the pool was closed with old furniture in it

wish the pool was open, the children were pretty bored.

it or not the pool was actually a little warmer than i anticipated, but it was immaculate & still fun

the pool was also very clean even though i did not use it

the pool

beds were very comfortable, breakfast was good and the gym was also a plus.

thought the breakfast selection was great

more hot food choices on the breakfast bar.

breakfast was great

the staff and location were great! breakfast and everything else was great.

guess my main complaint was the pool not being open i wish some where when booking it would of said the pool was closed for repairs

no pool. no breakfast like the were before virus. no training room.

pool was closed.

longer pool hours would be nice.

pool was clean

the pool was closed but it was understandable.

pool wasn't available and this wasn't stated when i booked the hotel as this was a big draw for my

the pool was under renovation

pool being closed

pool was closed but i understand due to covid

i liked the restaurant and bar. the pool and location was nice

liked the pool & hot tub

we booked because we knew they had a pool and hot tub

not pool or juzzic and the breakfast was the same left overs !! it was included with my stay .

pool was closed

airport shuttle bus is free and called for the guest service

shuttle driver was extremely unprofessional

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and fresh

and shuttle were great

the pool is open until 11pm

indoor pool

room was very nice and clean. really enjoyed pool area.

loved the indoor pool for children. breakfast was good.

the pool was cold as ice

we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

pool closes early @8.

kids we’re getting complaints from playing in the pool, rooms over pools should be sound proof

pool was not so clean

keep pool area more cleaner

nothing better just sad that pool was closed.

picked a hotel with a pool so the kids could have fun before our flight home but pool hours were very limited,there was no hot tub or

was a miscue on my airport shuttle pick up time

needs better lighting in parking lot

maybe open bar earlier

room service

the beds very uncomfortable and the ac was thrash main reason for booking was the fact they had a pool but it was not working during a heatwave

pool was closed down and kept having trouble with the door keys not opening up the door

the next day and the rooms had bugs in them didn t like that and we wasn t able to get in the pool and that s why we booked the

the pool did not look inviting

us women got in the pool all the mexican that lived there came out

pool and fitness room were nice

pool did not seem very clean

the first night we had to use pool towels to dry off after coming in and showering off the road

clean and convenient. pool was an added bonus as the site didn’t specify there was one.

lobby, gym were impeccably clean

it was near the airport with free shuttle.

good breakfast comfy bed

good breakfast. was able to do laundry before leaving. very friendly staff!!!

the staff is welcoming and their shuttle is perfect

i loved the shuttle to the airport and the price.

wanted to use the pool, couldn't

wonderful staff, pool, and bar

pool was cold

the pool wasn't open and the

pool water could have been a little warmer.

the pool was a bit dirty but that didn’t stop us from having fun

only two thing that i did not like is that the rooms do not have microwaves & the pool is outside

pool

everything was disabled—the pool, the breakfast, and the chair was broken.

i just wish there was a restaurant an a pool

pool needs to be updated and cleaned

we could see the very nice pool and hot tub, as well as geese on the lawn from the breakfast building, which was enjoyable

the pool and hit tub were closed for the season, but we plan to return in warmer weather and enjoy all

the pool and the grounds were beautiful.

very safe area ,spacious rooms, great pool area to relax, great customer service,beds are the most comfortable i've ever been in for a

lounge area pool room

the pool was closed which was a bummer

it would be nice to have an indoor pool and bar for relaxing

friendly service , convenient business center, pool, and gym

the pool wasnt open

big pool and clean hot tub

quiet pool and great breakfast.

beautiful, spacious room. nice pool

the pool was closed

room was great! beds were comfortable and pool/spa and fitness area was over the top.

i suggest the breakfast not be only a coffee you guys can offer like a cracks or bagels too.

no real breakfast.

no breakfast and wash cloths and towels were dirty

breakfast was cereal and toast

didn’t eat breakfast but the location was perfect!

to the point where some renovations are needed--pool furniture and area; rooms - mattresses in our room ending their shelf life; wall paper dated;

the pool and the seating area outside the pool

pool was great

amazing pool that was clean and bright. great beds too.

was an indoor swimming pool, but there was no hot tub

the indoor pool was freezing, maybe upgrade to a heated pool.

pool was super cold but still able to swim in it.

the blackout curtains, bed was awesomely comfortable and the pool cool

g pool, fitness center, lobby) are well managed

pool was the reason i picked this hotel and for relax activities with kids it was ok

the indoor pool

the front desk was super nice the 2 ladies that worked allowed me some extra time in the pool and i really appreciated

pool

friendly staff, clean rooms, well kept swimming pool/hot tub & hot breakfast.

maid service did not always refill coffee in room and no towels in pool area.

loud the kids/families who were in the pool could be heard in the lobby

here for the pool but it was pretty gross looking and green

nice pool and jacuzzi

the pool the hot tub the breakfast was excellent.

also enjoyed the indoor pool and spa

had the pool to ourselves when we arrived

pool small.can get crowded quickly

everything from the way we were greeted by the front desk to the temperature of the pool water.

