no food by pool

the pool was great and our room had a great view

service around the pool was real slow

food was good but pricy, the poolside bar offered met nachos at 20 usd for a less than special plate of cheese, chips and some

everything:) our room was directly at the swimming pool with amazing view on the lake and the town

clean. nice pool.

its awesome to have a green space and pool indoors regardless of the city weather conditions

my daughter love the pool, very close to a lot of restaurants

pool and lobby under construction

breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was closer to the hotel, you can walk around and have

pool and location

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

swimming pool with spectacular views over monterrey

pool size

pool always too packed.

the room was a little dirty and old-looking. also the pool area looks messy

would like a nice bar by the swimming pool also the breakfast is so expensive 250 pesos for an extra person too much when you invite a

the pool was beautiful

excellent breakfast,nice pool,location,staff. had everything.

everything was great but the pool was out of service

they have a bar area and also they sell starbucks coffee

room, attention and breakfast

i couldn’t swim they were cleaning the pool ud83dude1e

nice and modern gym and pool

very great hotel, with pool and gym

the beds were comfy and clean. breakfast, when not too busy, was great.

free upgrade to a suit, great modern rooms and lobby. the free breakfast was also very good.

wanted to use swimming pool, but the water looked very dirty

the pool and breakfast

the pool is big and refreshing for a summer day

pool closed

the pool was great staff were nice

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

breakfast was ok, although the breakfast area is rather sober and crammed

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

no pool working and no breakfast insluded

great location, awesome price, very nice rooms and the kids loved the pool.

swimming pool too small, not enough parking lot

pool very cold which was unexpected but it was early march and speaking with the locals monterrey

good position, good swinming pool

they have a game room, pool and beautiful garden

i love the gym , the pool, the bed

hospitality of the team, nice swimming pool and delicious breakfast

cold pool water

pool area excellent! room exceptional!! location awesome!!!

pool was not in the very best shape, you can note dirt on the edges

i enjoyed the swimming pool

the gym room and heated pool are nice

also, on sunday, the area around the swimming pool was not cleaned, there were no clean towels and all the used towels were around the pool, on

quiet place/ gym/ pool/ nice area around

no pool or bath service not so great at bar everything closed at 600pm on sunday

no pool at the property. views from the room were of a construction site.

no pool

no swiming pool

leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot tub/cold plunge

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

of the mountains, conveniently located 1 block from microplaza, 3 blocks from subway station, pool, jacuzzi, excellent food specifically dinner options

pool, view, and breckfast

the pool, room was confortable and the breakfast was excellent togheter with the lady who attended us

turned on cold just a bit if to much it would become freezing, sink clogged, temperature in the pool area needs more fans, unbearable for infants and toddlers, need more towels and lounge

pool and rooms excellent

everything! except because of covid pool is closed.

extremely friendly & helpful staff, comfortable bed & room, nice gym, pool, good breakfast in amazing hall, nice historic bar with exquisite menu

the facilities are awesome, with gym, sauna and pool that made my dad very happy

the pool is not to inviting, needs improvement

is a swimming pool but we never used it

their recommendations were spot on and so kind letting me into the pool when the key wasn't working

are old, elevator was broken at least twice a day, there is no pool, the view is not good

it has a pool and a gym, you just need to let them know when you would like to go to avoid crowds due to

the website advertised a pool but it s under construction and it should be mandatory that it s listed under construction

like the pool, the gym and breakfast buffet

the pool is heated and the view from the bedroom. very comfortable bed and friendly staff.

service was great, super friendly staff, pool was warm on a cold day

wish the pool was a bit bigger and maybe a jacuzzi, but other than that it is a great place to stay

the expedite process for reservation and check in. the parking. the pool.

not allowed to smoke, slow service at the pool

location, good parking lot, nice pool, great atmosphere

water in the pool was freezing

location breafast was good nice pool

didn t like that during the weekdays they don t clean the pool

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

more pool loungers, washing the corridors carpets.

