lovely place, however, beautiful beach and we enjoyed lounging by the pool side

the pool overlooking the ocean is beautiful . the food (specifically the steak) was excellent!

great location close to the airport but also beautiful beach, lovely pool and great staff

the gorgeous pool and the food! presentation was excellent and it tasted as good as it looked.

the bed was too hard. the entrance to the pool needs a hand rail.

noise from the hallway/pool area

location adjacent to the plaza, interesting cuisine, modern bathroom and a fun little dipping pool

the stairs and the small pool

incredible tree which fills the courtyard and a sculptural pool and koi pond is the centerpiece of this boutique hotel

the pool, while very small is an excellent cold plunge from the daily activities

the pool was to low and no hot tub.

don t mess the rooftop pool and view of the sunset

pool needs a ladder. i didn t use the pool because not easily accessible for older adults.

hotel has a great roof top pool and bar with a great breeze

me the pool area the patrons were allowed to use beer bottles and drinking glasses

i opened a tab to get drinks up to pool bar tender said he’d be by every 20 min, never came to check on us

small pool at top of building is accessible by elevator

i would not recommend the facility to young families, because of the location of the pool, right outside the the rooms on the third floor, but a definite for adults

infinity pool, food and drinks and location

ordered a drink to be delivered to pool side and it never showed up

the pool seems under kept.

excellent breakfast and the pool was most welcome. everyone so friendly and helpful.

the included breakfast out by the splash pool

small pool!

staff was very friendly, room was comfortable, very nice pool, beautiful house, great location

pool could have been warmer, too

place has an elevator, a pool with terrace and ac, so you have anything you need to stay there

to old historical center rooftop pool great restaurants on the plaza a 5min walk the staff were wonderful wifi

nice pool on patio off plata dos -- it's small but very clean and a perfect temperature

pretty lobby, nice pool area.

the proximity to everything the bar restaurant pool the common area with the birds was amazing and the security guard ramon was the most amazing

staff were outstanding, from the front desk to the pool lady and housekeeping staff

loved the ocean view from my window, the mural by the pool

pool could have been a little bigger but who needs a pool when you have an ocean across the

there is a lot of people in the pool

clean and good off street parking

were given pool towels but then had to keep asking for them as the cleaner would take them (we were happy to

wonderful pool

pool was green and cold

pool had a beautiful view, i liked the white and wood look too

the view from the rooms, pool and lounging area is

rooms near swimming pool

room view and parking. friendly staff and pool.

we had an early dip in the ocean and pool which was great, our son had a blast

pool had broken flooring hurt myself a bit

friendly, nice pool, excellent laundry service, secure parking, good value.

pool was nice.

pool was small

everything the people pool the room the food the people at the restaurant every body was nice

they need to replace the elevator mat. and inprove the pool area is too small for lot of people

small swimming pool and always full!

the pool was good on top of the roof, a good view, and it was nice and clean

clean facilities, nice staff. nice having a rooftop pool!

it was awesome and the pool

best of all location of pool right infront of beach and view to main street

location and infinity pool view

pool & view

i really enjoyed the pool, the water is heated which is important taking into consideration mazatlan’s weather in

its the best hotel in mazatlan. pool is beautiful

morning staff was not very nice. pool is not very clean.

it would have been nice to have a binder that contained information on pool and spa hours, wifi password, restaurant hours and menu, check out time

pool water too warm and no fridge in room.

one thing i can say is that during my stay in the server during the time that we were at the pool was very rude

pool, and on the main strip

pool wasn’t working. my first bedroom was liking my second bedroom ac wasn’t working

hotel was really dirty and the pool had way to many bugs

bunch of raccoons at the pool area, please do something about it , i couldn t eat comfortable

the pool hrs it closes too early..

swimming pool, restaurant

the view from our room is fabulous. the pool was fun.

only thing we didn't like was that when we checked out they didn't let us be in the pool area

the place is quiet and has a great pool

dislike that the pools tile was coming apart most of us cut accidentally when getting out

the hotel has a magnificent pool scene and bar that makes it difficult to want to go anywhere else

the bar at the pool wasn't open

ceptionist told us that the water would be fixed, we waited 7 hours, still wasn t fixed - pool was under maintenance

the pool wasn t full clean

also for the size of the hotel, i think the pool is way undersized

pool area was very private and clean

the pool was quite dirty

staff, decor, bathrooms, wifi, pool area, convenience of being able to store luggage after checking out until time to leave area,

pool area

my 5 year old daughter really enjoyed the kiddy pool with the pirate ship

the restaurant and the bar by the pool were very nice

pool and the room was comfortable easy access to the beach all the stay was wonderful, the manager,

did not like the pool hours

pool closed at 8pm

beautiful pool area. room was clean and well appointed

restaurant, the pool, the garden, the bar, the palapas in the very clean beach

the pool was so nice to swim in and they had a buy one get one free drinks from 3 to 11pm

excellent onsite food and service. spacious bathrooms and fun pool. great location and value.

friendly staff and an excellent breakfast. great location and dog friendly too.

