pool, cinema, spa areas, reception and staff friendliness

the concert ended at 1:50am and kids entered the pool just before 8 am

the swimming pool is a little small and too overlooked by the rooms that are extremely close by

pictures of the place are much better than the place ir self, the pool is much sonaller than it looks , the rooms are not luxurious at all

pool seemed a bit dirty

music in the pool was good and the welcome drink was tasty

pool very nice water in pool very good

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

pool could of bin a bit cleaner , not bad though , has nice worm water.

pool it's really cold and dirty, plus there was trash that took like 2 days to be removed from

looked dirty, te pool was a bit disgusting

the pool

rooms are beautiful!! staff is helpful and friendly! pool area is fantastic!

the pool was dirty

the pool was under maintenance, the restaurant had limited service.

the pool look nice but i didn’t used it

parking its a little confused and dangerous, and pool water is very cold

breakfast was not included in our stay but we had breakfast in the hotel, food was average

the pool look nice but i didn’t used it

the pool was dirty

the pool was under maintenance, the restaurant had limited service.

parking its a little confused and dangerous, and pool water is very cold

the pool was good to escape the heat

i liked the facilities everything was so nice restaurants, swimming pool lobby ect,ect,

breakfast and pool

great pool area, nice cafe and restaurant inside the hotel, and it was close to the bus station and

hotel with a great restaurant downstairs near the pool area, in walking distance of the zona de

dirty pool

would have been nice if the pool was heated

pool

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

construction on premises, smell bad and pool was dirty slow service at the restaurant.

the pool was very cold water

clean and modern. the pool was great also.

did not try the pool but it looked cool

the swimming pool smelled chlorine

the indoor pool

swimming pool small

great hotel with all the amenities you need when traveling gym, pool, restaurant, breakfast included

used the pool and it says you should not bring alcohol to that area

pool & gym facility was nice

properly heated pool. kind and attentive service personnel serving breakfast. very clean rooms.

pool closed at 7 son couldn t find pool towels

lastly, we couldn't use the pool because it was filled with freezing water, perhaps they should reconsider even offering the

pool has no towel and services are slow. staff is friendly and helpful though

pool water wasn t warm

the pool water was really cold.

restaurant and bar exlecent

easy access from parking spot to elevator

breakfast was great; fresh fruit, eggs any style, full mexican breakfast, etc

the breakfast was really good and the rooms are quite big

great bar and restaurants

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out of service, we had to tell the housekeeping lady to clean our room everyday because at

the pool was disgusting! super dirty.

room was clean, perfect location, the gym is equipped with lots of machines

the room opened up right to the pool area and we looked forward to the brunch every morning

the hotel is amazing pool restaurant and staff i felt like i was at a top resort

great service at a four star resort! my little son enjoyed the swimming pool.

the facilities !!! just the time using the pool was very short.

beautiful pool, comfortable lounge chairs

that the pool closes at 8:00pm, it s very early

a server by the name of jorge ramirez his service went beyound of whats expected the swimming pool the facilities overall everything was excellent will defenately stay here

like, that the hotel is not to blame for, was that bad weather didn't allow for me to utilize the pool

the pool was open but not ready on time

pool was beautiful outside in sun

pool area and in house restaurant

loved the pool and gym facilities

ry practical) location: nearby bus stations to go to downtwn, near a big mall facilities: pool,

but if i would have known the quality of the hotel, i would have arrived earlier to go into the pool

the beds are wonderful, big rooms and the breakfast buffet is mindblowing!

the location, the pool and the restaurants

pool, comfy beds, great water pressure

lobby was nice clean pool looked nice

the pool was amazing and clean

also pretty decent buffet for adults and kids eat for free

pool was great! bed and pillows were so comfortable.

restaurant , room service and pool on the

the rooms were great, and the view from the terrace overlooking the pool area was gorgeous the water was incredibly clean and nice

at my check out i was told i could get a free breakfast for my next visit which i do not plan on booking for a next stay

location, breakfast and gym

the room and the pool

would have liked to have used their pool but it is closed on mondays for cleaning and this is when we would have been able to use it

pool was not in service

pool, style

decorations, styliss, pool, great tv

pool

the swimming pool area is really nice and the gym is also a highlight of the hotel

the place it's amazing also the pool.

the pool is heated, the breakfast buffet has everything you need

swimming pool

the location and the swimming pool was dirty.

old and pool wasn t swimmable but you can t beat the price and the atmosphere

pool was very dirty, i couldn't use pool during 3 days my stay in hotel

the pool wasn t completely clean

there are no indications about how to find the stairs or how to go to the pool, theres only one way to go to the parking, the elevator has some troubles by opening the doors

the gym was not well ventilated.

the clenest of the hotel-room- gym, the staff attention and amability

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

gym needs more equipment. ice machine needs to be in a floor available for everyone.

facilities need maintenance, swimming pool is cold not to say frozen, internet signal very poor

the pool was lovely. the room designs are perfect for families

pool was out of service

water in the pool was not heated.

it has a small kitchen, 2 sinks, little pool.

great value for the price. quiet , comfortable , parking , safe area.

the pool

location, swimming pool, restaurant services.

good room overlooking the pool

breakfast was poor, plate of fruit and 1 small piece of sweet bread each - we left hungry

i would have like a better breakfast, not just cereal, fruit and bread.

the person who helped me never offered me the wifi password, never explained to me about breakfast

breakfast so poor

definitively the breakfast is weak. no option with 3 single beds for 3 single adults.

fresh breakfast

i enjoyed the options of breakfast and it was in a quiet location.

t little heinz packets) at breakfast and also cream for the delicious coffee not coffee mate

location, decoration, breakfast, staff.

breakfast and the overall service from the hotel was amazing and all the girls there were very

candles, bath tub, breakfast, google searched things for me even though my lack of spanish made it confusing to

great breakfast