water in the pool was still freezing cold

the swimming pool

there's a pool also which i didn't use, but looked nice

they didn’t turn the lights on the pool area

we wanted an indoor pool and the hotel has a great inddor pool good size ans quite warm

the swimming pool wasn't so clean

very clean, pool area and gym were fine, breakfast was sufficient

i was not able to use the facilities like the pool or the gym but it is nice to have those options

pool was dirty

very friendly staff, prices fair, beautiful mountain view, quiet, good beds, decent gym and pool, underground comfortable parking

the pool is not heated and there is no hot tub.

we didn't have time but they do have a restaurant, pool and gym on site

one idea to improve the nice pool

rooftop pool terrace was amazing

rooms was clean but noticed the pool area wasn’t the cleanest

dislike that the restaurant was under construction , and also the swimming pool was too small for the people

no restaurant or pool, it was all being remodeled.

the swimming pool.

swimming pool and gym are available but not in good condition

location, clean,pool, food

the pool was very relaxing and it helped with the heat. the rooms were spacious and comfortable.

the pool with warm water

breakfast was beyond amazing and the pool area it s really nice

spaces and the room size is great, the pool setting is perfect and comfortable, people its very

check in, no one told me about the pool, the gym, the restaurant, anything really which was upsetting, they only asked for my name my

the price we paid they should have a hair dryer, coffe maker, minibar, the pool more hours more later the shower room 612 the floor was cracked and very

the pool was nice, just didn't have much time to enjoy it

and the views from the pool are amazing

gym , swimming pool and location

nice indoor pool

option if you absolutely need an indoor pool at your hotel and you also want economic pricing

the hotel has a free breakfast, as well as free computers and printers

location was perfect and the staff were friendly but the best part is that you can ask for a late check out even if you want to leave the hotel at 8pm they will only require you to pay the

another better hotels offer breakfast included and the same price, not only coffe and bread.

the pool, the price, location, felt safe ..

swimming pool

conditions of the room,pool,the overall ambiance of the run-down hotel.

it has a/c and an excellent wifi signal

e oversize bathtub) left alot to be desire.. could had been a little less in nprice

was really good, staff was nice, rooms are cleaned and comfy, pool, gym and the business place was available with good wifi wich was a plus because i had to work

you hear everything from the next rooms and the alley - pool was super small and very

the pool

gym and pool great, very clean and quiet, room very big

jacuzzi and swimming pool had warm water

the pool and jacuzzi looked really nice, but we were unable to use it due to unexpected cooler weather

the gym was a good size and there's a pool as well

clean, easy parking, near metro, nice pool area.

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

the amazing beds, flatscreen tv, gym & garden/pool area were very nice.

everything was perfect! hotel is really nice, specially has a very nice pool.

it s comfortable, location is good, staff is nice and the pool area is pretty

i loved the swimming pool. i was very lucky to get a good room.

pool restaurant and the room

facilities like swimming pool and gym are present and are good

pool was extremely dirty

was high for not including breakfast, the pool was not the cleanest or nices, gym was blah

price paid didn't match what i had booked, pool dirty, poor customer service from front desk

pool area looked like it had been forgotten

the breakfast was very good, the laundry was neat, and the pool area was relaxing

breakfast time window. they close early

location in san pedro, with lots of options for breakfast, restaurants within walking

the breakfast was very good, the laundry was neat, and the pool area was relaxing

rooms are big, fully equipped kitchen, great location, free parking, good free wifi, social hour with free wine, beer and

bed was very comfortable, bathroom stole the show with the spa suite - wow

room service was delicious.

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

wifi did not work at all even though i had to work

no wifi for cell phones.

from the courtyard and pool

were warmly welcomed upon arrival, and the staff promptly informed us that the pool was out of order

the elevator smell horrible and ther is an indoor pool with glass cealing, not a good idea in a city as hot as monterrey, the hotel smell like a

easy parking, friendly staff and great breakfast.

i couldn't take the breakfast but i will try it next time

pool wasn t clean

the pool wasn t working and on the middle of the night the electricity went off.

pool was outside, water was cold

too many people in the pool

ol, gym), courteous staff, decent breakfast with daily fresh fruits served

the pool was too small but it served its purpose

the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool

the pool was not open during my visit due to covid restrictions so that was sad and not the hotel's

very small pool

the restaurant, the bed, clean room, the breakfast buffet, the pool,