfast is gone it’s gone and it’s still breakfast hours.

excellent facility. courteous staff. excellent breakfast.

if you need a nice, clean, place for a night or an extended stay, with an awesome breakfast, this is the place

was modern and clean and i love the mini kitchen

we love the pool and the breakfast

clean, friendly staff, pool

clean rooms, comfortable beds and indoor pool

the pool was small

dirty pool lots of dirt & hair so we didn t really use jt

only that the renovation being done limited the pool and hot tub usage

the room was very nice and comfortable and the heated pool was awesome.

pool is small but was perfect for a one night stay for a baseball tournament

breakfast is awesome.. they have indoor pool. very quiet

pool and gym were clean

very clean, nice outdoor pool, and the front desk staff very nice.

we didn't find time for the pool area but it looked very nice

the breakfast was outstanding and we didn't have to wait for anything, even when they were busy

great breakfast

breakfast

the bed was so comfy and the pool was nice and not too deep to where my stepdaughter and i couldn t enjoy it

lights at the pool & the hood of service sign said 9 am until 10 pm

the side door by the pool does not lock giving access to the building to anyone made us feel unsafe

pool was a bit small, elevator was kind of rough, smoking area on 2nd floor would have been nice

the pool area was nice

breakfast wasn t the best. pool was terrible. nasty.

pool had no water in it, room was like motel 6, old elevator, no snack shop

there was no water in the swimming pool

pool.

ease of access to hotel and my daughter enjoyed the pool

dirty!! bathtub dirty, pool dirty!!

me in gave me a key that didn't work, room was not correct move one room over right over the pool with bright lights and no curtains

yhe pool was immaculate. enjoy it.

the pool was so small and the ac didnt work that great

pool condition

pool was closed and no breakfast because of covid 19

the cleanliness and the pool

nothing, but didn't use the pool or indulge in breakfast

everything especially the area by the pool

loved it. quiet. comfy beds. nice, spacious bathroom. pool was very nice.

room layout, pool and basketball court

there was a beautiful courtyard with a pool, basketball court and barbecue area adjacent to the office where breakfast was served

pool was not open even though website indicated it was.

the pool closed too early

pool and grill i used

the coin laundry was very accommodating

the room was spacious and i loved having a seperate tv area for the older kids at night

staff was great. i like that it has laundry room and pool.

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

breakfast could have included bacon/sausage and eggs

the amenities are an added bonus the pool, hot tub, happy hour and free dinner plus breakfast

pool. staff.

pool looks dated. poor gym.

hot tub and pool could have been cleaner and hot tub needed to be hotter.

yes! there were some kids cussing and diving in the pool, had no respect!!