beds too high for short people to get into. please lower the beds and heat the pool

pool closed to early

great place, friendly people, great pool.

the swimming pool was a bit cold, but our kids had fun swimming.

it had a heated pool so my girls were still able to enjoy it even on the chilly days

no pool but no fault of hotels !!

liked the fact that our room was an end room and on the bottom floor closest to the pool and the fact that i can go in and out of my room without being harassed

the location was convenient near shopping areas and transportation the wi-fi worked well and the pool is a very nice added bonus a fantastic value for money

hotel is very upkept nicely with the exception of the pool other than that great experience and i would definitely stay

pool was nasty and we couldn't use it. it was the reason we picked this hotel!!!

parking is never a issue m either

desk called to see if our rooms were ready, upon parking i noticed the door to our room was open and beds looked messy

i liked the location and the parking was ample

noise in the next rooms and in the parking lot.

i liked the convenience of the parking

we whete not aware about not using the pool or gym till we try to go in

pool and hot tub were nice touches and kept up despite nobody using them wifi worked

pool wasn't really clean. elevator was really slow for 3 floors

entrance from the sides of the building, so one needed to walk around to the front door from the pool area

pool not open / no spa

no swimming pool and spa was not working.

but website looks like a pool

working on pool area past 10pm. people slamming doors all night was very loud.

didn’t have a pool like advertised

pool was closed and we weren't notified

their inside hot tub & sauna adjacent to the pool have not been available for some time now!

pool was great

pool was clean and nice

amazing pool!

swimming pool was clean and kids enjoyed playing in it everyday

pool was closed and dirty

pool was not useable

no pool

the pool wasn't available to sit in the area and lounge.

no pool or coke machine that worked

the pool was drained

the outdoor pool was open, though not heated, so was cool, but acceptable for the time of year

they said they had a pool and a hot tub and neither one of them even had water

they send a message the night prior to staying, after already charging you, that there is no pool or breakfast services

pool and spa closed

maybe have quiet hour 9pm-10pm for hot tub only, no use of pool after 9pm for noise issues and guests are requested to be quiet and respectful of other guests

the staff the maids are quick and efficient the pool and hot tub are awesome and my whole strip on the bottom floor full of great

pool was closed cause of covid

great room and plenty of parking. awesome pool and nice staff.

pool was closed because of covid

the enclosed atrium which is where the water fountains, pool and spa are located.

didn't like how cold the swimming pool was i literally literally jumped in and literally got

indoor swimming pool and great food at the restaurant inside the hotel

had a good time kids loved the indoor pool

the room view to the pool was beautiful

well, no pool or food but it isn't the hiltons fault. it is ridiculous governor newsome fault.

great pool / spa area

there is a beautiful pool that had a lot of families with their children and plenty of outdoor seating for anyone who

pool and the fire pit areas were very nice

pool & hot tub

didn't get a chance to check out the pool but the rest of the hotel looked nicely kept so i assume it was good too

gym pool staff

bar needed outside of tub/shower for safety; safety gate needed by parking lot near pool; more lighting by pool hotel door

breakfast, swimming pool

pool was small

2 bedrooms ap next to highway - it was noisy day and night. small - not too nice pool.

nice pool

pool towels didn’t exist, gate lock was broke so had to get staff, hot tub was yellow ribboned

we were never told that the pool was closed so we couldn’t use it

pool area was dirty. hot tub was gross. fire pit didn’t work even asking for help.

also, not having a hot tub near the pool was a bit disappointing

only negative is the pool was small, and there's no tub or hot tub, but the shower is large with good water pressure

the pool is freezing! no hot tub.

size of the room. pool was nice.

pool was closed - no mention of this on booking

swimming pool was very clean, the staff who served the breakfast were very friendly, betty and criss, also

the pool

the pool is beautiful a great place to have my morning coffee

had an amazing room with an awesome view of the pool

the pool i couldnt access!

pool was nice

should have an adult hour from 10pm-11pm for the pool, and breakfast should be longer because it was really crowded and spreading it out would help

not to mention my son loved the pool

the location,the heated pool, clean rooms, the breakfast, the service

everything is clean the room, bathroom and the pool

no breakfast

breakfast

breakfast was okay!

it was quiet and the breakfast was more than adequate.

i didn't like but no being able to have a better breakfast but that is because of covid-19

swimming pool was dirty

all was fabulous, my kids really enjoyed the pool, which is why i sent them there!

pool was a bit small but other than that can't complain

pool area - water was cold

pool dirty/rooms dirty smelled like smoke from cigarettes

pool closed during our 3 days stay die to maintenance

pool is a bit small when several families are in there .

my son enjoyed the pool

the pool was quite small. otherwise, a great hotel experience.

there is a small indoor pool and a small indoor gym

beautiful pool with an indoor sauna and steam room

my son loved the basketball court, pool and everything really

the spa and pool were so clean and beautiful. the service was excellent!! love this hotel.

loved the pool and front desk staff!

need more umbrellas at pool

this is a hard one... i'd say the pool was closed.

unfortunately the pool was not open for the 2 days we stayed.