i guess the location was ok, and the parking.

location and how they had 2 pools, one for families and the other for just adults, there breakfast, and they where always changing our towels, also they had bathrooms everywhere, the guy

good breakfast

modern, very clean rooms and secure parking

drinks and food at the pool was a joke and very pricey

the lovely pool pictures on the website is freezing

pools are very nice and i believe they are salt water pools

loved the beach and pool

snack bars, pools, location, price

the pool was cleaned every night always looked cleaned

room was right by pool and it got noisy

the pool was super full and noisy so we couldn't use it. needed an adult only time

the pool & location

hotel is perfectly located and has wonderful poolside rooms

the staff at nigth around the pool

heart of gold zone on the beach nice pool

the pool was super nice as well

view , staff, pool

the view, the location and the pool

pool and beach schedules

the pool and beach access and parking all good

world class facility. great stuff. comfortable rooms. great views. beautiful pool

pool was superb; i m a lap swimmer and liked the white markers that formed a lane

great pool, easy beach access

breakfast buffet is excellent and the pool and beach magnificent

the location and the beds are wonderful, the swimming pool is also great

sometimes i think the areas downstairs near the swimming pool where the chairs are, there was too much noise produced by the washing routine of the chairs

pout since on the pool view warning that dipped

they have a nice beach and pool with nice and

people smoking in the pool, nobody there to stop it

staff allowing people to eat in pool, chips were floating

the location the pool

the pool was so cold you couldn't go in it

pool hours could be expanded, starts at 9am

the pool was nice

couldn’t use the pool cause they’re redoing the patio. lots of noise from the street.

public areas such as the pool and terrace are kept clean and nice for lounging

* breakfast does not have a lot of options * cocktails at the pool bar are not really good

kid friendly with a great pool for the kiddos

the pool only had one waiter/bartender

wish the pool was a tad warmer or had an jacuzzi during our some really windy times

how clean it was, you can bring your own drinks by pool when bar is closed

staff was very disrespectful, they don’t give breakfast, they only give fruit in a bad manner

said it was included breakfast and it was not even continental it was only fruit every body was complaining, sorry i

so sad,elevator it was broken they offered breakfast or lunch so i chose lunch but when we arrived there they have only very poor

the lady serving breakfast was not very welcoming

poor,this is my first time that i see a hotel offering breakfast or lunch like very very poor

very friendly staff. pool area was fun with music.

pool attendants, specifically fernando and adrian, were outstanding

the workout facility is good, and for cardio, the beach is off the pool deck

the time wait at the pool for food

baby pool was safe for my 3 yr old

we had a first floor room and didn t need stairs or elevator. also heated pool was great

the pool awesome !

the pool is always full of screaming kids having fun

the fact that pool rules are not applied better

rooms were large and comfortable. pool was nice

added to the atmosphere if you like music while you re by the pool

highly recommend if you enjoy hanging out at the pool/beach during the day and venturing out in the evenings

pool closed early.

the pool excellent for kids

we were literally two minutes from our room to the very nice beach bar, huge pool, and the uncrowded beach itself

the kids pool was great too

the pool was great

also, a different color to highlight the stairs up to the hot tubs in the middle of the pool would be helpful

we had fun in the ocean while walking and swimming plus a large swimming pool

the pool

was great and very clean, the pool water was warm which was a plus

you are in the pool/tanning area you are not allowed to consume any food or drink of your own

close to el cid el moro. nice pool area.

breakfast and the pool

you can have drinks by the pool and watch the sunset

we loved the pool especially the kids with the kids area

love that the kids water park area was next to the big pool so my kids could be playing while i was in the pool

love the view of beach in front of the lobby fantastic to have warm water in the pool and the food, really good taste and variety all the personnel very kind and

everything was awesome i loved the room the pool location

they need more tables and chairs for the swimming pool area and umbrellas

clean, space, great pool good service

pool was not heated and food was prohibited poolside

it was so fun exploring all of the many pool areas, restaurants, and hide-a-ways throughout the property

nice pool, decent prices for food and beer inside the hotel even when in 'european package'

guest cannot eat poolside and must eat in designated eating areas far from the pool

of all, the pools, it is very embarrassing when they come and tell you, we are not suppose be there

service in pool bar was horrible. hard to get their attention.

food options are very limited, especially in the pool area

at night the sound of the pool waterfall kept us from having a good sleep

to be replaced multiple times, we were unable to charge drinks to our room when on the rooftop pool

the pool and weight room often had loud music

the pool deck

needless to say if you browse the pictures, the hotel is super nice, the pool on the terrace amazing and made a great spot to watch the eclipse and the location is the best

location, the hotel set up, cleanliness, breakfast

breakfast not too many options

i like breakfast and friendly staff

the breakfast was very good. the location also very good.

