bathroom door wouldn t shut! pool had too much chlorine chemicals were out of balance.

hotel was perfect and the pool and hot tub were fantastic

quiet pool was never full easy access to highway

and close to the pool

i enjoy my stay specially the pool

biggest complaint we have stayed there 3 time in 2 years 2 of the times pool was closed, we choose there because it states pool our kids get very upset

pool closed. breakfast not edible. overpriced.

second time now staying an still no pool

the pool was closed

the friendly and very accomodating staff at the front desk and heated pool.

the pool was clean, the fitness room was great, and the rooms were spotless

no, pool

hotel also features amenities such as an indoor pool and hot tub, and is conveniently located within walking distance from my room it’s a solid

could have a pool and a bigger area for the hot tub.

nice little pool for the kids, amazing water pressure for the shower and a tasty breakfast

the heated pool

pool was wonderful

large pool and open area for kids to play

the pool was hard to find but it was nice to swim in once we got there

location was great, friendly staff pool was nice plenty of towels

no pool

no pool.

they didn't have a pool

everything except it doesn’t have a pool.

indoor pool.

was as expected, clean and spotless the only thing that was a little downer was the hotel pool was absolutely freezing, for an indoor pool, the pool should have been warmer

also wish the pool was a bit bigger (should have better pics available online on website) and outdoor fireplace

the pool wasnt open.

comfort, cleanliness (most things), pool & hot tub, laundry, breakfast

comfort, cleanliness (most things), pool & hot tub, laundry, breakfast

breakfast, cleanliness, fitness room, pool, location, kitchen, and the desk

pool was on the smaller side but functional and clean

would’ve liked a kiddy pool

they have an indoor pool as well

swimming pool and size of our room

the room was cleaning spacious and the kids enjoyed the pool.

pool is really small, no hot tub staff was rude when i asked about directions out of racine towards

pool and i liked the two tvs in the room the beds was comfortable beautiful bathroom and i love how

pool was closed due to covid. didn't specify on website.

have to schedule to use the pool, but for this reason it’s better, probably change the 45 min to an hour

i liked the complimentary breakfast and the pool stayed open late and opened early

i had no idea there was a pool at this location

i like the affordability for a very cute room and also the service of swimming pool

easy check in. great pool! warm and super clean pool area.

the hotel is so huge and can accommodate a lot of people i felt the pool area was way too small for the amount of people staying there

updated ,pool

the pool was a nice

all really enjoyed the friendly staff, cleanliness of rooms, pool area, and the eating area

pool time is awesome

the breakfast was delicious and my kids enjoyed the pool

from the cleanliness of the room to the breakfast and also the pool, everything was up to par and my needs were met

nice n clean , pool ,everything was good

indoor pool and hot tub

the swimming pool & hot breakfast is closed due to covid-19

customer service, pool for us to enjoy, the bed was really comfortable, nearby restaurants, a store with reasonable

the kids love the pool, & free breakfast & i like that we can bring our dogs

view from window (harbor), room size, room comfort, cleanliness and freshness of room, breakfast, pool/hot

a view of a lake michigan harbor, good restaurants nearby, in walking distance of 2 beaches, the pool was clean, jacuzzi was warm and pleasant, the room cozy and pillows

also i requested to have a room near the pool, so that my husband didn't have too long a walk

staff was very nice and the room was very clean, the kids love the pool

warm and clean pool

would be great if you had a waffle maker for breakfast

breakfast was very good and readily available

bacon crumble for breakfast

excellent continental breakfast

pool and jacuzzi

i liked the pool and the room.

i would've liked to see the breakfast area cleaner and the pool open later.

honestly the pool area should be always checked on for cleaning and organizing order

pool area was dated and only half the jets worked on the whirlpool

had a good time but the pool was cold

pool broke entire stay

we enjoyed the pool, and the staff were very polite, nice, and welcoming

beds were a bit too firm for me. small pool, but perfect for kids to play in.

pool was closed due to maintenance

comfortable, clean rooms and friendly staff; good breakfast; pool & hot tub

nice swimming pool

the pool was warm and large

pool was closed

it was clean and had a pool

was very nice clean and we loved the pool we was there to visit our parents and the distance was very short from them

clean and quiet property. the pool was perfect temperature and very clean.

gym anda pool

hotel was really clean, the pool and jacuzzi were really clean and warm i like how they have adults only pool time from

pool looked cloudy

off the highway, the facility was very nice and clean, the rooms were nice and spacious, the pool area was very nice, the free breakfast was

the pool was very cold.