pool area floor was a little dirty and

really enjoyed the pool and the breakfast

everything was great, pool( hot tub ) was looking horrible ....

pool

the pool area was still closed due to covid. we were expecting for it to be opened.

the hours for the pool was not to my expectations.

we went during covid timing and the pool wasnâ ? ? t opened.

she assisted with a much needed early check in and provided great customer service

the lobby area with the pool table and games was very nice touch as

great area and close to every thing. very clean and i love that they have an indoor pool

they have a game room pool table, shuffle board, and an outdoor pool

the location, rooms, pool area & breakfast!

staff was super friendly and the amenities were well maintained, except the swimming pool area

the hotel has an indoor pool, which was great for my child, especially after sitting long hours in the car

size of the pool and temperature in the room were superb

the pool water could have been warmer. but regardless the hotel is top notch

everything was great… kinda wish the pool was open ,but that’s okay!

more chairs in the pool.

indoor pool and hot tub was amazing and open until midnight

the chlorine in the pool was a little over powering but i guess that was

also the swimming pool and hot tub was perfect

the pool and whirlpool were a nice bonus

only down side was the pool was closed because of the virus

the indoor pool is a bit small but it was so warm so i loved it!!

i didnâ ? ? t like that they deter you from using the pool.

the pool was cold but very nice area.

plus the pool is clean and not so strong with bleach it burns

pool was open, clean and had toys for kids. breakfast had hot stuff waffles and eggs

the pool was dirty!!! my kids really want to use the pool but we could not!

the pool and chairs, etc were very nice

pool was not working

swimming pool doesn’t work

was the beginning of summer, we wanted to go swimming, the pool was absolutely disgusting

quiet, comfortable beds, great gym. nice location near u of richmond

no-kids hours at the pool would have been appreciated

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not adults

excellent staff, great room service

no-kids hours at the pool would have been appreciated

indoor pool was freezing, and i had a very disappointed little man that was hoping to enjoy it

pool was small and cold

we were there for my child's competition so we decided to go to the pool after it

my grandsons enjoyed the outdoor basketball goal and outside pool table, and of course the heated indoor pool

big room with kitchen, great brekfast- eggs, pancake, yogurt, fruits, bread, cheese and more, best shower and

forgot to unlock pool gate when pool was open ,people cound'nt get in or out easily

pool wasn't maintained as well as it could've been

pool was locked when it was supposed to be open

my room was located above the swimming pool on the 4th floor

meat at breakfast and pool open

dawn's breakfast is unrivaled! i can't wait to go back.

great breakfast and location

breakfast was excellent

breakfast was bountiful and delicious

breakfast was phenomenal

pool closed, but only because of the virus

the pool wasn't open due to maintenance issues, but that's ok there was plenty to explore in va

my grandson loved the pool

the staff, my room and the pool

pool area was very clean and nice

pool too many kids in pool could not enjoy

bed was comfortable, the pool was warm, and the breakfast was wonderful

another thing was the air not working in our room and that i couldn't use the pool because it wasn't accessible to us because of cleaning

the balcony was super small & the pool was kinda small

how early the pool closed

very kind, very clean, very convient facilities (breakfast, fitness center, pool)

clean, friendly staff, good food, awesome pool and gym.

pool was too cold

family sized tables on the patios and well if has inspired us to bring our children here for some pool and picnic ud83euddfa fun

although we didn't have the opportunity to utilize the hotel's gym and pool it was nice to know that these facilities were available for guests

the staff was friendly and we loved the pool

the pool, location, and comfortability

the staff, the room, the pool and fitness room.

also loved the pool and patio and the cleanliness of the facilities

everything especially the pool

indoor pool in my opinion had way to much chlorine

pool and jacuzzi was good

good staff very good breakfast. pool was absolutely amazing along woth the hot tub.

room, staff, location, pool, breakfast, check in, etc

it is nice having an indoor pool

decor, clean little, friendly staff, bed, bathroom meticulously clean and breakfast

breakfast was mediocre

the ladies working the breakfast the lady from australia at the front desk were great!

the hotels fault , corona has made hot breakfast impossible

the breakfast was ok, and the location was great.

there was more to the facilities like work out room and pool than we took advantage of

pool not open

the amenities! inside restaurant, outside pool, complimentary breakfast

loved that they had a pool available for my son to enjoy after a very long car ride.

an indoor pool would be the last step to putting this hotel up there with some of the truly elite hotels in

pool and spa were closed due to covid

children enjoyed their time in the pool

my kids enjoyed the pool/whirlpool as well

pool

new facility. clean and beautiful. pool was amazing

no pool water in the pool :

that it isn't summer time so i can go swim in the pool.

i liked that they had coffee every morning and the pool that just opened

that it was too cold to swim in the huge pool

hopefully the pool will be open next summer!!

very clean, nice facilities (gym,pool), room was clean and comfortable and roomy.

the pool table was nice!

very friendly staff, very clean facilities, nice pool

pool was not open

9 (only reason its not a 10 no microwave) but the pool, room, breakfast, safe and family friendly this is the best hotel we stay out of the 7 we stay