location was key for staying in south lake. nice saltwater pool.

the hotel was situated beautifully with a beautiful pool and beautiful landscaping

loved the pool, the temp was so perfect, i loved the valet parking staff and also the reception was amazing

location pool area good parking beside hotel good gym facilties

hot tub was making a terrible squealing noise that made being at the pool a very unreal acing experience

loved the location. also, loved the bar! also enjoyed the pool

they do have a large pool

there was a small daily fee for parking and the pool was too small for lap swimming.

then booked in room 220, we were right over the pool which i requested we wouldn't be, because the next day had an event

also, the pool area was spectacular

bar area, was absolutely the best

with kids and toys

the noise at night was annoying - kids running down the hall, loud talking and slamming doors.

a very nice and clean hotel, staff was so accomadating and we had a great weekend away from the kids

gym. we'd heavier dumb bellls and wi-fi is mediocre.

the pool was amazing

small pool

nice calming ambiance. pool was a fun time!

pool water was too cold

the beds are super comfortable, and the pool is great

pool could be cleaned of debris more frequently & hot tub needs jets repaired.

we were upgraded to a room with a balcony overlooking the pool

great amenities such as outdoor pool, workout center, dining area and covered garage parking

very nice and clean and quiet. nice pool

had lunch by the pool. delicious

the location is great. the pool is nice.

the pool was very nice and our family enjoyed playing in it

the pool and hot tub area is really great! breakfast is good also!

were affordable, friendly, clean, great hot breakfast, good pool and quiet

very clean ,great pool, in a perfect location .

our kids loved the pool and the changing colors of the lights inside the pool - a nice and fun touch

beds were super firm and uncomfortable and the pool was cold.

the pool was open for guests with a sign up time slot schedule

heated pool

good location and clean facilities. indoor pool for the grandkids was fun.

would have liked an open pool

the pool is clean. breakfast is good. the room is always clean.

small pool and pool area

no indoor pool

door to the pool was hard to open through the inside and outside

would have loved for the pool to be heated so we could have enjoyed it, but we were told that up front so it was no fault of

pool was closed, they couldn’t give an answer why it was closed, next night we asked again and

booked this hotel on the fact it had a heated pool which was stated on the website

pool area had a zoo-like smell. will be addressed in the near future.

pool, gym, staff 24/7, safe, right next door to police station, restaurants within walking, rooms

great location. clean decor loved the outdoor pool and hot tub. staff is super friendly!

very quiet and the pool is open

very clean and had both a pool and hot tub.

loved the pool and hot tub

the breakfast was great. rooms clean, big. pool was clean.not crowded.

attentive front desk, nice rooms & inviting lounge & pool

well designed suite, comfortable bed, real food for breakfast, friendly and efficient staff, cool pool and outdoor

would have loved to try the pool, but it was raining

the pool was lovely and the outdoor grill was clean

i didn't like that i they pool wasn't indoors and there isn't a hot tub on site.

the swimming pool was awesome a bit chilly but great

more time to use the pool and exercise room

and bathroom very clean, pool was nice, a bit cold bit they kids enjoyed it

the pool was nice and the hotel it self was nice and clean

the indoor pool and work out facility was perfect for our family

the outdoor pool

animal interactions. pool and pool side service

the game room, outdoor swimming pool, and water park worked out great for our schedule

pool excellent

even at poolside or restaurant, food was very costly and all was spicy, even french fries

but honestly, this is expected and similar to every indoor pool i have ever been to

was a little disappointed with the outside pool being closed the first day we were here but they opened it the next day

were spacious - pool area was clean - restaurants food was delicious

my oldest loved the slides and the younger two enjoyed the pools/play areas bot inside and outside

everything was beautifull but the pool was fun

the pool table and the awesome bartender!!

is absolutely no shade in the pool area

i love the room it was very cozy and beautiful , the pool view from the 5th floor was everything

modern room, good window view. pool area and nice bar

pool area looked relaxing and clean

very nice and got a great price! pool and outdoor seating were great.

pool is too shallow

the pool was perfect for my small kids

pool was very nice

pool was closed for health code reasons

the place was a great place to stay. i love how we got to enjoy the pool.