location, garage, recently renovated and lovely pool, spa and bbq area.

hotel is top notch it's extremely clean they have a back area with a pool and also lots of chairs and grassy area for families or whoever to hang out

swimming pool and hot tub was nice to have

staff were so friendly and helpful with early check in and late check out

staff were so friendly and helpful with early check in and late check out

there's a nice bar and restaurant in the lobby

loved the pool

great location, friendly staff, comfortable beds, a pool.

the pool is very dirty

no pool

the price, location, great beds and shower, plus standard amenities like tv, wifi, fridge, micro, pool, it's all we needed

great breakfast buffet. great lounge. enjoyed the pool.

nice accommodations and we were able to check in early did not use pool or restaurant

it was raining and the pool is uncovered so i couldn t make use of that

walking distance to bart nice pool friendly staff

the pool area was a little small and when busy there were not enough beds.

pool was to cold

property offers pool, workout equipment and hot breakfast buffet daily

towel for swimming pool was out everytime k checked

they had also closed the pool and fitness center during this time and it would have been nice to see this on the website

breakfast no gym no pool because covid 19 but they don’t give you a discount and didn’t lower their prices

the pool wasn t as cleaned as i thought it ll be .it ll be nice if they cleaned it

everything was top notch, pool was freezing but we understand it's april, we went in anyway

cute little pool area lots of trees and flowers

cleaner pool better fitness equipment

need to update some furniture that s falling apart, and clean the pool area

pool water was a little dirty and the carpet in the room needs shampooing,but i like that they was

and the room cleaning staff, i just wish the weather was hot enough for us to use the swimming pool,

we weren't there at a good time to use the pool/weather was too cold

late check in and not enough towels and pool closes too early

it had a pool, and breakfast for my family.

nice renovated rooms, pool

great rooms. clean and comfy. nice little pool. very friendly staff.

ice machine was a little slow. small pool

very clean, friendly and accommodating staff. nice clean pool. rooms are quiet.

if you used the pool (i did not), it is located within a gated area near the road

lack of towels at the pool.

rooms are well appointed, spacious, staff was friendly and very attentive, pool was wonderful.

the pool area was very pretty and private in the trees

swimming pool heated at the right temperature

we liked everything about the hotel....room,service,spa, pool area and especially the service.

was hoping the pool would be a little more inviting, with seating and a better view

the pool wasn't open

hideous pool and view of the freeway

nice little pool

pool was nice but faced the parking lot

property was laid out conveniently with a pool and courtyard in the center

not sure about the swimming pool

the location, landscaping and pool makes this a very nice place to stay!

place to stay,clean rooms,pool,snacks as breakfast is the only downfall

covid restrictions no pool access

stayed here a few times and really enjoyed the location, pool, and how quiet it is

was noon but front desk gave us a genorous late checkout at no charge so we could use the pool and hot tub for a little destrssing

wonderful pool and lovely breakfast

warm, attentive staff & the pool, workout room & breakfast are great touches

breakfast , service, price, pool,hot tub, pull out couch, tv

beautiful kitchen

breakfast was not worth to have…

liked that there was a small kitchen to use, and the room was nice i loved it i would come back here again because it was so

full kitchen, everything clean and in good condition

had a great packaged breakfast due to covid restrictions

pool was surrounded by redwood trees

the pool was filthy with random strands of hair and dead bugs.

bar, pool restaurant area

pool is not heated and there is no hot tub

wish the pool hours are a little longer.

the heated pool and location

pool closes at 9 wish it stayed open longer.

pool is not heated as advertised

meeting rooms and internal pool availabe

i loved the fact there were gym a b d pool facilities, a complimentary breakfasr

only complaint i could think of, was the fact that they only have an outdoor pool, but that isn't a big deal

the pool and jacuzzi

the staff was very friendly and welcoming...with a great view to the lake behind the pool!

pool and hot tub had too many children being loud when we wanted to soak in the hot tub so we went

wish the pool and hot tub was open later for adults.

great location, heated pool, and the rooms are clean and smoke free

i thought there would be a spa as well as a swimming pool

pool was fun for my child, we liked the sanitary precautions that were taken and the parking fee

i wish pool were longer for lap swimming

wish pool were longer for lap swimming

pool was on the cold side and there were no chairs to allow relaxing by it.

oh and the fact the pool was open

the pool is not available yet.

no swimming pool was open

pool was closed, didn’t know when i booked the room. no gym, but i knew so now complain.

being on first floor close to fitness center, the view of the pool through my window and happy hour at bar

clean, awesome pool and hottub

pool was dirty

no swimming pool

luv the pool a d the fack everything was so close by the hotel was priceless

our room had a small balcony overlooking the pool, it was very cute and cozy

swimming pool very inviting with crystal clear water

confortable bed and pillows; pool.