breakfast was quite good and it's clear it was made that morning -- not prefabricated and

the view was incredible and pools where very nice and the beach view was incredible

there is no beach access from the pool area

infinity pool

location and pool is excellent, great access beach

the beach was a walk down from the pool area and the hotel staff were extremely helpful if i needed to get around

pool, food and view are amazing

panama that's located in the resort which open ups to amazing breathtaking views from the pool to the ocean

comes with balcony, there's a great pool and the prices at the restaurant on site are fantastic

they close the pools at 8

pool was kind of cold

the pool and the suite

clean pool, and great 24 hrs security guards

never had breakfast there since they didn't offer one, the pool and rooms are good and clean, location is not at the main central area but also not too far,

pool was too cold. hot tub not hot. tv only had 1 english channel.

the kids pool was great

i really liked the view, the place is clean, the pool area is really nice!

pool needs attention, tiles are broken all over the pool, also the service around the pool could

pool was great

liked the pool was fun for my girls,water was clean and we were most of the time in the pool,the food at

towels for pool area

the pool was dirty and the rooms only have one remote

really small swimming pool

the unit wasn't clean . they don't change towels. swimming pool is very small

large comfortable room with balcony and pool.

two horrid small dirty sofas dirty swimming pool not recommend at all

everything,pool beach was just steps away very nice environment.

even inside your room, the street noise and noise from the pool area and from adjoining rooms was horrendous

the view and the restrooms the pool the beach

i didn t like that it was extremely packed and the pool is too small for so many people.

pool and hot tub close at 9pm

the guys around the pool kept the entertainment going with music, volleyball, bingo , water aerobics

the music and overly-amplified mc/hype-man voice from the sparsely-populated pool party was really obnoxious and uncomfortable

crowed, the pool and building needs maintenance, the people running the towel system are not friendly nor

pool facilities are reduced and crowded , elevators not enough for the amount of guests

close to the beach, nice pool,clean room

very nice size rooms, but that s it! pool area and lobby area not so good!

swimmig pool

no shade for being by the pool or beach

would be nice to have a pool, no room

pool water could be a little warmer.

play cards, sunbathed, cooled off in the pool.

each night by the small pool and hot tub, there is an area where guests usually congregate to socialize and meet new

great location, pool was lovely. nice food in the restaurant. friendly and helpful staff.

the beach is so much better, the pool is heated on bad weather days so you keep enjoying the stay

waiters at the pool can improve their service. wifi only works at the lobby

location. warm pool. balcony. right on ocean. beach.

very comfortable king bed. reading lights! gorgeous heated pool. wonderful staff.

the weather and pool.

pool was very crowded and noisy

pool is a mess

breakfast was good

breakfast space was very disorganized, there was no food, and all the tables were dirty and not

that i am thankful i will say that at least we were able to go to a nearby resort for use of the pool which wasn t so bad due to the property pool being

the pool had no lights. which a night swim on vacation would be nice.

condos with a smallish pool in a somewhat isolated location

the pool was small but perfect for this location

not very much hot water for showers. pool to cold to get in

hotel is a series of buildings with great pools

are allowed to smoke cigarettes in the pool and the activities staff needs some improvements

had a great massage here at their golf club building

staff were really helpful. if you are family oriented, there were lots of kids.

staff were really helpful. if you are family oriented, there were lots of kids.

first floor pool area was very nice with towels available on the lounge chairs

the pool is very nice and the rooms were

roof top pools were too small for there to be two pools

hotel is under construction so the rooftop swimming pool was not able to be used or get up there to view the city/ocean

pool isn t up very long.

shade in the pool breakfast was the same all the days was told it was complementary i was charge

a bit disappointed the pool was not available on saturday

not finished yet. no pool. very noisy the construction next to the building

the pool was a bit small and full of kids.

pool was dirty and closed early

can be more clean . was under construction pool

the pool was very dirty

the main pool was closed which we would have loved to enjoy the pool next to the beach.

the infinity pool in front of the beach was nice.

and nice weather beach area was very nice good cancellation policy very kind guy that made pool cleaning

amazing view pool was always clean hotel was always clean and the workers there were very nice

never asked if i wanted a drink by the pool!

great location only 7 min away from malecon, clean room, amazing pool and excellent staff.

beach and pool area were stunning

the pool was clean and warm. the buffet at the hotel was great.

the pool and the staff crew was creat

the pool was great and the villas were comfortable

open covers by the pool where one of my guest fell into and cut her foot

two swimming pools, a wading pool and a large regular pool

good location. the beach and the pool are great. the staff were kind and accommodating.

the pool is good sized

pool closes too early

the pool and jacuzzi were clean and the whole personnel from the hotel was very kind

the pool is a great and has a bar

beautiful ocean view with pool and right on beach.

resort, great staff, beautiful gardens, pool and beach

the pool could have been a bit cooler in temp

jose and jorge at the adult pool are great

i am not sure how you manage the situation but is an area of concern to your guests is the pool lounger situation

was very clean, the location of our room was perfect in front of the pool with a balcony perfect located

the pool

pool was quite cold, need an outside restaurant or terrace!

pool by the beach

service was awesome also the beach is just a few steps down the swimming pool

excellent room location. ground floor right by the pool and across from restaurant.