communication over early check in was a bit muddled as was communication generally

narrow stairs for suitcases parking could be tricky, esp. in peak times spa did not turn on

with the kitchen hobs not working correctly but honestly as this is my first time ever having room service it was beyond let down low quality food hard pouched eggs tasteless no sauces of any

e bed didn t look like it had been made properly)

room could have been tidied a little more when we asked for room service

shower was a little slow to drain so became a little bit of a paddling pool but other than thst perfect (private use for one hour) when compared with spa access to day spas in general which offer a pool, sauna and jacuzzi

upgraded us for free as it was our wedding and gave us an early checkin and late check out

no reduction in price for lack of room service

think the spa facilities should be free for paying guests

will definitely be back to try out spa facilities as no time this visit

welcome comfortable and inviting lovely food and drinks and staff all round nice pool and gym/spa area and very clean staff on reception

the water of the pool could have been a little warmer.

swimming pool and gym were also nice additions, which i tried to visit as frequently as possible during my

good to have spa facilities, nice size pool

food, swimming pool, convenience to shops,seafront.

used the sauna and pool in the morning

clean, comfortable and the staff were super friendly. the pool and gym are great.

the room was clean and smelt amazing, breakfast was outstanding and the gym, sauna, swimming pool and sea view made it perfect

pool was great , just missing a jacuzzi

the location is great, the staff were so nice, the pool was very relaxing

some entertainment and maybe a swimming pool and the window was letting a giraffe so it needed a bit updated near near

lobby has a lot of comfortable seating and leisure options like a pool table and a myriad of couches

com filter was for a billiard table

it s traditional in style with multiple choices of lounge areas, terrace, bar, pool table area, etc

pool cues were rubbish, price of breakfast as i didn't book in advance, cost me more than the

so relaxed loved the spa and pool

was great, pool and spa facilities were great, staff friendly, drinks were nice

issue was children splashing around in the spa swimming pool

of spa facilities weren t always open and at one point 1 hot tub and the larger hot tub/pool were closed at the same time which was very

spa was excellent, main pool was a bit cold so use it first rather than last as it feels colder after the hot tubs and

maybe too many kids in pool

was really good but didn't know there would be a toddler swim session which closed half the pool

the swimming pool was a great suprise and the staff were extremely helpful

this hotel has a swimming pool, jacuzzi, sauna and gym for use by residents for free, which is very good

was not included and have been charged 20 per day which is rather expensive also the swimming pool and spa facilities were very good but lacking in clear signage in the

lorraine gave me a treatment in the spa and i can honestly say it was one of the best i've ever had

room service and food was excellent and the bar was lovely to hang in

the decor & the spa bath, the little extras like tea, coffee etc very nice

y the cocktails) the hideaway suite we had was stunning

however they offered room service for anything from the restaurant/

wifi was not working on the day of my arrival

to there best room and the heating wasn t working was cold all evening and couldn t use the spa bath because it was to cold

staff very attentive and the bar room is so quirky and it s rooms are sensational i m working my way through them all

the spa room

the smart tv should be connected to the wifi

eal to enjoy lots of tastes -

nor point but annoying nonetheless); blinds made an absolute racket throughout the night; wifi was inconsistent; was hurried into just signing upon arrival - if you want me to put my name

d is positioned weirdly) but there was a spa bath, so as long as you're not too set on having a shower you're ok

great lil bar with some decent music on for once

lovely to turn up with 2 tired kids and get such a warm welcome, help with my bags and generally made to feel really at home

picked this hotel due to its pool and spa facilities; water was cold ( luke warm) in the pool and jacuzzi (-)location right opposite the sea, lovely big room with 2 big beds, huge lounge area, swimming pool (-) the bathroom too small for one person to fit dirty on the floor and a huge leak that made a hugh pool of water on the floor (+) i imagined that meant steam room, jacuzzi, pool etc, but wasn t good there were t actually any spa facilities until i d paid the 100

we haa as we have kids 6 10 12

arrived on a rainy day and stayed in the rain with 2 little kids for more than an hour for someone to open the door and let us in

the only reason we ever stayed is because we are down for the kids or to drop them back off to their mum s with parter

the wifi isn't very good either

value for room and excellent breakfast with access to the fantastic gym, pool and sauna facilities

swimming pool could have been warmer

pool and spa facilities were not available when i stayed

only slight shame was having to pay extra for going in the pool.

pool had way too much chlorine smell