comfortable and clean room. easy access and great breakfast.

laundry on 2nd floor and no elevator

homeless people smoking weed outside the hotel, laundry room drier didn't dry the clothes

nice staff. workable fitness center.

breakfast was varied and all of good quality

i used the pool this time and though it was very small it was very clean and refreshing and fine for my

no indoor pool or hot tub, weight room was small

only downside was the fact that the pool was out of order but we didn’t have to figure that out on our own because our guy marcos

pool is super small it dose look bigger in the photos but not a big deal bc i did not even use

pool wasn’t open.

the staff is helpful with reservations, the hotel is always clean and smells fresh and the pool is relaxing

great hotel hidden gem, pool and hot tube were awesome.

amenities were accommodating with breakfast, internet, parking, non-smoking, pool, handicap access, etc

just that the pool wasn't warm and no breakfast included. everything else was fine.

ith the best bartender/ host/waiter) to the lobby area and pool

no complaints with the exception of the pool not being open

location, comfort, cleansing, and customer service view of the lake, pool, and oversized balcony

very nice hotel with pool and hot tub.

the pool was a little bit cold

to the pool and jacuzzi needs to be extended until 11:00 pm or later, especially on weekends

didn't use it) best continental breakfast we've had anywhere

heated indoor pool, included breakfast, 24-hour mini-market, laundry facilities on site make this an excellent

pool was so cool ud83eudd76ud83eudd76ud83eudd76ud83eudd76

the pool water was really cold and pot holder in room had old food on it

having a pool is wonderful, most full suites don't have one

nice smoothies); extremely comfortable room & bed

the hotel was beautiful, the pool was amazing, and the breakfast was absolutely delicious

outdoor pool

l neutrogena brand; roomy minifridge that was not stuffed full of things

view from our room was beautiful, the pool was extremely clean, and was the perfect temperature

very clean and breakfast had many options

beds there are awful and the breakfast

better get your breakfast way before the deadline @ 9

the breakfast

breakfast was excellent and the staff were really friendly

the best best western i've stayed in. great pool, nice staff, clean and cozy room.

the rooms were an amazing value for the money, and the courtyard/pool was well-kept

the pool area

pool excellent

quiet and my grandkids enjoyed the pool and waffles...

location was a bit remote, limited pool and gym hours, bar closed early

the location and indoor pool.

only that there was a pool and gym on premises.

pool was closed booked the room for pool but it was closed should have been notified would have

the pool was well taken care of, the fire pit was awesome and the facility was very clean

24hr staff available and free breakfast

gym, no breakfast, the rooms where fine and the cleaning ladies where really good, but the drugged

breakfast was good and the rooms were comfy

very helpful staff, easily accommodated an early check in and room location.

breakfast was good it’s just a light one including juice and coffee

everything was great and the fact there is an indoor pool even better.

on/off highway, reasonable price, well-appointed facilities (pool, exercise room), great hot breakfast, friendly staff, clean room with easy to control temp etc

clean, very friendly staff, hot breakfast was good and kids loved the pool

pool was awesome

everything. and the pool was great after a long day!

now noisy kids running up and down and it feels like home

next morning, at 6:45am, we were again woke up with the same, yelling and laughing, along with kids screaming and running up and down the halls

getting over to the gym was odd and i got locked out.

the gym was ok, they have a filtered water cooler there for your use

we had hoped the gym would be more impressive. otherwise, we had no concerns or issues.

super friendly and helpful staff, pool, great breakfast, lovely room and comfortable beds

water in the pool was freezing and less choices in the breakfast no bacon the weekend we

the pool and hotub very nice for relaxing

fresh, staff was friendly, breakfast was excellent, easy and spacious parking, quiet, and the pool and exercise room were very accommodating

the girls loved the pool

didn't like that it advertised a pool but didn't state it was closed till memorial day

room was nice, pool was great

wish the pool was open later.

everything was great. i just did not like that the pool wasn’t open at that time.

is always nice to have an indoor pool, and hot tub

the pool was a bit small but it was good.

i didn't like that the pool was only open from five pm to nine pm

everything was great including the breakfast, pool, room, lobby, and staff

we did plan on going in the pool but didn’t realize that you had to make reservations prior to arriving but the stay was

indoor pool breakfast

the pool was private and very relaxing

the gym, pool, and spa were amazing

to the covid the usage of pool is limited time and you have to do a reservation for an hour usage but it s better than

gorgeous grounds, outdoor pool and spa.

room was clean. pool and gym facilities. the trees outside.

swimming pool; arcade games for children; spacious lobby allowing for interaction.

the staff was super friendly and the indoor pool was amazing. kept my son busy for hours.

pool had rather limited hours- if you want to use it, you may need to schedule your time around

my daughter loved swimming in the pool. the location was also perfect.

