the food, service and pools were great

the staff who always had a smile and a hello, the view and location with a swimmable beach, the pools

the pool is always full of kids and there is no adults only pool

beautiful, with a pool and ocean front you can swim in.

staff answer pools are amazing

love the grounds, love the pools, love the beach, restaurants are awesome and accommodating to allergies etc

family resort was nice but the regulars get up early and reserve the best pool seats

the 21 over pool/area

loved the pool options and great beach location

the pool

i liked the pool side menu. dinner menu s were ok

more snacks near the pool could have been like a nice touch

wish the pool was open later

was a place to rinse the sand off before you had to walk all the way back up the hill the the pool

amazing girls from kids club approach parents at the pool and ask if is ok for kids to participate in games or crafts and everything is by the pool so

we have also enjoy the infinity pool, the quality of the food, the spacious and the illuminated room and all the daily events that

the only item that bothered me was there was no pool bar to get drinks at, you had to rely on the staff, which were sometimes slow due to being so

from the ocean view, the relaxation by the pool

pool drinks were average but main bar drinks were

proximity of rooms to pool, dining and beach was ideal

we stayed in was in the aquarius ii building and was quite the walk from our room to the main pool and restaurants

was construction going on so we didn’t get to enjoy the pool bar

samuel the restaurant manager and all of the wait and pool staff

there were excellent, well maintained amenities - from the pool to the spa, everything was perfect for relaxing

the men that service the pool area and bring food and drinks were awesome

property was very well maintained, the staff was amazing and we really enjoyed marcos (pools activities staff)luis (from the pool) bartender jonathan and our maid estella these (+)nice pool. good food (+)it was effortless! easy access to dining, entertainment, pool, beach etc. (-)beachfront bar and pool bar could have stayed open longer. (+) family pool was very nice (*)are activities at the pool daily, staff are hardworking and want you to have a good time (+)pool, great restaurants and very spacious and comfortable rooms (+) great pool and beach and attentive staff, 5 restaurants to choose from covering italian and french and (+) three pool options with swim up bars

even the buffet breakfast was unimpressive compared to when i stayed at nyx on the other coast of mexico

best kids club ever, my grandchildren didn’t want to leave. good food and entertainment.

food fair at best. room service was best place to eat. many staff members unfriendly.

juan, gil, manuel and daniel at the beach bar and grill made us feel like family and added so much to our enjoyment

i think they could use some more restaurants as well as maybe an adult only pool

wish there was a pool bar pr poolside bar

all of the rooms have a pool view and at least a partial ocean view

the entertainment was fun with some salsa classes by the pool and dj on the beach

the lazy river is wonderful as are the pools and hot tubs

the room was relatively ordinary and the plunge pool wasn t heated

and landscaping, the pool staff, and the valet staff

the service still needs a little ironing out. pool service was slow/inconsistent.

i love the personal pool and outdoor shower.

we enjoyed the pool area and were able to see whales jumping out of the water right from the shore

staff, food, and pool areas were amazing

a wedding group was loud and disruptive at the pool the first few days of our trip.

great drink selection and pools

they had 4 pools

the waiter at the restaurant was standoffish and impatient, some of the clientele at the pool was odd

view and very good restaurant and nice pools

new, clean property with lots of pools. nice wide beach.

explore and for our toddler to also have fun with other kids and not just to sit with us at the pool all day

would be awesome if there was a spa at the rooftop pool

the service at the pools was very slow

from the lobby, to the rooms, to the multiple pools, garza blanca felt like a first class resort

clean hotel and comfortable. nice view and nice pool. staff very friendly.

the layout of the pools and friendly/helpful staff

bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool

everything, our room was nice and clean, staff are helpful, i wish they have a mini bar around pool area that would be perfect i commend it

the aerobic guy that did that aerobics in the pool

it, the decor, my comfy room, the sweet and ever helpful staff, the beach, the cool water of the pool to dip into

there wasn t too many guests during our stay so the pool and beach were never crowded which was nice

the pool area is small and there wasn't much activity going on

bring everything you need to enjoy your day at the pool when you head down for breakfast

the pool is amazing, and the restaurant is five star

the family pool “c” bar closes very early at 5pm

under a much needed remodeling so not everything was open and there was too much notice by the pools

recomendable place rooms are with great view to the ocean, an hotel is pretty, i recommended pool is clean and you can lay down to rest rooms are clean and have all the services very

pool with views of the private beach was beautiful

cleanliness of the property and very nice staff. nice and relaxing pool areas.