the pool and breakfast

the breakfast and staff and pool

we all wished that the pool had been open.

breakfast, pool and hot tub. exceptional customer service.

pool towels by the pool

i also had the chance to enjoy the pool and hot tub, which were well-maintained and provided a relaxing experience

i liked how big pool and hot tub was

pool was not heated very cold for my taste.

loved the pool and fitness room

pool was a reasonable temperature

the pool area was very nice and large with lots of seating

there's lots of space in the pool area that is being wasted-a hot tub would've been so nice

the pool area was a lot of fun for the kids

everything was great the food the bed the pool and how clean and quiet the hotel was.

the pool was cooler then i like.

the room was really clean, breakfast was fresh and the pool was definitely good after spending the day outside

it was a great location. breakfast was included. it has an indoor pool which was nice.

we liked the room, bed, bathroom, pool, jacuzzi and breakfast

kids enjoyed the playing cards and using the pool

while we didn't use the pool or work out room, both were very clean and inviting

the pool could have been bigger and the pool room could have been cooler

pool cold and small

pool is smaller than it looks on pictures.

the rooms was comfortable and the pool was nice. the breakfast was very delicious.

nothing the water was nasty an they kept shutting the pool down

pool area was clean and well stocked with towels

liked that the parking was great the place was clean and there was a pool for the toddlers

e kids we saw in the pool were having a blast)

pool and hot tub were open and warm, room was very clean

plus the fitness room and pool were nice too

the pool and whirlpool were great! the breakfast was hot and delicious

brought our grandkids. loved the pool!

the pool was actually warm

they also had a excellent pool

the pool and hot tub were very nice

should advise guests when room is next to the pool...due to the chlorine odor.

location & pool area

room, location, staff, hot tub, pool whirlpool bath, bar, excercise room & shuttle service

location, cleanliness, pool

clean, great staff, the pool and weight room were very nice and clean, the rooms are very soundproof and and daro out

liked the pool and the hot tub

i loved the bed it was soft and the pool.

inside heated pool and jacuzzi

the indoor pool was very nice and not over crowded!

pool and balcony

good wifi for my homework, access to buy small toiletries and snacks in the lobby, access to pool, gym, and yoga studio

we were amazed the pool stayed open until midnight and for that reason will be back often

place was quiet, the pool was not packed, seemed pretty clean and all employees were very nice.

we itemized the room, pool, fitness center and the breakfast all was great thank

breakfast - firepit - gas grills - pool - gym area - porcelain settings in room, actual silverware, as well

the pool and the workout room was really nice

and pool were open with reservation times, rooms were clean and comfortable

breakfast was decent, the hotel was clean, pool water was warm, facilities/amenities were all great

lights in many of the rooms don't work, there are no microwaves or refrigerators, and there's no pool as advertised in the rental agreement

to know it had a swimming pool very nice

with 3 swim towels for a 2 night stay with no pool

wish it had a pool

not having a microwave or fridge in room, laundry room

the pool

great swimming pool was amazing!

i haven't tried the pool yet, but it looks good

from the staff to the pool

i like the pool, the comfortable beds and the hot tub.

pool/jacuzzi

the in room as well as the pool and sauna down stairs. also enjoyed the free breakfast.

pool - great - free

everything pool was great as well as breakfast. we definitely will be back

the swimming pool was full

stayed here solely for the indoor pool for the kids

pool area closed due to covid-19

room was large with king and sofa bed had free parking downtown (rare) had open indoor pool with late hours kid friendly free hot breakfast (covid nearly destroyed but they had it open)

the pool and breakfast

the pool was too chlorinated and burned my eyes.

week i was there they didn’t ask me about a security deposit and it doesn’t have a swimming pool

the hot tub/pool was closed

no pool

is no pool

no indoor pool

mostly like that pool view and the fact that i had a refrigerator / microwave in my room

the pool wasn't open because of covid

we didn't get to use it, but the pool area was very nice

the pool area

pool area was very nice and relaxing

more breakfast choices.

proximity to the airport

shuttle service was very convenient and timely

the breakfast was basic but did the trick

were there for a very brief stay and wished we could have stuck around for breakfast

small pool

pool area. customer service

the pool was small, like only for kids .

the pool is small

bigger pool

i booked the hotel because it had a whirlpool and when we got there the whirlpool was out of commision but its okay we enjoyed the pool

pool was cold the first day we stayed and so that put a damper on going back in the pool

the pool was fun

it was nice to have the pool open until 11. desk staff was very nice.

