the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the heated swimming pool

pool temperature, music

the pool an services

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

lovely garden and pool area

don'tfreezing pool

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

the pool was clean and large enough to swim laps

need to put some kind of love in the garden and in to repair the pool

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

we also really liked visiting the swimming pool and restaurants nearby

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

and that the tiles in the bottom of the children's pool were loose

were no rules for the common areas such as the swimming pool and breakfast

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

the lobby, starbucks, breakfasts options and bar service.

location location location and the pool but it was closed

pool was being repaired; but the made everything they could to keep us happy and to make sure we

no fridge available in the room, we had a deluxe room with a small pool in the terrace but the room was too small

k for claudia for massages), the swimming pool is very funny and the service is quite good

spa is really good

the cleanliness of the swimming pool could be improved. the food is simple and a bit tatsteless.

the word magical comes to mind, we did the hydro pool experience followed by a rodavento classic massage

you could hear from your room kids playing at the pool

the pool was cool all the time

a common issue with people using iphone which i believe seems strange because it worked at the pool

great food, pool and service

it is open), flexible check-in

very kind and friendly staff, large pool

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi were quite nice, nice breakfast if included, very quiet and chilled surroundings

and they only entirely uncovered to pool for one single day during our stay

the swimming pool and the hot tube

hot tub water and pool area dirty

the place has a pool with lounge chairs

the breakfast was good and the service good.

breakfast hour could start a little bit earlier.

breakfast was delicious, location was great, close to dine and coffee shops, secure and nice, i

heated pool, hot tub, restaurant, bar, parking in site with no extra fee

was good, except that you can not go to the pool with your own stuff, food or beverages; they take advantage of this an offer f & b at a high

play area for kids--lots of grass and a play structure--but the pool was too cold for toddlers and younger kids

was one of the reasons i chose that place), it was

liked everything but it s important to mention that there is no elevator for pool access, so if you have any mobility problem you might find it a bit hard to go up and down

extraordinary food and place to enjoy breakfast. by the gardens and pool

the pool was warmed and the size made it so that you feel it's all yours

the heated swimming pool and excellent fitness center

here is why : - it is quiet - the rooms are warm in winter - the swimming pool is well heated - the breakfast is fantastic - the price outside of weekend is fine - the staff

too hot, small room, you can hear everything in the rooms near the pool

pool doesnt have heater yet (they already bought the heater (june, 2018), they will install it very (+)inside and out, and the view is something out of this world, you can watch the sunset from the pool area (-)cleaninless could be better and the pool so small and cold water (-)water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes (+)com give false impression, for example the pool is in reality tiny (+) small as a shoe box and did t delivery what they advertised pool it's durty small and very

nice garden, pet friendly, private parking - ok

hotel is esay to reach by car and it has plenty of parking space

we booked a golf course view room and got a totally different dull one with no views at all.

great golf course, our caddy diego was the best

the rooms are a bit far away from the amenities. that the spa had an additional fee.

a closed complex - very safe for kids

scenery is beautiful, the service excellent, the spa is very good

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

the hotel is beautiful, the temperature pool was perfect and the room view was amazing.

good view of the lake clean pool

perhaps cause we were sat at the pool level on the ground floor and despite we were keen to tip the waiter

the view is really nice and the pool was very relaxing. there where no people, though.

the pool was not very clean. the restaurant was closed for most of our stay.

pool area and friendly personal

the hot tub and pool feel a bit grimy.

the pool and the restaurant, both were amazing!

facilities, pool, etx

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden (-)pictures of the pool are misleading (+) we hung out by the pool all day and the view is spectacular (+) the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was (-) dog were in the restaurant and by the pool (-)pool is very small (+) beautiful rooftop bar with a nice pool with a view (+)location, view, pool area, bedrooms, staff (+) we also enjoyed couples massages and the terrace pool (-)pool doesn t open until 10, and with a toddler we would ve been up there as early as 7am if we

great for kids, many activities to do. great, great staff! food: amazing! great spa.

our room was located at the exit of the bar/terrasse stairs and it was extremely noisy

from the security staff), the room(super clean), the facility(the garden, the hammock, the pool), wifi, water pressure, he food(everything we've ordered was delicious), the garden

i scheduled a spa treatment at rodavento and they arrange a transportation service for free

good place for children due to the swimming pool but if you want tranquility this is not the place if you are

beautiful views and the pool was great for a family with children

rooms are situated by a pool and other people partied late at night

pool towels seemed to be provided to guests who insisted but not readily available

didn't like that we couldn't use the pool after 9 pm

the woman at reception was warm, welcoming and they offered valet parking

the rooftop restaurant and bar were excellent amenities

the people were very helpful and even once did our laundry for us for free

bar with fireplace was also nice, service in the restaurant - perfect

doesn t specifies that there isn t parking and instead you have to leave your car at the valet which unfortunately in mexico is not a

even got an upgrade with an amazing view to the cathedral. great staff, food at the pool, etc

it has a pool and a jacuzzi on the rooftop

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the cathredal and the lake

beautiful hotel with a lovely pool and jacuzzi, spacious and comfortable room and very helpful staff who helped us arrange

retreat with pool and rooftop jacuzzi, great restaurant, and amazing rooms

pool

the pool is great and the breakfast is really good

pical

impeccably clean room and swimming pool

it's mexico so it can be better sound proofed. church firrs cannon. people make noise in pool

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

com it looks like the breakfast is a big part of the hotel, but when we went down for breakfast they informed us you have

nice spot for parking

near downtown, with parking, nice staff, gorgeous rooms, good breakfast, spectacular vibe it was better than i

really good spa services

breakfast was good, if you want quesadillas or chilaquiles you must pay extra for them

the rooms were spotless and the pool was relaxing

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and the easy walk to the lake and centro

cold pool

a lovely view, nice pool area, good restaurant and service.

the hotel had a wonderful restaurant and spa as well

the pool was dirty

quiete, nice garden with pool, we also liked the patio with dining area

nice green spacious outdoor pool area

fact that the water in the pool was not warm enough

nice, cozy and clean, parking lot & pool

nice property, well groomed garden, great pool, extremely friendly staff, good and healthy breakfast

pool is not heated

have a nice good looking pool but we didn't use it

the layout. the garden . the pool. comfortable bed.

the water being cold, the pool is very clean and a good size

view, room pool, staff. basically empty, which is good nowadays

a pool in the hotel room was wonderful

swimming pool inside the room, nice staff, nice view

so you need to leave the window open at night to avoid the extra heat coming from the pool in the room

from the room in the morning are just stunning, service very nice and eager to help, and the pool area perfect for adults and children

the kids enjoyed the swimming pool and the food was good quality