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply hang over the edge of their

arquimedis & omar by the pool, javier at azul, david our concierge, alfonso & daniel at piaf/autor, also the person who i

hotel grounds and pool area, and beach location were awesome

food, staff, drinks, facilities, pool, all top notch

the rooms are spacious and have every amenity you could want (there was a hot tub and plunge pool in ours)

spectacular pool on the fifth floor

clean pool was really nice

the pool is nice as well

especially the mountain view's from room exercise room the beautiful pool on the roof superb and the delicious hot breakfast

great pool, and view.

pool

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

the plunge pool was completely in the shade all the

everything is awesome! the service, facility, food, pool, beach!

massages at the pool were wonderful and the hot stone and golfers massages at the spa were both outstanding

was annoying to have the pool, restaurant, or bar mangers come to our table and query us

no restrooms near adult pool. tea and lemonade not available in lounge in evening hours.

massage, surf, food, staff, pool

the pool overlooking the beach was awesome and the restaurant was great too

there is both an upper pool area, with elevated views and an infinity pool, and a lower more traditional pool area near

nice location with beach access right from the pool area and close to san juan de los cabos

a pool handrail for safety getting in and out of pool

the staff let us have a late check out which was very appreciated

beautiful views and pool, close to the beach, wonderful staff (isaac), very safe area

the pool and the view from the room

the view-the pool area

the pool was perfect and the outdoor area was exceptionally comfortable and well appointed with

the pool was cold and wonderful

the pool was tiny. and we couldn't use the lawn chairs on the beach which was disappointing.

outdoor pool was available but not heated: the ocean was warmer than the pool.

it is right on the beach and the pool deck sits a few feet above the beach which allows a great view of the incoming waves from the

the view of whales and rays from the pool deck can easily command your attention

nice gardens and pool

beds were comfortable, pools heated, showers warm, facilities clean and the beach- big and wide

even the glasses at the pool bar seemed dirty

we had no problems getting a chair at the pool or renting a cabana by the pool

the adult pool deck is where we spent most of our time when we were at the hotel

they seemed to make an effort with entertainment and we enjoyed the bubble pool party in the adults pool

amazing pools, i could be in the water all day. the service also spectacular a+

the swimming pool was too cold. we couldn't enjoy the pool as we would have wanted.

the drinks and the adults pool

pool and area view, excellent.

at reception, the friendliness of all the staff, our comfortable and spacious room with view, the pool, beach, restaurants

food is great, breakfast at mezcal was prize deserving

the breakfast was good. over priced and under staffed.

times there was no towels at the pool but as soon as you asked for them they would bring some out

they also have a nice pool and gym

keycard is required to enter front door and to access elevators, gym, and pool areas

the room was comfortable, pool side was nice and the breakfast had plenty to choose from

pool was wonderful, gym nice size, common areas inviting

were different shows every night (free) and games throughout the day (on the beach or in the pool)

there’s a bartender at the pool, and music or activities rotate throughout the day

pool ladies room not great.

pool and layout

the food was awesome and i love the adult pool! the staff was amazing

lovely swimming pool etc

the photos it looked like it had fully equipped kitchen but it only has a microwave and the pool was just too cold to get into it

was pretty bad in our room but we eventually learned it worked well near the pool so no worries

pool was a little too cold and no coffee maker until the last day.

bed, great location, pool looked clean, wifi and cable worked, kitchen was clean

excellent location, the room was perfect, and there was plenty of space at each pool

the facilities are amazing, so many pools and a special adult pool

it was difficult to get multiple chairs together at the pool if you

foods and restaurants (excrpt the italian one), pools, shows and friendly staffs

didn't like the fact that the adults only pool had no music

was great, facility well maintained,a bit noisy with local construction, ask if one pool is heated when making reservations

small but nice pool and could always get a chair

pool swim up bar and amenity's there were very nice.

it would be nice to have a heated pool

loved the pool, the restaurant with el sñr. jose (don pepe) and the room!

was great,the service from the staff, the pool area, the food and bars and bedrooms, the bed was like a cloud

little bit cold water in swimming pool

pool clean and large size

great location with the beach right there! pool is nice and plenty of sun loungers!