pool area and courtyard

door leading to pool courtyard wouldn t open with rim key so we had to walk all the way around

location 3 min away from grapevine mills mall, great room,pool,breakfast, clean ,great

staff was very friendly and accommodating. pool was amazing especially for kids!

only complaint was when we arrived the pool had leaves in the bottom of the pool

ice machine on floor didn’t work. and couldn’t play pool but you could play chess

pool was a lot smaller than what it was on the site

no light in garage and no free breakfast and i wanted to get in the pool but was closed for maintenance first time i booked at this hotel and it was closed

the pool table was great

the pool was very nice

visit i was disappointed ud83dude1e with the smell of dirty carpet and trash and food around the pool table and on the elevator

that the pool was down

pool sticks were not very good

lots of room downstairs, huge breakfast area, nice pool table, lots of seating areas.

didn’t like the narrow pool

everything was great! location, pool, mini golf, staff were very welcoming.

have many options but maybe due to covid also somethings in the hotel look a little worn down the pool table some chairs but overall we had a great time and would stay again

my family enjoyed the big rooms & the pool

small pool

we had thought there was a pool but that was on us for not looking at the amenities more.

no swimming pool or no information about it if there was one

wish it had a pool hot tub area.

share a pool with the hotel next door , you have to walk through the connecting hotel and ask for a pool

clean and spacious rooms! the pool was very clean and we enjoyed it !

were there when the weather was bad so we didn’t get to make good use of their amazing looking pool

there was even a view of the pool

my family liked everything about this hotel. the rooms were good ... the pool was great.

pool could have been warm but was cold.

the pool was an excellent addition to our stay and our kids thoroughly enjoyed themselves

was great pools were amazing and open when you wanted to use them

convenient of restaurants in hotel and indoor pool

restaurants, the ponds, the pools, the restort style hotel was wonderful - way exceeded our expectations

the price, location and scenery. also that is had 2 pools indoor and outdoor

great location! the pools were very nice. the staff at the bar were excellent.

it was only 1 night and wasn’t able to enjoy the swimming pool but over all our stay was great will come back again

the pool area was beautiful and very comfortable

were no towels in the towel cabinet by the pool but we just went back in and got our bath towels from the room

pool temperature was perfect, not too cold or hot

outdoor pool

family and i enjoyed the indoor pool and the social hour with free snacks and beverages and also the breakfast was delicious with a

the rooms were very spacious and the swimming pool had perfect temperature

my toddler loved running around the hotel and getting to use the indoor pool

2e loved the pool and hot tub. we also loved the comfortable beds.

no pool available

a very nice hotel with awesome rooms for the price and inside pool/spa

my kids enjoyed the pool for the little time they were in it

location, good breakfast selection, kids enjoyed the indoor pool

comfortable bed, great layout, fun indoor pool, good breakfast

great greeting from staff, clean room, nice pool, good breakfast. fantastic stay!

the pool

pool was extremely chlorinated to the point that it gave children some chlorine burns and burned my

friendly staff 2 bedroom 2 bath room set up & indoor pool

the pool did have a crack in it

large room, 2 bathrooms, had everything like home. pool open till 10pm.

staff, good rate per night and the complimentary breakfast was very good, lots of choices

they served breakfast even with a short staff so the guests were taken care of

breakfast was great with many options.

good gym as well

my family enjoyed the heated indoor pool. the complimentary breakfast was fresh and delicious.

pool was windy and bugs in pool.

loved the clean pool and hot tub

breakfast and pool were great.

clean throughout. nice pool.

pool was nice

no indoor pool

the bath tub is huge and my children thought it was an in-room swimming pool. excellent!

the pool was great for the kids to cool off after a fun filled day of shopping

the pool and the breakfast was good. comfortable room and good shower.

great location near mall gas station n restaurants. got a nice size pool open.

the pool wasn t open

was clean the pool is awesome just a little hot in there but its great for kids the breakfast is so good lots of

i would have loved it if the pool was opened.

clean comfy rooms. love the chlorine smell. pool was top notch.

