pool water needs to be heated.

pool

we loved that there was a pool, market and starbucks available!

the room and the pool

pool was a plus

i didn’t get to try it but the work out room and pool looked lovely and there was a fire pit outside with seating which was particularly nice,

the pool was small but a great place

the pool is amazing and my kids love it so much we will return

i had fun its was my 3rd oldest 13th birthday and he really loves the warm pool.

did not use pool this visit

enjoyed the spa and pool area

the pool was nice but freezing cold

the indoor pool

the kids enjoyed the pool

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

no pool towels in the pool room

the pool area was clean and easily accessible from our suite

pool was way too cold

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

for more pool time

decor, pool, size of room, size of fridge.

the staff was friendly and the pool was amazing

the pool wasn t as clean as it could of been. but there was a lot of people there.

beautiful, peaceful setting. greatroom, hot tub, and pool area. starbucks in lobby.

convenient location . like the fact that it has a restaurant and bar on the property

the location was great. the bar was great. the accommodations were fantastic. had a great time.

great location, nice atrium, pool, and fitness center.

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

the bar staff. we ate there. didnt have good customer service experience

wanted to get in pool but it was too cold in the hallways last night maybe heated pools

loved the size of the room and temperature of the pool.

room was super clean, breakfast included was great, , the pool was nice and clean

location, front desk employees, the pool and clean facility

pool temperature was so perfect after this super cold

hotel pool was chilly

the pool!!! my girls loved it!

very friendly staff, nice pool

large and spacious pool. rooms in great condition

we got a complimentary free drink, the pool was nice and warm and the room was perfect

great options for breakfast that is included and a great pool my kids didn't want to get out of

pool was not heated and we chose a hotel with a pool for the kids but it was freezing

pool was clean

pool was closed last day

rooms were clean, the pool area and gym area was clean, hallways clean, anything i needed, they sent up with no problem

every time we went to the pool, we had to ask for towels

the pool water is warm and they have pool toys for the kids

the pool!

pool was so warm and the breakfast was pretty good, staff was extremely friendly and nicole the

there is a breakfast every morning and an indoor heated pool

pool was clean, hot tub was very nice, pillows on the bed, awesome

the pool and hot tub were well needed, the beds were great as was the staff

we didn't use the pool, but it looked welcoming and warm

loved the pool and whirlpool and room was very cozy and clean

bigger pool towels but was fine

friendly staff, nice room, nice clean pool area, good breakfast selection

the pool was closed as they were doing renovations.

the pool was very warm and the staff was phenomenal

the swimming pool was bit cold. would be nice if the facility has a sauna and whirlpool.

swimming pool

very clean, great pool, amazing staff, the best beds!

room, beds, pool, bathroom where great

it would have been nice to have a hot tub with the pool, but the pool was awesome and clean

very clean and the kids loved that the pool was open late

we didn't use the pool or gym so i can't comment on

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

top bar beautuful with great outdoor fire pit and best views of the city but small

lovely rooms and outdoor bar area

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

the pool

pool was closed, due to covid.

the pool.also the rooms are pretty big

the pool staff was very nice and helpful

of towels the tv was a nice size i got all the channels front desk attendant was very nice the pool was clean he made sure we had towels the breakfast was good

very nicely decorated, kitchen was wonderful, very comfortable.

the room i stayed in was great! just wish it had a small kitchenette, with at least a microwave.

otherwise, great location, convenient parking, unique experience

full kitchen, comfortable couches & bed

breakfast was not provided - full kitchen and nearby restaurants.

pool was small but the pool area was nice

pool was cold.

really wish they had qtips and the pool water a little warmer but overall i loved it and they should have warmer blankets to the

cleanliness, pool, breakfast

pool was closed due to lack of cleanliness when arrived but clean the following morning.

pool hours close to early. need better weekend deals. no fridge in room to store leftover meals.

kids loved the pool

we'd love to have been able to check out the pool

i was pleased with the pool area nice and clean

pool was great

only complaint was the pool wasn’t available

the pool and spa was spotless

i'm not a big fan of chlorine pools. i prefer saltwater pools

the pool was nice, and the breakfast was good

the pool and hot tub were very nice as well

i wanted the rooftop pool like the online site said

caused the pool to be closed for the first 2 days and the lobby level/check in was a bit mixed up

no changing area for the pool facilities

the staff were fantastic, the pool has 25 yards of pure relax, the gym is modern and very convenient

the pool area was a little congested and has a strong smell

pool was closed

great staff - very friendly and helpful. pool and gym facilities outstanding.

