physical facilities such as the pool, turkish bath, reception, room are fine

the pool is a good size

the food was good and the pool also refreshing.

of pool

sitting around the pool after dark.

friendly staff& pool

it affects some rooms as well as the loud music from the pool

staff isn’t very friendly, only 2 deckchairs around the pool

the rooms, pool area, staff, this hotel is really attentive to any requirement you have during your

and all of the facilities are excellent, the pool especially

staff were very attentive and the vibe by the pool was awesome

enjoyed the area with the dartboard and pool table

pool, the cocktails, the beautiful comfy rooms, the service, walking distance to the main plaza,

close to town centre appearance - old colonial style exterior with a modern interior swimming pool was nice and refreshing for the

because it was a great value for my money,nice room

great location. fantastic breakfast. super nice pool. 10/10.

pool water is cold, on my second night someone from the staff was still cleaning especially the

pool and jacuzzi were amazing, nice views, comfortable rooms and bathroom's

the pool area is good and there is a big veranda around the hotel to sit

the property is delightful and the pool is exceptionally clean and refreshing

lushness, wonderful flowers and trees all around, cordoned off for true refuge and has the best pool i've yet encountered

in addition the breakfast was pretty good and we also liked the lunch and dinners we had there when not finding a

location, it has a parking lot, very clean, good food, the pool, it is really for resting and relaxing

great pool and surroundings

great service, great bedrooms, great pool

fantastic pool, reasonably priced spa services, and very helpful staff

the bed was comfortable, the a/c worked properly, the staff was very polite and attentive, the pool was clean and inviting

great location in centre of town and fab pool to chill in after a hot day's

loved the pool and poolside attention from the staff

the pool and hot tub were great and the breakfast was very good

little minus point is the weak internet in the rooms

the water pool and jacuzzi are clean and the area around the pool is a very pleasant place to relax

pool

nice pool and gardens

facilities were great, especially the pools

receptionist, cleaning, cooking, yard work, pool maintenance, etc,etc

having the swimming pool to ourselves

location of the hotel is great, great great service by the staff to include servers around the pool area

beds are so comfy, the pool is refreshing and the property is large

loved the pool and bar area , rooms were comfortable but wish there was a hair dryer

spacious rooms, big pool

as always the kind service of conrado and staff at pool area and restaurant.

the pool!

the location is good, nice place, pool view, quiet.

the pool and restaurant were wonderful

super weak wifi signal inside the room (however, it's perfect by the pool).

lived the courtyard dining and the pool was lush

beautiful property with romantic courtyard and pool area. fabulous, cosy rooms.

this is a very nice place to relax by the pool

the hotel very comfy and the pool is pleasant

hotel pool and surrounding area was better than the pictures, and the staff were all very friendly and

the pool and common areas are inviting and well-maintained

pool and bar area is also very clean

pool was a little bit dirty

the breakfast is delicious and served with care

best possible location incredible price gorgeous breakfast

close to the main square. very clean. great staff and breakfast!

i would have liked more breakfast options

location was great near the center of town,love the breakfast and very kind staff...10ud83dudc4d

the pool & jacuzzi are gorgeous as is the view from poolside

the best feature is by far the pool and jacuzzi - a perfect way to cool down and/or relax after a day of exploring

great old building thatvhas been restored beautifully. lovely pool area.

great great service, the pool is a super nice and the view from there is beautiful

space for the massages is near the pool, thus, the music from the pool can be heard

the pool and the price

the staff that work there are lovely and the pool area looked really nice too, although we didn't use it

were some ants in the room and it is a pity we can't smoke around the pool but understandable

very nice, beautiful pool. helpful staff

highly recommended guys! nice pool, billiard area, breakfast & amazing staff! ud83dude0e

nice small boutique hotel with nice rooms, food and pool.

be warned that the pool is cold, which isn t a bad thing since santa fe is very hot most of the time

pool was relaxing

e room is amazing, the pool side is cool and very private, and the restaurant is probably the best in town), incredible

very clean nice pool friendly staff spacious room free water refill proper breakfast

we could not use the swimming pool

convenient parking on site, bar by the swimming pool

the pool and game rooms were also a lot of fun

pool is too small for the amount of people

nice pool, with water slide, basketball net and miniature soccer net

of the servers were very slow in bringing drinks by the pool area

the breakfast and the dancing

no hot water, wifi did not work. tv did not work.

wifi in room, the staff was not the best, there is no hot water, there is a jacuzzi but with cold

the rate included dinner, breakfast and lunch

breakfast. it's yummy.

pool area was nice. big garden. breakfast was decent

were supposed to stay at this property, but as we were checking in, they told us the pool wouldn't be available because they needed to add a handrail

hotel is very quiet and good to relax, the music in the pool and bar area is not to loud like in other

cut out at times by the pool area, but it wasn't a big deal

excellent service and breakfast. caring people and good amentiies.