able to use the pool because it was booked, felt like i payed alot with no pool access and no where did it say pool

you had a nice clean pool and because of my airline took all my things the hotel had to accommodate my situation was

the elevator for handicap in the pool did not work there was no safe box in the room

i was sad that there wasn’t an indoor pool, but that’s ok.

the pool was close

really like the pool the restaurant was great

best hotel ever! kiddo loved playing pool and chess provided with dad.

for breakfast, small cramped spartan room, no towels by the pool, skimpy number of towels in room, only one bottle of water for 3 guests

the pool area was nice and the hotel was clean. very modern vibe.

location, cleanliness and the pool table/ lobby lounge.

clean facility, pool table

runway view room was a dream come true for our kids

maybe better signage on how to get there from inside parking garage

the fitness centre was great but the spa was not in operation the day i visited

catch the free shuttle to terminal d and the lobby is on the next floor up

room service was pretty expensive.

i think the pool area could be nicer

pool was a little small

great breakfast, enjoyed playing in pool

i also liked that their pool was indoors

indoor pool peaceful breakfast was great

no pool

the choices for breakfast, the pool was clean

the pool wasnt open

dirty pool

pool closed at 9pm before we were able to use it

bed was very comfortable, it s awesome to have a starbucks at the hotel, and the restaurant and pool was

room, great pool and exercise room, starbucks, and the water and tea that was in the lobby and workout area

pool, shower and room is amazing

very open floor plan. great pool area/fitness.

indoor/outdoor pool and hot tub

breakfast was satisfactory

we did not have time to use it, but the pool looked very inviting

is a comfortable and well maintained hotel near airport we enjoyed the pool area and the staff at the hotel were welcoming and helpful, nothing was a problem

the pool was refreshing and perfect for smaller children

nice/clean little pool and jacuzzi

it was a pleasant stay overall. great staff, room and pool. i would go back again.

the pool was to cold

the pool room was a excellent added bonus that we really enjoyed

the pool was not heated and it was closed on our last day :/

swimming pool closed due to mechanical problem and not available for use during our stay.

the room was huge and equipped with alot.. the indoor pool was great very friendly staff

the indoor pool was awesome and one of the main reasons i chose this hotel

loved the pool, the room we stayed in, loved that outside the pool was an picnic table

i was sad we were not able to use the pool but that is not their fault, that was all us and time management

they have a nice breakfast as well as a clean pool, hot tub and gym

the pool was great as

room was clean! staff were fantastic! the courtyard was shaded and a clean pool!!

didn t come fix outside pool yard door so we had to go around or leave our room door open and breakfast is picked up even

there is a private courtyard around the pool and hot tub that was pretty and relaxing, also

friendly staff. nice facilities. nice pool

from the pool to the court yard around the pool with gazebo

was perfect, nice pool and good sized rooms

it had the amenities i was looking for, pool, airport shuttle, exercise area, and restaurant on site

check in was great first room we were in was perfect but we decided we wanted to be close to the pool she changed our room without any

cafe there, pool was perfect size.

from some rowdy kid's at the pool our stay was pleasant, & didn't like the kid complimentary breakfast wasn't completely free so

breakfast was really good

surprised how good breakfast was.

cleanliness, breakfast was better than most hotels

clean, nice rooms, great breakfast

breakfast

the pool area is nice and has a grill as well as a fire pit

the pool wasn’t open but we hope it can be repaired for the next guests

were no extra linens in the room for the pool out sofa in the room

unfortunate that the designated smoking area is at the swimming pool/fire pit/barbeque area

it was easy to book and the shuttle driver was amazing

pool area seasonal but weather was very warm and since the pool is not staffed it should be open

the pool was a perk for the extra money, but the pool was out of service

the pool was locked

great location, friendly staff, nice pool area, large rooms

the pool is really nice and the bathrooms were also very nice

missed having the breakfast and pool

needs to be specific about the view as you can either overlook the parking lot or the pool

would have liked to have lounge chairs by the pool

staff & the pool, after coming from work was the most delightful part for me

the pool was nice and big

swimming pool

was a little disappointing the pool wasn t open

annoying ringing sound like a distant telephone around the pool area that never went away

the pool wasn't open and there was no mention of it. summer break is already started.

