cob webs in my room than a haunted house,had an musty, moldy smell, ad said it had a pool but didnt

the pool was open and the water was fairly warm.

the website said there was a pool and there most definitely was not

a pool and hot tub at the facilities.

there is no pool, and the breakfast was coffee

the pool and hot tub were clean and extra towels available

the pool had a bit too much chlorine

the ceiling in the pool looks like it is coming apart

staff is amazingly friendly and accommodating, the pool is big, the arcade is awesome the rooms have their own

pool

the staff was really kind, the place was perfect and the breakfast was fresh and the pool was

would have been nice to have a shower in the pool area

the pool and amazing staff

they kept the pool open later for us

the pool and hot tub was very relaxing.

however staff would grab me water from the kitchen every day which is nice

restaurant closed at 10. did not make it to buy breakfast

i particularly liked the free ev charging for my all electric car.

have breakfast included

us personally, this facility had the best gym, pool and dry sauna in all our stays at different best western hotels and other competitors in

great free breakfast - a far cry from other places we've stayed at in orillia

brand new facility, great breakfast options, nice gym just overall really nice hotel

very cleaning, the breakfast was great. great location everything was really close.

also they have laundry facilities on site for $3

the pool was beautiful but cool. even the kids said so.

no pool nothing for the kids

downfall was not having a pool but it did have a hot tub room, but defeats the purpose if you have a room with a hot

a pool

pool would of been nice, not a

no pool.

sad the pool was closed

pool and area was clean and well maintained

that the pool and hot tub were out of order

pool was closed

the pool and hot tub were closed because they were waiting for parts

the indoor pool is lovely and warm in the low 80s, and the hot tub is almost too hot

we enjoyed using the bbq and pool

the indoor/outdoor pool was great

pool, privacy, one bedroom unit

clean, comfortable, staff was professional and kind, many ski resorts around, pool and gym very good

we even had a dip in the pool-small but lovely

pool was nice but there were no towels, thankfully the front desk had some

pool

king bed, comfy pillows, good breakfast, warm pool, value for price, felt safe

pool was closed and the staff apparently didn’t know so we got changed and tried to go for a swim

had a pool, clean and had breakfast

because our mother who was living at the alexander had just passed away, we were looking for a pool, a good bed and a quiet evening, we got all of that

stayed the weekend of the ice storm it wasn't a normal weekend (no electricity, no access to the pool and limited breakfast)

small pool, resturant, asked for wine glass they had none

no hot tub in swimming pool area and pool water could be a tad warmer

- need to drive elsewhere for lake access - firepit but no s'mores (at this cost is ridiculous) - kitchen not well stocked - cheapest items - not well cleaned dust on fridge and grime on range vent

rooms are simple, clean and spacious, it has an open kitchen area, with amenities (coffee maker, fridge, washing machine, dryer, dishwasher, electric

fully equipped kitchen in the townhouse is amazing

gorgeous golf course

bright and modern and part of a golf course

swimming pool and well maintained, perfect my little boy who’s 6 year old

also love the pool even tho small still very nice after a day or boarding

pool shallow.

the swimming pool quite small.

nice breakfast and nice inside pool

had nice stay. loved the pool and hot tub

we all really enjoyed the pool and hot tub they were nice and

the pool was a big hit with my friends too

eggs, sausages, waffles, muffins, toast/ bagels, apples etc (all the basics) we did not use the pool, but it looked nice

the outlets by the bed weren't wired in, and the hot tub was filled with colder water than the pool

wasn't even something to replace it or any deals givin for the service not to be provided n the pool was

pool

i wish the pool was bigger but it was great too

breakfast was great, pool was fun and the rooms were big and clean.

i never used the amenities however, the pool was open for private use of a half hour

loved the pool and jacuzzi

used the pool, hot tub and workout facility

they were cleaning the dirt around the pool while we were in it

pool / jacuzzi had no privacy

staffs were so friendly and so nice. the hotel and pool were amazing.

no pool or anywhere for kids to play

thought there was a pool, which there was not

thought that we had booked a room with a whirl pool bath, so missed that when it was not there

a pool would be nice. but realize cost would go up.

no pool.

once restaurant and pool reopen it will be better...

we did not use the pool, but it looked very clean and well maintained

loved having a balcony. the bed was very comfortable. loved that there was a pool and a hot tub

looking forward to restaurant and pool and fitness openning

we had adjoining rooms, with a good in house restaurant/bar, with a decent pool

the motel offered a lot like pool,exercise room,place to eat breakfast and it had a bar too

everything was close to reach, parking, pool, restaurant.

the bed extra comfy very clean jaccuzi and pool were excellent staff very organised and kind

the pool was super warm!

the pool is in need of some tlc but is still functional

pool was nice and warm

smell of chlorine before you enter pool room

the staff is lovely and we love the pool and breakfast

pool and hot tub were in great condition

family had a great time in the pool

everything. pool hot tub. great breakfast

not enough towels at the pool.

the pool was closed, staff did their job but nothing else.

the property in general was very clean. pool was closed and should have been advertised as such.

great location excellent breakfast television channels were great pool was small but

breakfast was exceptionally well prepared and very tasty.

large room, clean, with all amenities (small pool & gym), tv, wifi, air conditioning, fridge

the room was a decent size the spa tub was great the breakfast was great

night shift on 18 th /19th jan 2019 chatted about his reading and provided me with towels for the gym

spa tub was awesome

pool was nice size and hot tub was very relaxing

only thing we didn't like was that the pool was a bit cold, but nothing to complain about really

the breakfast was great! rooms were nice. pool was pretty good too.

the hockey people and children were loud, rude and almost dangerous in the pool.

beds were comfy breakfast was great staff was friendly nice pool and hot tub :)

pool was not clean

beautiful resort, to have the pool and beach so close together was best of both worlds.

no pool open. we didn't realize there is no indoor pool and there is no hot tub.

we played tennis, went trail biking, paddleboarding, kayaking, swimming in the lake and the pool

however, they don’t have indoor pool inside the hotel