i also wish we had known ahead of time that the pool was out of commission

the pool and jacuzzi were clean and there were plenty of towels

the coffee in lobby and pool

gym is small. i couldn't get the tv to work. pool not in service.

fitness and pool are very small

pool and hot tub is far too small.

pool was a great temperature and the staff where so helpful with my daughter while i was getting

also, pool was a great size, with 5 foot sections and a glass cover

location, friendliness of staff, clean room, free breakfast and clean pool

we didn't even see the pool so i cannot comment on that

the swimming pool!

i like everything: everything is very clean, the breakfast and the people who work there 10/10

excellent breakfast bar

the breakfast selections was good and i really like the prompt response to shuttle pickup

the breakfast had no fruts.

the desk staff were great- one let me borrow his phone charger and the others accommodated a late check out and were consistently friendly

swimming pool was a great bonus and the size of the rooms were fab

on free breakfast needs to be crisp, not soggy and swimming in a pool of grease as it was here

pool was not heated on the four days we were there

pool was a little cold

love the whirl pool hours.

able to walk around pond in back of hotel for daily excerise, pool was clean and water warm

nice indoor pool & hot tub

room, bed, breakfast and pool were ready and really comforting, satisfying, and refreshing, right across the street from the

nice indoor heated pool & hot tub

the hotel was clean, pool was great, hot tub was working

that the pool wasn’t open because of course it’s the season of fall

the pool water was cold, but that didn’t bother the kids!

the pool is maintained

nice pool

pool

location, gym, breakfast

i did not go to breakfast because i slept in thanks

clean large rooms. staff put us in adjoining rooms. good breakfast selection. beds comfortable.

breakfast was great!

breakfast was good

free breakfast, all day coffee, pool, jacuzzi and outdoor pool lounge area

pool - but only inside

love the pool, great breakfast and the complimentary airport shuttle

the pool and hot tub felt really good at the end of the day

pool on site

they enjoyed the pool and gym area

cleanliness comfortable beds location to music venue great breakfast gift bag at checkout

breakfast the next a

very clean and friendly staff. with a decent breakfast.

were great and free breakfast a bonus

loved the way the suite was designed from the coats racks at the door, mini kitchen (full size refrigerator ud83dude0a) to the bathroom

breakfast was good and fresh with a lot of variety

size of the room and the kitchen amenities blew my mind

the room was a studio with a full kitchen and table/chairs

breakfast everything was porkud83dude0c

there wasn't anything that i didn't really not like. wish the pool was open later.

the pool was nice great location, located to lots of stores and restaurants

in pool a little too cold but us and no hot tub but considering rest was hotel was great, this is

indoor pool and fitness center on site

pool to much chlorine

breakfast was decent

breakfast could be served earlier

the cleanliness. the breakfast.

the gym was nice and clean with nice equipment available

the gym was being repaired

the price, the swimming pool closed, noise from the highways

they have a basketball court , gym and pool, which are great for teens

hottub was good temp night 1, pool cold night 2, boiling hot night 3 (a lady passed out in it) and lukewarm bath temp night 4

pool was closed for a couple days during our stay. pool and hot tub were awesome on first days

the pool, hot tub, basketball hoop, the grill area. very lovely home away from home.

everything was great, no complaints at all. gym with real free weights. pool and breakfast.

the pool didn't open till 10am, which is late in the day.

comfortable beds. clean hotel and room. clean pool and good breakfast.

the pool was nice, the night we stayed it was pretty quiet as well, especially for a friday night

pool time was very friendly giving each family and hour

the pool was not available

pool is too small. gets too crowded

neat & clean w/ indoor pool

the pool wasn't open, but it is understandable due to the pandemic.

as having an indoor pool, but pool have been closed over a year

parking was good, the pool was great

also the indoor pool was a plus

pool water looked a little

the pool with lots of kids being loud

pool water was very very cold although it was an indoor pool.

the elevators need to be fixed asap pool needs to be cleaned

pool did not have towels stocked for the morning swimmers

the pool

pool was being worked on and was unavailable for use

a real got b'fast buffet- an indoor pool

staff = a one; room = a one; location = a one; courtesy = a one; breakfast = a one; giving assistance = a one; and finally as a returning guest the mints were over

-clean -comfortable beds -breakfast with a ton of choices (and an espresso machine

location, cleanliness, breakfast availability.

they gym need to have some weights.

gym equipment worked but wasn't clean and there were no cleaning wipes or sprays provided

the pool and the laundry room where i was able to dry my bathing suit

was disappointed the pool was in disrepair

great location as we booked the autotrain although we did not swim, the pool looked clean and inviting

pool table

we didn't use the pool however it looked well maintained and clean

there were also a bunch of males at the poolside and in the pool drinking bottled beer, which is prohibited to have any glass drinks at the

a weekend get away from home, with a pool

pool was nice, just didn’t like the fact that it was open area, need more of a privacy fencing

said online that the breakfast and pool were closed also never said i was part of a truck stop where my son ran in to a

had roaches, everything stayed damp, pool was locked everyday but one

breakfast was great and rooms were extremely clean! the pool/fitness center was awesome.