ringing noise by pool that sounded like a distant telephone and never stopped

pool and hot tub were great.

the pool and hot tub was awesome!!

pool not heated due to maintenance issues and shower was not hot.

the staff was really nice we also loved the indoor pool

indoor swimming pool

no pool

friendly staff, very clean, shuttle service, water bottle as needed, gym, swimming pool, breakfast

very clean and comfortable. jacuzzi and pool and work out room.

the breakfast was incredible! the pool and spa were very nice as well.

nice beds, great breakfast, and the hot tub and pool were perfect

all the food staff and swimming pool

the hot tub didn't work an pool was dirty.

pool was alittle small and the elevator was kind of scary because it felt like it was gonna fall

the pool and hot tub were both beautiful and relaxing

the pool wasnt open

the pool area

breakfast was a nice offering, gym was great and so was the pool

pool wonderful, gym and and laundry was a plus

can't hear the train inside the building or when you're in the room but when you're laying by the pool and a train

the hotel was perfect with a stylish room & my room over looked the pool

then couldn't find a needed plunger at all; key cards kept not working; heater didn't work; no pool, exercise room, or free breakfast as advertised, all

no breakfast,no pool,had a very difficult time checking in

was advertised there was a pool

no pool. food on bedspread cover.

the only thing i would wish for was a pool or an agreement with a nearby hotel for pool use.

jus wished u guys had a indoor pool i have small children and that s all they look forward to is

pool is very small. almost a joke. toilet was loose and wiggly. bathroom door does not lock

everything except a missing pool

great place loved the pool. clean comfortable and nice friendly people

pool needs a hot tub

the pool out couch

certainly not a resort pool, but wouldn't expect that at the price.

pool wasn’t open

nice little pool to relax at

thing i didn't like was the swimming pool didn't have a heater in it therefore the water was super cold

i like the location, breakfast, pool, and the room.

i was surprised that the pool was only 4’9” at its deepest.

the pool

checked me in seem to have a slight attitude… she didn’t say anything about breakfast, gym, pool or anything… other than that most of the staff seem friendly

might sound a little nit-picky but i loved that they kept their pool towels stocked

breakfast or pool or any other amenities because of the covid 19 restrictions but overall it was a great

asked the front desk if the pool was heated because our kids wanted to swim, was told yes it was

the pool was quite active and we could hear the exclamations of great fun people were having

the pool was close, on a saturday, the gym was close as well.

pool was small and dirty

the breakfast selection of food was great!

fee shuttle service free breakfast

was a bit of a mix up with the shuttle to the hotel from the airport and the direct number to the hotel went to the hampton

breakfast was a blessing, with egg omelettes, pour-your-own waffles, cereals, oatmeal, fruit juices

nice staff, nice breakfast buffet

it was a great room and breakfast. better than three stars.

the gym and the breakfast

i love the pancake maker………i had a layover in dallas so the free shuttle was awesome and saved me money by not having to get an uber

breakfast was repetive and could use some variety.

guest laundry useful

clean room the set up was nice with the kitchen pool was clean and great temperature

pool, gym, and location

although i did not use the pool, it looked clean and very nice

liked the workout and pool

they had about 15 or 20 people at the pool cooking out and loud music going until about 11

the pool wasn’t opened and the breakfast was just packaged food..

pool

the pool looked nice, but

hairdryer didn't work very well & the smoking area seemed to be around the back door by the pool

the pool could use a clean and could be warmer

rooftop pool

the pool

pool / hot tub were closed for renovation - which i know is out of your control, but i was a little

i enjoyed lounging by the rooftop pool the next morning after a delicious breakfast of perfectly prepared breakfast foods

roof pool was awesome and especially so when planes began flying overhead

early check in

the pool was nice and so where the rooms

good location. indoor heated pool

the indoor pool was nice

my young son loved the heated indoor pool

my kids loved the pool and breakfast

clean modern hotel with very large rooms and a nice breakfast.