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

the pool wasn’t open on this stay

pool water was chilly

pool had to much chlorine in it.. the smell is still on my clothes after washing three times

the pool was not open which was somewhat important in our choice of this facility, but heh, things

pool and hot tub were nice

loved the breakfast, the pool, and the staff

nice pool and hot tub

the pool area and hot tub were small.

the bed was very comfortable and the pool great

my kids loved pool. it wasn't huge but was refreshing

we loved to indoor pool and cookies at the front desk were a nice touch

pool which was open was very cold

the staff was amazing, and the pool area. the whole hotel was very clean inside and out.

super clean room, the pool was nice, a few restaurants right down the road,

pool, staff. beds really comfy, fridge and micro were a bonus.

the pool and gym hours were great-7 am-11pm

the only thing was that not enough dry towels in the pool area

was a cute room with a little kitchen and the size of the room was perfect

the staff was very friendly and you could park right in front of your room. wifi was good.

there were a few adults under the influence that were hanging in the parking lot and were verbal not swearing, but made me uncomfortable and the room by us was loud

the room was spacious and gave you a private parking space for the location of the room..

was booking this hotel because it includes kitchen and stove

pool/outside atmosphere, showering!!

really liked the pool

tub was great, pool was clean , room was clean , staff were great, deep fried cheesecake was amazing from patels

the pools

needed longer pool hours the rooms and hallways where outdated and sometimes it smelled

the free fresh hot cookies,,beds were very comfortable and pool was great for relaxation

pool was amazing however a little too much chlorine so if you have eczema or any type of sensitive

pool was great diversion for the kids, breakfast was hot and fresh

loved the gym and pool

the pool

super clean and comfortable room, great swimming pool and breakfast. friendly staff.

the pool is nice (even though we didn't use it because we were already in town for a swim meet)

i think the pool was heated but i wasn’t able to use it :( room was spacious and beds were

the pool

pool closed on second day of stay for maintenance

pool and whirlpool was great

we loved that there was a pool

pool and hot tub were ready to go, which was wondering great compared to other hotels we have been

pool was extremely crowded and

pool & hot tub

pool and hot tub were appreciated

breakfast , the coffee , tea, hot coco in the lobby , the pool and hot tub

the pool was cloudy and cold.

seems that the pool area and pool wasn't very clean

pool windows are du for a wash.

were big beds were comfy the pool was just the right temperature and breakfast was

like it all for.our.ahort.stay breakfast.l was outstanding and the kids loved the pool

think you should have a bit larger pool, considering you market to families

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

the pool, board games and hot chocolate were loved by the kids and the staff went out of their way to

pool hours

they need to clean there pool and they charge a deposit every time you modify your stay

the pool area is not the same you see on the website

i like the pool and the hot tub

like that you have a pool, fitness room, offer complimentary breakfast and the workers were

pool area was oppressively hot

the pool & hot tub was awesome! it was very clean. the room was also very clean. it was quiet

clean, friendly staff, great pool and hot tub, room wall were not thin and breakfast was great

you guys need to make sure your pool is a lil more heated. the pool was beyond freezing!

breakfast was great and it was quite and my kids enjoyed playing with other families at the pool

was spotless and so relaxing hall were clean & quiet staff was very friendly & helpful even the pool area was clean i would definitely stay again

great room, great breakfast, pool was heated and nice, staff was very friendly

was a bit rainy while we were there, so didn't use air conditioner or pool, so unable to answer these questions

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the kiddos, we also loved the breakfast, waffles were a hit with the kiddos

pool water was very cloudy, taken in the consideration there were lots of people in and out and a

the pool and helpful staff.

staff weren't on the same page for the pool policy didn't like that..

our kiddos loved the pool! it was clean and heated!

the pool was a huge bonus to my children and i when they got restless in the room

awesome pool and jacuzzi

pool and hot tub being open were nice

pool water didn't seem clear which stopped us from using it for fear of bacteria, others were using

the pool and hot tub were excellent

lot of hair were in the swimming pool and the water seemed not clean.

pool, mattress, breakfast were all excellent

love the room,pool and jacuzzi

the pool was fantastic and so was the room

pool and hot tub were wonderful

pool

the indoor pool was warm and the gym perfect for me

property by the lake, heated pool and jacuzzi facing the lake

pool was fun for the whole family, very special to be in the pool on the lake

really but could use more lounge chairs at the pool, few ppl were taking advantage of the very expensive daybeds

the common areas, restaurants, pool, grounds, and views of the lake were all breathtakingly beautiful

the kids had a blast in the hot tub/pool

pool was good amenity

the cove was delicious! the pool was nice.

big rooms, nice pool, clean and good looking spot. the bed was comfortable too.

could have better robes to attend pool/hot tub

beautiful grounds with a lovely pool and outdoor cabana bar

breakfast was not good

don’t know her name but it wasn’t notated we had a late check out and she ensured my daughter could sleep without being disturbed

extremely clean, away from the road so it’s quiet, lots of variety at breakfast, friendly

due to covid, breakfast limited to yogurt- grab and go

great location, clean hotel, friendly staff and great breakfast.