there, our room 414 was conveniently located close to the elevator which in turn was close to the pool/bar

lovely ocean view nice pool area

liked the close proximity of restaurants and the pool area

from the pool to the beach or jacuzzi was just a few steps away

pool and beach were wonderful

the bar at the pool was also nice to have

i was also told that we could rent a cabana near the pool, so we could enjoy the beach/pool during our last day

the pool was a little cloudy but it was a great temp and the staff was very nice

local kids unsupervised in the plunge pool splashing and spitting in it

friendly and helpful staff nice beach - a bit too much waves for kids that don’t swim

noise level in the room from outside restaurants and pool

even your partner… nice location, right on the beach with a few restaurants and bars and nice pools and hot tubs

we eventually wandered off to the pool and had a drink which made it easier to wait

proximity to eateries. easy access to beach. pool area.

they were having a great time which is great, i was hoping for some more peace by the pool

location, beach, pool, staff

the pool met everyone's needs, a shallow area

quiet , great clean pool, the room was the best , loved it, kitchen was amazing

the pool temperature could have been warmer. the hot tub was not working either.

a minor thing - they don't let you play with inflatable toys in the swimming pool, even the children one

room, resort, staff and pool was awesome

had to pay for amenities for the pool.

golf cart shuttle to beach, it was a very hot walk back up the long hill not enough shaded areas poolside

pool area was beautiful and so relaxing, but would really have liked to have had some tropical

property could use some updates around the pool and feels labyrinthian at times, the food on site needs more local flair and the drinks are

pool needs to be heated, it was cold for the duration of our stay

pool/beach boys were also very polite and helpful

have a dedicated adult pool and no extra fee for parking like the old days

we also enjoyed the pools and the pool bar, were we had some great drinks

kids in swimming pool splashing and diving

the pool needs alittle updating and hot tub would be nice.

the pool area is less exciting thank other resorts.

more shade is needed near the pool.

the hotel gardens and pool were beautiful and had a wonderful small hotel, very authentic atmosphere

pool was very crowded and outdated

not a 5-star resort: before you book, ask yourself how this qualifies as a 5-star resort with a pool and gym looking like the photos

location maid service ice tea at the pool

the pool and area could be bigger. it felt very compact. also, the pool was 5-6 feet all around.

amenities, laundry included, cold water ready when we play pickle ball & tennis court

complimentary mineral sunscreen and lotion stations are in the pool area, which we used every day

resort grounds were beautiful, our kids especially enjoyed the pools

the pool area was fantastic

the pool was a little cold.

main pool and water slide was closed for construction in late september 2019 when we stayed there which

the pool area was so much fun and the stars were all super friendly and helpful

the pools are great too but who wants to hang to n the pool when you have all that

like the pool area and the service at the restaurants and the friendly bar

the space in the apartments was great and arriving with laundry detergent etc complimentary.

the pool was under construction so that was a bummer

village within walking distance with all the shops and restaurants, snorkeling at black rock, the pool at the resort is still amazing as ever with the sand and ocean just 40 feet away

pool and grounds were outstanding while the room left a bit to be desired

extra large and comfortable with two full large bathrooms and on main floor right footsteps from pool

and tire easily while carrying our heavy bags to and from our room when we are walking to the pool area, lobby and main entrance

the cleanliness of the pool chairs was horrible

the lobby and pool were beautiful and the staff was very friendly

was excellent except that the spa was off limits past a certain time and the pool was too cold at that time of night

breakfast ; the cleaning and support staff were excellent - the folks taking orders around the pool were very nice ; bartenders did a nice

pool location parking service can’t wait to explore more of hyatt vacation spots

and it is the largest (and best) pool i have ever seen (+)fabulous resort pool, gardens, and beach location (+)view, front desk agent with long blonde curly hair, cleanliness and pool area (+)for family with kids to stay there, clean rooms, friendly and attentive staff, beautiful swimming pool area, penguins, flamingo, swans, all these make our family feel happy:)thanks a lot, will come (+)is a really top notch resort with plenty of beaches and pools (-)1 thing the pool policies need to be better enforced to prevent reserving of multiple sun lounges (+) birds, an incredible pool, excellent restaurants, and a wonderful space to just walk around in (+) we love the pool area (+)location, great service, delicious food, useful amenities and fun facilities like the pool, with children's area and bar (+)excellent pool area and location (+)the room was roomy, the bed was comfy, the pool was amazing. the grounds were beautiful

en 24 hours), easy towel exchange, and

room service closes earlier than advertised which was disappointing

the room service was great and pretty quick

the pool area. the kids pool was amazing and it was close to the bar for parental access.