beach and pool

the resort is beautiful with pool and or beach options

the distance to the restrooms from the lower pool by the beach

course the breakfast menu and pool/beach menu are extremely expensive, what you would expect when staying in this kind of resort,

pool is very clean

the host even prepared a bath on the balcony for me while i was at the pool

breakfast was great! views were amazing and the pool staff were quick.

only complaint is that the pools were too hot

the view and lovely swimming pool, friendly staff, near the dolphin swimming centre

great food, great drinks, great pool facilities, right on the beach

pools great, beach fabulous, food excellent, rooms comfortable, staff was informative and

friendly, helpful staff! breakfast was good and pool was nice.

the pool area was so pretty

very clean, decent breakfast, quiet, convenient location, nice pool area

pool was quite cold but pool area was very nice.

no jacuzzi or heated pool.

pools were clean and did not have any missing tiles

the fact that the hotel has an amazing swimming pool and is right at the beach makes that one can easily

it was the perfect size. the pool and the loacation of everything was exactly what we wanted.

waitress at pool, alexandria was wonderful

loved the pool and the different activities and shows

clean pool

the pool area was super clean and a perfect size for the hotel

good beach towels by the pool one could take to the beach

the pool and grounds were kept spotless

pool heater was down, but i was informed of this before my stay

the serenity pool was a perfect break from the noise of the kids in the main pool

the location, pool, rooms and cleanliness.

food; rooms are good sized; staff at pool and restaurants are helpful and attentive to guests; always see maintenance staff working on

the pool area was very clean and the lounge chairs super thick and comfortable

the pool was very impressive

pool nice, views of ocean lovely

to the pool area required walking outside near the parking lot to follow a foot path leading into the

jacuzzi pool in site and 2 other large pools on either end of property

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

loved the spacious rooms, patio and well equipped kitchen.

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

quick golf cart ride to the beach area and carts are readily available

view, location, swimming pools, dining

wish all pools were heated

it's a family friendly resort which can be a pro for some people, but shrieking kids in the pool and at some of the restaurants distracted from our

pools were filled with guests

the guys at the pool are very attentive and accommodating -- they

pool was freezing and unusable at 80 degrees outside

the pool was great at night

) also they’ve been building the pool for like 6 years… it’s a lie they don’t even have it planned, for the price you’ll

pool was not heated, very small and what looks like a hot tub was just a cold whirlpool

celestial pool (outdoor)

the kids club and kids pool was great

we saw whales several times during breakfast or while enjoying the pool in the late afternoon

need more severs by the pool !

location was great close to everyone i love how it had so many different restaurants, pool ,spa i could book activities very easily the stuff was very helpful they spoke great english

the kids club and kids pool were a hit with our 3 year old

we loved the room and the pool and the grounds

the pool was perfect

i also loved the internal courtyard with fountains and pool; it provided a quiet sanctuary to relax during the day and night

food and staff was wonderful but the ambiance of colorful art, running water tumbling down to the pool, hammocks, birds and nature was the very best

ved the hammocks)

at all, i’m sure the owner had the pool regulated but maybe a little more chlorine in the pool as it gets warmer as the day progressed

we stay here every year! perfect location, very clean, nice pool, wonderful staff.

old architecture and wonderful pool and restaurant

interior courtyard with pool that was heated

we both enjoyed our stay - it is a delightful little hotel, right near the square, lovely pool, lots of trees and plants,

the location is excellent. nice facilities including the pool.

pool,location and staff were so welcoming

great location; close to restaurants, great bed; soft playing music at pool

well worth paying extra for the pool courtyard setting

room was clean and comfortable and we enjoyed being next to the pool area

there is a beautiful heated pool and seating areas in the central area

1 night there were some loud people during the small hours by the pool

the pool was perfect for me to cool off in and get a bit of exercise in

the staff was super friendly, the rooms clean and comfortable, and the pool and grounds were beautiful picture-perfect

signal was strong downstairs by the pool

perfect location. great rooftop pool. nice stuff

pool was the highlight

i loved the cleanliness, the pool was amazing, the staff were spectacular

the rooftop pool had amazing views of the surrounding area

space, location, staff, parking, pool easy access to water

the pool was cold wish it had a heater for the colder months but overall all the hotel is gorgeous

food was average in de cortez, painfully slow in pitahayas and poor around the pool - plus extremely expensive

great beach, good pool, slow service

the food is excellent- especially when served pool side :-) i would highly recommend

from cleanliness and friendly staff to the pools

loved the infinity pool

views of ocean and the infinity pool were worth every penny spent

ey have a beautiful adult only pool right in front of the ocean view with a bar and

the service was pretty poor everywhere, with the exception of rigo at the adult pool

staff was great and the swim up pool was the best part the italian restaurant had good pizza and salads

the villa was very comfortable with its private community pool, and the walking of the property.