you can skip lunch with this breakfast

staff is amazing, the pool is big and clean

the pool and public spaces were excellent

the pool was a big hit with the kids in our group

pool bathrooms where very dirty. my car was accidentally damaged by a staff member

my husband and i had the suite with balcony that overlooked the pool which was very nice

the kids pool on the back

it had a nice pool areas, nice grounds and recreation areas.

women tending to guests around the pool area and restaurant

garden hotel with various different buildings for rooms , green grass , trees , and nice swimming pools

the staff, the food, the pool, the massages, the rooms, and the ability to have our pet.

nice quiet place with decent pool

great pool

there was trash left on the floor and around the pool area

property, great food, great music and vibe, nice cabanas, nice pool, overall great

grounds with local fruitbearing trees and swimming pool excellent.

maybe take better care of the pool chairs.

the facilities are exceptional. pool is clean

the swimming pool was dirty and the surroundings as well.

the bicycle riding was fun playing pool and hopping in the stream room was great.

we arrived to the facility there was a company loud party in the pool area appeared to be insufficient staff to attend it

and i'm not talking background music tuned to the dining or pool experience

pool area was nice

great pool and bar area!!

the private pool was a bit smelly

the pool area is really nice with ample sun lounges

new facilities and the pool were very good. the staff is amazing!!! very friendly and helpful.

exceptional service, luxurious rooms and beautiful pool.

the hotel was quite nice, good pool area and nice staff.

nice pool

the pool area is beautiful and i loved the surrounding trees

the swimming pool was beautiful and the suite room with private swimming pool very confortable

a great getaway providing am exclusive view of the surrounding nature accompanied by an infinity pool with restaurant and bar

the pool area was well maintained and comfortable

that private pool really did it for us

i had the room with a private pool . very clean room .

the pool area was chic and beautifully decorated the staff was

the music at the pool is far too loud

music at the pool is sometimes a bit to loud, since the beds are under the speakers

super great service , nice drinks at the pool bar and amazing food at the restaurant

do not have many activities other than being at the swimming pool and have a drink.

the staff was friendly, they have pool for adults and another for kids. jacuzzi opened til 11pm.

swimming pool

good swimming pool and playground

locations, staff was helpful and friendly and provided excellent service, the pool area and views of the mountains are breathtaking, very calm and relaxing location, food was

location, fantastic pools and sights

the pool is the only thing that might save this place.

i like the pool

nice pool

the pool with fountain and waterfall was a nice relaxing feature

disappointed with that situation and i didn’t have a good explanation from the manager , the pool nice and the bartender very nice person,the food very good and the breakfast was delicious

receptionist area is located next to the bar and pool, next to areas of social gathering

breakfast, lunch and dinner meals were consistently averaging being 20 minutes late everyday

staff was very nice, large pool area with bar service, the food was plentiful and tasty, good value

the staff is friendly and i like the fact that they offer dinner, breakfast, and lunch.

nice people, good breakfast

breakfast was ok

bar was too far from the pool.

jacuzzi was colder than the pool.

the pool area was wonderful. staff very attentive.

the speakers next to the swimming pool sometimes were too loud.

amazing food, service, and spa

parking wifi ok

no tv signal and no wifi, no internet

wifi speed is super slow you can even look a youtube video on it but everything else was great

best of all, there is a pool, jacuzzi and steam room

the outdoor area and pool is kept immaculate plus the sauna is a great and relaxing

the pool and jacuzzi was also a massive plus

the pool and turkish bath were great to use

the beds are very comfortable, my boyfriend enjoyed the pool and jacuzzi

the kitchen could have some pans, cutlery, etc. in my opinion. otherwise nada!

i loved how clean the bed sheets and rooms were. breakfast was simple but delicious.

the room does have a kitchen but with no plates, cutlery, microwave or pot

big room good breakfast close to metro

it has a kitchen with a fridge, a laundry room, a small living room with a big sofa, a dining room with a

staff are very nice and helpful. good breakfast

breakfast was good, huge bathroom/shower with toilet in separate space, location next to estadio is

apparently there was a breakfast but we weren’t told about it when we checked in so we missed it

breakfast was good, but could be more assorted

great attention, awesome and big breakfast. small but comfy room, great for the price.

breakfast was ok location was perfect

was fresh and prepared hot and ready when we arrived everyday for breakfast

included breakfast was a plus

breakfast spread was excellent

breakfast was excellent

safe parking for my motorcycle

the room accommodations were superb and i love that they had hot water and a great shower and spa facilities

loved the room - so incredible. the pool, bed and spaciousness.

the spa baths are an amazing place to relax after a day exploring laureles and medellin

super cheap, big room, nice spa bath.

location is great and they also have parking for guests

tengo 2 toallas para un apartamento grande en el spa durante varios dias cuando pedi cambiar las toallas diariamente no recibi toallas hasta que