wish the kitchen was open for hot breakfast

breakfast was good and the gym was nice

very good breakfast, nice to have food available 24/7 with a cocktail bar after a day of meetings

breakfast was a bit crowded and seating was limited

great location. very friendly staff! nice pool.

it would be nice to have had an indoor pool and complimentary breakfast.

the room and pool

front desk staff were very helpful. lovely swimming pool.

airport location, shuttle, pool, fitness center, cookies.

the pool was also a disappointment

pool is also closed

hot tub, pool was not usable

swimming pool area is fairly small and basic

pillows and pool rail broken

was a little plain, but it is the lovely pool that got me

i did not take advantage of the breakfast, gym or pool

we did visit to pool area also and it was clean and even had towels available

staff, clean hotel, nice small indoor pool, breakfast variety in spite of covid.

the outdoor patio area. the pool was nice. the room was very clean and spacious.

if you want something more simple and affordable their is a public pool 5min away all though the property has pool their was people smoking in the area so if you want

the exit by the pool was a little confusing at first.

the pool and hot tub was clean and relaxing

very quite and clean.. we loved the pool and breakfast

were there for one night but liked it so much stayed a 2nd night just to rest up and relax by the pool

the roo(king suit) super big and clean my kids loved the sofabed and of curse the pool

airport shuttle driver went above and beyond!

the shuttle came promptly to pick me up from the airport, and again left promptly on the hour back to

the receptionist and jose the shuttle driver they are the most friendly staff i ever met in all my different hotel stays

breakfast changed each morning for variety

including healthy options, there was always an attendant at the desk, the 24 hour swimming pool hours was awesome, & the security of swiping your room key for elevator access is awesome

i liked everything about our stay. i even liked the inside heated pool.

the pool and hot the water was dirty.

pool was awesome and open 24/7

the indoor pool was a surprise

the pool could be cleaner

the pool is not always as clean as it should be and the elevators need to be worked on so that they

breakfast was okay, there is also a basic pool which our kids liked very much

the work out room and the pool area

unable to use gym and pool was very dirty and uninviting.

the picture in the advertisement of the pool was misleading

pool was excellent- our 2 kids had a blast swimming

comfortable bed the staff is always friendly and professional and the breakfast and pool

the bed and pillows were very comfortable! the pool was clean and the staff was nice!

breakfast. gym. pool

our room wasn't cleaned. no must breakfast for vegans.

breakfast location room quality

they had a wonderful breakfast with a ton of options

breakfast meat.. ice machine capacity on 1st floor.

breakfast fritta good. italian sausage gross. pork sausage or bacon better. ice machine empty.

the breakfast, the pool, the pool table, the colors, the staff.

is clean, friendly staff and they have pool table, games for kids to play

there is a pool table in the lobby area along with other fun activities

the pool table & swimming pool

pool table, nice patio area and pool area

pool could have been cleaner

the free shuttle bus is also greatly appreciated there is a lovely pool but as we were in late and out early new did not get to use any facilities or have breakfast

the pool , our room , room service the bar .

room number 132also pool was not really working and was extremely dirty , the whole reason we got that hotel is so kids

there's a pool on the ground and honestly lots of nice leisure areas around the hotel

pool not working, expensive, breakfast was ok, nothing made fresh except waffles.

no indoor pool

pool was too cold.

nice lobby and indoor pool

also the pool was down and we couldn’t use it so it stunk that we weren’t able to use it for the amount

they were accommodating for a late check in and a late check out

chose this place for the year round pool

pool was not maintained...dirty with leaves

pool was amazing

i will be going back when it warms up to enjoy the pool and lounge area

the rooms are pretty spacious and modern. pool area is great!

the indoor pool and its location to our event.

pool could be larger, it's not a deal breaker

pool was small, the service at the starbucks/dining area was ok depending on the day/time, and the

nothing i didn’t like more something i missed - an outdoor pool would have been great.

the location was in a very nice setting. we enjoyed the starbucks coffee and bar downstairs.

room was very comfortable and the pool was a great amenity.

the pool area could be a little family friendly , and needed more towels.

room was spacious. beds were comfy. pool was warm! staff was super friendly!

wish the pool was a little bigger and deeper

pool and gym were great and very convenient to have