the pool and warm cookies are a plus

pool area

in swimming area without adult supervision very loud and splashing all over and jumping in the pool not looking out for others

very clean and neat. close to restaurants. large pool area

nice indoor pool and hot tub .

i first walked into the hotel lobby they had mattresses against a wall by the restaurant/pool and elevator doors

spacious rooms, clean, friendly staff, excellent shuttle driver

friendly people, great bar and very comfortable room

check in person did not give us the right shuttle times.

and she helped me out no problem, and also arranged a lyft to pick me up from the airport, as the shuttle was not running at the time

staff at the bar were not very friendly and very inattentive.

loved the pool

didnt use the pool or spa so cant answer anything there

nice pool area

everything was great hot breakfast nice pool

in the lobby, breakfast area and the hotel seemed very clean throughout, as well as the pool area

pool closed at 9pm

the pool was clean and a nice size

did not have time to use the pool of sauna, but they looked great and other guests were enjoying it

pool,hot tub, location,breakfast, quiet, clean,

not a big deal but pool and hot tub close at 9. i think 9:30/10 would be better.

the breakfast, the room and the tv channels

cleanliness, location, bed & bedding, breakfast.

the breakfast was very good, and the facilities were excellent (pool, work-out room)

more natural breakfast

more natural breakfast

very good breakfast.

breakfast needs improvement

great breakfast, great location. very clean, very friendly staff.

breakfast was very good

is was clean. staff was great. breakfast was good.

pool is amazing huge about 20 ×80 feet with a 9 foot deep end it was built circa 1970s maybev hope

lots of things need to be upgraded and/or fixed. such as the toilet and pool.

wish it was in a brighter spot and also it would have been nice if there was a pool

the pool is full of dirt

place was being refurbished so the pool was not operational

pool

friendly staff, spacious rooms, clean hotel, great pool!

there’s a swimming pool and arcade that kids enjoy most

need a pool

grand kids loved the pool and breakfast was good.

welcoming atmosphere and hotel staff. the breakfast provided was adequate.

only thing i don't like is breakfast isn't included, but that will never stop me from booking a room here

was a bar across the street from our room (202)that got a little noisy

bar/grill had signs saying happy hour saturday but when we went to bar were told not on weekends

everything from staff to breakfast and the idea of by one get one free dronk

pool was closed no breakfast and your room was not cleaned daily im assuming because of covid

the rooms it is a clean place the bed is so confable they take care of there custermer nice the pool is so much fun i had a great time with my family and kids thanks so

pool area cold

towels in the pool area so we didn't have to use the bathroom towels.

the cleanliness and my kids was able to play in the pool

modern and clean. spacious room. great breakfast.

we used the mini gym and whirlpool downstairs, very refreshing

breakfast was great...lots of seating. great location

the breakfast on sunday was very good

well equipped kitchen with cleaning supplies

location, heated pool and friendly staff.

the pool and attached outdoor area was very nice

good gym and swimming pool facilities

i loved the welcoming vibe with the pool for the kids

they enjoyed the pool

am being picky here but i thought the pool was over chlorinated and i was disappointed there was neither a steam room nor sauna or

we enjoyed the complimentary champagne upon registration and the pool on the 23rd floor

the view from the pool

the pool was wonderful for the teen agers

loved the pool on the 23rd floor

kids enjoyed the pool and the spacious room

rooms, location, and nice pool/hot tub that was good enough to entertain 7 kids under 7

not a huge issue but the pool tiles were a little dirty. besides that..amazing.

nice pool and hot tub

the hotel is very good. great location and staff. we enjoyed the pool.

pool, hot tub, rest and quiet.

the kids loved the pool and even though our schedule did not allow us to participate, the free happy hour and

pool, breakfast and the surprised evening managers cocktail reception were all awesome

many people in the pool when we tried to go but i feel like there were a lot of families

too many people down by the pool saturday night with loud music going

the pool area was very nice

due to covid no breakfast or pool wasn't open.

the staff was all very friendly and the family enjoyed the clean pool

pool size was quite narrow!!! and our refrigerator was very loud.

kids in the pool area were unsupervised and very rough

the restaurant and bar were perfect - our one dinner there superb, as was the service

a very nice location with great views, we found the hotel charming and very romantic in the king spa

hotel room with full kitchen

location and amenities, including spa and restaurant.

the rooms are spacious and clean and every room i’ve rented has always had a full kitchen