we didn’t get to experience the pool, sauna or the fitness room, however, we did view it and it is amazing

pool was wonderful

didn't like how the pool water looked but i'm sure it will be get there

great value for money, comfortable room, nice pool ( shame disabolity hoist not working)

they have an indoor heated pool and a great gym

my family really enjoyed the pool area

swimming pool not supervised.

hot tub, pool, fitness, staff, location, internet

no pool

pool had very limited hours

the pool was a nice addition, although the hot tub was closed for maintenance

pool was never heated even though we mentioned it 3 times

specifically chose this property because it had a pool

pool, laundry and exercise room

not to mention the pool and hot tub were amazing

we enjoyed the breakfast and indoor pool

parking gym pool jacuzzi all new clean and helpful staff

big clean comfortable room. nice swimming pool. great breakfast.

pool was ok

pool lifeguard was not very accommodating

the pool is small. no outdoor pool.

pool was closed for maintenance but that happens

the breakfast was amazing. kids loved the pool. dinner was also delightful

pool was closed due to a cleaning issue

didn't have towels at the pool

the pool was not open.

the pool was closed. they should let you know before you book.

hot tub spa was broken and pool to small and shallow

pool and jacuzzi were closed.

didn't know that pool & hot tub closed labour day

swimming pool had a life guard

pool schedule, i used the pool just one day

was initially excited to check out their swimming pool

the bed felt like clouds in heaven and we absolutely loved the layout of the pool, basketball court, and patio area

the shuttle too and from the metro was so helpful! the staff was also so kind and helpful!

it was very clean. they provided a great breakfast. the staff were very helpful and friendly.

the shuttle was extremely convenient

free swimming pool coffee shuttle service laundry but coins service comfortable but sofa bed is not really comfortable free parking so

free swimming pool coffee shuttle service laundry but coins service comfortable but sofa bed is not really comfortable free

no breakfast was horrible i didn't see eggs and didn't have a pool

oh and the pool was freezing

there was no pool. curtains were broken. no hot breakfast

got in a few hours early and stopped in to ask about an early check in and the lady at the front desk made a call to

was lied to at the time of reservation staying there was an indoor and outdoor pool which was 2nd requirement for the hotel

was told pool would be open and was not

the pool didn't open until 1pm, by that time there is hardly any sun,also need a bigger garbage can in

the pool was not open.

of the staff was horrible could not use the pool had to keep asking for towels had to keep waiting 2 and 3 hours for towels and we had to keep

comfy sofa, comfy bed, 2 tvs

i didn t like that the pool was closed

ry useful when you are with kids), big enough indoor swimming pool and hot tub and above all was the breakfast area with a 5-star restaurant like experience

we all enjoyed watching the swans in the lobby and the kids enjoyed the pool and the breakfast.

thought the pool hours could have been longer

the pool area and the gym was the same as well as the gym had a good variety of things to do

the pool was great and jacuzzi was outstanding rooms were quiet staff made me feel welcomed

also there was never any towels in the pool area

tub wasnt working and pool wasnt heated

pool/hot tub was phenomenal

saltwater pool was fantastic

everything was great and the decor was beautiful. love the pool and hot tub!

the pool and sauna were great

the pool and hottub were open until midnight

i stayed with them in the pool area just for safety reasons

the pool area was awesome! breakfast was great

free breakfast, swimming pool

she would kick people out of pool at 9:45 or 9:50 although hotel pool hours were til 10 pm

the hit breakfast and hotel pool were standouts.

pool opens at 10 am checkout ay 11am i asked them to open earlier they answered me we dont have the

indoor pool was the deciding factor and it didn’t disappoint, bonus was finding out about the hot tub

room/pool/hotel clean

pool water not heated

great pool and jacuzzi; nice hot breakfast; good value.

the hot tub in the pool area was super clean and ran perfectly, unlike so many we have been to

pool nice and clean

great location restaurants in walking distance. rooms very clean. nice outdoor pool

pool is only outside

need inside pool

new hotel, clean, comfortable and a nice pool great local mexican restaurant down the

only downfall we had was the pool didn't open till 1pm.

the pool was closed, but i think it’s a seasonal thing?

i like staying there! very good place with good breakfast and pool! thanks!

the pool area.

only the pool was not open but i understand for this time ... the rest not problem

hotel is great very friendly people help me every step i needed the pool was wonderful along with the hot tub the kids really enjoyed it definitely will stay here

know still dealing w covid but was told pool would be open

swimming pool is too small, i’m not bothered to experience the pool.

the facilities, gym, pool, and spa were top notch.

we arrived at the pool around 9:10-9:15