our room was quiet, clean and most pools were not crowded. staff were friendly and helpful.

the room service and that everything is closed at 10pm and the pool closed at 8 no fun there

pool area was stunning (both the quieter one and the rooftop) (+)location and the rooftop pool and jacuzzi with a view are beautiful (+)great pool and beach club (-)the weekend was more a party at the pool area with non-guest (+)comfortable bed. great pool bar hotbtub area (+)artistic vibe and live music fridays, rooftop pool + private beach (+) you can t beat the views from the rooftop pool and hot tub (+)coolest things for me were: the private boat taking you to the beach and the rooftop infinity pool at sunset (+) in addition, the views from the room and the pool/jacuzzi were fantastic (+)professional and caring, and the amenities were outstanding the private beach, the infinity pool, the hot tub, the lounge areas areas to work, read, lounge & snack (+)pool and beach area are great!

it has two pools, one by the gym

did not get my room service order correct but i didn t wanna make a big deal out of it

parking was across the street so convenient

eat for lap swimming), another one on the roof with spectacular view of the waterfront

beds were very hard. pool was freezing cold.

loved the hotel drinks by the pool

cute, clean lil hotel. great pool. great restaurant with excellent food.

pool kind of cold

guests being able to play music at the pool, it was disturbing to our stay

the pool area is lovely and the landscaping is very well

pros: huge rooms and terraces views are lovely, the main pool is great with good service

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

the pool area is lovely and the landscaping is very well maintained and pretty

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

contemporary music playing all day in the bar area by the pool would have been fun.

it s not a huge resort which we really liked and the infinity pool overlooking the ocean is amazing

the infinity pool and the amenities were second to none

we slip out time between the pool and the beach and we loved the ocean view from our suite

we were too close to the organized activities at the pool and dining area

pool, restaurant options and entertainment. views are spectacular.

the staff, grounds, restaurants, entertainment, beach, pool, bars, activities, view, room size and amenities

the pool is very fun and has a great swim up bar

had a room with a swim out pool but there was no privacy because we were right next to the ping pong table, which was very

and accommodating, our room was quiet and comfortable, food & drinks were great, and we loved the pool and beach

nice quiet pool area, very relaxing

we love the peacefulness of the resort and pool area

the facilities

overall, very good. the pool staff were really exceptional.

e pools in particular) could desperately use some tlc

bathrooms near pool or restaurant down near pool area

the pool set up was one of the best i have seen at a nice resort and there was ample space no matter

enjoyed comfort of our room, food & service at adult pool, service provided by cristina gamez, jr

pool tiles were popping up all over the bottom which we were picking up with our feet

the rooms are immaculate, the staff were so attentive and we loved the pool bar

nice huge rooms, swimming pool, beautiful view! out of the busy downtown.

i liked that each condo building had its own pool, never over crowded

the pool was refreshing after a long day of activities even after going to the beach

so clean , safe , affordable, the pool was beautiful and great views

the pool was not heated

sushi at the pool is a must - fresh and delicious

you jamie and team for making our time by the pool the best

loved the dining areas/ gym & pool

the pool is excellent

the rooms were a little dirty, the pool temperature was too hot!

it was pool conversation with other guests about the ridiculous prices on everything

big walk to the pool etc. it's a lot of hiking

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

breakfast and pool

the outside pool sitting area was also very nice

pool was very nice, too

nice pool

nice swimming pool

nice pool, everything is very clean and made to a high standard

beautiful pool and great staff. also loved the patio with hammock and breakfast.

place has a very nice patio and pool, the staff is always ready to help.

clean, nice pool, patio, hammock, good breakfast, 12pm check out.

restaurant /bar/ pool

breakfast was fine but there was no ketchup or black pepper available

good breakfast, nice rooftop

breakfast was really good,everything tasted good

good value and rooftop pool. free breakfast every morning and clean property.

it would be great to have more food options for the breakfast

the pool areas had a lot of dishes stacked and dirty. the food options were rather limited.

the views.the pool.the staff were all amazing.the nightly entertainment were exceptional!!