that the balcony did not have a view for there is a safety wall that covers any clear view of the pool area

pool was closed so was hotel restraunt

nice little pool and jacuzzi

the pool was nice, with palm trees adding to the restful atmosphere

gym and swimming pool are both very small though

as i walked to my room (on the first floor) past the door that leads to the hot tub/pool which had a notice taped on it that the hot tub is out of service/out of order/not available

hot breakfast, no pool or hot tub but that wasn’t their fault, blame covid for that

cute little pool, i wish i took a dip

staff were very friendly, the pool was nice and fun, and the breakfast was good

and comfortable rooms, friendly employees, great location, pool was nice,work out area was good

door opened to outside near pool.

friendly staff, computer area, fitness room, free wifi, outlets by both bedsides, mini kitchen , pool

pool is nice too

room right next pool

no coffee, no continental breakfast, & no pool, & discount for dealing with that.

when the pool was closed. what time the pool close

nice to have a clean pool

the indoor pool for my grandkids, the daily breakfast and the all day coffee in the lobby

floor by pool was slippery...

wasn't able to use the pool or the jacuzzi.

i wish the pool was heated.

everything pool

worms in the pool

the clean pool and spa. the hot breakfast.

pool was cold!

staff, no bugs, great breakfast, quiet, pool and room clean enough

pool could be warmer. hot tub was ok .nothing else. everything was fine

pretty pool

no control over pool hours.

i liked where the room was located-upstairs,pool view..

we had a full kitchen and right off the pool ot was great

relaxing pool & dog rest area.

the pool was a little cold and the hot tub was cold. maintenance was not available to fix it.

inside pool

i wish the pool would’ve been open but it was closed due to renovations

the pool being out of commission

the pool was renovating. they took away the hot tub

inside pool

i love the pool tha breakfast was good the cleanliness the beds so soft

the hotel had a nice indoor pool and hot tub

everything clean. nice pool and hot tub area. social hour was great! amazing staff!

the pool water had too much chemicals, also not heated.

staff, good breakfast, beds were comfortable, kitchen was large, strip mall close by for food

kitchen and living room were not as clean as expected could use improvements and maybe even some

quiet, great amenities, breakfast, our room was spacious and the kitchenette was well stocked with everything we needed to

the room was spacious with a great layout. friendly staff, decent breakfast.

some of the items in the kitchen was broke

to me and the ice machines were out of order i let the staff know and i wish the times for the pool and hot tub were longer but i

didn’t like how you need a separate key for the pool area but it’s okay for extra security which is

the pool did not have clean towels

not having the pool and exercise closed sucked but thats because of covid 19.

the pool/spa area was clean and well appointed

very friendly staff. pool patio area very nice. free gym next door. a really really nice gym.

level room facing garden and pool sliding glass door close to restaurant and bar without walking through hotel lobby pet

bar and pool area was wonderful

the outdoor area by the pool had something for everyone. a great place for true r&r.

i enjoyed the pool and the fire pit as well as the hot tub

pool was not open

no microwave in room pool water was green water and closed

pool down by health

pool was not clean and there was just half a roll of toilet paper in restroom and no extra rolls -

pool was closed and green.

huge property with pool and spa, friendly staff

and love the lake and the pool area was nice

rooms very clean and updated. grounds and pool are very nice

updated room with great access to beautiful ground around the pool

enough towels at the pool, other people on our floor were slamming the doors, ac wall unit wasn't working,

will say it over and over again this is the best hotel in the bay area the pool actually is what is advertised

i know you need cut costs but to not tell me that no breakfast because staff won't come in and pool not heated is really disappointing and dishonest manager guy very

clean, warm pool, friendly staff

so many places to relax' around the pool in the cabanas or plush lounge chairs

pool, rooms clean, excellent front desk staff and very helpful

confortable rooms, well equipped and beautiful swimming pool.

no pool or hot tub

it's very nicely laid out and attractive in the lobby with nice spaces to sit and socialize, the pool was open, nice garden area, the room is nice and bed is super comfy with great pillows, roku

we were given a room that has easy access to the pool.

balcony pool located

pool and run restaurant is closed.

no pool towels had to call andask for them twice

was offered a pool view but yet when i looked outside the window all i saw was tall bushes from my room

pool , room , breakfast !! great place no problems

nice comfortable beds and clean room with pretty view of the pool area

and the heated pool and the outside hot tub

pool could be bigger but hey it was clean. nice grill too

if we stayed longer i would have enjoyed the jacuzzi and pool

basketball court and pool.. seperate buildings

cleanliness of the pool was not good

it was very clean, very modern, and came with a kitchen and kitchen appliances

loved the breakfast and helped for my daughter who had dance competition over the weekend and needed quick

the rooms were spacious. free breakfast. late check out.

clean. good breakfast. friendly staff.

the rooms were spacious. free breakfast. late check out.

pool was closed for construction

pool, most of the staff are wonderful... very accommodating and professional

the pool was open and cold but very nice room was very clean breakfast was okay

no heated pool pools a little chilly and that's about it

the pool was great especially for my girls ample parking and very accommodating staff !

wish we had more time to enjoy the pool

we thoroughly enjoyed the pool

the pool was great, not too much chlorine; breakfast was good and was quick and easy.

pool, hot breakfast, great staff, quiet neighborhood

enjoyed the complimentary breakfast, pool and hot tub