pools need some restoration

location,all the pools,the food and the parties friday and saturday

water in the pools was very cold

we considered moving rooms because we were next to the louder pool of riu santa fe, and the staff didn't give us a hard time at all, they were very accommodating

be seen wiping down every inch of the common areas throughout the day including stair railings, pool filter covers, statues, etc

pool was great, access to all the resorts, bar tenders and drinks were great, service was great

pool bars

we liked that there were plenty of pool chairs available any time of the day

the pool was beautiful and there was practice putting green close to my room

cold pool & hot tub showers cool in mornings

pool

pool wasn't heated enough.

comfortable, safe and quiet facility with a pool.

i didn t like is that the water on the pools is not heated, no water bottles for us at bars, no room service due to covid, but everything

the pool the beach the food the all-inclusive food and alcohol. it s heaven on earth!

liked the theme parties, the pool, break fast buffet, location, customer service variety of food choices

of the elite club, we felt one missing perk was elite club sitting closer to the main swim up pool

the buffet was good, pool were clean and amazing

food, staff, room, pool

pool staff was phenomenal

location is great, private beach. easy access to the marina , great amenities, pool, activities.

massive pools to find a quite are of your own

needed more service to bring drinks by pool area and beach area instead of walking to bar

pool was very enjoyable and so was the poolside kitchen and bar

the pool was warm and alone almost all the time which makes it a great experience

breakfast good pool restaurant average did not have in stock menu orders

enjoyed the hotel pool

the breakfast, heated pool, and rooms were great

had my sister-in-law, who lived in the area come to visit and they would not let them use the pool area with us

pool and cleanliness was amazing

need bigger restroom by the pool

the balconies overlooked the sea of cortez and the beautiful pool facility

i don't like that they allow people to save pool chairs all day.

the pool was nice and the hot tubs were really nice

staff and beautiful pool

kids can run from the beach to the pool and back all day while mom and dad can watch and enjoy a margarita

gorgeous hotel with a really fun pool.

great food, staff was exceptional, pool and beach were wonderful!

room service was better

pool was not heated

location is prime and loved our room view of both the pool and the ocean

didn’t like having to sign the ipads after eating meals or after drinks at the pool

the wait staff at the pool could have been a little more attentive at certain areas of

ivan, leo, martin, ricardo, and others at the bar, swimming pool, and beach area were fantastic

food is great! the beach here is amazing! pool and poolside service are great as well.

is excellent is beautiful, the only thing the hotel doesn't have is a pool bar, but my wife and myself had a great time

no swim-up bar in the pool. many restaurants were closed.

the ocean & shrimp tacos around the pool.

extra large pool that offers fun activities throughout the day

the staff at the pool were very nice

the pool party on saturday was great

and people haven t been out for two years and they were partying like rock stars at the lovely pool was, regardless of how i want to spin it, it was hysterical

also you have to pay to use the lounge chairs by the pool on friday and saturday

get loud at night and the pool turns into a beach club during the day

has everything for kids to have fun and the pool is warm so you can use it anytime

the cabanas were first come, first serve at the pool and very comfortable

great nice everything-pool- fitness

also a great balcony and pool

was very helpful pool staff were also very helpful restaurant staff was very polite and helpful

a little dirty and the furniture kind of old fashion, the gym is super abandoned

gym was a great surprise, love it

gym was good if your a gym rat — solid little gym for gym lovers — gotta go get the key but you

super nicely located, comfy rooms, pool and a nice little gym!

the gym was really good. brand new equipment. better than some resorts.

the staff was great, food was fantastic, the rooftop pool was amazing.

pool

loved everything about the hotel, the location, the staff, the food, the pool bar, the size & comfort of the room - everything was perfect

the pool was pretty warm and the bathrooms could be upgraded.

pool towels were old and falling apart

good staff, food, location, pool. great selection on stone brewing beers

so close to the beach, or the pool is peaceful

the pool is nice and shaded with a swim-up bar; a great place to hang after at day a the beach or an

first first time visitors, the wait staff, pool staff, and concierge were perfect

large full size mirror, mini bar and snack area, couch, great wifi, the gym was amazing and pool area relaxing

it can be annoying at times if you are by the pool or take a nap during the day

beachfront, beach club two infinity pools and a rooftop bar to die for

the rooftop 360 bar and pool is amazing

there was another building by the pool that i don t recommend because the music from the roof top restaurant was pretty loud and at

the shower, and bathroom, the size of the room, the tv channel selections, and the roof top bar/pool area

great location. the rooftop pool and bar was so nice.